Windsor Hills Nursing Center in Oklahoma City, OK

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Windsor Hills Nursing Center in Oklahoma City, OK

Information last verified:

2416 North Ann Arbor, Oklahoma City, OK 73127

For more information about senior living options: (844) 490-3973

3.7 from 46 reviews
5 stars
22
4 stars
9
3 stars
2
2 stars
3
1 stars
10

Overall Review of Windsor Hills Nursing Center

Pros

  • pro The staff and residents make Windsor Hills a warm, welcoming, and joyful community.
  • pro The staff are welcoming, kind, and full of life, showing deep care for the residents.
  • pro Michelle, the BOM, is absolutely wonderful and goes beyond to help people navigate the system.
  • pro Windsor Hills feels like home, with happy residents and a caring staff.
  • pro The team is dedicated and caring, with administrators and therapists working together to support residents.
  • pro The facility is clean, well-kept, and safe, with remodeling and improvements enhancing the experience.
  • pro Halloween activities were enjoyed by residents and staff, reflecting strong community spirit.
  • pro Many reviewers praise the staff’s professionalism, kindness, and the overall positive experience.

Cons

  • pro They couldn’t reach Windsor Hills and questioned whether it was even open anymore.
  • pro The facility was described as filthy and unsanitary, with bed bugs and roaches reported.
  • pro Staff were accused of neglecting basic care, leaving residents wet all day and not brushing their teeth or hair.
  • pro The family said they were not contacted during emergencies and there was poor communication about medications.
  • pro A reviewer claimed a resident died shortly after admission, calling the place chaotic and unsafe.
  • pro The owner was criticized for pressuring payments and attempting to control the family’s money.

Review

Windsor Hills Nursing Center in Oklahoma City is best suited for families seeking a warm, socially vibrant skilled-nursing environment where staff visibly invests in residents’ daily lives and recovery. This is a place that often feels like a community more than a facility: residents participate in activities, routines are structured around meals and social engagement, and relief from independent living is framed around personal interaction with caregivers who seem genuinely invested. It works particularly well for families prioritizing hands-on attention, accessible rehab services, and a home-like atmosphere where staff are praised for warmth and approachability. Those with priorities anchored in clinical stringency, pristine conditions, or relentlessly consistent operation should look elsewhere. The realities of Windsor Hills demand a willingness to weigh personal tolerance for variability against the benefits of personal connection and recovery-focused care.

The strongest argument in Windsor Hills’ favor is the caliber and consistency of the caregiving staff and the way care teams partner with families. Reviewers repeatedly describe staff as pleasant, patient, and engaged, with a notable culture of compassion that translates into meaningful daily interactions. The business development leader and the administrative team, especially the patient navigation support described as “an angel” by families, are highlighted as critical to easing transitions, coordinating DHS and health-system processes, and guiding families through complex care pathways. Rehab and therapy teams are cited for properly integrating resident goals with home-care strategies, and family members often credit these professionals with delivering practical programs that extend beyond the walls of the facility. Activities and social programming are not afterthoughts here; they are viewed as essential to quality of life, with residents actively participating and caregivers creating opportunities for connection and fun.

The facility itself has demonstrated a willingness to invest in its physical plant and ambiance, which matters to decision-makers weighing long-term residence. Several reviews note recent remodeling efforts, fresh paint, and new administrative leadership that signal intent to elevate the resident experience. The environment supports mobility and autonomy, including easy-to-navigate layouts, secure entry systems, accessible outdoor spaces, and multi-room dining arrangements that accommodate both in-room and dining-area meals. The layout and security features contribute to a sense of safety for residents who maneuver in wheelchairs or who require assistance with daily routines. The availability of around-the-clock visiting and the option to choose between private or shared spaces give families a practical framework for ongoing involvement and oversight.

Yet Windsor Hills is not without pronounced, credibility-attacking concerns that prospective residents must consider and verify before making a commitment. The most disquieting threads come from reports of inconsistent cleanliness and maintenance: over time, some spaces reportedly lose the initial polish, with complaints about room cleanliness, dirty dining surfaces, and uneven adherence to basic hygiene expectations. Not all staff perform at the same level, and several accounts describe delays in response to resident needs, occasions that can erode trust quickly when accompanying family members or during crisis moments. More troubling are a series of severe care incidents flagged by families: cases where residents were found in distress or injury, questions about medication administration and medical charting, and in one instance access to urgent care that followed a troubling sequence of events. The presence of pests and unsanitary conditions in some reviews, paired with accounts of miscommunication with families and, in several cases, eviction-like urgency around transitions, creates a sobering counterpoint to the otherwise positive impressions.

