6912 Northwest 23Rd Street, Bethany, OK 73008
For more information about senior living options: (844) 490-3973
The staff are kind and helpful. The facility is run by hard-working people who genuinely care about residents. Heritage Park is highly appreciated and recommended. Visitors feel loved, cared for, and accepted there. The administrator is described by some as sweet and willing to work out issues. The food at the facility is good.
One reviewer describes the administrator Marchetta Steelman as horrible, yelling at employees, agency staff, and residents. The facility is characterized as dirty and run-down, with roaches, not enough help, and a high turnover of staff. Staff are labeled rude, unprofessional, and disrespectful toward residents. The administration is accused of belittling residents, sharing personal matters publicly, and making threatening or belittling comments. There are claims of verbal abuse, discrimination, and poor hygiene attributed to the facility. A reviewer states the place should be shut down and investigated and would not recommend it. A specific account alleges a resident was left immobile on a mattress on the floor for two months. It is claimed that Medicare insurance was misrepresented or sabotaged by staff, causing delays and problems. The reviewer would give zero stars and would not recommend placing a loved one there; they view the facility as unacceptable. The administrator is described as belittling on Facebook and lacking respect for residents.Heritage Park in Bethany is best suited for families seeking an intimate, not-pretentious setting where frontline caregivers deliver daily, tangible attention. The standout asset is the staff's kindness and hands-on approach to daily needs, with Ashley the Care Coordinator highlighted for consistently staying on top of medical equipment and assistance requests. Families repeatedly note that the team works hard to help residents manage routine tasks and feel supported, and the small, team-based environment can create a sense of belonging that larger facilities sometimes lack. For families prioritizing genuine day-to-day care over luxury finishes, Heritage Park offers a meaningful, people-first experience.
Yet the reviews converge on a troubling counterpoint: the administration and culture at the top can undermine otherwise solid care. Repeated concerns center on Marchetta Steelman, described by many as harsh, yelling, or disengaged from staff and residents, with accusations of nepotism and inconsistent accountability. Several accounts allege that leadership fosters a tense atmosphere, fueling staff turnover and uneven performance. Add to that complaints about professionalism, enforcement of policies, and the overall vibe of the office, and the facility reads as unstable at the management level. The result is a dichotomy: excellent bedside care in pockets, shadowed by inconsistent governance that can derail steady operations.
The main pro - the committed, compassionate frontline staff - offers substantial value, especially for residents who need practical, day-to-day support and a family-like cadence. The caregivers' willingness to coordinate medical equipment, keep families in the loop, and create a warm, participatory atmosphere can offset some rough edges in daily routines. Activities like sing-alongs and piano-led gatherings illustrate a level of resident engagement that many seniors crave. However, these strengths often fail to fully offset the risk of variability tied to leadership struggles. When administrators set a tone that employees feel compelled to navigate rather than resolve, even well-intentioned aides can be pulled into instability, affecting consistency of care, communication, and safety.
A nuanced note emerges about leadership changes: one reviewer mentions a newer administrator who has been better received, suggesting that the culture can tilt toward professionalism with the right leadership. That potential uptick matters because it hints at the possibility of improved accountability and workflow, yet the broader chorus remains wary. Prospective residents should actively verify who is currently in charge, ask to meet the administrator, and observe how staff interactions with residents and families unfold during a visit. The reality is that daily care can be genuinely comforting, but only if leadership supports and sustains it.
For families weighing options, a disciplined evaluation is essential. Seek candid conversations with current residents or their families about responsiveness, problem resolution, and whether the same aides stay with residents to build continuity. Inspect for cleanliness and odors, and specifically ask about pest issues and chronic maintenance challenges. Confirm how medical equipment is monitored, who handles emergencies, and how quickly concerns are escalated. Request clarity on billing, insurance, and discharge planning. If reliability, professional conduct at the management level, and transparent governance are nonnegotiable, it is prudent to compare Heritage Park with other communities that demonstrate steadier leadership and more uniform care.
Bottom line: Heritage Park can be a sensible choice for families who prize warmth, daily compassion, and a compact, home-like feel, provided that tolerance for administrative volatility exists. For those who cannot endure inconsistent leadership, dissonant staff governance, or persistent reliability questions, exploring alternatives is prudent. A deliberate on-site tour, straightforward conversations with staff and residents, and a current read on who leads the house will reveal whether the positives genuinely outweigh the risks. When steadiness, safety, and consistently respectful treatment are the goal, Heritage Park should be approached with a defined plan to verify governance, staffing continuity, and ongoing quality of life for the resident.
55 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Will Rogers World (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Park in Bethany, OK is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides beauty salon services, allowing residents to look and feel their best. They can also enjoy their favorite TV shows or movies with cable or satellite TV access.
Transportation is made easy with community operated transportation as well as transportation arrangements to doctors' appointments. A computer center with Wi-Fi/high-speed internet is available for residents to stay connected with family and friends or browse the internet for information.
Residents can dine in style at the restaurant-style dining room, where delicious meals are served. Special dietary restrictions are also taken into consideration to accommodate unique needs. For those who prefer cooking their own meals, there is a kitchenette available in each fully furnished apartment.
To keep residents active and engaged, Heritage Park offers various amenities such as a fitness room, gaming room, small library, and outdoor space for relaxation and recreation. Planned daily activities are scheduled for residents to participate in, along with resident-run activities that foster a sense of community.
The care services provided at Heritage Park ensure the peace of mind of both residents and their families. There is a 24-hour call system and supervision available to address any emergencies promptly. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers.
Medication management is provided to ensure that residents take their medications on time and correctly. A mental wellness program is implemented to support the emotional well-being of residents. Special dietary restrictions are catered to for those who need specific meal plans due to health conditions like diabetes.
In terms of location amenities, Heritage Park benefits from being surrounded by several cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby. Additionally, there are hospitals in close proximity ensuring quick access to medical care when needed.
Overall, Heritage Park offers a comfortable and enjoyable living experience for seniors in Bethany, OK, with its range of amenities, care services, and convenient location.
Heritage Park is located at 6912 Northwest 23Rd Street, Bethany, OK 73008 in Oklahoma County, Oklahoma
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