Avenue At Wooster

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  • Interior

    A modern lobby featuring red upholstered chairs and a central coffee table.

  • Decor

    A cozy bedroom featuring a floral-patterned bedspread, plush pillows, and decorative photos on the wall.

  • Living Room

    A stylish living room featuring modern furniture, a grand piano, and ample natural light.

  • Building

    A modern residential building featuring a welcoming entrance and well-maintained landscaping under a clear blue sky.

  • Dining

    A cozy dining area featuring a sleek table, comfortable chairs, and vibrant artwork.

  • Landscaping

    A vibrant playground area featuring unique equipment and a bench, surrounded by well-kept landscaping.

  • Outdoor

    A welcoming sign at the entrance of a facility, surrounded by lush greenery.

  • Seating

    A modern restaurant interior featuring booth seating and wall-mounted TVs.

  • Piano

    A stylish lounge area featuring a grand piano and decorative wall displays of awards.

  • Exercise Equipment

    A spacious rehabilitation area with exercise equipment, including a parallel bar for physical therapy.

Avenue At Wooster

1700 East Smithville Western Road, Wooster, OH 44691

For more information about senior living options: (844) 490-3973

4.9 from 100 reviews
5 stars
96
4 stars
1
3 stars
1
2 stars
0
1 stars
2

Skilled Nursing Facility

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    Overall Review of Avenue At Wooster

    Pros

    • pro The staff greet residents and visitors with warmth and kindness.
    • pro The nurses and caregivers are attentive and responsive, listening to concerns and providing personalized care.
    • pro The staff go above and beyond to make residents feel comfortable, cared for, and respected.
    • pro The facility is beautiful, clean, well-maintained, and designed to feel like home.
    • pro The range of services keeps residents engaged, from rehab to social activities.
    • pro The facility feels like home rather than a typical nursing facility.
    • pro Reviewers would feel comfortable having their family members cared for at Avenue at Wooster.
    • pro The atmosphere is pleasant, with friendly, genuine staff.
    • pro The grounds are clean and well maintained.
    • pro The facility is run by caring, professional individuals.
    • pro The dining service is outstanding.
    • pro Specific staff members receive high praise, such as Nurse Sherrie and Rebecca in Physical Therapy.
    • pro Discharge planning is timely and thorough, according to healthcare providers.
    • pro The facility is highly recommended by families and healthcare partners.
    • pro Receptionists are helpful and pleasant.
    • pro Families report exceptional care and personal attention.

    Cons

    • pro The husband fell due to staff negligence for not locking the bed wheels.
    • pro Staff did not call to report the incident.
    • pro It was not documented that the fall occurred.
    • pro No head-to-toe assessment was performed after admission.
    • pro Vital signs were monitored only once daily during the first week.
    • pro The reviewer characterizes this as the facility's effort at "skilled nursing."

    Review

    A family recently described a troubling experience after discharge, recounting a fall that they believe resulted from staff not ensuring bed wheels were locked. The account paints a jarring picture: no phone call to inform the family about the incident, and the claim that the fall wasn't documented. They also raise concerns about the admission process, noting that there was no head-to-toe assessment and that vital signs were only checked once daily during the first week. In their view, these details raise questions about the facility's commitment to patient safety and thorough clinical oversight. This sharply contrasts with the broader chorus of voices that often highlight the place as a model of warmth, professionalism, and comprehensive care, and it serves as a reminder that even highly regarded facilities must remain vigilant about safety, communication, and documentation.

    Beyond that singular account, there is a steady stream of voices that describe The Avenue at Wooster as a facility characterized by genuine warmth, kindness, and a welcoming atmosphere. As one commentator - an Area Administrator for a local Home Care Agency in Wooster - puts it, this has long been a recommended community partner, cited for its full spectrum of care and its consistent ability to make residents feel safe and cared for from the moment they step inside. The opening impression repeatedly cited across reviews is not just medical competence but a mood: a consistently friendly, approachable environment where staff take time to listen and respond to concerns with intent and compassion.

