Southwestern Convalescent Mnr in Oklahoma City, OK

Pros

• The staff are very nice and care a lot about their patients.
• The place is highly recommended.
• Kea, the CNA proctor, made the clinical experience enjoyable and educational.
• The staff cares deeply for their patients and are passionate about healing with love and care.
• The care and love at Emerald Care Southwest is amazing; the nursing staff go beyond to become like family.
• The facility takes wonderful care of its patients.
• The entire staff is absolutely the best; they are caring and compassionate.
• The facility is very professional, clean, and friendly; highly recommended.
• The staff are great, very caring employees.
• The facility is beautiful, nice, caring, and pleasant.
• All of the staff were friendly, patient and personable; provided compassionate care and treated families with dignity and respect.
• The staff at Emerald Care Southwest is a class act led by a top-notch administrator in Harry.
• My papa receives awesome care.
• The atmosphere is very positive; the facility is clean and fresh-smelling, with friendly and helpful staff.
• The therapy team provides excellent care, pushing residents when needed and treating them with respect and love.
• The nurses and staff truly love their residents.
• The team goes above and beyond in caring for residents.
• The facility feels like a home, with staff that treat residents like family.
• The care is wonderful and the staff make families feel welcome.

Cons

• The facility puts profits over patient care and should be investigated by Adult Protective Services.
• The place is the absolute worst, with medications rarely available when due and the operation run like a hobby.
• The staff failed to inform the family that their loved one had passed away, leaving them in the dark for hours.
• The facility treated residents horribly, with cries for help ignored all night and a patient left in urine.
• The facility is filthy, with urine-stained floors and broken furniture.
• Residents are left in dirty diapers for long periods and call lights go unanswered.
• Administration is unresponsive and does not return calls to families.
• The food was disgusting and basic hygiene or care tasks were not performed.
• This facility is a disgrace and should be shut down.

Review

Southwestern Convalescent Manor is best suited for families with loved ones who need skilled rehabilitation and therapy-focused care, and who can actively participate in oversight. The community often feels warm and personable, with staff who remember residents and try to tailor daily care. For families seeking social engagement, regular interaction, and a home-like atmosphere, this facility can deliver meaningful daily life and recovery progress. However, it is not a fit for those who expect flawless execution without advocacy; several accounts point to variability in day-to-day results, making vigilant family involvement essential.

Alternatives to consider are those with a demonstrated track record of rock-solid medication management, reliable call-light response, and consistent wound and hygiene protocols. Residents with complex medical needs, frequent mobility issues, or requiring strict schedules for meals and care may fare better elsewhere if enduring administrative inconsistencies is a concern. If transparency from leadership, predictable staffing, and timely communication are non-negotiables, exploring other options could prevent prolonged frustration and risk.

The community's clear strengths lie in therapy-driven care and the relationships some staff members cultivate with residents. Therapists and aides who push for functional gains, coordinate with families, and support discharge planning stand out as reliable anchors. When therapy teams operate at a high level, residents make tangible progress toward independence, which can significantly influence outcomes after a hospital stay. Yet these gains do not erase persistent worries about medication timing, call-light fulfillment, and basic daily needs; those gaps can undermine even strong rehab results if left unaddressed.

Day-to-day care experiences reveal a broad spectrum. On the positive side, multiple residents and families praise compassionate nurses, attentive therapists, and a generally welcoming atmosphere. On the other hand, numerous reports describe dirty rooms, delayed baths, inadequate assistance with hygiene, and occasional neglectful responses to urgent needs. The contrast between effective therapy sessions and lapses in routine care creates a troubling inconsistency that makes reliability a central question for families weighing placement.

Administration and communication appear as a recurring bottleneck. Several reviews recount difficulty reaching leadership, slow responses to questions, and billing confusion that lingers without resolution. This pattern magnifies concerns during medical decisions, changes in status, or planning for discharge. Prospective residents should insist on a clear family liaison, scheduled care conferences, and transparent access to incident logs and care plans. Tours should include concrete demonstrations of call systems, staffing coverage at night, and a written escalation process for issues.

The practical verdict is nuanced. For families prioritizing rehabilitation progress from a capable therapy team and who can sustain proactive oversight, Southwestern Convalescent Manor can be a viable option. For those requiring consistently meticulous daily care, rapid problem resolution, and unambiguous administration accountability, alternatives may be preferable. If choosing this community, enter with a detailed, written care plan; secure direct, regular communication with leadership; and set up predictable visiting and update routines. With vigilant oversight and clear expectations, the facility can deliver meaningful recovery and a sense of belonging; without it, safety and dignity may be at risk.

This part of Oklahoma City, Oklahoma offers a convenient location with easy access to a variety of amenities and services. With a range of dining options including fast food chains like Whataburger and Taco Bell, as well as more upscale choices like Volcano Sushi Bar & Hibachi and Naylamp Peruvian Restaurant, there is something to suit every taste. Multiple pharmacies such as Walgreens and CVS are nearby for any medical needs, along with several hospitals and physicians' offices for healthcare services. Additionally, there are cafes like Starbucks for socializing or enjoying a quiet cup of coffee. Places of worship such as First Baptist Moore and St Luke's United Methodist Church provide spiritual support, while transportation options including Will Rogers World Airport make travel convenient. The Regal Warren Moore 4DX & IMAX theater offers entertainment options for those looking to enjoy a movie outing. Overall, this area provides a comfortable and accessible environment for senior living.

Restaurants

• Whataburger (0.5 miles)
• Taco Bell (1.2 miles)
• Naylamp Peruvian Restaurant (1.3 miles)
• Volcano Sushi Bar & Hibachi (1.5 miles)
• Johnny Carino's (1.6 miles)
• Sonic Drive-In (3.9 miles)
• The Jones Assembly (3.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (2.7 miles)
• Chris's Express Drug (4.2 miles)
• Walgreens (4.3 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.4 miles)
• Crest Foods (5 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (3.9 miles)
• Starbucks (3.9 miles)
• Harvey Bakery & Kitchen (5 miles)
• Starbucks (7 miles)

Hospitals

• Kimzey Mike-Oklahoma Center-Orthopaedic (1.8 miles)
• Valir Rehabilitation Hospital (4.5 miles)
• St Anthony Hospital (4.7 miles)
• Presbyterian Hospital (5.1 miles)
• VA hospital (5.3 miles)
• SSM Health St. Anthony Healthplex (6.4 miles)

Physicians

• Matthews Rex R (2.1 miles)
• Oklahoma Pain Management (2.3 miles)
• Dr Helen Diana O'Connor (3 miles)
• Speechful Center (3.3 miles)
• Zeneida Vasquez DDS Pc (3.3 miles)
• Osso Spine And Pain Ma (3.3 miles)
• SSM Health Neurosciences (4.6 miles)

Places of Worship

• First Baptist Moore (3.8 miles)
• Westmoore Community Church (4.6 miles)
• St Luke's United Methodist Church (5.2 miles)
• Life Church TV Midwest City (7.6 miles)

Transportation

• Will Rogers World Airport (OKC) (4 miles)
• Will Rogers World Airport Car Rental Center (4.2 miles)

Theaters

• Regal Warren Moore 4DX & IMAX (5.9 miles)