Emerald Care Center Southwest in Oklahoma City, OK

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Emerald Care Center Southwest in Oklahoma City, OK

5600 South Walker, Oklahoma City, OK 73109

For more information about senior living options: (844) 490-3973

3.6 from 101 reviews
5 stars
62
4 stars
2
3 stars
1
2 stars
3
1 stars
33

Skilled Nursing Facility

Overall Review of Emerald Care Center Southwest

Pros

  • pro The staff at Emerald Care Southwest are caring, professional, and deeply devoted to their residents.
  • pro The therapy team is exceptional, with therapists who push residents to recover while maintaining respect and kindness.
  • pro Pam, the social services director, is wonderfully attentive, providing resources and coordination that add value after discharge.
  • pro Becca leads with a patient-first approach, ensuring that residents receive attentive, compassionate care.
  • pro Kea, the CNA proctor, made the CNA clinical experience enjoyable and educational.
  • pro Connie and the CNAs are fantastic, delivering high-quality care and support.
  • pro The facility is clean, homelike, and welcoming, with staff who make residents feel at home.
  • pro Families repeatedly note that staff members go above and beyond to settle loved ones and address needs.
  • pro The staff communication with families is strong, with timely updates about care and therapy progress.
  • pro The community atmosphere helps residents feel connected and cared for by both staff and fellow residents.

Cons

  • pro The place almost killed her.
  • pro This place puts profits over patient care.
  • pro This place should be investigated by Adult Protective Services.
  • pro The facility is the absolute worst.
  • pro The facility couldn't be worse.
  • pro This place should be avoided.
  • pro Upper administration is not worth two cents.
  • pro The food was disgusting.
  • pro The staff were disrespectful and rude to family members.
  • pro The facility needs to be shut down.
  • pro Patients sit in dirty diapers for 30+ minutes because staff do not respond.
  • pro The nurses and aides frequently ignore call lights and fail to bathe residents.

Review

Emerald Care Center Southwest is best suited for families seeking a rehab-forward environment where therapy teams play a central role in residents' daily progress and where staff relationships can feel genuinely person-centered. The strongest case for this community rests on robust physical and occupational therapy, attentive frontline aides, and a commendable sense of home-like warmth in day-to-day interactions. It works best for residents who arrive ready to participate in rehab, enjoy social activities, and whose families are prepared to stay actively involved in communication with clinicians and caregivers. Those who prioritize a consistently spotless facility, perfectly reliable administrative oversight, and strict med-pass discipline should recognize this may not be their first choice.

There are clear reasons to consider alternatives, especially for families with higher medical needs or strict expectations about operations. Several reviews flag inconsistent administration and uneven responsiveness, with med timing and call-light triage areas of concern. The same threads point to serious hygiene gaps, incomplete wound or infection care in some cases, and frustrating gaps in communication with families. For a resident dependent on timely medications, constant supervision, or meticulous daily housekeeping, Emerald Care Southwest may expose them to ongoing lapses that undermine safety and dignity. In short, the care quality can be excellent in therapy and bedside compassion, but the administrative and operational foundation appears variable.

The main positives - compassionate front-line staff, skilled therapists, and a community atmosphere - sometimes offset the more troubling downsides. Residents who receive steady, engaged nursing and therapy tend to report meaningful rehabilitation progress, clear explanations about medications, and staff who treat families and residents with respect. The facility earns praise for therapists who push patients toward recovery, aides who form supportive bonds, and leaders who foster teamwork. When care teams are aligned and accessible, families feel heard, and residents often express gratitude for the personal attention that helps them feel valued and understood.

Yet these strengths do not consistently erase the drawbacks. Medication delays, irregular call-light responses, and mixed housekeeping outcomes recur in numerous accounts, underscoring a risk if daily safety depends on rapid nurse or aide availability. Several reviews describe disorganization at the administrative level, with billing or scheduling issues that frustrate families and create confusion about services rendered. When wound care, nutrition, or daily hygiene fall short, therapy alone cannot compensate for the gaps in basic daily care. The discrepancy between highly praised clinicians and intermittently underperforming operations makes the experience highly variable across shifts and days.

For families navigating a decision, the practical path is to verify and document expectations before placing a loved one. Ask for a transparent, written med-pass schedule and a protocol for urgent needs after hours. Schedule a tour during different times to observe staff-to-resident ratios, especially on weekends, and request to meet with both the therapy supervisor and the administrator to understand accountability lines. Review a concrete care plan, including wound care, bowel and bladder management, nutrition, and daily hygiene routines. Probe for recent quality indicators, incident history, and steps taken when issues arise. Above all, insist on timely, direct communication with a named point person who can address concerns without long delays.

