Wooster Community Hospital

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  • Interior

    A view of the hospital reception area with a hallway leading to patient rooms.

  • Building

    A community hospital building under a clear blue sky.

  • Architecture

    A modern office building surrounded by lush greenery under a partly cloudy sky.

  • Windows

    A cozy waiting area featuring comfortable chairs and a table, illuminated by natural light from large windows.

  • Landscaping

    An aerial view of a modern institutional building surrounded by a large parking lot and green landscape.

  • Outdoor

    A sunny view of a healthcare facility.

  • Exterior

    A view of the hospital building at a university campus under a partly cloudy sky.

  • Exercise Equipment

    A compact treadmill set up in a home environment, ready for workout sessions.

  • Waiting Area

    A view of a hospital waiting area with a blue trash can and a bulletin board.

  • Workspace

    A modern home office setup featuring multiple monitors on a sleek desk.

  • Computers

    A person working at a desk with multiple screens and wearing headphones.

Wooster Community Hospital

1761 Beall Avenue, Wooster, OH 44691

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
53
4 stars
2
3 stars
2
2 stars
3
1 stars
40

Skilled Nursing Facility

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    Overall Review of Wooster Community Hospital

    Pros

    • pro The hospital is very nice.
    • pro All the staff were amazing.
    • pro Beth and Lisa in the cash office went above and beyond to help with billing questions.
    • pro The bed was comfortable, the room and bathroom were spotless, and the menu offered a wide and very good selection.
    • pro The staff were attentive and caring, checking vitals regularly and guiding patients through tests.
    • pro Mom and aunt received exceptional care in the WCH ED.
    • pro The hernia operation was performed with perfection, and the staff were professional and excellent.
    • pro The ER staff, including Dr Schwiger, are among the best; no other ER can compare in quality of service and professionalism.

    Cons

    • pro They felt the hospital canceled appointments and provided no transportation options, leaving them in bad shape.
    • pro The Wooster ER is usually rude, with a small, cramped waiting room, and patients wait for hours.
    • pro They were told that because the condition was not life-threatening there was nothing they could do, instead of diagnosing and fixing the problem.
    • pro The encounter with Dr. Gallo involved shaming the patient for smoking and failing to offer cessation help.
    • pro They found that notes claimed they smelled like smoke, even though they had not smoked recently, which was hurtful.
    • pro Labor and delivery staff were described as negligent with mothers and newborns and dishonest.
    • pro The hospital food was described as awful.

    Review

    Wooster Community Hospital comes through in many stories as a place where the human side of care can shine just as brightly as the technical side. Across several visits and experiences, readers describe a campus that feels welcoming, with days-to-day operations that run smoothly. The parking lot fix is even noted as a concrete improvement that makes a real difference for patients and families. Many people praise the overall environment as pleasant and comfortable, and they point to the attention and kindness of staff as a defining strength. The hospital is repeatedly described as clean and well kept, with rooms that are comfortable and bathrooms that feel tidy. When meals are discussed, the menu is often described as having a wide and satisfying selection, contributing to a sense of being well cared for during a difficult time.

    A standout thread in the narratives is the way some employees go above and beyond in patient assistance, especially in less glamorous moments like billing questions. Beth and Lisa in the cash office are singled out for "going above and beyond," helping with billing concerns in ways that make a real difference for patients navigating a stressful process. Such moments of practical support - when staff listen, explain, and advocate on behalf of patients - are remembered as a key reason people feel grateful even when they're dealing with medical anxiety.

    There are deeply moving accounts of urgent, life-facing care. One patient arrived at the hospital around 7:30 pm with stroke-like symptoms that matched a previous episode. The team sprang into action: IV access was established quickly, a CT scan was performed, and admission followed with a room assignment. Nurses checked vitals every three hours, and a sequence of tests - including an MRI and an echocardiogram - was conducted with steady, attentive care. The patient attests that the staff, from emergency to inpatient, were as attentive as could be, and they felt that there was no better place to be in a moment of crisis. The bed, the cleanliness of the room, and even the quality of the food contribute to a sense that, despite fear and uncertainty, the hospital can be a place of safety and support.

    Yet not every experience is uniformly positive, and some reviews carry strong criticism. A sister-in-law's visit for chest pain and dizziness ended with the impression that, because the issue wasn't deemed life-threatening, there wasn't much the ER could do beyond reassurance. That sentiment - feeling dismissed rather than diagnosed - reflects a frustration that some patients feel the ER should act as a problem-solver, not a gatekeeper. Another detailed account paints a harsher picture: long waits in the Wooster ER, a child with a severe head injury receiving staples only after moving to another facility, and years of subsequent medical events that the writer links back to perceived delays and missteps at Wooster. A patient's family recounts a father's protracted hospital journey with brain tumors and a daughter's misdiagnosis elsewhere before finally finding clarity, which leads to a strong conclusion: they are done with the Wooster ER. Together, these voices underscore how critical timely, decisive care and clear communication are to trust in a hospital setting.

