South Pointe Rehabilitation And Care Center

Pros

• The staff at South Pointe Rehabilitation and Care Center is considerate and attentive to residents' needs.
• Residents appreciate the variety of activities offered, such as bingo, art projects, and music sessions.
• The facility is clean and well-maintained, contributing to a pleasant living environment.
• Many residents have experienced significant improvements in their health after receiving care at South Pointe.
• The Resident Council effectively advocates for residents’ needs, leading to positive changes like the addition of vending machines.
• Residents feel a sense of community and enjoy making friends within the facility.
• On-site medical services, such as dialysis, provide convenience for those in need of ongoing treatment.
• Dining options are generally satisfactory, with many residents enjoying the meals provided.
• The staff is described as friendly and supportive towards both residents and visitors alike.

Cons

• The facility is described as dirty and smelling unpleasant, with some staff appearing indifferent to the residents’ needs.
• Many staff members are reportedly overworked, leading to inadequate care for the residents.
• Management is criticized for being unresponsive to complaints and failing to implement solutions.
• One reviewer mentioned that there were no staff members present during their visit when assistance was needed for a resident attempting to get out of bed.
• There are concerns about the lack of contact options for residents since there are no phones in their rooms, leaving them isolated from family and friends.
• The overall quality of the facility has declined over the years due to multiple changes in ownership.

Review

The South Pointe Rehabilitation and Care Center has garnered a diverse range of reviews, reflecting both positive experiences and grave concerns from residents and their families. A few voices stand out in the crowd, illustrating varied perspectives on what this facility offers its residents.

On one hand, there are glowing testimonials from long-term residents like Gayla Treadway and Barbara Hollingsworth, who credit South Pointe with dramatically improving their quality of life. Gayla, who serves as the Resident Council President, emphasizes the empowerment that comes with being part of a community that actively seeks solutions to issues faced by residents. Her personal narrative is one of resilience; she came to South Pointe gravely ill but was met with compassion and medical assistance that not only stabilized her health but also fostered social connections through creative activities like coloring clubs. For her, South Pointe isn’t just a rehabilitation center; it represents a new lease on life filled with gratitude and friendship.

Barbara highlights similar sentiments of positivity towards the facility. She fondly recalls arriving at South Pointe in a precarious state—medical professionals had given her three months to live—yet found support that extended beyond physical care to emotional well-being. The staff’s commitment helped her shed excess weight and regain strength, ultimately transforming it into her cherished home over four years. This sense of community extends to shared living experiences, where meaningful relationships blossom among residents.

Conversely, several critiques cast shadows over these positive reviews. Some family members express reservations about the cleanliness and attentiveness of staff within the facility. A concerning account describes a visit where a father was neglected despite his needs for supervision while seated in his room. Observations noted an unpleasant odor arising from inadequate hygiene protocols, raising alarms about instance lapses in care at crucial moments. Such negative experiences starkly contrast the uplifting stories shared by long-time residents and bring into question the consistency of standards maintained at South Pointe.

Staff performance seems to elicit mixed responses as well—while some visitors commend individual nurses for their competence during recovery periods (as noted by patients post-surgery), others lament widespread dissatisfaction with staffing levels or employee morale. Reports highlight that many caregivers appear overwhelmed or disengaged due to excessive workloads; thus impacting the quality of care provided to residents who depend on constant support.

Residents have access to entertainment activities like bingo nights or musical performances which contribute positively toward their engagement within the community setting but can be at odds with complaints regarding sufficient staffing ratios required to facilitate such events reliably. Reviews mention amenities such as onsite dialysis services deemed convenient and beneficial for those managing chronic health conditions—a significant advantage touted by patient Harrell Cathey—showcasing improvements made since they have become available.

Lastly, while some families find reassurance knowing their loved ones are in reasonable accommodations—with reports emphasizing cleanliness and satisfactory food options—others voice willingness to seek alternatives amidst frustrations experienced within this setting due primarily to perceived inadequacies in caretaking protocols and communication challenges facing management structures when attempting resolution strategies for resident concerns.

Ultimately, whether one views South Pointe Rehabilitation and Care Center as a sanctuary or deeply flawed environment considerably depends on individual experiences navigating its corridors filled with care providers dedicated amid systemic challenges present across many rehabilitation facilities today.

Restaurants

• Taco Bell (0.8 miles)
• Naylamp Peruvian Restaurant (1.2 miles)
• Volcano Sushi Bar & Hibachi (1.4 miles)
• Whataburger (1.5 miles)
• Johnny Carino's (2.7 miles)
• Trapper's Fish Camp (4.3 miles)
• Sonic Drive-In (4.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.2 miles)
• Chris's Express Drug (4.5 miles)
• Walgreens (4.9 miles)
• Homeland (5.8 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3.2 miles)
• Starbucks (4.9 miles)
• Harvey Bakery & Kitchen (5.7 miles)
• Starbucks (6.9 miles)

Physicians

• Matthews Rex R (1.9 miles)
• Osso Spine And Pain Ma (2.2 miles)
• Oklahoma Pain Management (2.7 miles)
• Dr Helen Diana O'Connor (2.8 miles)
• Speechful Center (3.1 miles)
• Zeneida Vasquez DDS Pc (3.4 miles)
• SSM Health Neurosciences (5.2 miles)

Transportation

• Will Rogers World Airport (OKC) (2.1 miles)
• Will Rogers World Airport Car Rental Center (2.3 miles)

Hospitals

• Kimzey Mike-Oklahoma Center-Orthopaedic (2.8 miles)
• Valir Rehabilitation Hospital (5.1 miles)
• St Anthony Hospital (5.3 miles)
• SSM Health St. Anthony Healthplex (5.4 miles)
• Presbyterian Hospital (6.1 miles)
• VA hospital (6.4 miles)

Places of Worship

• Westmoore Community Church (4.8 miles)
• First Baptist Moore (5 miles)
• St Luke's United Methodist Church (5.9 miles)

Theaters

• Regal Warren Moore 4DX & IMAX (6.7 miles)