Astoria Place Of Waterville

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  • Interior

    A view of a well-lit hallway adorned with artwork and featuring large windows.

  • Outdoors

    A scenic view of a historic bridge spanning a tranquil river under a clear blue sky.

  • Building

    Entrance sign for Heritage Village, featuring a distinctive canopy design.

  • Landscaping

    The entrance to Heritage Village in Waterville, featuring a welcoming awning and landscaped surroundings.

  • Outdoor

    A rainy day in a parking lot with various vehicles and lush greenery.

  • Exterior

    A view of a brick building with a parking lot filled with cars under a cloudy sky.

  • Parking

    A white accessible bus parked in a lot under a cloudy sky.

Astoria Place Of Waterville

555 Anthony Wayne Trail, Waterville, OH 43566

For more information about senior living options: (844) 490-3973

2.8 from 31 reviews
5 stars
11
4 stars
3
3 stars
1
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1
1 stars
15

Skilled Nursing Facility

Overall Review of Astoria Place Of Waterville

Pros

  • pro The staff at Heritage Village are very respectful.
  • pro The staff and nurses are very helpful.
  • pro Heritage Village has dedicated employees providing top-notch services to residents.
  • pro The facility is welcoming and the staff work hard to meet residents' needs.
  • pro Respiratory therapy and physical therapy at Heritage Village were really helpful.
  • pro The staff are amazing, professional, and skilled in caring for residents and their families.
  • pro The staff involve residents in activities, with plenty of events to enjoy.
  • pro Heritage Village is a wonderful place with loving care from the staff.

Cons

  • pro A resident was charged with murder for strangling a woman with a towel at Heritage Village.
  • pro The reviewer notes a cousin was strangled to death by another patient, questioning how this could happen.
  • pro The new owners are described as ruthless in cutting costs to keep things efficient, impacting care.
  • pro Staff allegedly refused to feed or hydrate a patient for a week, effectively starving him.
  • pro The facility is described as a prison, and the reviewer says they wouldn't send their worst enemy there.
  • pro There are claims of broken promises and continual lying.
  • pro The front desk secretary reportedly stalked the reviewer for a month with no adequate response.
  • pro The building is described as drab and run-down, with a gray, gloomy atmosphere and broken furnishings.
  • pro Phone calls from families are rarely answered, especially for those living out of town.

Review

Astoria Place of Waterville is best suited for families who need a budget-conscious option in Waterville and are prepared to engage actively with staff, administration, and outside resources to safeguard their loved one's safety and daily needs. This community can work for residents who tolerate a variable quality of care and who are willing to advocate, verify, and monitor day-to-day operations. It is not a hands-off choice; success here typically requires strong family involvement, clear expectations, and a readiness to confront concerns head-on.

On the plus side, there are recognizable pockets of competent, compassionate care. Several reviews note attentive frontline staff, nurses who connect with residents, and moments of genuine dedication from caregivers. In some cases, families describe helpful therapists and activities staff who keep residents engaged, along with forms of administrative support that feel responsive when problems are raised. When the day-to-day realities align with expectations - good meals, respectful treatment, and personnel who listen - there is credible value here for residents who thrive on routine and familiar faces.

Yet the downsides travel far deeper and faster, and they dominate a practical risk assessment. A cluster of reviews raise urgent red flags about safety, treatment, and overall environment: allegations of neglect, inability to access basic needs or communication with loved ones, and claims that residents are left in distressing situations or denied essential care. Observations about a drab, run-down physical plant and inconsistent maintenance further erode confidence, suggesting that building conditions and upkeep may fail to reflect the level of care residents deserve. These issues are not theoretical; they are framed as frequent, tangible experiences by families who are deeply invested in their relatives' wellbeing.

These contrasting experiences pose a critical question: can the positives - staff who show care in moments, some therapeutic support, and occasions of attentive administration - offset the serious concerns about safety and ongoing neglect? For risk-averse families or those caring for someone with higher needs (dementia, incontinence, or behavioral challenges), the answer leans decidedly toward caution. The risk of harm, the potential for miscommunication, and the impression of inconsistent leadership together create a scenario where the net benefit is highly contingent on individual staff teams and vigilant family oversight.

For families evaluating options, the recommended approach is rigorous due diligence before any commitment. Schedule multiple visits with different shifts, ask to see recent inspection and incident records, and talk candidly with the administration about staffing levels, training, and response protocols for emergencies. Verify how family members access the facility (and whether there is reliable phone and online communication), and request opportunities to observe care during meals and activities. Consider speaking with outside advocates or ombudsmen to understand current patterns and whether corrective actions have been implemented. The goal is to obtain a grounded sense of stability, safety, and genuine resident-centered care beyond the surface.

