Smithville Western Care Center in Wooster, OH

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  • Interior

    A spacious and well-lit room featuring several round tables and chairs, designed for gatherings or activities.
  • Living Room

    A cozy seating area featuring comfortable chairs and a small table, illuminated by natural light from the windows.
  • Building

    A building entrance surrounded by a well-maintained garden on a sunny day.
  • Architecture

    A modern entrance to a residential building, showcasing a welcoming architectural design.
  • Dining

    A cozy and functional kitchen dining area featuring modern appliances and a simple table set.
  • Landscaping

    A sunny day at the park featuring a pavilion and a pathway lined with greenery.
  • Entrance

    A welcoming entrance adorned with pumpkins and hay bales, showcasing the beauty of autumn.
  • Nature

    A view of a parking area surrounded by fallen leaves under a cloudy sky.
  • Road

    A peaceful autumn scene with fallen leaves along a road leading to a parking area.

Smithville Western Care Center in Wooster, OH

Information last verified:

4110 East Smithville Western Road, Wooster, OH 44691

For more information about senior living options: (844) 490-3973

3.5 from 47 reviews
5 stars
24
4 stars
4
3 stars
1
2 stars
6
1 stars
12

Smithville Western Care Center Costs & Pricing

Smithville Western Care Center presents a competitive pricing structure for its various room types when compared to both Wayne County and the broader state of Ohio. For a studio, residents can expect to pay $3,720 per month, which aligns closely with the average cost in Ohio at $3,727 but is slightly higher than Wayne County's rate of $3,265. The semi-private rooms range from $3,970 to $4,610, reflecting a range that exceeds both the county's average of $3,634 and Ohio's typical cost of $3,965. Private room options at Smithville are priced between $4,185 and $5,845; while this may appear elevated compared to Wayne County's average of $4,747 and Ohio's average of $4,771, it offers flexibility based on the specific amenities provided. Lastly, for those seeking one-bedroom accommodations at Smithville costing $5,165 monthly starkly contrasts with Wayne County's more affordable rate of $3,783 and Ohio's lower benchmark of $3,712. Overall, while Smithville Western Care Center tends to be on the pricier side for certain accommodations relative to its immediate county peers, it reflects a commitment to quality care that can justify these costs.

Floor plansSmithville Western Care CenterWayne CountyOhio
Studio$3,720$3,265$3,727
Semi-Private$3,970 to $4,610$3,634$3,965
Private$4,185 to $5,845$4,747$4,771
1 Bedroom$5,165$3,783$3,712

Overall Review of Smithville Western Care Center

Pros

  • pro The care staff has been great, and the kitchen staff and housekeeping are very friendly and helpful.
  • pro The staff is compassionate and the food is great.
  • pro They are always willing to listen and lend a helping hand.
  • pro The staff is amazing, with top-tier nurses who have ideas to make the rooms feel more like home.
  • pro The nursing staff were professional and kind, and therapy was great.
  • pro The kitchen staff does an excellent job of preparing healthy, fresh meals, always hot from the kitchen, nourishing all.
  • pro They accommodated her needing dialysis and had on-site staff to perform it.
  • pro The assisted living apartments are super nice and cozy, and the staff is very caring about the residents.
  • pro Residents seem happy and enjoy activities like karaoke, and the food smells delicious.
  • pro The Admissions Director was very helpful and ensured concerns were addressed.
  • pro The facility is incredibly clean and the staff are very friendly and helpful.

Cons

  • pro The administrator is the biggest problem at the facility, failing to follow through and dismissing concerns about activities.
  • pro The building is very outdated.
  • pro The administrator Robert Childs is unprofessional, with poor communications skills and a cavalier, pompous attitude.
  • pro The staff are lazy and untrained, treating patients like disposable.
  • pro The facility neglected a patient by leaving him in a wheelchair for hours with no pain meds, no bathroom help, and no call light within reach.
  • pro The staff appeared allergic to effort, preferring a urinal to walking the patient to the bathroom.
  • pro The care did not rehabilitate and often left patients unable to move, sometimes ending up in the ER.
  • pro The facility is unorganized and understaffed, leading to long waits for assistance and subpar care.
  • pro The dementia/Alzheimer's care on the unit is not adequately managed; patients can be mishandled or misdirected.