Bottom line: Emerald Care Center Southwest delivers patient-centered therapy and a warm, community-focused environment that can propel rehabilitation and daily quality of life for many residents. However, the quality of daily operations is inconsistent enough to warrant caution. Families willing to foreground advocacy, maintain vigilant oversight, and cultivate open channels with care teams may find this community a strong fit. Those unable to tolerate potential lapses in medication management, rapid responsiveness, or facility-wide reliability should consider alternatives with more consistent administrative performance and a proven track record of steady, comprehensive care. The decision hinges on balancing the value of active rehab and personal warmth against the reality of variable day-to-day safety and communication.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Will Rogers World (5 miles away) Will Rogers World (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Emerald Care Center Southwest in Oklahoma City, OK is an assisted living community that strives to provide a comfortable and fulfilling lifestyle for its residents. With a range of amenities and care services, residents can enjoy a worry-free and enriching environment.

The community offers various amenities to cater to the diverse needs of its residents. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community operated transportation allows residents to explore the surroundings, and a computer center enables them to stay connected with loved ones. The dining room offers restaurant-style meals prepared by professional chefs, ensuring delicious and nutritious options for every resident. Additionally, a fitness room, gaming room, garden, small library, and outdoor space provide ample opportunities for recreation and relaxation.

Care services at Emerald Care Center Southwest are designed to meet the individual needs of each resident. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Assistance with transfers ensures safety during mobility, while medication management guarantees timely administration of medications. Special dietary restrictions are accommodated in meal preparation and service, including diabetes diets.

Residents also benefit from various social and recreational activities offered by the community. Concierge services provide personalized assistance when needed, while fitness programs promote overall well-being through physical activities. Planned day trips allow residents to explore new places together, creating lasting memories. Resident-run activities encourage engagement within the community, fostering friendships amongst peers. Scheduled daily activities ensure there's always something exciting happening within the community.

Emerald Care Center Southwest is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity grants easy access to essential services and healthcare professionals.

Overall, Emerald Care Center Southwest offers a warm and welcoming environment where residents can enjoy an active lifestyle supported by personalized care services in Oklahoma City's vibrant community setting.

Nearby Places of Interest

Restaurants

  • Whataburger (0.9 miles)
  • Johnny Carino's (1.4 miles)
  • Taco Bell (1.6 miles)
  • Volcano Sushi Bar & Hibachi (1.8 miles)
  • Naylamp Peruvian Restaurant (1.8 miles)
  • Sonic Drive-In (4 miles)
  • The Jones Assembly (4 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (3.1 miles)
  • Walgreens (4.1 miles)
  • Chris's Express Drug (4.1 miles)
  • Walgreens (4.4 miles)
  • CVS Pharmacy (4.5 miles)
  • Crest Foods (4.7 miles)

Hospitals

  • Kimzey Mike-Oklahoma Center-Orthopaedic (1.6 miles)
  • Valir Rehabilitation Hospital (4.6 miles)
  • St Anthony Hospital (4.8 miles)
  • Presbyterian Hospital (5.1 miles)
  • VA hospital (5.3 miles)
  • SSM Health St. Anthony Healthplex (6.6 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)
  • Harvey Bakery & Kitchen (5.1 miles)
  • Starbucks (7.3 miles)

Physicians

  • Oklahoma Pain Management (2.2 miles)
  • Matthews Rex R (2.3 miles)
  • Dr Helen Diana O'Connor (3.1 miles)
  • Zeneida Vasquez DDS Pc (3.3 miles)
  • Speechful Center (3.3 miles)
  • Osso Spine And Pain Ma (3.6 miles)
  • SSM Health Neurosciences (4.8 miles)

Places of Worship

  • First Baptist Moore (3.5 miles)
  • Westmoore Community Church (4.5 miles)
  • St Luke's United Methodist Church (5.3 miles)
  • Life Church TV Midwest City (7.2 miles)

Transportation

  • Will Rogers World Airport (OKC) (4.4 miles)
  • Will Rogers World Airport Car Rental Center (4.7 miles)

Theaters

  • Regal Warren Moore 4DX & IMAX (5.7 miles)

Frequently Asked Questions

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