These downside experiences are not merely isolated anecdotes but a pattern that significantly tempers the otherwise favorable impression. For families prioritizing rigorous safety, transparent and timely communication, and unwavering clinical oversight, Windsor Hills demands a cautious, investigative approach: request a recent state inspection and DHS report, demand a detailed care plan with explicit medication administration protocols, insist on a transparent daily care schedule, and tour with a critical eye toward cleanliness, odor, and the responsiveness of aides and nurses on different shifts. Prospective residents should also probe the consistency of staff-to-resident ratios, especially on afternoons and weekends, and consider whether a private room would address concerns about privacy and infection control. These conversations should extend to the kitchen and dining experiences, to ensure meals and snacks consistently meet dietary needs and quality expectations.

In the end, Windsor Hills Nursing Center stands as a pragmatic choice for families that value a genuine sense of community, robust social programming, and rehab-oriented care delivered by caregivers who are often described as kind and invested. The decisive factor is risk tolerance: the visible strengths, staff warmth, active resident life, real progress in therapy, and a supportive admissions process, can offset many concerns for those who are comfortable actively managing care and maintaining oversight. However, for families with unwavering demands for spotless cleanliness, flawless incident prevention, and consistently flawless care across all shifts, alternatives should be explored. The facility can be a strong match for those who are prepared to ask hard questions, visit repeatedly, and monitor care closely, while understanding that improvements are ongoing and that past lapses have left a meaningful imprint on some families’ perceptions.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Will Rogers World (7 miles away) Will Rogers World (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Windsor Hills Nursing Center in Oklahoma City, OK is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.

The community boasts a beauty salon where residents can have their hair and nails done, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available to help residents get around conveniently, and a computer center allows them to stay connected with loved ones.

Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. For those who prefer to cook their own meals, fully furnished kitchenettes are provided. Housekeeping services ensure that the living spaces are always clean and comfortable.

Windsor Hills Nursing Center places an emphasis on wellness, with a fitness room and outdoor space available for exercise and recreation. A gaming room and small library provide opportunities for leisure activities. The wellness center offers various programs to support mental wellness.

The community also provides assistance with daily activities such as bathing, dressing, and transfers through its 24-hour supervision and call system. Medication management is available to ensure that residents receive their medications on time. Special dietary restrictions are accommodated, including diabetic diets.

In terms of amenities nearby, Windsor Hills Nursing Center benefits from its proximity to three cafes, one park, 13 pharmacies, 15 physicians' offices, 26 restaurants, two transportation options, one place of worship, and five hospitals.

With its comprehensive amenities and care services offered in a vibrant location near essential facilities, Windsor Hills Nursing Center is an ideal choice for seniors looking for a comfortable assisted living community in Oklahoma City.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)
  • Western Oaks Pharmacy (1.5 miles)
  • Walgreens (2.9 miles)
  • PharMore Specialty Pharmacy (2.9 miles)
  • Prohealth Plaza Pharmacy (3 miles)

Restaurants

  • Braum's (1.5 miles)
  • Sonic Drive-In (1.9 miles)
  • Del Taco (2.1 miles)
  • Raising Cane's Chicken Fingers (2.2 miles)
  • Trapper's Fish Camp (2.2 miles)
  • Twin Peaks (2.5 miles)
  • Clark Crew BBQ (3.1 miles)

Physicians

  • Blue Stuff Pain Management Center (1.6 miles)
  • Urology Centers of Oklahoma (2.2 miles)
  • Medical Specialist (2.6 miles)
  • Deaconess Hospital (2.6 miles)
  • Mary Kathryn Mercer (2.8 miles)
  • Total Primary Care (2.9 miles)
  • INTEGRIS Pediatric Neurology (2.9 miles)

Hospitals

  • The Children's Center (1.8 miles)
  • Kevin O'Neal, DO (2.6 miles)
  • Integris Physicians Building D (3 miles)
  • Valir Rehabilitation Hospital (4.9 miles)
  • St Anthony Hospital (5 miles)
  • Presbyterian Hospital (6.2 miles)

Cafes

  • Starbucks (2.7 miles)
  • Panera Bread (3.2 miles)
  • Panera Bread (4.8 miles)
  • Harvey Bakery & Kitchen (5.2 miles)
  • Starbucks (6 miles)

Transportation

  • Interstate Helicopters (3 miles)
  • Atlantic Aviation (3.1 miles)
  • Will Rogers World Airport Car Rental Center (5.5 miles)

Places of Worship

  • Mayflower Congregational Church (3.2 miles)
  • St Luke's United Methodist Church (5.3 miles)

Parks

  • Hefner Park (4.1 miles)
  • Edgemere Park (5.5 miles)
  • Davis Park (5.5 miles)

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