    The physical environment itself is repeatedly praised. Many reviewers describe the facility as beautiful, immaculately maintained, and designed to feel like a home rather than a sterile or institutional setting. The look and feel are not mere aesthetics; they are tied to a sense of comfort and normalcy for residents and their families. The combination of attractive surroundings with a clean, well-kept campus helps create an atmosphere in which residents can feel at ease and families can feel confident that their loved ones are in a place that values dignity and daily living as much as medical care.

    A central theme across many comments is the breadth and quality of care offered. Reviewers highlight an expansive service mix, including short-term rehabilitation, long-term care, physical therapy, and robust social activities. This full spectrum approach is portrayed as more than a checklist of services; it is framed as a holistic philosophy aimed at keeping residents engaged, active, and socially connected. Notably, reviewers emphasize that the care is ongoing and well-coordinated, with an emphasis on tailoring services to individual needs rather than delivering cookie-cutter solutions.

    Staff members and the day-to-day experience emerge as standout strengths in these narratives. The staff are consistently described as attentive, responsive, and genuinely caring. Phrases such as "attentive and responsive," "taking the time to listen to your concerns," and "personalized care" recur across testimonials. The environment is described as not merely professional but relational - where caregivers, nurses, and therapists build trust with residents and their families through consistent communication, patience, and a willingness to go the extra mile. Many reviewers portray the staff as a community of professionals who take pride in their work and in the positive impact they have on residents' lives.

    Within the staff cohort, specific roles and individuals receive frequent commendation. A number of remarks reference the front desk and reception staff with warmth, highlighting Christina as a particularly helpful and supportive presence. Comments about Christina's helpfulness and sweetness underline how receptionist roles can influence a family's overall sense of welcome and reassurance. In addition, clinical staff receive particular praise: a nurse named Sherrie is singled out for exemplary care on the unit, and Rebecca is acknowledged for excellent work in physical therapy. The care teams are described as cohesive, with providers and therapists collaborating to ensure residents receive thorough, effective treatment.

    Several testimonials come from people who interact with the facility in a professional capacity, including healthcare providers who observe discharge planning and coordination. One provider notes that discharge planning is timely and thorough, labeling it "top notch." This perspective echoes the broader sentiment that, when executed well, the Avenue at Wooster's processes can make a meaningful difference in the continuity of care for patients moving from facility-based care to home or other settings. The professional voice adds credibility to the positive experiences described by residents and their families, reinforcing the perception of the Avenue as a place where clinical competence and careful transition planning are prioritized.

    Taken together, the collection of voices paints a portrait of a community-oriented facility that emphasizes warmth, cleanliness, comprehensive services, and professional, compassionate care. The reviews repeatedly celebrate not only medical and rehabilitative offerings but also human elements - receptionists who make people feel seen, nurses and therapists who listen and respond with empathy, and managers who are willing to go above and beyond to support residents and their families. The Avenue at Wooster is portrayed as a place where residents can feel at home while receiving high-quality care, supported by staff who are described as caring, professional, and genuinely invested in residents' well-being.

    At the same time, the contrast between the initial, critical account and the broader set of testimonials serves as a reminder that even highly regarded facilities must maintain rigorous safety protocols, thorough documentation, and proactive, transparent communication. While the majority of reviews celebrate a culture of warmth, respect, and comprehensive care, the concerns raised about safety, timely documentation, and communication underscore the ongoing need for vigilance and continuous improvement. In essence, the Avenue at Wooster emerges as a facility with a strong foundation of positive experiences and a deep reservoir of goodwill, tempered by the ever-present imperative to safeguard residents through meticulous care, meticulous record-keeping, and open lines of communication with families.

    Features

    Housing

    • 82 resident community capacity 82 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Avenue At Wooster is an assisted living community located in the charming town of Wooster, OH. Our community offers a wide range of amenities to ensure our residents' comfort and convenience.