Review

Smithville Western Care Center in Wooster is best suited for families that prioritize hands-on rehab and attentive nursing care delivered by frontline staff, with an appetite for an active, socially engaging environment. The facility earns trust where therapy teams, aides, and kitchen/housekeeping staff consistently show up for residents, delivering compassionate daily care and reliable responsiveness. For couples who want to stay together, the assisted living apartments on site can be a legitimate fit, and on-site services such as dialysis uphold a practical continuity of care. In short, this community works best for residents who need robust rehab services, steady nursing attention, and a schedule filled with activities and interaction, with enough stability in the care team to feel supported day to day.

That said, every care decision should factor in clear caveats. Alternatives deserve serious consideration for families that cannot tolerate inconsistent leadership or where a pattern of communication gaps and unresolved concerns persists. The administrator has drawn pointed criticism in multiple reviews for poor follow-through and dismissiveness toward family input, a dynamic that undermines trust when issues arise. If dependable, transparent management is non-negotiable, or if dementia- or behavior-specific staffing must be consistently expert, exploring other communities with steadier administrative oversight is prudent. Prospective residents should also weigh the facility’s aging infrastructure and reported safety gaps as part of the decision, especially if a modern, uniformly maintained setting is a priority.

The core strengths here lie in the care and therapy teams. Reviewers repeatedly note compassionate, capable nurses and therapy staff who are genuinely committed to rehabilitation and daily well-being. When staffing is adequate, therapy programs are described as professional and effective, with many residents recovering quickly and appreciating the consistent medical and therapeutic attention. Food quality and kitchen support frequently earn praise, and the overall atmosphere, courteous aides, helpful housekeeping, and a welcoming front-line staff, helps residents feel seen and valued. Even the assisted living cohort reports positive interactions with staff and a homelike feel in the private living spaces. These elements represent real, meaningful advantages that can offset some day-to-day frustrations for residents who require ongoing assistance and rehabilitative support.

However, the most persistent and troubling counterweight is the inconsistency in leadership and the resulting variability in day-to-day care. Numerous reviews recount scenarios where basic needs went unmet, pain medication delays, help to the bathroom, timely assistance for meals, and even redirection for residents with mobility or cognitive challenges. The pattern of understaffing compounds these lapses, making it hard to deliver reliable care on busy shifts. Several accounts describe unsafe or neglectful conditions, such as leaving patients unattended, being restrained by limited call-access, or receiving care that feels reactive rather than proactive. The facility’s best care outcomes seem tightly coupled to the time and attention of a stable, well-supported staff rather than the routine culture, which means risk is higher on shifts with lean staffing or when administration is disengaged.

Rehabilitation and medical quality, while strong at their best, remain inconsistent across experiences. Some residents benefited from top-tier physical therapy and nursing vigilance that helped them regain function and return home or to a higher level of independence. Others faced alarming gaps: delays in pain management, insufficient assistance with feeding during hospice or recovery phases, and disagreements about care plans that contributed to negative medical outcomes. The on-site therapy and inpatient rehab components can be real strengths when properly resourced, but the variable leadership and staffing pressures undermine the reliability families expect during vulnerable periods. Prospective residents should prepare questions about scheduling, clinician availability, and how care plans are communicated and updated with families.

The physical environment and daily living conditions present a mixed picture. The building’s age and some dated rooms contribute to a perception of an outdated facility, though this is tempered by ongoing remodeling, improved kitchens, and fresh interiors in some wings. Aesthetics aside, safety and comfort matter: reports of cold rooms, occasional maintenance gaps, and problematic call-light access have appeared, underscoring the need for ongoing oversight. Yet the landscape, including a serene lake setting, accessible grounds, and frequent resident activities, bingo, social events, volunteer-guided outings, and even on-site services like dialysis, creates a sense of community and purpose that many families value. Assisted living spaces are also described as cozy and well-suited for couples, adding a meaningful dimension for residents who want continuity of daily life without a full transition to skilled nursing.

