Grace Living Ctr in Oklahoma City, OK

Pros

• Brookwood has improved a lot in recent months due to leadership and staff, delivering great care and a positive environment.
• Brookwood is described as a wonderful, family-oriented place where the staff go above and beyond to keep residents safe and comfortable.
• Brookwood feels like family now, with care and kindness that mean the world to families.
• Brookwood is one of the nicest, cleanest nursing centers in the area, with caring, professional staff.
• The therapy program at Brookwood is highly regarded for helping residents make meaningful recovery and discharge home.
• Brookwood is praised for its ability to help patients progress and achieve discharge goals.
• The staff at Brookwood are noted for their compassion and attentiveness, contributing to a welcoming atmosphere.

Cons

• They describe the facility as absolutely horrible, with rude, incompetent, and uneducated staff.
• They say call buttons are muted or ignored at night, leaving residents unable to get help.
• They report residents being left on the toilet or in soiled diapers for hours without assistance.
• They allege medication mismanagement, including delays, wrong dosages, or administration errors.
• They claim personal belongings were stolen or damaged, indicating poor security.
• They describe dirty, stinky rooms and unsanitary conditions, sometimes with pests mentioned.
• They point to severe understaffing and disorganization, causing delays in care and poor communication.
• They note recurring promises that go unfulfilled and even billing or administrative issues.

Review

Grace Living Ctr is best suited for families prioritizing aggressive rehabilitation and a homelike feel, especially for short-term post-acute recovery where a dedicated therapy team can drive meaningful progress. When the facility is staffed with engaged, reliable clinicians and a coherent leadership team, residents have shown dramatic gains in mobility and independence, stories of PT and OT driving patients back toward home are not uncommon. New management appears to have sparked meaningful improvements in care quality and atmosphere, with several accounts praising fuller communication, better staff engagement, and a more cohesive discharge pathway. For families who can secure a stable, consistent therapy and nursing team, this community can be a standout option in the Oklahoma City market.

However, Grace Living Ctr demands caution for families who require consistently reliable daily nursing care and meticulous safety oversight. A large portion of reviews paints a picture of fluctuating staffing levels, uneven responsiveness to call lights, and troubling incidents ranging from medication mismanagement to unsafe conditions. Multiple families report prolonged delays in assistance, undertrained or overwhelmed aides, and communication gaps with leadership. Such variability makes the facility hard to predict day by day, which is a critical consideration for anyone coordinating care for a loved one who depends on timely help and precise medications. In short, this community may not be the safest match for residents with high needs or those vulnerable to falls or illness without vigilant oversight.

The most compelling positives center on rehabilitation excellence and practical supports around discharge. The therapy program emerges as the real differentiator: persistent, structured PT/OT schedules, hands-on therapists who push for functional gains, and clear discharge planning that aims to return residents home or to a lower level of care. Families recount patients walking distances previously unimaginable after post-op or extended illness, with therapists who push pace and goals in harmony with medical oversight. Transportation and case-management supports also surface as notable strengths, helping families coordinate transitions and arrange home health services when appropriate. In environments where these elements are functioning smoothly, Grace Living Ctr can deliver transformational rehab outcomes that translate into real quality-of-life gains.

Yet the main cons can overwhelm the pros if not carefully managed. A recurring fault line is staffing consistency: shifts where needed aides are simply not available, leading to delayed assistance, missed meals, or unaddressed call buttons. Medication timing and accuracy are another major concern in several reviews, including reports of pills administered late or errors that necessitate urgent interventions. Patient safety is a central worry for families who hear about rooms not being properly monitored, falls, or lapses in fall-prevention protocols. Add in periodic concerns about cleanliness, odor control, and items going missing, and a pattern emerges: the facility’s physical environment can be inviting, but the day-to-day experience hinges on whether the staff group is sufficiently stable and well-supervised.