    For those who enjoy staying well-groomed, we have a beauty salon on-site where residents can pamper themselves and stay looking their best. Our residents can also relax and unwind by watching their favorite shows on cable or satellite TV in the comfort of their own apartments.

    We provide community-operated transportation for our residents, making it easy for them to run errands or go shopping. Our computer center offers internet access, allowing residents to stay connected with loved ones far and near.

    Mealtimes are a delightful experience at Avenue At Wooster. Our dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. For those with special dietary restrictions, our staff is happy to accommodate their needs.

    Our community offers numerous options for recreation and relaxation. Residents can work out in our fitness room or participate in organized fitness programs to stay active and healthy. We also have a gaming room where residents can engage in friendly competition.

    Nature enthusiasts will appreciate our beautiful garden and outdoor space, perfect for unwinding and enjoying the fresh air. Our small library provides a cozy spot for reading and quiet reflection.

    At Avenue At Wooster, we prioritize the well-being of our residents. Our 24-hour call system ensures that assistance is always just a call away. We offer support with activities of daily living such as bathing, dressing, and transfers.

    Our caring staff also assists with medication management and meal preparation according to specific dietary needs. We provide a mental wellness program to promote emotional well-being among our residents.

    Convenience is key at Avenue At Wooster, with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals all nearby.

    Whether it's participating in resident-run activities or joining planned day trips, there is always something exciting happening at our community. Our concierge services are available to ensure that our residents' needs and preferences are met.

    Come experience the vibrant and comfortable lifestyle at Avenue At Wooster, where we strive to provide the best care and support for our residents.

    Nearby Places of Interest

    Restaurants

    • El Tapatio (0.8 miles)
    • Osaka (1.1 miles)
    • Five Guys Burgers & Fries (1.2 miles)
    • Taco Bell (1.2 miles)
    • Chipotle Mexican Grill (1.2 miles)
    • El Campesino (1.3 miles)
    • Arby's (1.5 miles)

    Physicians

    • Podiatric Health Physicians (1.1 miles)
    • DOCS - Dermatologists Of Central States (TODES) - Wooster (1.1 miles)
    • Ohio State University Medical Center (1.1 miles)
    • Comprehensive Internal Medicine (1.1 miles)
    • Arthritis Clinic (1.1 miles)
    • Orthopedics Sports Medicine Wooster (1.1 miles)
    • Oral-Facial Surgery Center (1.2 miles)

    Cafes

    • Starbucks (1.3 miles)

    Pharmacies

    • Ritzman Pharmacy (1.4 miles)
    • Marc's (2.2 miles)
    • Rite Aid (2.4 miles)
    • Genoa Healthcare (2.7 miles)
    • Discount Drug Mart (3.7 miles)
    • Ritzman Pharmacy (4.2 miles)
    • CVS Pharmacy (8.5 miles)

    Parks

    • Wooster Recreation Path (1.5 miles)
    • Wooster Soccer Fields (1.8 miles)
    • Oak Hill Park (2.2 miles)
    • Smithville Park (3.4 miles)
    • Christmas Run Park (3.7 miles)
    • Secrest Arboretum (5.5 miles)
    • Wooster Memorial Park (6.2 miles)

    Places of Worship

    • Baptist Temple (1.8 miles)
    • Assembly of God Evangel (2.1 miles)
    • Southern Baptist Convention (2.7 miles)
    • West Hill Baptist Church (2.9 miles)
    • New Way Community Life Center (2.9 miles)
    • Heartland Christian Center (2.9 miles)
    • DayBreak Community Church (3.9 miles)

    Hospitals

    • Wooster Community Hospital (2.4 miles)
    • Aultman Orrville Hospital (8.7 miles)

    Transportation

    • Bus Stop (3.3 miles)
    • Hertz Local Edition (4.3 miles)

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