Alzheimer Care Ctr of Oklahoma

Cons

• The facility staff consistently provides misleading information about residents' emotional adjustments and daily living conditions.
• There are frequent concerns regarding the physical and mental wellness of patients, with reports indicating progression discrepancies from their doctors.
• Residents' monetary accounts are not accurately reported, leading to confusion about safe fund usage.
• The facility does not utilize available free transportation services for required medical appointments or hospital visits, contrary to what is suggested by staff.
• The cleanliness of the facility is often called into question, with persistent odors of urine masked by potpourri, particularly during holidays when visitors arrive.
• Prescription medications are inadequately managed, with nurses reportedly sharing meds among residents due to delayed refill orders from staff.
• Patients regularly face overcharges for items like tobacco products, snacks, and other provisions during outings or purchases within the facility.

Review

Concerns Surrounding the Care Facility: An In-Depth Look at Marcheeta Steelman and Staff

In recent evaluations of the care provided by Marcheeta Steelman and her team at a local facility in Oklahoma, numerous concerns have been raised by residents' families and other contacts. The feedback paints a troubling picture that calls into question both the emotional support provided to residents and the overall management of their physical well-being. Many families report feeling misled by staff regarding their loved ones' adjustment to life within the facility, leading to profound feelings of mistrust. Staff members reportedly provide overly positive assessments, which clash sharply with family observations about emotional distress or discontent among residents.

Additionally, families have expressed serious concern regarding the physical and mental health of their loved ones. Reports suggest that staff often assure family members about steady progress as per medical recommendations; however, these assurances frequently do not reflect reality. Families are left struggling to reconcile what they hear from nursing staff with visible signs indicating a lack of proper care or attention. This disconnect raises serious questions about how honestly residents' health status is communicated and whether necessary interventions are timely implemented.

Financial transparency appears to be another area where dissatisfaction looms large. Families claim that they receive inaccurate information regarding their loved ones’ monetary account balances and safe fund usage. There is growing frustration over perceived discrepancies in billing practices, particularly surrounding charges for everyday provisions such as tobacco products, snacks, and beverages. Some families believe that patients are regularly overcharged for items during shopping trips organized by the facility—an issue that further erodes trust between staff and residents’ relatives.

Transportation services—which could alleviate some stress for both residents and their families—are reportedly nonexistent at this facility despite available state-funded options designed for such purposes. Observing that many medical appointments are missed due to inadequate transportation arrangements raises significant alarms about patient accessibility to healthcare resources essential for maintaining health standards. Families note with disappointment that the opportunity for free transport services is neither utilized nor promoted by the facility itself.

The Oklahoma Health Department has taken note of these extensive complaints concerning resident care at this facility. Many reports consistently highlight unpleasant odors within communal areas, with urine smells being particularly pointed out—especially noticeable on holidays when family visits peak. Efforts purportedly made by staff to mask this odor using potpourri have been unsuccessful in addressing underlying sanitation issues effectively, contributing further to an environment perceived as unclean.

Moreover, alarming claims have emerged concerning medication management within the establishment. Residents report instances wherein prescription medications were shared among individuals rather than being dispensed according to individual needs—a direct consequence attributed to delayed refills orchestrated by nursing staff. Such negligence not only jeopardizes patient safety but also violates fundamental ethical standards in healthcare delivery.

In summary, concerns encompassing hygienic conditions, financial transparency, medication distribution practices, communication integrity about emotional adjustment and health monitoring point toward a systemic failure within Marcheeta Steelman's facility management protocols. For families seeking assurance about their loved ones' welfare in assisted living environments, these reviews serve as vital cautionary tales advocating for deeper scrutiny into care facilities before entrusting them with vulnerable populations.

This part of Bethany, Oklahoma is a well-rounded community with convenient access to essential amenities and services. With multiple pharmacies within close proximity, medical care is easily accessible, including various physician practices and hospitals nearby. There are also a variety of dining options in the area, ranging from fast-food chains to sit-down restaurants. For leisure activities, there are cafes for a relaxing cup of coffee and parks for outdoor enjoyment. Additionally, transportation services like helicopter and car rental centers are available for travel needs. Nearby places of worship offer spiritual fulfillment, while the overall atmosphere is welcoming and accommodating for seniors considering this area for living.

Pharmacies

• Walgreens (0.1 miles)
• Western Oaks Pharmacy (0.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3.1 miles)
• Prohealth Plaza Pharmacy (4.1 miles)
• PharMore Specialty Pharmacy (4.1 miles)

Physicians

• Blue Stuff Pain Management Center (0.5 miles)
• Urology Centers of Oklahoma (0.8 miles)
• Total Primary Care (3.5 miles)
• Medical Specialist (3.6 miles)
• Deaconess Hospital (3.7 miles)
• Total Healthcare Partners (3.7 miles)
• Mary Kathryn Mercer (3.8 miles)

Hospitals

• The Children's Center (1.3 miles)
• Kevin O'Neal, DO (3.6 miles)
• Integris Physicians Building D (4.1 miles)
• Valir Rehabilitation Hospital (6.3 miles)
• St Anthony Hospital (6.3 miles)

Restaurants

• Del Taco (2.2 miles)
• Twin Peaks (2.2 miles)
• Raising Cane's Chicken Fingers (2.2 miles)
• BJ's Restaurant & Brewhouse (2.4 miles)
• Club Keno (2.4 miles)
• Braum's (2.7 miles)
• Trapper's Fish Camp (2.9 miles)

Transportation

• Interstate Helicopters (2.6 miles)
• Atlantic Aviation (2.7 miles)
• Will Rogers World Airport Car Rental Center (5.6 miles)

Cafes

• Starbucks (4 miles)
• Panera Bread (4.2 miles)
• Panera Bread (4.6 miles)
• Harvey Bakery & Kitchen (6.6 miles)

Places of Worship

• Mayflower Congregational Church (4.1 miles)
• St Luke's United Methodist Church (6.7 miles)

Parks

• Hefner Park (5 miles)
• Davis Park (6.7 miles)