For families weighing Smithville Western Care Center, the recommended approach is clear: visit with purpose, verify governance and clinical oversight, and scrutinize the facility’s safety and staffing protocols. Schedule time with the Director of Nursing and the administrator to understand staffing ratios by shift, the process for addressing complaints, and how care plans are communicated to families. Review state inspection reports and recent survey outcomes to gauge how consistently the facility elevates care standards. If choosing this community, insist on a concrete plan for dementia care where specialized training and supervision are evident, and request explicit examples of a day-to-day schedule that demonstrates timely medication administration, mobility assistance, and meal support. In the end, this is a facility that can deliver excellent rehab and compassionate care, but only when the administration maintains steady oversight and staffing that align with residents’ essential needs. For families seeking steadiness, safety, and predictable leadership, other options may offer a clearer edge; for those prioritizing rehab finesse, personal attention, and a robust activity calendar, Smithville Western Care Center remains a viable, if imperfect, choice.

Features

Housing

  • 127 resident community capacity 127 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Akron-Canton Regional (24 miles away) Akron-Canton Regional (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Smithville Western Care Center in Wooster, OH is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides a variety of amenities to cater to residents' needs and interests. These include a beauty salon for personal grooming, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for leisure activities. Residents can also enjoy the beautiful outdoor space and garden, as well as access Wi-Fi/high-speed internet throughout the community.

Smithville Western Care Center also offers excellent dining options with restaurant-style dining in the spacious dining room. Special dietary restrictions are taken into consideration, ensuring that all residents receive delicious and nutritious meals prepared by the dedicated kitchen staff. For those who prefer to cook their own meals, each apartment includes a kitchenette.

The care services provided at Smithville Western Care Center are designed to meet the individual needs of each resident. The community has 24-hour call systems and supervision to ensure safety at all times. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also offered, ensuring residents stay on top of their health needs.

In addition to physical care, the community prioritizes mental wellness with a comprehensive mental wellness program in place. This includes planned day trips and scheduled daily activities that cater to residents' interests and hobbies. Concierge services are available to assist with any special requests or arrangements.

Smithville Western Care Center is conveniently located near various amenities and services in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options nearby for easy access to everything residents may need.

Overall, Smithville Western Care Center provides a supportive environment where seniors can enjoy their retirement years in comfort while receiving personalized care and engaging in enriching activities.

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Nearby Places of Interest

Parks

  • Smithville Park (1.4 miles)
  • Wooster Recreation Path (3 miles)
  • Wooster Soccer Fields (3.2 miles)
  • Oak Hill Park (3.9 miles)
  • Christmas Run Park (4.8 miles)
  • Secrest Arboretum (6 miles)
  • Johnson Woods State Nature Preserve (7.7 miles)

Restaurants

  • Smithville Inn Restaurant (1.5 miles)
  • El Tapatio (2.3 miles)
  • Arby's (2.7 miles)
  • Osaka (2.9 miles)
  • Farmer Boy Restaurant (3 miles)
  • El Campesino (3 miles)
  • Five Guys Burgers & Fries (3.1 miles)

Hospitals

  • Wooster Community Hospital (2.4 miles)
  • Aultman Orrville Hospital (6.8 miles)

Pharmacies

  • Marc's (2.6 miles)
  • Genoa Healthcare (2.7 miles)
  • Ritzman Pharmacy (3.2 miles)
  • Rite Aid (3.4 miles)
  • Discount Drug Mart (4.4 miles)
  • Ritzman Pharmacy (5.1 miles)
  • CVS Pharmacy (6.6 miles)

Places of Worship

  • Assembly of God Evangel (2.6 miles)
  • Baptist Temple (2.8 miles)
  • Southern Baptist Convention (4.2 miles)
  • New Way Community Life Center (4.3 miles)
  • Heartland Christian Center (4.3 miles)
  • West Hill Baptist Church (4.5 miles)
  • DayBreak Community Church (4.7 miles)

Physicians

  • Cancer Treatment Center (2.7 miles)
  • DOCS - Dermatologists Of Central States (TODES) - Wooster (2.7 miles)
  • MedPro Group (2.7 miles)
  • Oral-Facial Surgery Center (2.8 miles)
  • Ohio State University Medical Center (2.8 miles)
  • Family Practice Center Of Wooster (2.8 miles)
  • Milltown Family Physicians (2.8 miles)

Cafes

  • Starbucks (3.1 miles)

Transportation

  • Bus Stop (4.1 miles)
  • Hertz Local Edition (5.4 miles)

Frequently Asked Questions

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