Spruce Point Assisted Living and Memory Care
Save375 9th Street, Florence, OR 97439
For more information about senior living options: (844) 490-3973
Spruce Point presents itself as a memory care and assisted living community where many visitors leave with a sense of warmth, care, and a real commitment to their residents. A recurring thread in the feedback is a cautious note for anyone touring the campus: look closely at the cleaning crew and the sanitization routines, because some reviewers have observed that the facility has declined to acknowledge outside cleaning services. Beyond that caution, the overall impression from several guests is that Spruce Point is home to a devoted staff and a culture that centers on attentive care, thoughtful programming, and a supportive atmosphere for both residents and their families.
Two names come up repeatedly as shining examples of the care you'll encounter there: Nikki and Cassandra. Cassandra, in particular, is remembered for outstanding communication and a level of attentiveness that makes families feel truly heard. Reviewers describe her as caring at every step, going above and beyond to ensure that both residents and their families feel supported as they navigate the often challenging processes that accompany memory care. The facility's memory care program is framed as a warm, nurturing place where residents are not only cared for but actively engaged within a community that values their individuality. Cassandra's dedication is highlighted as a standout quality, with caregivers who genuinely seem to care beyond what's asked of them.
More broadly, Spruce Point earns praise for the tone it sets across the campus. Families consistently note a warmth and sense of community that permeates daily life. The staff are described as knowledgeable and friendly, with a level of empathy that makes residents feel seen and valued. The commitment of the team is frequently cited as more than a job - some reviewers emphasize that the staff treat care as a 24/7 calling rather than a simple 9-to-5 occupation. When a need arises, reviewers say, the team responds promptly and with a level of reliability that gives families confidence even during difficult moments.
Leadership and organizational changes are acknowledged as part of Spruce Point's ongoing story. One positive thread is the arrival of Billie Jo Wingfield as the new administrator, supported by new management. Reviewers emphasize her dedication to creating a stable, supportive work environment that allows staff to grow professionally while staying focused on delivering high-quality patient care. The sentiment is that such leadership changes, when handled well, can reinforce the culture of excellence and provide a more consistent experience for residents and their families. For those considering Spruce Point, the sense conveyed is that the new leadership is aligned with sustaining the facility's mission and empowering its caregivers.
The physical environment also receives favorable mentions. Recent remodeling and updates to the memory care space contribute to a home-like feel, with added amenities that enhance daily life for residents. A new bistro area with snacks and light lunch options, the addition of a Keurig machine, and a large-screen TV for sports nights all contribute to a sense of normalcy and comfort. For families, these tangible improvements signal ongoing investment in making Spruce Point a place where residents can enjoy daily moments of calm, connection, and small indulgences that improve overall well-being.
Long-standing families offer particularly touching perspectives. One reviewer recounts how Spruce Point cared for their mom for two years on the memory care side and their dad for nine years on the assisted living side. The account highlights a loving environment and a staff that consistently demonstrates care for both parents, including how Dad, at the age of 90, remains a happy participant in life at Spruce Point. The reviewer notes that despite leadership changes, Spruce Point "never misses a beat" and remains a dependable home for loved ones. This narrative underscores a continuity of compassion and adaptability that many families value when their lives are organized around ongoing caregiving needs.
The sentiment in the broader pool of reviews ranges from outright praise for the atmosphere and staff to more cautious or critical notes about management practices. A number of reviewers describe Spruce Point as a place filled with wonderful, caring, compassionate people. They describe the staff as hard-working team members who strive to ensure residents and their families feel welcome, safe, and comfortable. The facility is portrayed as an environment where residents seem happy, and where the care philosophy centers on making life meaningful through attentiveness, companionship, and thoughtful routines. For many families, the combination of compassionate caregiving and a supportive, respectful community makes Spruce Point a compelling choice.
Alongside these positive perspectives, there are urgent cautions and a strongly negative voice within the mix. A particularly forceful review labeled "WARNING" paints a troubling picture of the administration. The writer describes Janet, the manager, and management associates as "absolutely the worst" they have encountered. The account details repeated threats of eviction with only a 24-hour notice, driven by cost concerns, and alleges a specific incident involving hospital discharge decisions that negatively affected a mother who needed medical attention. The reviewer asserts that four employees left due to these issues, while two remained in other family caregiving roles at home. They harshly criticize the dining experience as "horrible," and accuse the facility of prioritizing profit and lobbying interests over residents' well-being. The emotional intensity of this account is clear, with calls to not send loved ones to Spruce Point.
