Accel At Crystal Park

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  • Interior

    A spacious rehabilitation center featuring a welcoming exercise area with various fitness equipment and wooden flooring.

  • Decor

    A beautifully arranged dining room featuring a wooden table set for a meal, complemented by modern decor and artwork.

  • Building

    A modern building featuring a spacious driveway and vibrant landscaping under a clear blue sky.

  • Landscaping

    An aerial view of a school complex surrounded by open land and urban development.

  • Lighting

    A spacious lobby area featuring modern lighting and artwork on the walls.

  • Seating Area

    A cozy lobby space featuring comfortable seating and a festive Christmas tree.

  • Bathroom

    A spacious and accessible bathroom featuring a shower, wheelchair-friendly commode, and safety handrails.

  • Exercise Equipment

    A spacious rehabilitation center equipped with various exercise machines and a barre for physical therapy.

  • Office

    A view of a reception area in an office, featuring a counter and seating.

  • Salon

    A cozy hair salon setup featuring styling chairs and drying stations.

Accel At Crystal Park

315 South West 80Th Street, Oklahoma City, OK 73139

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
44
4 stars
13
3 stars
7
2 stars
0
1 stars
36

Skilled Nursing Facility

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    Overall Review of Accel At Crystal Park

    Pros

    • pro The staff were attentive and nice.
    • pro The physical therapy department was amazing, with kind and gentle staff who encouraged patients to do a little more.
    • pro The meals were hot, tasty, and patients could choose from options.
    • pro The facility was clean and the staff across departments were diligent and respectful.
    • pro Visitors were greeted with smiles and a positive attitude.
    • pro The wellness director was appreciated for her leadership and care.
    • pro Accel was described by reviewers as the best place for a loved one's recovery.
    • pro Patients made meaningful mobility progress, walking down hallways and around the building with support.
    • pro The staff knew patients by name and treated them personally.
    • pro The overall atmosphere was friendly and uplifting.

    Cons

    • pro The facility left the patient in soaked urine with dirty clothes and bedding, requiring daily intervention by family.
    • pro There were constant medication errors and routine meds ran out, forcing family members to bring medications.
    • pro A med aide gave certain medications too closely together, leaving the patient lethargic.
    • pro On discharge day, the patient was found in a urine-soaked bed and developed a severe UTI as a result.
    • pro The staff were described as untrained with high turnover and little consistency, with some nurses saying "that's not my job."
    • pro Families were not kept updated about the patient's status or care decisions; communication was poor.
    • pro Personal items were lost or stolen, with reports of housekeeping theft and inadequate accountability.
    • pro Wound care was negligent, with worsening pressure wounds, infected incisions, and bedding saturated with wound drainage; some staff mishandled IVs and did not wear gloves.

    Review

    The set of experiences shared about this facility is deeply mixed, spanning moments of genuine relief and progress alongside reports of alarming neglect and unsafe practices. On one end, several reviews extol the rehabilitation prowess and the warmth of the staff, while on the other end, a number of accounts describe conditions that many would consider intolerable for a family member recovering from surgery or illness. Taken together, the collection paints a picture of a place that can deliver excellent physical therapy and compassionate care in some cases, yet in others fails to meet basic standards of safety, cleanliness, and timely communication.

    Several reviewers highlight the strengths of the rehabilitation program. In these accounts, physical therapy and occupational therapy are described as effective and patient-centered. One reviewer praises the PT/OT department as "amazing," noting that therapists were kind, gentle, and encouraging patients to push themselves just enough to achieve meaningful progress. The same stories point to tangible improvements in mobility: a loved one who could not get out of bed initially eventually walked down a long hallway, and another resident who started with the use of a walker and progressed to walking with less assistance. The culinary side of care is praised in some reviews as well, with a reviewer mentioning hot, tasty meals and the option to choose meals, which helped the patient stay satisfied during recovery. In a particularly positive spin, several comments commend staff across departments - administration, nurses, janitorial, and kitchen - for their willingness to help, the sense that employees knew the patient by name, and an overall atmosphere of friendliness that made a difficult time more tolerable.

    However, a substantial portion of the shared experiences detail severe lapses in care that cannot be overlooked. Some reviewers report that their loved ones were left in urine-soaked clothes, bedding, and pull-ups for days, with a pattern of having to intervene personally to bathe and change their patient. In one case, a family found their relative in a urine-drenched bed on the morning of discharge, which was followed by the claim that a new urinary tract infection developed as a consequence of the stay. Medication errors are another recurring theme: medications were allegedly delayed, out of stock, or given too closely together, resulting in lethargy or other adverse effects. Families describe calling for help that was never promptly answered, with staff sometimes telling them that certain tasks were not the aide's job, which left family members feeling unsupported and alarmed about the patient's safety.

    The most troubling narratives focus on neglect and unsafe conditions. Several accounts speak to patients not being turned regularly, and in one instance a patient with a pressure wound was reportedly left with wound drainage staining linens and bedding. Wound care practices were criticized, with one account claiming the wound became worse after admission and that proper wound care was not performed. The situation escalated to infection concerns, including reports of a reinfected surgical site and a lower back incision becoming infected with E. coli after the patient was transferred to another facility. This review also accuses staff of not using proper protective equipment during dressing changes and of mishandling IV medications, which could have serious consequences for a patient's health. The same family describes witnessing the room become a "breeding ground for infection" and notes an overall feeling of negligence that led them to seek care elsewhere and to file formal complaints with state health authorities.

