Spruce Point Assisted Living

Pros

• The staff at Spruce Point Assisted Living is incredibly professional and caring, contributing to an excellent experience for residents.
• Residents enjoy excellent food and find the dining experience pleasant.
• The facility has a beautiful design and offers a warm, friendly atmosphere for its residents.
• There are full-range activities available, with an enthusiastic and well-organized activity director encouraging participation.
• Some excellent caregivers provide quality care to the residents, creating a supportive environment.
• The community offers various living options, including independent living, assisted living, and memory care, ensuring a continuum of care.

Cons

• The manager and management associates are described as the worst the reviewer has ever seen or worked with, leading to threats of eviction for residents.
• Care for residents is reported to be lacking due to being short-handed, resulting in mistakes and poor quality care.
• Several employees have left the facility due to issues with management, contributing to low morale among remaining staff.
• The dining experience is criticized for being at a new low with both food quality and service lacking, described as not very nutritious.
• The facility does not do enough to stimulate residents, with staff perceived as uninvolved in activities.
• While some reviews mention excellent caregivers, problems with administration are highlighted as a significant concern affecting employee retention and overall satisfaction.

Review

The reviews of Spruce Point Assisted Living and Memory Care Community present a mixed picture of the facility, highlighting significant concerns regarding management, staffing, food quality, and overall resident care. Many residents and their families express dissatisfaction with the way the management operates, particularly criticizing financial motivations over genuine care for residents. A common theme emerges from multiple reviews: there is a strong sense that the facility prioritizes profit over the well-being of its residents.

One review describes a troubling experience where a family member faced potential eviction within 24 hours due to cost-related issues after only two weeks of residency. This distressing incident was exacerbated by the fact that the individual’s wheelchair-bound mother was reportedly "dumped" back from a hospital stay without proper arrangements being made for her continued care. Such practices have led to an exodus of staff members, with four caregivers leaving their positions out of frustration. It raises concerns about regulatory compliance and ethical treatment within the facility, suggesting that families may need to be cautious when considering Spruce Point for their loved ones.

Another review mentions that Spruce Point has been chronically short-staffed, which further complicates the level of care provided to residents. The lack of adequate caregivers or dining staff often results in mistakes in resident care and diminishes service quality in communal dining areas. With low employee morale stemming from these staffing shortages, many high-quality caregivers are reported to be leaving the establishment, thereby reducing the overall standard of care available. Residents express disappointment in both food quality and nutritional value, emphasizing that what they receive does not match their expectations given the high costs associated with living at Spruce Point.

Contrastingly, some reviews note positive aspects related to specific experiences within Spruce Point prior to recent changes in management. One review recalls an initial visit where everything appeared pristine and welcoming; during this visit, prospective residents were treated to an outstanding lunch and informed about specialized dietary accommodations tailored to individual medical needs. Unfortunately, many now argue that since Prestige Care took over management responsibilities at Spruce Point, there has been a notable decline in service quality alongside escalating prices.

Additional feedback points out another critical area—the engagement level among staff during activities intended for resident stimulation. Many reviewers feel that while numerous activities are available for residents’ enjoyment and engagement, staff involvement is lacking significantly. Residents desire more interaction from caregivers during these events rather than merely providing access but no active participation or encouragement which can lead to feelings of isolation among some community members.

Amidst these criticisms lies some recognition of dedicated caregivers who genuinely provide excellent service amid trying circumstances; however, frustrations toward upper management seem pervasive throughout various reports. Reviewers also highlight how beautiful the facility is alongside its convenient location near hospitals and doctors' offices—a factor many consider when choosing long-term residential options for elderly relatives.

In conclusion, while Spruce Point Assisted Living presents itself as a promising option for seniors seeking various levels of assistance—from independent living through memory care—current resident experiences tell a different story marked by managerial issues leading to inadequate staffing and diminishing food quality coupled with questionable ethics regarding billing practices. Families considering this facility should weigh these critical insights carefully against their loved ones' needs before making decisions on long-term residency options within assisted living communities like Spruce Point.