Bottom line: Astoria Place of Waterville presents a mixed, high-stakes calculus. For families willing to fight for consistent safety, demand transparency, and actively participate in care planning, it can function as a workable option with notable caveats. For others - especially those prioritizing predictable safety, humane treatment, and consistently high staffing - alternatives deserve serious consideration. The decisive factor is whether robust oversight, unwavering advocacy, and a willingness to confront problematic episodes coexist with sufficient daily quality of life to justify choosing this community.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Toledo Express (8 miles away) Toledo Express (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Astoria Place Of Waterville in Waterville, OH is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our community features a beauty salon where residents can indulge in some pampering, along with cable or satellite TV for entertainment. We offer convenient transportation options operated by the community to help residents get around easily.

Our computer center provides access to technology for staying connected with loved ones and engaging in virtual activities. The dining room offers restaurant-style dining, serving delicious and nutritious meals prepared by our skilled staff. Residents can also enjoy their meals in the privacy of their fully furnished apartments that come with kitchenettes and private bathrooms.

For recreational activities, we have a variety of spaces to explore including a fitness room, gaming room, garden, outdoor space, and a small library. Daily activities are scheduled for residents' enjoyment and there are resident-run activities as well. Wi-Fi/high-speed internet is available throughout the community.

Care services at Astoria Place Of Waterville are designed to meet the individual needs of each resident. Our dedicated staff is available 24/7 with a call system for any assistance required. We provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are taken into consideration during meal preparation.

The community is conveniently located near parks, pharmacies, physicians' offices, restaurants, and places of worship. Transportation arrangements can be made for non-medical purposes as well as doctor's appointments.

At Astoria Place Of Waterville, we prioritize the mental wellness of our residents and offer programs to support their overall well-being. We also provide move-in coordination services to assist new residents in settling comfortably into their new homes.

Experience a vibrant and fulfilling lifestyle at Astoria Place Of Waterville where personalized care meets engaging amenities.

Nearby Places of Interest

This area of Waterville, Ohio offers a variety of amenities that may be of interest to seniors looking for a peaceful and convenient location to live. With several dining options such as Shawn's Irish Tavern and Nagoya Japanese Steakhouse, individuals can enjoy a range of cuisines close by. Additionally, there are pharmacies like Rite Aid and Kroger Pharmacy within a short distance for any medical needs. For healthcare services, there are reputable physicians like Rocket Pediatrics and Ohio Heart & Vascular Consultants nearby. Nature lovers will appreciate the proximity to parks such as Lusher Park and Oak Openings for leisurely strolls or picnics. Places of worship, cafes like The Flying Joe and Starbucks, as well as hospitals like St Luke's Hospital are also easily accessible in this area. Additionally, transportation options are available with Toledo Express Airport located just 8.3 miles away.

Restaurants

  • Shawn's Irish Tavern (0.8 miles)
  • Chowders 'N Moor (0.8 miles)
  • McDonald's (2.5 miles)
  • Beer Barrel Pizza & Grill (4.2 miles)
  • Nagoya Japanese Steakhouse and Sushi (5.1 miles)
  • Basil Pizza & Wine Bar (5.1 miles)
  • Te'kela (5.1 miles)

Pharmacies

  • Rite Aid (1.2 miles)
  • Kroger Pharmacy (1.8 miles)
  • The Drug Store of Perrysburg (6 miles)
  • Rite Aid (6.6 miles)
  • Rite Aid (6.9 miles)
  • Kroger Grocery Pickup and Delivery (7.4 miles)
  • Walgreens (8 miles)

Physicians

  • Rocket Pediatrics (1.7 miles)
  • Roachton Road Professional Center (5.1 miles)
  • Family Medical Center (5.3 miles)
  • Ohio Heart & Vascular Consultants (5.5 miles)
  • Sleep Disorders Center of Perrysburg (5.8 miles)
  • Podiatric Assoc (6 miles)
  • Intermed Associates (6.1 miles)

Parks

  • Lusher Park (2.1 miles)
  • Oak Openings (7.2 miles)
  • Side Cut Metropark (7.4 miles)
  • The Grove (7.5 miles)
  • Woodlands Park (7.9 miles)
  • Providence Metropark (8.8 miles)

Places of Worship

  • Community of Christ Lutheran Church Elca (3.6 miles)
  • Bowling Green Covenant Church (7.1 miles)
  • Church Of The Nazarene (7.8 miles)

Cafes

  • The Flying Joe (5.2 miles)
  • Starbucks (5.8 miles)
  • Levi & Lilacs Whiskey (6.8 miles)
  • Starbucks (6.8 miles)
  • The Bard’s Coffee (7.1 miles)
  • Panera Bread (7.8 miles)
  • Starbucks (7.9 miles)

Hospitals

  • St Luke's Hospital (5.3 miles)
  • Wood County Hospital Lab Service (8.4 miles)

Transportation

  • Toledo Express Airport (TOL) (8.3 miles)

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