    Additional accounts detail organizational and communication failures that compounded patient risk. Tales of poor management, high staff turnover, and inconsistent care quality emerge repeatedly. Families describe the social work department as passive, with little advocacy for amenities or timely updates, and they recount instances where important information about the patient's status was not effectively communicated to family members. One reviewer even claims to have faced theft of personal items from the facility's laundry, adding a layer of financial and emotional distress to an already difficult situation. Vehicles for care coordination appear to be inconsistent as well, with reports of delays in appointments, failure to notify families about changes, and situations where staff were unable to provide clear answers about a patient's plan of care.

    Despite the alarming negatives, the reviews do not suggest that the entire staff or facility lacks competence or care. In several testimonials, families who initially feared the worst found that certain departments, especially PT/OT, delivered lifesaving or life-improving rehabilitation. A few reviewers emphasize that the facility's exterior and interior look inviting, and that when families encountered certain compassionate staff members, those interactions stood in stark contrast to the broader pattern of neglect described elsewhere in the same facility. This juxtaposition underscores the variability within the facility: competent, compassionate care from some teams coexists with dangerous lapses from others, leading to a fractured overall impression.

    In sum, the experiences shared depict a care environment that can be a source of genuine recovery and relief, yet is also capable of severe harm when basic standards are not met. The most critical concerns revolve around sanitation and dignity (ensuring patients are kept clean and dry), timely and accurate medication administration, proactive and transparent communication with families, and rigorous adherence to wound and IV care protocols. Several reviewers urge readers to exercise extreme caution, to investigate thoroughly, and to involve health authorities when necessary. Others recount transformative therapeutic progress and heartfelt gratitude toward individual staff members, illustrating that the facility's impact is not uniformly negative or positive but highly dependent on the specific caregivers and the consistency of care they provide.

    Features

    Housing

    • 59 resident community capacity 59 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Will Rogers World (5 miles away) Will Rogers World (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Accel At Crystal Park is a luxurious assisted living community located in Oklahoma City, OK. This community offers an array of amenities and care services to ensure the comfort and well-being of its residents.

    The amenities at Accel At Crystal Park are designed to cater to the needs and preferences of seniors. Residents can enjoy the convenience of a beauty salon, cable or satellite TV, and access to community-operated transportation for shopping and outings. A computer center is available for those who wish to stay connected, while a fully furnished gaming room provides entertainment options. The outdoor space and garden offer opportunities for relaxation and enjoying nature.

    For dining, residents can enjoy restaurant-style meals in a spacious dining room with a variety of menu options. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met. Additionally, there is a small library where residents can relax with a good book.

    Care services at Accel At Crystal Park are provided 24/7 by trained staff members. A 24-hour call system ensures that assistance is always available, and supervision is provided around the clock for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and meal preparation services help residents maintain their health and well-being.

    The community also focuses on mental wellness through its mental wellness program. Residents can participate in planned daily activities as well as resident-run activities to socialize and engage in meaningful pursuits. Fitness programs promote physical well-being, while concierge services are available for any additional needs or requests.

    Accel At Crystal Park enjoys a convenient location with various nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, Accel At Crystal Park provides a vibrant and supportive environment that encourages independence while ensuring that all residents receive the personalized care they need.

    Videos

    Nearby Places of Interest

    Hospitals

    • Kimzey Mike-Oklahoma Center-Orthopaedic (0.2 miles)
    • SSM Health St. Anthony Healthplex (5.5 miles)
    • Valir Rehabilitation Hospital (6.1 miles)
    • St Anthony Hospital (6.3 miles)
    • Presbyterian Hospital (6.6 miles)
    • VA hospital (6.7 miles)

    Restaurants

    • Johnny Carino's (0.2 miles)
    • Volcano Sushi Bar & Hibachi (1.6 miles)
    • Whataburger (1.6 miles)
    • Taco Bell (2.2 miles)
    • Naylamp Peruvian Restaurant (2.9 miles)
    • McDonald's (3.7 miles)
    • McDonald's (4.3 miles)

    Physicians

    • Oklahoma Pain Management (1 miles)
    • Matthews Rex R (1.6 miles)
    • Zeneida Vasquez DDS Pc (2 miles)
    • Dr Helen Diana O'Connor (2.1 miles)
    • Speechful Center (2.2 miles)
    • Osso Spine And Pain Ma (3.1 miles)
    • Just Kids Pediatrics (3.9 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Starbucks (3.2 miles)
    • Starbucks (5.3 miles)
    • Harvey Bakery & Kitchen (6.6 miles)

    Pharmacies

    • Walgreens (2.1 miles)
    • Walgreens (2.6 miles)
    • Chris's Express Drug (2.7 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (3.2 miles)
    • Crest Foods (3.4 miles)
    • Walgreens (3.5 miles)

    Places of Worship

    • First Baptist Moore (2.2 miles)
    • Westmoore Community Church (3.1 miles)
    • St Luke's United Methodist Church (6.7 miles)
    • Life Church TV Midwest City (8.1 miles)

    Theaters

    • Regal Warren Moore 4DX & IMAX (4.3 miles)

    Transportation

    • Will Rogers World Airport (OKC) (4.5 miles)
    • Will Rogers World Airport Car Rental Center (5.1 miles)

    Frequently Asked Questions

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