Wooster Community Hospital in Wooster, OH

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  • Interior

    A view of the hospital reception area with a hallway leading to patient rooms.

  • Building

    A community hospital building under a clear blue sky.

  • Architecture

    A modern office building surrounded by lush greenery under a partly cloudy sky.

  • Windows

    A cozy waiting area featuring comfortable chairs and a table, illuminated by natural light from large windows.

  • Landscaping

    An aerial view of a modern institutional building surrounded by a large parking lot and green landscape.

  • Outdoor

    A sunny view of a healthcare facility.

  • Exterior

    A view of the hospital building at a university campus under a partly cloudy sky.

  • Exercise Equipment

    A compact treadmill set up in a home environment, ready for workout sessions.

  • Waiting Area

    A view of a hospital waiting area with a blue trash can and a bulletin board.

  • Workspace

    A modern home office setup featuring multiple monitors on a sleek desk.

  • Computers

    A person working at a desk with multiple screens and wearing headphones.

Wooster Community Hospital in Wooster, OH

Information last verified:

1761 Beall Avenue, Wooster, OH 44691

For more information about senior living options: (844) 490-3973

3.3 from 110 reviews
5 stars
59
4 stars
2
3 stars
3
2 stars
3
1 stars
43

Overall Review of Wooster Community Hospital

Pros

  • pro The facility is amazing.
  • pro Ayla Uhl is an amazing trainer who truly cares about her clients’ health.
  • pro Danielle Byler is wonderful and highly recommended.
  • pro The Women’s Pavilion staff went above and beyond to reassure, explain, and make the stay beautiful.
  • pro Wooster Community Hospital staff are attentive, friendly, and provide exceptional care.
  • pro Sam and Amy at the Diagnostic Services desk are great and very helpful.
  • pro The hospital environment is clean, comfortable, and the staff are professional and welcoming.
  • pro The anesthesia team is outstanding and among the best.
  • pro Labor and Delivery at Wooster Community Hospital provides exceptional, compassionate care.
  • pro Kylie, an ICU RN, went above and beyond, providing thoughtful updates and care.

Cons

  • pro They describe the ER as a joke and claim staff don’t care about breathing difficulties unless it’s a heart attack.
  • pro They accuse labor and delivery staff of negligence and dishonesty toward mothers and newborns.
  • pro They say the bedside manner can be harsh and shaming, especially toward patients who smoke.
  • pro They report long waits, with patients told they are not a priority and left waiting for hours.
  • pro They describe some doctors and nurses as rude, unprofessional, and lacking empathy.
  • pro They recount cases where protective services were involved over nursing positions, causing the baby to be separated from the parent.
  • pro They criticize pain management, noting narcotics led to withdrawal and insufficient relief.
  • pro They complain about administrative issues like billing delays and poor communication.

Review

Wooster Community Hospital is best suited for families seeking solid, locally accessible acute-care in Wooster with strong surgical capabilities and a broad range of services. The reviews consistently crown the hospital for competent, skilled surgery teams and clean, well-maintained facilities. Elective procedures such as hip and knee replacements and hernia repairs are highlighted as well-executed, with postoperative care that patients perceive as supportive and thorough. The campus also supports high-need care through an infusion center and a cancer program, and labor and delivery care has earned praise for its attentive staff and compassionate approach. For seniors who value having a trusted local option to handle urgent medical needs without traveling far, Wooster Community Hospital delivers in material ways.

Those weighing alternatives should recognize this hospital’s variability in day-to-day experiences. A sizeable portion of reviews flag inconsistencies in the emergency department, with reports of long waits, sometimes brusque bedside manner, and uneven follow-through on test results or discharge planning. Billing and administrative friction show up in multiple stories as a tangible irritant, alongside occasions where patients felt their concerns were dismissed or not fully addressed. For families prioritizing consistently smooth ER experiences, uniformly approachable staff, or guaranteed seamless coordination between departments, it makes sense to compare larger systems or nearby facilities known for their standardized patient interactions and predictable billing processes. In short, this is a strong local hospital, but not uniformly exceptional across every encounter.

The main pros, expert surgical care, attentive perioperative staff, and a generally clean, modern setting, do a meaningful amount of heavy lifting in offsetting the principal cons. When the occasion calls for surgical intervention or urgent medical attention, Wooster Community Hospital has earned credibility through documented success stories in orthopedic procedures, vascular work, and emergency interventions where patient outcomes align with expectations. Positive notes extend to radiology and diagnostic services, with several reviewers praising efficient check-in, clear communication from nurses, and clinical teams that explain what’s happening. The hospital’s ability to mobilize a compassionate, capable team in critical moments is a recurring theme, and that capacity matters greatly for seniors who depend on timely, competent care during acute episodes.

Still, the negative threads cannot be dismissed, and they temper the overall takeaway for families planning long-term senior living arrangements. Across multiple posts, ER experiences are described as uneven, with some patients reporting hours-long waits, limited attention to non-emergent complaints, and inconsistent bedside manners. Discharge delays and administrative gaps, especially around test results and follow-up plans, appear frequently enough to be a real consideration. There are also nonclinical tensions, such as billing disputes and customer-service frustrations, that erode peace of mind for families trying to coordinate ongoing care around a hospital system. For residents who require predictable, barrier-free access to care and a consistently positive hospital experience, these patterns may be decisive.

