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Crestwood Care Center in Shelby, OH

Crestwood Care Center is an assisted living community in Shelby, OH.

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Crestwood Care Center in Shelby, OH

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  • Interior

    A cozy seating area with a comfortable chair, small table with books, a decorative vase with flowers, and a cushion.

  • Decor

    A spacious dining area decorated with autumn-themed centerpieces featuring orange leaves.

  • Building

    A building entrance with glass doors and surrounding greenery.

  • Architecture

    A modern architectural building with a welcoming entrance surrounded by greenery.

  • Bedroom

    A cozy patient room in a medical facility featuring two beds and warm lighting.

  • Windows

    A cozy lounge area with large windows allowing natural light to flood in, featuring plants and comfortable furniture.

  • Garden

    A charming gazebo featuring a hanging flower planter, surrounded by greenery.

  • Lobby

    A beautifully decorated lobby with vibrant flowers on the reception counter.

  • Exercise Equipment

    An exercise bike in a gym setting, ready for a workout session.

  • Gym

    A well-equipped rehabilitation gym featuring weights, exercise balls, and various fitness equipment.

225 West Main Street, Shelby, OH 44875

To contact a resident: (419) 347-1266

For more information about senior living options: (866) 208-4318

2.8 from 55 reviews
5 stars
20
4 stars
4
3 stars
2
2 stars
1
1 stars
28

Overall Review of Crestwood Care Center

caveat 8 reviews mention this

Cleanliness comes up sharply

Residents describe major cleanliness and upkeep problems that affect comfort.

Some reviewers praise the building as very clean and calming, including comments about cleanliness during renovations and housekeepers keeping things in order. Other reviewers say the facility looks dirty or rundown, with complaints that rooms feel outdated and that hygiene and kitchen cleanliness fall short. A few accounts tie cleanliness concerns to safety and comfort issues, including a room that felt unfit due to temperature and general condition. Overall, reviews show a split experience on how clean the facility is day to day.

caveat 6 reviews mention this

Staffing is a recurring stress point

Multiple residents and families describe staffing shortages that slow down help.

Several reviews say the facility is under staffed, leading to delays in care and a feeling that tasks are hard to keep up with. Some accounts specifically describe waiting to speak to nurses, or needing staff to cover too many responsibilities. Other reviews still mention hard-working caregivers, but even they describe staffing as a challenge. Taken together, staffing is one of the most consistent themes behind both positive and negative experiences.

caveat 9 reviews mention this

Care quality is mixed and concrete

Reviews describe both attentive care and serious breakdowns in follow-through.

On the positive side, some reviewers say residents receive excellent care, with nurses and STNAs described as loving, caring, and helpful. Other reviews give specific examples of care failures, including pressure sores, falls, hygiene problems, and neglected wounds after surgery. A few accounts also describe communication and responsiveness issues, such as delays in attention or families not being given information they requested. Because the details vary so widely, review themes point to uneven care experiences depending on the situation.

caveat 2 reviews mention this

Food is often served cold

Dining quality is a common complaint, especially when meals arrive cold.

At least one reviewer says a resident’s main complaint is that food is served cold. Another reviewer describes the kitchen and meal preparation more negatively, saying food is hardly cooked and almost always served cold. Even though the community offers restaurant-style dining and meals for special dietary needs, these reviews focus specifically on temperature and how consistently meals are served.

  • A spacious dining area decorated with autumn-themed centerpieces featuring orange leaves.
common 2 reviews mention this

Community events bring people in

Several families mention community events and resident social time.

One reviewer highlights a community drive-through dinner as a success and looks forward to the next event. Another notes their loved one enjoys talking with STNAs and socializing with other residents. These comments align with on-site and scheduled activity offerings included by the community, even though the day-to-day activity experience is not described in every review.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Shelby Hospital (0.1 miles)
  • Ohiohealth Medcentral (0.1 miles)
  • Mercy Willard Hospital (11 miles)
  • Mercy Health - Willard Hospital (11 miles)

Physicians

  • Shelby Primary Care (0.1 miles)
  • Virgilio Millado Tongson (0.9 miles)
  • Ohio Medical Associates (0.9 miles)
  • A+ Technology Hearing Aid Services (7.1 miles)
  • Liu Clinic (8.2 miles)
  • Ontario Mental Health (8.6 miles)
  • Pediatric Consultants of Mansfield (8.6 miles)

Restaurants

  • Paul's Drive In (0.6 miles)
  • Frank's Treat Time (7.2 miles)
  • McDonald's (7.3 miles)
  • Freezer Fresh Drive-In (7.3 miles)
  • O'Charley's Restaurant + Bar (7.8 miles)
  • Taco Bell (8 miles)
  • Cheddar's Scratch Kitchen (8.4 miles)

Pharmacies

  • Cornell's Pharmacy (1.6 miles)
  • Rite Aid (7.3 miles)
  • CVS Pharmacy (7.9 miles)
  • Health Mart Pharmacy (8.3 miles)
  • Wellspring (8.6 miles)
  • Walmart Pharmacy (9.5 miles)
  • Discount Drug Mart (9.6 miles)

Parks

  • Shelby Upground (2.1 miles)
  • Marshall Park (8.2 miles)

Places of Worship

  • SoulFire Youth (5.8 miles)
  • First Presbyterian Church (7.7 miles)
  • First Evangelical Lutheran Churc (7.8 miles)
  • Rome Community Church (8.1 miles)
  • Hope on the Hill Chapel Minisries (8.4 miles)
  • Mills Road Church (8.9 miles)
  • Church of God (9.5 miles)

Transportation

  • Csx (7.5 miles)
  • Norfolk Southern (9.1 miles)
  • U-Haul Neighborhood Dealer (9.3 miles)
  • Galion Municipal Airport (GQQ) (9.4 miles)
  • U-Haul Neighborhood Dealer (10.6 miles)
  • U-Haul Neighborhood Dealer (11 miles)

Cafes

  • Starbucks (7.8 miles)
  • The Cove Coffee Shop (8.5 miles)
  • Wired Coffee House (11.3 miles)

Frequently Asked Questions

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