Regency Florence
Save1951 East 21St Street, Florence, OR 97439
For more information about senior living options: (844) 490-3973
The facility is described as one of the cleanest, with a wonderful scent and kind, caring staff. The staff are caring, professional, and consistently do their best for patients. The rehabilitation and therapy teams provide excellent care that helps patients regain strength and mobility. Regency Florence is guided by a caring management team that prioritizes patient well-being and continuous improvement. The staff are thoughtful, loving, and go above and beyond for residents. Families often say the staff make residents feel like family and provide attentive, individualized care.
One reviewer alleges the facility has not fixed state-ordered problems and continues to neglect residents. A reviewer states the facility does not clearly inform families about how long stays will be or what they will be charged. A reviewer calls Regency Florence the worst place to put a loved one and to work at. A reviewer warns that residents may be neglected and dismissed as if they were nothing. There are claims of staff ignoring residents and failing to respond, including an elderly man left in the sun with no help. There are accusations of poor business practices, including deception about neglect flags and shady dealings.Regency Florence is best suited for seniors who need focused rehabilitation and therapy after surgery, injury, or a medical setback, and who value a clean, supportive environment with staff that genuinely cares. The rehabilitation team earns frequent praise for promoting mobility and functional gains, and the atmosphere for recovery often feels warm and family-oriented. This is less about long-term, independent living and more about getting back on feet, with a clear emphasis on physical and occupational therapy as the core offering.
Those weighing alternatives should note that Regency Florence has drawn caution from some families who require consistent long-term safety, transparent operations, and steady discharge planning. Several reviews flag concerns around safety practices, responsiveness, and how care is managed on certain days. Potential residents may encounter pressure around insurance-driven discharge timelines or questions about billing practices. For families seeking a facility primarily for ongoing assisted living or for residents with complex, chronic needs, exploring other options with stronger long-term safety records may be prudent.
The strongest positives center on care quality in the rehab phase. The building's cleanliness and even its scent are repeatedly highlighted as a welcome, nonclinical starting point. Staff across shifts are described as kind, attentive, and professionally focused on each patient's needs. Therapy teams - physical and occupational - are consistently praised for their skill, encouragement, and ability to help patients regain independence. In several stories, patients walked out with improved mobility, enjoying regained independence that made home life more attainable again.
However, the caveats are not minor. Reviews document legitimate concerns about safety and everyday operations that cannot be ignored. Several accounts describe delayed responses to call lights, instances of missed showers, and perceived gaps in supervision. Some families allege neglect or disjointed communication, particularly around transfers, falls, or changes in care plans. There are also troubling notes about safety rails, older infrastructure, and complaints regarding transparency in billing or discharge decisions. A few reviews even reference investigations or negative experiences that extended beyond routine rehab outcomes.
These pros and cons must be weighed honestly against each other. For a prospective resident whose primary goal is rehabilitation and return to independence, Regency Florence can deliver meaningful gains, supportive interactions, and a constructive therapeutic environment. The care culture - when operating at its best - supports consistent, compassionate outreach from staff and a sense that families are welcomed into the recovery process. Yet the risk signals around safety, communication gaps, and discharge handling cannot be ignored; they have the potential to undermine progress if not actively managed through vigilant oversight and proactive planning.
The practical takeaway is clear. If Regency Florence is on the short list, pursue a disciplined due?diligence approach: request a firsthand tour of the rehab unit, speak with multiple therapists about typical timelines and post-discharge supports, and review the latest state inspection or Medicare rating to understand current safety standings. Engage with the leadership about staffing levels, call-light responsiveness, and specific plans to address any past concerns. Prepare a clear discharge plan, including transportation, home care needs, and follow-up therapy, to minimize gaps after a return home. And, depending on what a family prioritizes - near-term recovery versus long-term daily living needs - consider alternative options with stronger long-term safety records and more predictable ongoing care. Regency Florence can be a strong choice for rehab-driven recovery, but its suitability hinges on whether the emphasis on therapy aligns with the resident's broader care expectations and family risk tolerance.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Florence in Florence, OR is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents.
The community provides a luxurious and homely atmosphere, with fully furnished apartments that include private bathrooms and kitchenettes. Residents can enjoy their own space while also benefiting from the support and assistance offered by the dedicated staff.
A variety of amenities are available to enhance the quality of life for residents. The beauty salon allows for convenient grooming and pampering, while the fitness room promotes physical well-being. The gaming room provides entertainment options, and the small library offers a quiet space for reading or studying. The computer center and Wi-Fi/high-speed internet access ensure that residents stay connected with loved ones.
Mealtimes at Regency Florence are a highlight, as residents have the opportunity to dine in a restaurant-style setting. Special dietary restrictions are catered for, ensuring that all residents can enjoy delicious and nutritious meals. Additionally, meal preparation and service are provided along with 24-hour call system assistance should any needs arise.
The community also places great importance on social engagement and recreational activities. Residents can participate in resident-run activities or join planned day trips organized by the community. Fitness programs help promote physical health, while concierge services ensure that all resident needs are met.
Regency Florence boasts an ideal location, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby. This makes it convenient for residents to access additional amenities outside of the community as needed.
Overall, Regency Florence offers a comprehensive assisted living experience where residents receive personalized care services in a supportive environment. With its array of amenities and prime location, this community is truly an excellent choice for those seeking comfort, convenience, and quality care.
Regency Florence is located at 1951 East 21St Street, Florence, OR 97439 in Lane County, Oregon
Regency Florence on seniors.fyi includes 5 photos including images showing bedroom, natural light, windows, dining, interior, decor, garden, outdoors, and more.
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