In contrast with that warning, several other reviewers record a more balanced or even positive stance, noting that visits and tours have left them impressed. Some reviewers mention the staff's ability to address concerns respectfully and to provide a home-like environment, even as they acknowledge that management changes can be a factor families weigh when choosing a place for care. A few descriptions emphasize that during the Covid era the facility remained careful about safety protocols, with federal guidelines reportedly followed, and that the new leadership has brought a sense of professionalism and dedication to resident care. In short, the community appears to be a place where personal experiences vary, and where relationships with individual staff members - like Nikki and Cassandra - can have a disproportionate impact on a family's impression.
Taken together, the collection of reviews paints a nuanced portrait of Spruce Point. For many families, Spruce Point is a place where compassionate care, attentive communication, and a supportive community come together to create a sense of security and belonging for loved ones navigating memory care and aging. The facility's strengths - caring staff, an emphasis on individualized attention, meaningful activities, and visible upgrades to the environment - are repeatedly highlighted. Simultaneously, there are concerns raised about management practices and cost, and at least one strongly negative account raises serious questions about how residents are treated and how administrative decisions affect families. The overall picture is one of a community with real strengths and a clear commitment to caring for residents, alongside room for improvement and ongoing dialogue about administrative practices and resident welfare.
Spruce Point Assisted Living and Memory Care in Florence, OR provides a comfortable and supportive environment for seniors in need of various types of care. With its range of services, amenities, and convenient location, it offers a comprehensive solution for individuals seeking assistance with daily activities or memory-related conditions.
At Spruce Point, residents can access hospice agency services for end-of-life care, memory care programs tailored to those with cognitive impairments, and respite care for short-term stays. The community prioritizes the wellbeing and comfort of its residents by providing a variety of amenities. These include a beauty salon for personal grooming needs, cable/satellite TV for entertainment, transportation services within the community and to doctors' appointments, as well as Wi-Fi/high-speed internet connectivity.
The spacious dining room offers restaurant-style meals prepared with consideration for special dietary restrictions. Residents can also enjoy the convenience of fully furnished living spaces featuring private bathrooms and kitchenettes. Housekeeping services ensure cleanliness and tidiness.
Engaging activities are an integral part of life at Spruce Point. Residents have access to fitness rooms to stay active, participate in planned day trips or resident-run activities, and take advantage of concierge services. The small library is perfect for quiet reading sessions or intellectual pursuits.
The surrounding area offers plenty of options to explore outside the community's premises: 9 cafes provide opportunities for socializing over coffee, 6 parks offer natural beauty to enjoy, and 3 pharmacies ensure easy access to medication needs. In addition, there are nearby physicians available for medical consultations.
For cultural experiences, residents can visit the 1 theater nearby or attend worship at one of the 9 places of worship in close proximity. Should any healthcare needs arise, there are 3 hospitals easily accessible.
Overall, Spruce Point Assisted Living and Memory Care provides a compassionate environment that promotes independence while offering personalized support throughout all aspects of daily life.
Spruce Point Assisted Living and Memory Care is located at 375 9th Street, Florence, OR 97439 in Lane County, Oregon
Spruce Point Assisted Living and Memory Care offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, thereby enhancing their quality of life. Assistance with dressing, bathing, and transfers ensures that residents receive the personal care they need while maintaining dignity and comfort. Medication management is crucial for adhering to treatment plans, minimizing confusion about dosages and schedules. Meal preparation and service cater to individual dietary needs, promoting both nutrition and routine in daily life. Activities of daily living assistance helps residents engage in familiar routines, fostering a sense of independence where possible. 24-hour supervision guarantees safety while providing peace of mind for families. The mental wellness program encourages cognitive engagement through tailored activities, addressing mild cognitive impairment with specialized memory care programming aimed at stimulating memories and enhancing social interaction. Together, these offerings create a nurturing environment that prioritizes both physical health and emotional well-being for those facing the challenges of memory loss.
Spruce Point Assisted Living and Memory Care on seniors.fyi includes 7 photos including images showing interior, lighting, windows, dining, kitchen, building, entrance, landscaping, and more.
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The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.
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Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.