Senior Helpers - Waterville
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1440 Waterville Monclova Road, Waterville, OH 43566
For more information about senior living options: (844) 490-3973
The caregivers at Senior Helpers are punctual and super helpful. They are flexible, caring, and genuinely show concern for their clients. Senior Helpers is great with scheduling and is highly dependable. The company is willing to work with clients and accommodate their needs. Some caregivers provided excellent care and were greatly appreciated by the clients. The caregiver who comes to one person's home is wonderful and goes above and beyond to help with everything she can.
The company did not provide the promised 24-hour care and frequently scheduled new caregivers late at night, causing inconvenience for the elderly mother. The agency's constant phone calls and scheduling changes made the reviewer feel like an employee themselves. The lack of consistent caregivers and failure to drug screen aides was seen as a negative aspect of Senior Helpers' services. The location of the agency may not be suitable for certain job placements, adding another potential problem for clients. The reviewer expressed dissatisfaction with Senior Helpers pressuring their caregiver to work more despite already having a lot on her plate.Senior Helpers is a highly recommended caregiving service that has received positive feedback from its clients. One common aspect praised by the reviewers is the punctuality and helpfulness of the caregivers. They applaud Senior Helpers for their excellent scheduling skills and their ability to be on time, which greatly benefits their loved ones. The genuine feeling of care provided by the company has also been a standout feature for many clients.
However, one downside mentioned by some reviewers is the cost of Senior Helpers' services, as it can be quite expensive. Nonetheless, the exceptional level of care and dependability outweigh this concern for most individuals.
In one case, a family chose Senior Helpers after their previous caregiving company closed down. They were pleased with the easy transition process and appreciated how accommodating Senior Helpers was with scheduling. However, they did mention an issue with getting a replacement caregiver when their regular aid was unavailable.
Another customer expressed dissatisfaction due to not receiving the 24-hour coverage promised upon making a substantial down payment. They only received 10 days of full-time assistance out of a total of 49 days. Additionally, there were instances where new caregivers were scheduled late at night, causing distress to their elderly mother who had to stay awake to let them in.
Despite these drawbacks, it's worth noting that there were several caregivers who excelled in providing care for clients' loved ones. While there may have been some issues with certain caregivers, Senior Helpers was understanding when requested not to send those specific individuals again.
One reviewer highlights concerns about the hiring process at Senior Helpers, stating that they do not conduct drug screenings for aides. Moreover, having different caregivers each day or during each shift might pose challenges especially when trying to establish consistency and familiarity within the client's home environment.
Lastly, despite any shortcomings with the company itself, one reviewer expresses appreciation for their dedicated caregiver who goes above and beyond in assisting them at home. This particular caregiver even manages to balance her responsibilities despite having a premature baby in the hospital. The reviewer expresses some discontent with Senior Helpers' attempt to increase her workload, considering her already demanding situation.
In conclusion, Senior Helpers is recognized as a dependable and caring caregiving service that excels in scheduling and punctuality. While there may be occasional issues with staff availability and some concerns regarding the hiring process, clients generally appreciate the level of care provided by their assigned caregivers. The positive experiences with individual caregivers often outweigh any drawbacks experienced with the company as a whole.
Toledo Express (8 miles away)Senior Helpers - Waterville is a premier assisted living community located in the charming town of Waterville, OH. Situated in a peaceful and serene environment, our community offers a high level of care and support for seniors in need.
Surrounded by beautiful parks, our residents have easy access to outdoor spaces, allowing them to enjoy nature walks, picnics, and various recreational activities. The nearby parks provide an opportunity for our residents to engage in physical exercise while enjoying the scenic beauty of the surroundings.
With two conveniently located pharmacies nearby, our residents can easily access their medications and healthcare supplies. This ensures that they receive timely and efficient medical assistance whenever required. Additionally, having multiple pharmacies in close proximity offers them convenience and peace of mind.
Our residents also benefit from the presence of a nearby physician's office. Having a physician situated nearby allows for prompt medical attention and regular check-ups. It ensures that our residents' health needs are met with professionalism and efficiency.
Food enthusiasts will be delighted by the array of restaurants available near our community. With four dining options within reach, our residents can indulge in delicious meals without having to travel far. These restaurants offer diverse menus catering to different dietary preferences, ensuring that each individual's culinary needs are met.
Lastly, we understand the significance of spirituality and faith-based practices in many seniors' lives. With a place of worship located conveniently nearby, our residents have the opportunity to nourish their spiritual well-being and connect with their community through religious services, gatherings, and events.
At Senior Helpers - Waterville, we strive to provide an enriching lifestyle for our residents by ensuring convenient access to essential amenities like parks, pharmacies, physicians, restaurants, and places of worship. We pride ourselves on offering top-notch care while promoting an active and vibrant senior living experience.
Located in Waterville, Ohio, this neighborhood boasts convenient access to a variety of amenities essential for senior living. With multiple pharmacies such as Rite Aid and Kroger Pharmacy within close proximity, residents can easily access their medication needs. Additionally, there are several dining options ranging from casual eateries like McDonald's to more upscale establishments like Nagoya Japanese Steakhouse and Sushi. For medical care, there are reputable physicians' offices nearby including Rocket Pediatrics and Ohio Heart & Vascular Consultants. Outdoor enthusiasts will appreciate the parks in the area, such as Lusher Park and Oak Openings, providing opportunities for leisurely walks or picnics. Lastly, transportation is made easy with Toledo Express Airport just 8 miles away. Overall, this neighborhood offers a convenient and vibrant living environment for seniors seeking a peaceful yet well-connected community.
Senior Helpers - Waterville is located at 1440 Waterville Monclova Road, Waterville, OH 43566 in Lucas County, Ohio
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