Emerald Care Center Southwest in Oklahoma City, OK

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Emerald Care Center Southwest in Oklahoma City, OK

Emerald Care Center Southwest is a nursing home community in Oklahoma City, OK.

Information last verified:

5600 South Walker, Oklahoma City, OK 73109

For more information about senior living options: (866) 208-4318

3.7 from 115 reviews
5 stars
72
4 stars
5
3 stars
1
2 stars
3
1 stars
34

Overall Review of Emerald Care Center Southwest

differentiator 8 reviews mention this

Therapy is the most visible help

Physical and occupational therapy comes up as a key part of the experience for many residents and families.

Several residents and families describe therapy—especially physical and occupational therapy—as the part of care that felt most effective or the “bright spot.” A number of reviews mention therapists being friendly, thorough, or respectful, and some note improvement once staff learned what their loved one needed. There are also critical reviews that still single out PT and OT as the better areas compared with other day-to-day care.

caveat 5 reviews mention this

Medication timing concerns recur

Residents and families raise repeated concerns about medication timing and getting the right medication.

Multiple reviews complain about medications not being available when due or not being handled correctly, including getting the wrong medication. Some reviewers also describe a hard time reaching staff for answers about care and medications, adding to their worry about safety. A few other reviews acknowledge nurses and aides as helpful, but the medication complaints still stand out as a recurring theme.

caveat 6 reviews mention this

Food quality is mixed

Dining quality and diet-following are inconsistent, with complaints about taste and meal plans.

Some reviews mention the dining room and say the food is good, and at least one family praises efforts to accommodate a specific diet. At the same time, other reviewers describe meals as disgusting, portions as inadequate, or meals not matching prescribed needs, including diabetic diet concerns. There are also complaints about practical issues like special food being missing and meal plans not being followed.

caveat 9 reviews mention this

Cleanliness draws strong reactions

Cleanliness varies widely between positive impressions and urgent complaints.

Some residents and families say the facility is clean, including comments about cleanliness and a fresh smell when entering. Others use much harsher language, describing urine odors, stained floors, and bedding left soaked for long periods. Several of the negative cleanliness reviews connect these issues to delayed help with toileting, changing, or basic care needs.

caveat 6 reviews mention this

Care coverage is questioned

A recurring concern is delayed responses for basic care needs.

Many complaints center on call lights not being answered quickly and residents left waiting for help, including assistance with bathing and toileting. Reviewers describe long gaps before care arrives, sometimes requiring family members to step in to help. A smaller number of reviews counter this by describing nurses and aides as attentive and responsive, but the delayed-response criticisms appear often enough to matter.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Will Rogers World (5 miles away) Will Rogers World (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Whataburger (0.9 miles)
  • Johnny Carino's (1.4 miles)
  • Taco Bell (1.6 miles)
  • Volcano Sushi Bar & Hibachi (1.8 miles)
  • Naylamp Peruvian Restaurant (1.8 miles)
  • Sonic Drive-In (4 miles)
  • The Jones Assembly (4 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (3.1 miles)
  • Walgreens (4.1 miles)
  • Chris's Express Drug (4.1 miles)
  • Walgreens (4.4 miles)
  • CVS Pharmacy (4.5 miles)
  • Crest Foods (4.7 miles)

Hospitals

  • Kimzey Mike-Oklahoma Center-Orthopaedic (1.6 miles)
  • Valir Rehabilitation Hospital (4.6 miles)
  • St Anthony Hospital (4.8 miles)
  • Presbyterian Hospital (5.1 miles)
  • VA hospital (5.3 miles)
  • SSM Health St. Anthony Healthplex (6.6 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)
  • Harvey Bakery & Kitchen (5.1 miles)
  • Starbucks (7.3 miles)

Physicians

  • Oklahoma Pain Management (2.2 miles)
  • Matthews Rex R (2.3 miles)
  • Dr Helen Diana O'Connor (3.1 miles)
  • Zeneida Vasquez DDS Pc (3.3 miles)
  • Speechful Center (3.3 miles)
  • Osso Spine And Pain Ma (3.6 miles)
  • SSM Health Neurosciences (4.8 miles)

Places of Worship

  • First Baptist Moore (3.5 miles)
  • Westmoore Community Church (4.5 miles)
  • St Luke's United Methodist Church (5.3 miles)
  • Life Church TV Midwest City (7.2 miles)

Transportation

  • Will Rogers World Airport (OKC) (4.4 miles)
  • Will Rogers World Airport Car Rental Center (4.7 miles)

Theaters

  • Regal Warren Moore 4DX & IMAX (5.7 miles)

Frequently Asked Questions

Where is Emerald Care Center Southwest?
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