    Other experiences emphasize the importance of bedside manner and trust. One family notes exceptional care after a car accident - praising the ER and the broader staff as supportive and capable during a frightening time. But there is also a powerful, longer reflection directed at a specific provider - Dr. Gallo - who is described as initially kind but then dismissive when a patient's background and concerns about chest pain and infection are not acknowledged. The writer describes feeling shamed for smoking, the emotional weight of losing a son who died of cardiac arrest, and the distress of seeing notes that imply judgments about behavior. The patient stresses the need for compassionate care, proper investigation for persistent symptoms, and a respectful bedside manner that honors fear and real medical concerns rather than letting stigma or assumptions steer the interaction. The frustration extends to the documentation process, with a request to address and correct notes that feel unhelpful or inaccurate.

    There is also a sharp, negative take on labor and delivery care, where the reviewer claims negligence and dishonesty, urging readers to reconsider this particular service at the hospital if they have no medical background. This sentiment sits alongside other hospital experiences, where the tone of care can swing from deeply appreciative to critical and disillusioned, reminding readers that patient experience is highly contextual and highly personal.

    Amid these varied experiences, there is undeniable praise for specific clinicians who deliver outstanding care. A husband, Mark Tomassetti, writes about a hernia operation under the care of Dr. Waneke, describing the team as kind, respectful, and exceptionally professional. He emphasizes flawless communication, on-time scheduling, painless recovery, and a sense that every step was handled with excellence and precision. The overall message is one of gratitude for a surgical outcome that felt seamless, reinforcing that for many patients, the hospital's strengths - clear organization, expert surgeons, supportive staff - can make a meaningful difference in the surgical journey and post-operative recovery.

    Finally, the thread of experiences includes a few lighter peer notes that momentarily touch on the less favorable side of hospital life, such as one comment about food quality. Even within a chorus of praise, a few practical concerns surface - yet the overarching impression remains that Wooster Community Hospital can be a place of exceptional care when empathy, competence, and timely action align. Taken together, these reviews sketch a complex portrait: a community hospital with real strengths in staff dedication, effective emergency and inpatient care, and responsive billing support, tempered by experiences where communication and bedside manner left some patients feeling unheard or inadequately addressed.

    Features

    Housing

    • 22 resident community capacity 22 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Wooster Community Hospital in Wooster, OH offers a comfortable and fully furnished assisted living community for seniors. Residents can enjoy their own private space with amenities such as cable or satellite TV, telephone, and Wi-Fi/high-speed internet.

    Meals are provided in a restaurant-style dining room where special dietary restrictions, including diabetes diets, are accommodated. The kitchenette allows residents to prepare snacks or small meals if desired. Housekeeping services ensure that the living spaces are always clean and well-maintained.

    The community also offers various care services to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed. A mental wellness program is in place to support the emotional well-being of residents.

    Residents have access to outdoor spaces such as gardens and can engage in resident-run activities as well as scheduled daily activities organized by staff. For those who prefer quiet leisure time, there is a small library available.

    In terms of nearby amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship all within close proximity to the community. Additionally, there is a hospital nearby for any medical needs that may arise.

    Overall, the assisted living community at Wooster Community Hospital provides a comfortable and supportive environment for seniors where they can receive personalized care while enjoying a range of amenities and access to nearby amenities for added convenience.

    Nearby Places of Interest

    Physicians

    • Pain Management Institute (0.1 miles)
    • Dr Sharon Marcanthony, MD FACOG, Bloomington Women's Care (0.1 miles)
    • Prah, Joseph Wooster Cancer Care (0.1 miles)
    • Wooster Obgyn (0.1 miles)
    • Robert D Cebul MD (0.1 miles)
    • Wooster Heart Group (0.2 miles)
    • Wooster Women's Health Center (0.2 miles)

    Restaurants

    • Pizza Hut (0.1 miles)
    • Taco Bell (0.2 miles)
    • Farmer Boy Restaurant (0.7 miles)
    • Arby's (1.1 miles)
    • McDonald's (1.1 miles)
    • Wendy's (1.3 miles)
    • Muddy's (1.6 miles)

    Pharmacies

    • Rite Aid (0.2 miles)
    • Marc's (1 miles)
    • Discount Drug Mart (1.1 miles)
    • Genoa Healthcare (1.3 miles)
    • Ritzman Pharmacy (1.6 miles)
    • Ritzman Pharmacy (1.7 miles)
    • CVS Pharmacy (8.9 miles)

    Transportation

    • Bus Stop (0.7 miles)
    • Hertz Local Edition (2 miles)
    • U-Haul Neighborhood Dealer (10.9 miles)

    Places of Worship

    • Baptist Temple (0.8 miles)
    • Assembly of God Evangel (0.9 miles)
    • Heartland Christian Center (1.1 miles)
    • New Way Community Life Center (1.1 miles)
    • DayBreak Community Church (1.3 miles)
    • Southern Baptist Convention (1.5 miles)
    • Trinity Ucc (1.5 miles)

    Parks

    • Wooster Soccer Fields (1 miles)
    • Wooster Recreation Path (1.3 miles)
    • Christmas Run Park (1.3 miles)
    • Oak Hill Park (1.7 miles)
    • Secrest Arboretum (2.9 miles)
    • Smithville Park (4.6 miles)
    • Wooster Memorial Park (5.1 miles)

    Hospitals

    • Wooster Community Hospital (1.5 miles)
    • Aultman Orrville Hospital (8.8 miles)

    Cafes

    • Starbucks (1.9 miles)

    Frequently Asked Questions

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