Emerald Care Center Southwest

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Emerald Care Center Southwest

5600 South Walker, Oklahoma City, OK 73109

For more information about senior living options: (844) 490-3973

1 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The hospital staff showed their dedication by quickly responding to emergencies, such as when the mother had a bad fall.
  • pro The mother received prompt medical attention when she needed to be rushed to the hospital.
  • pro The family appreciated the efforts made by some of the nurses during challenging situations.
  • pro Despite challenges, the family recognized that some care staff genuinely wanted to help patients improve their well-being.

Cons

  • pro The facility consistently failed to provide adequate care, putting patients at risk.
  • pro Staff members were unresponsive and frequently delayed in addressing call button requests.
  • pro Personal belongings were often misplaced or disappeared without explanation.
  • pro Patients were left in unsanitary conditions, such as urine-soaked clothing and bedding.
  • pro Nurses neglected their responsibilities, refusing to assist patients with basic needs like using the bathroom.
  • pro Multiple infections were contracted during the patient's stay, indicating a lack of proper hygiene and care.
  • pro Overall, the quality of care was severely lacking, leading to a decline in the patient’s condition instead of recovery.

Review

In recent months, a distressing account has emerged regarding the quality of care provided at a particular nursing facility, highlighting significant shortcomings in the treatment and support offered to vulnerable patients. The narrative follows the experiences of one family whose elderly mother was admitted to the facility, only to face a series of alarming events that raised serious concerns about her well-being and safety.

From the outset, initial incidents set a troubling precedent for what would become an extended period of inadequate care. One particularly shocking event involved the mother receiving ice water on two separate occasions—a decision that could have resulted in dire consequences given her inability to swallow properly. This lapse in judgement raises questions about staff training and attentiveness towards individual patient needs. Such critical oversights not only endanger patients' lives but also underscore systemic failures within the facility's protocols.

As time progressed, additional signs of neglect became painfully evident during visits from family members. On one such occasion after three weeks, distressingly poor hygiene conditions were discovered as the mother was found lying in urine-soaked clothes and bedding. This situation is not merely uncomfortable; it reflects a severe lack of personal care that should be standard in any nursing environment. Even more troubling was the frequent disappearance of her personal belongings, further eroding trust in the facility’s ability to safeguard residents’ possessions and maintain their dignity.

The response times of certified nursing assistants (CNA) also came under fire, with reports indicating that call buttons often went unanswered for 30 minutes or longer. Such delays can be life-threatening for individuals needing urgent assistance and demonstrate a concerning disregard for patient comfort and safety. In addition, nurses reportedly asserted that assisting patients with basic bathroom needs was outside their responsibilities, which raises critical ethical questions about patient advocacy within healthcare settings.

Compounding these issues were serious health setbacks experienced by the mother during her eight-week stay at the facility. She suffered a debilitating fall that necessitated an emergency trip to the hospital—an event that would leave lasting repercussions on her health trajectory. Furthermore, throughout her residency at this nursing home, she developed multiple infections including urinary tract infections (UTIs) and pneumonia, conditions that are often exacerbated by lapses in hygiene and medical oversight.

Ultimately, instead of recovering as hoped after weeks in care, she returned to the hospital displaying worse health than prior to her admission—a devastating outcome reflecting mismanagement and negligence on part of the nursing home staff. The family’s grim observations speak volumes about what they deem profound incompetence within this institution's practices—a reality that leaves them resolute: they would never consider placing another loved one there again.

The tragic story serves as both a cautionary tale and an urgent call for reform within long-term care facilities. It shines light on critical areas needing immediate improvement—namely training for staff on individualized patient care, timely responses to calls for help, strict adherence to hygiene standards, safeguarding personal belongings—and fundamental respect for those under their charge. As families increasingly find themselves navigating these difficult decisions regarding elder care, it's imperative they have access to reliable information about facilities’ reputations so they can make informed choices centered around dignity and appropriate healthcare for their loved ones.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Will Rogers World (5 miles away) Will Rogers World (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Emerald Care Center Southwest in Oklahoma City, OK is an assisted living community that strives to provide a comfortable and fulfilling lifestyle for its residents. With a range of amenities and care services, residents can enjoy a worry-free and enriching environment.

The community offers various amenities to cater to the diverse needs of its residents. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community operated transportation allows residents to explore the surroundings, and a computer center enables them to stay connected with loved ones. The dining room offers restaurant-style meals prepared by professional chefs, ensuring delicious and nutritious options for every resident. Additionally, a fitness room, gaming room, garden, small library, and outdoor space provide ample opportunities for recreation and relaxation.

Care services at Emerald Care Center Southwest are designed to meet the individual needs of each resident. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Assistance with transfers ensures safety during mobility, while medication management guarantees timely administration of medications. Special dietary restrictions are accommodated in meal preparation and service, including diabetes diets.

Residents also benefit from various social and recreational activities offered by the community. Concierge services provide personalized assistance when needed, while fitness programs promote overall well-being through physical activities. Planned day trips allow residents to explore new places together, creating lasting memories. Resident-run activities encourage engagement within the community, fostering friendships amongst peers. Scheduled daily activities ensure there's always something exciting happening within the community.

Emerald Care Center Southwest is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity grants easy access to essential services and healthcare professionals.

Overall, Emerald Care Center Southwest offers a warm and welcoming environment where residents can enjoy an active lifestyle supported by personalized care services in Oklahoma City's vibrant community setting.

Nearby Places of Interest

Restaurants

  • Whataburger (0.9 miles)
  • Johnny Carino's (1.4 miles)
  • Taco Bell (1.6 miles)
  • Volcano Sushi Bar & Hibachi (1.8 miles)
  • Naylamp Peruvian Restaurant (1.8 miles)
  • Sonic Drive-In (4 miles)
  • The Jones Assembly (4 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (3.1 miles)
  • Walgreens (4.1 miles)
  • Chris's Express Drug (4.1 miles)
  • Walgreens (4.4 miles)
  • CVS Pharmacy (4.5 miles)
  • Crest Foods (4.7 miles)

Hospitals

  • Kimzey Mike-Oklahoma Center-Orthopaedic (1.6 miles)
  • Valir Rehabilitation Hospital (4.6 miles)
  • St Anthony Hospital (4.8 miles)
  • Presbyterian Hospital (5.1 miles)
  • VA hospital (5.3 miles)
  • SSM Health St. Anthony Healthplex (6.6 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)
  • Harvey Bakery & Kitchen (5.1 miles)
  • Starbucks (7.3 miles)

Physicians

  • Oklahoma Pain Management (2.2 miles)
  • Matthews Rex R (2.3 miles)
  • Dr Helen Diana O'Connor (3.1 miles)
  • Zeneida Vasquez DDS Pc (3.3 miles)
  • Speechful Center (3.3 miles)
  • Osso Spine And Pain Ma (3.6 miles)
  • SSM Health Neurosciences (4.8 miles)

Places of Worship

  • First Baptist Moore (3.5 miles)
  • Westmoore Community Church (4.5 miles)
  • St Luke's United Methodist Church (5.3 miles)
  • Life Church TV Midwest City (7.2 miles)

Transportation

  • Will Rogers World Airport (OKC) (4.4 miles)
  • Will Rogers World Airport Car Rental Center (4.7 miles)

Theaters

  • Regal Warren Moore 4DX & IMAX (5.7 miles)

Frequently Asked Questions

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