The practical implications for an assisted-living decision hinge on how this hospital fits into the broader care plan. Weigh the strong surgical and acute-care capacities against the risk of episodic friction in the ER and administration. A local hospital that can perform high-stakes procedures, respond rapidly in emergencies, and support ongoing needs through infusion and specialty clinics offers a tangible safety net for seniors with complex medical profiles. Yet the reality remains that not all encounters will meet the same standard, and that inconsistency can translate into anxiety for families managing transplant, post-op, or chronic-care pathways. In this calculus, Wooster Community Hospital functions as a dependable, capable option for urgent and surgical needs, with caveats that require proactive management and clear communication channels.

For families evaluating assisted-living options, the takeaway is practical and actionable. Begin with a candid assessment of medical risk tolerance: how likely is it that an elder will require urgent intervention or postoperative care? If proximity to a well-regarded surgical team and rapid access to hospital services is a paramount goal, Wooster Community Hospital warrants serious consideration, accompanied by a concrete plan for urgent-care coordination and discharge support. Secure a dedicated point of contact, such as a case manager or social worker, who can navigate in-network coverage, inpatient-versus-outpatient pathways, and rehab services that may be needed after a procedure. Verify the hospital’s current geriatric services, rehab capacity, and the availability of palliative or transitional-care options, and tie those to the resident’s ongoing care team. Finally, map out a fallback plan: know nearby alternatives, the transportation logistics, and whom to call if ER times spike or if billing questions arise.

In the end, Wooster Community Hospital represents a solid, locally available medical hub with clear strengths in surgical outcomes, periprocedural care, and patient-centered moments that repeatedly surface in reviews. It is a credible choice for families prioritizing immediate medical reliability and convenient access to comprehensive acute-care services without leaving the community. However, it is not without pitfalls: ER variability, occasional communication gaps, and billing challenges that recur in the feedback. For a senior living decision, view this facility as a strong medical anchor, a reliable partner for acute episodes, complex surgeries, and specialty care, while hedging expectations about uniform experiences across every department. When paired with thoughtful care planning, clear lines of communication, and informed comparisons to nearby systems, Wooster Community Hospital can be a decisive, practical component of a larger strategy for safe, sustainable senior living.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Wooster Community Hospital in Wooster, OH offers a comfortable and fully furnished assisted living community for seniors. Residents can enjoy their own private space with amenities such as cable or satellite TV, telephone, and Wi-Fi/high-speed internet.

Meals are provided in a restaurant-style dining room where special dietary restrictions, including diabetes diets, are accommodated. The kitchenette allows residents to prepare snacks or small meals if desired. Housekeeping services ensure that the living spaces are always clean and well-maintained.

The community also offers various care services to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed. A mental wellness program is in place to support the emotional well-being of residents.

Residents have access to outdoor spaces such as gardens and can engage in resident-run activities as well as scheduled daily activities organized by staff. For those who prefer quiet leisure time, there is a small library available.

In terms of nearby amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship all within close proximity to the community. Additionally, there is a hospital nearby for any medical needs that may arise.

Overall, the assisted living community at Wooster Community Hospital provides a comfortable and supportive environment for seniors where they can receive personalized care while enjoying a range of amenities and access to nearby amenities for added convenience.

Nearby Places of Interest

Physicians

  • Pain Management Institute (0.1 miles)
  • Dr Sharon Marcanthony, MD FACOG, Bloomington Women's Care (0.1 miles)
  • Prah, Joseph Wooster Cancer Care (0.1 miles)
  • Wooster Obgyn (0.1 miles)
  • Robert D Cebul MD (0.1 miles)
  • Wooster Heart Group (0.2 miles)
  • Wooster Women's Health Center (0.2 miles)

Restaurants

  • Pizza Hut (0.1 miles)
  • Taco Bell (0.2 miles)
  • Farmer Boy Restaurant (0.7 miles)
  • Arby's (1.1 miles)
  • McDonald's (1.1 miles)
  • Wendy's (1.3 miles)
  • Muddy's (1.6 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Marc's (1 miles)
  • Discount Drug Mart (1.1 miles)
  • Genoa Healthcare (1.3 miles)
  • Ritzman Pharmacy (1.6 miles)
  • Ritzman Pharmacy (1.7 miles)
  • CVS Pharmacy (8.9 miles)

Transportation

  • Bus Stop (0.7 miles)
  • Hertz Local Edition (2 miles)
  • U-Haul Neighborhood Dealer (10.9 miles)

Places of Worship

  • Baptist Temple (0.8 miles)
  • Assembly of God Evangel (0.9 miles)
  • Heartland Christian Center (1.1 miles)
  • New Way Community Life Center (1.1 miles)
  • DayBreak Community Church (1.3 miles)
  • Southern Baptist Convention (1.5 miles)
  • Trinity Ucc (1.5 miles)

Parks

  • Wooster Soccer Fields (1 miles)
  • Wooster Recreation Path (1.3 miles)
  • Christmas Run Park (1.3 miles)
  • Oak Hill Park (1.7 miles)
  • Secrest Arboretum (2.9 miles)
  • Smithville Park (4.6 miles)
  • Wooster Memorial Park (5.1 miles)

Hospitals

  • Wooster Community Hospital (1.5 miles)
  • Aultman Orrville Hospital (8.8 miles)

Cafes

  • Starbucks (1.9 miles)

Frequently Asked Questions

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