This part of Florence, Oregon, offers a convenient and accessible location for senior living. With a variety of healthcare providers, including Physicians Health Associates of Peace Harbor and Oregon Urology Institute, seniors can easily access medical services. The close proximity to Peace Harbor Hospital and PeaceHealth Laboratories ensures quick and efficient healthcare in case of emergencies. Additionally, the area boasts several parks such as Exploding Whale Memorial Park and Stonefield Beach State Recreation Site for leisurely walks or picnics. Places of worship like Florence Christian Church and Florence United Methodist Church provide spiritual support, while cafes like The Dunes Cafe and Starbucks offer opportunities for socializing. Transportation options such as River Cities Taxi and Rhode Express Bus make it easy to get around town, and restaurants like Los Compadres and Little Brown Hen Cafe provide delicious dining options. Overall, this area of Florence offers a comforting environment with all the necessary amenities for a fulfilling senior living experience.

Physicians

• Health Associates of Peace Harbor (0.1 miles)
• PHMG Orthopedic Clinic (0.2 miles)
• Taggart Phillip MD (0.3 miles)
• Oregon Urology Institute (0.7 miles)
• Hearing Associates of Florence (0.7 miles)
• Oregon Eye Associates (1.1 miles)
• Mark Packer MD (1.1 miles)

Hospitals

• PeaceHealth Laboratories Peace Harbor Medical Center (0.2 miles)
• Peace Harbor Hospital (0.2 miles)
• Fmc Florence Oregon (1.2 miles)
• Lower Umpqua Hospital (19.5 miles)

Parks

• Exploding Whale Memorial Park (0.4 miles)
• Yaquina Bay South Jetty (0.7 miles)
• Stonefield Beach State Recreation Site (0.8 miles)
• Miller Park (0.8 miles)
• Siuslaw River Bridge Interpretive Center (0.9 miles)
• Carl G Washburne Memorial State Park (1.1 miles)
• Bolon Island Tideways State Scenic Corridor (18.2 miles)

Places of Worship

• Florence Christian Church (0.6 miles)
• Florence United Methodist Church (0.7 miles)
• Church of The Nazarene (0.7 miles)
• Gideons International (0.7 miles)
• Florence Foursquare Church (1 miles)
• New Life Lutheran Church (1.2 miles)
• St Andrew's Episcopal Church (1.2 miles)

Cafes

• The Dunes Cafe (0.6 miles)
• Boba Flo (0.8 miles)
• Starbucks (0.8 miles)
• Siuslaw River Coffee Roasters (0.9 miles)
• Le Bouchon Provisions (0.9 miles)
• The Dunes Cafe (0.9 miles)
• Teresa’s Sunrise Espresso (1 miles)

Transportation

• Florence Municipal Airport (FMU) (0.7 miles)
• River Cities Taxi (0.9 miles)
• Rhode Express Bus (0.9 miles)
• Florence Business Center (0.9 miles)
• Enterprise Rent-A-Car (1.3 miles)
• CB Cab Taxi (18.9 miles)
• U-Haul Neighborhood Dealer (19.5 miles)

Restaurants

• Los Compadres (0.7 miles)
• Little Brown Hen Cafe (0.7 miles)
• The Hukilau (0.8 miles)
• Clawson's Wheelhouse (0.8 miles)
• Ixtapa (0.8 miles)
• The Firehouse Restaurant (0.9 miles)
• Nosh Eatery (0.9 miles)

Theaters

• City Lights Cinemas (1.1 miles)

Pharmacies

• Florence Pharmacy (1.4 miles)
• Rite Aid (1.7 miles)
• Fred Meyer Pharmacy (2.3 miles)
• Lower Umpqua Hospital Specialty Clinic (19.5 miles)