Avenue At Wooster
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Information last verified:
1700 East Smithville Western Road, Wooster, OH 44691
For more information about senior living options: (844) 490-3973
The staff have gone above and beyond to ensure residents feel comfortable, cared for, and respected. The nurses and caregivers are attentive and responsive, providing personalized care. The facility is beautiful, clean, well-maintained, and designed to feel like home. The range of services—from short-term rehab to social activities—keeps residents engaged and active. The building is immaculate, and the atmosphere is friendly and genuine. Management is noted for going the extra mile to care for residents. The dining service is exceptional and the overall experience stands out from typical nursing homes. The staff are professional and consistently provide excellent care. The facility feels calm, welcoming, and inviting to families and residents. Families would feel comfortable entrusting their loved ones to this facility.
The Avenues at Wooster is criticized for poor business management. Chad, the Admissions Director, is described as unresponsive and unprofessional. The staff failed to return calls and did not provide information about openings or long-term care insurance. A resident’s fall occurred due to staff negligence, with the beds’ wheels not being locked. There was no documentation of the fall, no head-to-toe assessment, and vitals were only checked once daily, indicating inadequate nursing care. Chad’s alleged poor business practices and management skills led the family to seek alternative options.Avenue at Wooster is best suited for families seeking a warm, home-like atmosphere with comprehensive rehab capabilities and a strong sense of community. The reviews consistently spotlight a facility that feels like family: clean, well-maintained spaces, friendly and genuine staffing, and residents who are treated with care and respect. Those who prioritize robust physical therapy, short-term rehabilitation after surgery, and a broad spectrum of services, from long-term care to engaging social activities, will find this community aligns with their needs. The building impresses on appearance and upkeep, and families repeatedly highlight the administration and front-line staff as part of what makes the place special. For seniors who want personal attention, a clean, attractive environment, and programming that keeps them engaged, Avenue at Wooster stands out as a practical, well-rounded option.
Yet, decisions cannot ignore notable management and communication concerns that appear in several accounts. A recurring thread centers on admission and administrative responsiveness, with families reporting persistent trouble reaching the admissions director and uncertainty about openings, insurance acceptance, and timely return calls. In several instances, families describe being shuffled between staff or left with unanswered questions during urgent transitions, which matters greatly when health status shifts or new placement is on the table. The fear of a missed opportunity or delayed decision can erode trust at a moment when clarity is essential. These patterns are not minor quibbles; they directly affect continuity of care and family confidence in the process.
The facility’s strongest assets offset many of these concerns when these systems are functioning well. The patient-facing care teams, nurses, therapists, and aides, are repeatedly praised for attentiveness, responsiveness, and the sense that residents are treated like family. A former area administrator notes warmth from the moment of entry, with staff who listen, tailor care, and keep residents comfortable and respected. The rehab program is underscored as a standout, with tangible outcomes: skilled physical therapy, a continuum of care that supports both recovery and ongoing needs, and a setting designed to promote activity and engagement rather than mere custodial care. Cleanliness, beauty of the facility, and a dining experience described as excellent further distinguish Avenue at Wooster as a place where quality daily life and clinical excellence meet.
However, the most consequential red flags revolve around risk management and accountability gaps. The most serious anecdotes describe falls and lapses in immediate response and documentation, circumstances that raise legitimate concerns about patient safety protocols and supervision levels. A verified report of a bed-wheel incident without prompt notification or a comprehensive after-action assessment highlights the need for rigorous safety checks, systematic incident reporting, and proactive follow-up. When families weigh these risks, they must demand a demonstration of reliable safety procedures, transparent incident logs, and consistent, documented oversight by leadership. In short, clinical capabilities may be excellent, but safety and accountability cannot be dependent on good days or on-the-ground luck.
For families navigating a choice, concrete next steps can turn these mixed signals into a sound decision. If Avenue at Wooster is on the short list, insist on speaking directly with nursing leadership and the admissions team, and request written policies around admissions timing, insurance acceptance, and waitlists. Ask for a tour that includes a bedside safety review, a review of the daily schedule, and an in-depth look at the social programs and therapy offerings. Seek recent references from families with similar care needs, and request access to a sample care plan and an incident-tracking log. Clarify how the facility handles fall prevention, bed safety, and escalation protocols, and insist on an explanation of any past lapses and how processes have changed since. A trial stay or clearly staged transition plan can also illuminate whether the environment truly matches expectations before committing long-term.
Ultimately, Avenue at Wooster delivers a compelling proposition for families prioritizing a bright, caring setting with strong rehabilitative growth and a broad array of services. The best applicants are those who can leverage the facility’s strengths, personalized care, a welcoming atmosphere, robust therapy, and a dining and activity scene that feels like a community, while staying vigilant about admissions communication and safety governance. Alternatives may be worth exploring for those who cannot tolerate uncertain responsiveness or who require ironclad, hands-on risk management from day one. In Wooster, Avenue at Wooster remains a top-tier option for well-structured care with a proven track record, provided the family verifies that administrative and safety practices are aligned with expected standards and personal peace of mind.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avenue At Wooster is an assisted living community located in the charming town of Wooster, OH. Our community offers a wide range of amenities to ensure our residents' comfort and convenience.
For those who enjoy staying well-groomed, we have a beauty salon on-site where residents can pamper themselves and stay looking their best. Our residents can also relax and unwind by watching their favorite shows on cable or satellite TV in the comfort of their own apartments.
We provide community-operated transportation for our residents, making it easy for them to run errands or go shopping. Our computer center offers internet access, allowing residents to stay connected with loved ones far and near.
Mealtimes are a delightful experience at Avenue At Wooster. Our dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. For those with special dietary restrictions, our staff is happy to accommodate their needs.
Our community offers numerous options for recreation and relaxation. Residents can work out in our fitness room or participate in organized fitness programs to stay active and healthy. We also have a gaming room where residents can engage in friendly competition.
Nature enthusiasts will appreciate our beautiful garden and outdoor space, perfect for unwinding and enjoying the fresh air. Our small library provides a cozy spot for reading and quiet reflection.
At Avenue At Wooster, we prioritize the well-being of our residents. Our 24-hour call system ensures that assistance is always just a call away. We offer support with activities of daily living such as bathing, dressing, and transfers.
Our caring staff also assists with medication management and meal preparation according to specific dietary needs. We provide a mental wellness program to promote emotional well-being among our residents.
Convenience is key at Avenue At Wooster, with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals all nearby.
Whether it's participating in resident-run activities or joining planned day trips, there is always something exciting happening at our community. Our concierge services are available to ensure that our residents' needs and preferences are met.
Come experience the vibrant and comfortable lifestyle at Avenue At Wooster, where we strive to provide the best care and support for our residents.
Avenue At Wooster is located at 1700 East Smithville Western Road, Wooster, OH 44691 in Wayne County, Ohio
Avenue At Wooster on seniors.fyi includes 10 photos including images showing interior, building, landscaping, decor, living room, piano, bedroom, dining, and more.
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Interior
Decor
Living Room
Building
Dining
Landscaping
Outdoor
Seating
Piano
Exercise Equipment
