Waterville Healthcare

Pros

• The atmosphere was nice, and the staff was excellent during the mother's week-long respite stay.
• Residents enjoyed various activities such as bingo, nail care, and gardening, providing a pleasant experience.
• The two-bedroom room in the dementia care unit was kept clean and had its own bathroom.
• The administrator was attentive and communicated effectively with the family, ensuring they felt comfortable about their loved one's stay.
• The facility featured a courtyard with birds for residents to watch, enhancing their overall experience.

Cons

• The smell of human waste upon entering the facility was described as awful.
• The rooms were reported to be small, outdated, and not cleaned properly.
• Staff shortages made it nearly impossible to receive timely assistance.
• There was a constant turnover in employees and caretakers, leading to inconsistent care.
• One reviewer felt that the facility's negligence contributed to their loved one's decline.
• The overall cleanliness of the place was criticized as being disgustingly dirty.
• The decor was noted as being stuck in the 80s and unappealing.
• The food served was considered terrible by multiple reviewers.
• One reviewer expressed dissatisfaction with communication regarding their loved one's well-being.
• Overall, several reviewers strongly advised against choosing this facility for care.

Review

The reviews for the facility present a stark contrast in experiences, highlighting significant discrepancies in care quality, cleanliness, and overall atmosphere. One prevalent concern across multiple testimonials is the unbearable smell that permeates the environment. A reviewer described entering the facility only to be greeted by an overwhelming odor of human waste, which suggested severe sanitation issues. They pointed out that if residents kept their doors shut—presumably to escape the stench of urine and feces—the rooms would remain uncleaned. As a result, this poor upkeep not only detracted from residents' comfort but also painted an image of neglect on the part of the staff.

Further compounding these sanitation concerns was an evident shortage of personnel. Many reviewers expressed frustration at the lack of available staff when assistance was needed. The consistent reports of short staffing lend credence to their complaints about hygiene and care quality; when help is scarce, it becomes exceedingly difficult to maintain a clean living environment or provide adequate support to residents. This chronic turnover among employees and caretakers not only affects care continuity but also likely contributes to subpar experiences for both residents and their families.

In terms of food quality, responses were largely negative as well. One reviewer succinctly captured the sentiment with a simple acknowledgment that meals were reflective of what could be expected from a facility known for its inadequate service standards—a clear indication that dietary offerings might not meet even basic expectations for nutrition or taste. Such observations reinforce a poor overall impression of resident care, indicating systemic issues within this institution.

However, amidst these overwhelmingly negative accounts were rare glimpses into more positive experiences. A contrasting review detailed a week-long respite stay for one resident's mother who seemed genuinely content with her time there. Activities such as bingo and gardening provided engagement opportunities for residents, suggesting that when adequately resourced, some staff members deliver commendable care and create enjoyable experiences for individuals with dementia. In particular, this reviewer highlighted how attentively they managed her mother's needs while ensuring her room remained clean and functional.

The positive experience noted the availability of personal space within the dementia care unit—a significant factor since privacy can contribute greatly to individual comfort levels in assisted living situations. The family’s interactions with administration were also favorable; they emphasized open lines of communication regarding their loved one’s wellbeing during her stay, which helped foster trust in the facility's management.

In conclusion, while there exists a divide between excellent service from certain caregivers versus widespread institutional flaws like dirty conditions and insufficient staffing levels, it is impossible to overlook the severe implications these differences have on resident wellbeing. Several reviewers share grave concerns about safety—particularly after incidents involving vulnerable residents left unattended—and express intentions to report these issues to health authorities as essential advocacy measures for improved standards. Taken collectively, these testimonials serve as an urgent call for reform within this particular establishment; prospective residents must weigh potential risks against reported benefits closely before making decisions impacting their loved ones’ futures in similar facilities.

Pharmacies

• Rite Aid (1.9 miles)
• Kroger Pharmacy (2 miles)
• The Drug Store of Perrysburg (7.4 miles)
• Village Apothecary (7.5 miles)
• Rite Aid (7.9 miles)
• Rite Aid (8.4 miles)
• Walgreens (8.4 miles)

Physicians

• Rocket Pediatrics (2 miles)
• Family Medical Center (6.5 miles)
• Roachton Road Professional Center (6.6 miles)
• Ohio Heart & Vascular Consultants (6.8 miles)
• Podiatric Assoc (7.3 miles)
• Sleep Disorders Center of Perrysburg (7.3 miles)
• Northwest Surgical Specialists (7.4 miles)

Restaurants

• Chowders 'N Moor (2.2 miles)
• Shawn's Irish Tavern (2.2 miles)
• McDonald's (3.6 miles)
• Beer Barrel Pizza & Grill (5.2 miles)
• Nagoya Japanese Steakhouse and Sushi (6.6 miles)
• Basil Pizza & Wine Bar (6.6 miles)
• Te'kela (6.6 miles)

Parks

• Lusher Park (2.9 miles)
• Oak Openings (6.5 miles)
• Providence Metropark (7.3 miles)
• The Grove (7.7 miles)
• Side Cut Metropark (8.7 miles)
• Beach Ridge Area (9.1 miles)
• Woodlands Park (9.3 miles)

Places of Worship

• Community of Christ Lutheran Church Elca (3.1 miles)
• Bowling Green Covenant Church (7.3 miles)
• Church Of The Nazarene (7.7 miles)

Hospitals

• St Luke's Hospital (6.5 miles)
• Wood County Hospital Lab Service (8.6 miles)

Cafes

• The Flying Joe (6.8 miles)
• Starbucks (7.3 miles)
• Starbucks (7.9 miles)
• Levi & Lilacs Whiskey (8.1 miles)
• The Bard’s Coffee (8.5 miles)
• Everyday People Cafe (9.3 miles)
• Panera Bread (9.3 miles)

Transportation

• Toledo Express Airport (TOL) (8.2 miles)