When evaluating balance, the strength of Grace Living Ctr’s therapy-forward model often offsets many concerns, but not uniformly or automatically. For a resident who benefits from a robust rehab program delivered by a cohesive team, the advantages can clearly outweigh the risk of less reliable nursing coverage, provided a family member or advocate remains actively involved. Conversely, for a resident who requires consistent, high-touch nursing care, precise medication management, and quick response to distress calls, the disadvantages frequently carry greater weight: delayed responses, communication gaps, and occasional safety lapses can erode trust and jeopardize health outcomes. The reality is that the community can be superb in good stretches and alarming in rough ones, depending on staffing patterns and leadership consistency at any given time.

Practically, families weighing Grace Living Ctr should structure their decision around a few concrete steps. First, request a tour across different shifts and ask to meet the same care team members who would be assigned to the loved one, if possible; continuity is the core predictor of reliable care. Second, probe the therapy program specifically: who leads it, what goals get prioritized, and how discharge planning is documented and communicated to families. Third, verify medication processes: how pills are dispensed, what redundancies exist to prevent missed doses, and how quickly a nurse responds to call lights, especially during night shifts. Fourth, assess the facility’s approach to safety and cleanliness in the unit most likely to be used, noting whether staff are consistently present, attentive, and respectful to residents and visitors. Finally, pilot a short stay or a trial period if the option exists, while maintaining a clear contingency plan with a back-up facility in mind.

In the end, Grace Living Ctr offers a pragmatic path for families who can leverage its rehabilitation strengths and insist on steady, hands-on oversight. When the therapy team is stable, well-coordinated, and supported by proactive leadership, residents can experience genuine gains and a smoother transition back home. When staffing is uneven or leadership fails to align expectations with daily practice, the promise fades quickly into concerns about safety, medication accuracy, and basic responsiveness. For those who prioritize predictable, consistently attentive care, alternatives with stronger demonstrated staffing stability may be a wiser choice. For others, especially those with a window for aggressive rehab and an advocate on site, the facility can be a breakthrough option, provided due diligence and active guardianship accompany every step of the journey.

Physicians

• Oklahoma Pain Management (0.3 miles)
• Matthews Rex R (0.8 miles)
• Dr Helen Diana O'Connor (1.2 miles)
• Zeneida Vasquez DDS Pc (1.3 miles)
• Speechful Center (1.3 miles)
• Osso Spine And Pain Ma (2.2 miles)
• Just Kids Pediatrics (4.2 miles)

Hospitals

• Kimzey Mike-Oklahoma Center-Orthopaedic (0.8 miles)
• SSM Health St. Anthony Healthplex (4.6 miles)
• Valir Rehabilitation Hospital (6.5 miles)
• St Anthony Hospital (6.7 miles)
• Presbyterian Hospital (7.1 miles)
• VA hospital (7.3 miles)
• Norman Healthplex Labor and Delivery (8.7 miles)

Restaurants

• Johnny Carino's (0.9 miles)
• Volcano Sushi Bar & Hibachi (1.1 miles)
• Whataburger (1.7 miles)
• Taco Bell (1.9 miles)
• Naylamp Peruvian Restaurant (2.9 miles)
• McDonald's (3.2 miles)
• McDonald's (4.5 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (2.3 miles)
• Starbucks (5.9 miles)
• Harvey Bakery & Kitchen (7.1 miles)

Pharmacies

• Walgreens (1.9 miles)
• Chris's Express Drug (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Crest Foods (3.8 miles)
• Walgreens (3.9 miles)

Places of Worship

• Westmoore Community Church (2.6 miles)
• First Baptist Moore (2.6 miles)
• St Luke's United Methodist Church (7.2 miles)

Transportation

• Will Rogers World Airport (OKC) (3.7 miles)
• Will Rogers World Airport Car Rental Center (4.6 miles)

Theaters

• Regal Warren Moore 4DX & IMAX (4.2 miles)