Columbus Colony Housing

Pros

• The management team is described as great.
• The community is very nice.
• It provides good housing for disabled people.
• It is awesome.
• It is a beautiful place where residents help the disabled and elderly.
• There is a large Deaf Community, making it a good fit for that group.

Cons

• The reviews describe Columbus Colony Housing as full of drama and problems, not a safe or clean place to live, with bedbugs, roaches, break-ins, and theft.
• Some commenters say management does not answer messages, making it hard for legitimate businesses to reach them.
• A reviewer alleges the director is prejudiced, racist, and bullies elderly residents.
• Several accounts say the facility does not adequately support deaf residents, noting staff lack of sign language skills and poor communication.
• There are claims that items go missing and staff blame residents, along with slander/defamatory posts about residents on social media, and that the building is in bad shape and in need of remodeling.

Review

Columbus Colony Housing (CCH), spanning CCH I and CCH II, elicits a wide range of impressions from residents, family members, and outsiders who've visited or inquired about the complex. Taken together, the comments paint a picture of a place that can feel like a supportive home for disabled and deaf seniors to some, while for others it represents a space with ongoing drama, safety concerns, and questions about management. A common thread is the sense that the property serves a population with specific needs, but the experience of living there depends heavily on who you talk to and when you visit.

Several reviewers foreground affordability and accessibility as major drawing cards. For families seeking a home for an elderly relative, especially someone with disabilities or hearing impairment, CCH is repeatedly described as housing that can accommodate those needs. Phrases such as "great housing for disabled people" and "large Deaf Community" appear among favorable notes. Some residents emphasize the presence of a built-in Deaf community and appreciate the on-site support structures that are intended to assist deaf and hard-of-hearing residents. A sense of community and belonging is repeatedly highlighted by people who feel the complex provides certain social and cultural advantages for deaf residents and others who rely on accommodations.

Yet the same pool of reviews is deeply split on management and overall living conditions. On the positive side, a number of commenters commend the management team as "great," with particular appreciation for staff who support disability and deaf residents. One reviewer even calls the management team "descent" and notes improvements observed during visits or visits to assist a client. There are positive mentions of specific staff members - deaf social workers, interpreters, and at least one kitchen staff member - being essential assets to the facility and its residents. In short, for some families, the people running CCH I/II are a dependable and caring presence that helps residents navigate daily life.

opposing loud and persistent criticisms also appear with equal vigor. A prominent portion of reviewers allege prejudice, racism, and bullying by the director, portraying the administrative leadership as unresponsive or hostile toward elderly residents and their families. Several accounts describe a culture of drama, gossip, and slander within the community, sometimes escalating to public posts and family disputes that spill onto social media. Complaints of mislaid or stolen items, accusations surrounding criminal behavior, and claims of being unfairly treated contribute to a sense that safety and trust can be compromised by interpersonal conflicts among residents or between residents and staff.

Safety and cleanliness emerge as another major fault line in the reviews. Bedbugs and roaches are a recurring concern, with some accounts asserting a pest problem that has lingered and others describing pests as part of an overall sense that the property is not consistently clean or well-kept. Break-ins and theft are also noted, occasionally tied to broader concerns about security and the quality of care. One particularly troubling anecdote details a direct accusation of criminal activity linked to a personal family member, followed by discussions of lawsuits and defamation, which underscores the emotional intensity of some experiences at the complex.

Communication and accessibility challenges compound the concerns for many. Some reviewers question the claim that all staff are trained in American Sign Language, pointing out that delays on hold and inconsistent ASL access contradict the impression they've formed from official statements. Others flag language barriers among nursing staff, describing them as foreign with thick accents, which can hinder clear communication for residents who rely on sign language or other supportive services. These issues appear to color perceptions of care quality, even when other aspects of the facility, such as social supports or on-site services, are praised.

The two properties, CCH I and CCH II, are sometimes described as overlapping but distinct in some important ways. It's noted that CCH II is connected yet not identical in pricing or subsidy structure, with references to HUD Section 8 and government-subsidized programs shaping the resident mix. Perspectives differ on who pays what, what level of care is expected, and how those differences affect the living experience. Some reviewers emphasize affordability and subsidized housing as compelling reasons to choose CCH, while others perceive the two properties as offering similar levels of service but with different financial constraints.

Overall, the collection of reviews presents a complex portrait of Columbus Colony Housing. For every positive note about a dependable staff member, there is a cautionary tale about pest problems, maintenance gaps, or perceived missteps by leadership. The community appears to skew toward a senior, disabled, and deaf resident base, with several people praising the social fabric and on-site resources that specifically support those groups. At the same time, concerns about transparency, prompt communication, pest control, safety, and respectful treatment by management remind prospective residents and their families to conduct thorough visits, ask pointed questions, and verify current conditions before making a decision.

If you're considering CCH I or CCH II for yourself or a loved one, you'll likely encounter a mix of strengths and challenges reflected in these reviews. The favorable voices emphasize accessibility, a welcoming Deaf community, and responsive staff who understand the needs of disabled residents. The critical voices caution that internal drama, allegations of prejudice, inconsistent communication, and pest-related or safety concerns can color the day-to-day experience. The practical takeaway is to evaluate your priorities - affordable housing, sign-language accessibility, pest management, and the responsiveness of administration - and to collect up-to-date information, perhaps by visiting in person, speaking with multiple residents, and requesting current photos or tours that clearly illustrate the living spaces and amenities.

Restaurants

• McDonald's (1 miles)
• Chicken Salad Chick (1.5 miles)
• Bob Evans (1.7 miles)
• Lucky House Chinese Restaurant (1.8 miles)
• McDonald's (1.8 miles)
• Chipotle Mexican Grill (1.9 miles)
• Wendy's (2 miles)

Pharmacies

• Marc's Stores (1.6 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Pharmprops (3.2 miles)

Cafes

• Panera Bread (2.1 miles)
• Northstar Cafe (3.5 miles)
• Panera Bread (3.7 miles)
• Starbucks (4.3 miles)
• Fox in the Snow Cafe (4.4 miles)
• Starbucks (5 miles)

Places of Worship

• Westerville Christian Church (2.2 miles)
• Faith Ministries Church (5.5 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (3.1 miles)
• Central Ohio Surgical Institute (3.9 miles)

Physicians

• PrimeMD - Westerville Primary Care Walk-ins (3.3 miles)
• Maureen Ann Stark (3.4 miles)
• Stickel, Brian C DDS (3.5 miles)
• Center for Surgical Dermatology & Dermatology Associates (3.9 miles)
• Polaris Parkway Internal Medicine & Pediatrics (4 miles)
• Rgi Dr James (4.1 miles)
• Ohio Plastic Surgery Specialists (4.2 miles)

Parks

• Thompson Park (3.4 miles)
• Sharon Woods Metro Park (3.5 miles)
• Centergreen Park (3.7 miles)
• Metzger Park (4.2 miles)
• McNamara Park (6 miles)
• Flint Park (6.5 miles)

Theaters

• Dreamscape at AMC Easton Town Center (3.4 miles)