Ontario Estates Senior Living

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  • Interior

    Spacious lobby area with comfortable seating and a fireplace.

  • Decor

    Spacious bedroom with ample natural light and modern decor.

  • Living Room

    A cozy living area with a piano and comfortable seating.

  • Building

    A residential building with a landscaped driveway and blue sky.

  • Trees

    A quaint house with a well-maintained garden and paved pathways.

  • Windows

    A cozy living room with a dining table, surrounded by chairs and a sofa, against bright yellow walls.

  • Dining

    A bright and spacious kitchen and dining area with tiled floors, hanging lights, and ample counter space.

  • Lighting

    A spacious dining room with neatly arranged tables and elegant lighting.

Ontario Estates Senior Living

2010 Walker Lake Road, Mansfield, OH 44903

For more information about senior living options: (844) 490-3973

4 from 24 reviews
5 stars
15
4 stars
4
3 stars
0
2 stars
0
1 stars
5

Assisted Living Respite Care

Overall Review of Ontario Estates Senior Living

Pros

  • pro The staff at Ontario Estates treats residents like family and provides compassionate care.
  • pro Tonya, the activities director, goes above and beyond, delivering engaging activities and decorating for holidays.
  • pro The atmosphere at Ontario Estates is cheerful and cozy, with a warm circular fireplace in the great room.
  • pro The staff across nursing, managerial, office, food prep, and housekeeping are described as extraordinary.
  • pro Ontario Estates offers a wide array of activities that accommodate different participation levels.
  • pro The facility is well-kept and stylishly decorated for holidays, with a courtyard that will be beautiful in the spring.
  • pro Families report pleasant experiences with good food, thoughtful care, and reassurance during challenging times.
  • pro Lori is very helpful and friendly to families and staff.
  • pro Elmcroft in Ontario, Ohio is described as a very friendly and compassionate place to work for and to live for seniors, with sincere management.

Cons

  • pro One reviewer claimed the facility provided poor care for his father-in-law and advised avoiding it.
  • pro A reviewer said the first night left her mother without a working call button, and her medications were not given correctly, leading to deterioration.
  • pro Another reviewer alleged understaffing and favoritism by management and did not recommend placing loved ones there.
  • pro An individual described an unpleasant encounter with several employees and stated there were no standards in employment.
  • pro A reviewer described Jessica, Lacey, and Lance as hateful people who would not be trusted with an elderly loved one.
  • pro A reviewer reported a large financial dispute, including a withdrawal of $5,500 from a relative's account after they had not been there for over a month.

Review

Ontario Estates and the nearby Elmcroft in Ontario have inspired a broad range of experiences from families and residents, painting a portrait of warmth, dedication, and moments of concern. Across the board, many families describe a setting that feels supportive, welcoming, and like home to their loved ones. The atmosphere is often called cheerful, with a large, circular fireplace in the great room evoking a cozy, family-oriented vibe. In these memories, the staff are frequently the centerpiece: attentive, patient, and practiced at making residents feel cared for and valued.

A common thread in the positive notes is the way staff across roles - nurses, aides, office and management teams, food service, and housekeeping - work together to create a sense of family. Starla is singled out by several reviewers for going above and beyond, and Tonya, the activities director, receives repeated accolades for pouring heart and soul into planning events, decorating for holidays, and tailoring activities to the diverse personalities and participation levels of residents. Families describe Tonya as not only creative and enthusiastic but also deeply involved in the day-to-day life of residents, sometimes pitching in as an aide or helping in the dining room when needed. This level of personal attention helps residents feel seen and engaged, which many families say makes the difference in a comfortable, hopeful living environment.

The amenities and daily rhythm of life at Ontario Estates are frequently highlighted as strengths. Reviewers praise good meals, a robust slate of activities, and opportunities for social engagement that keep residents active and connected. The center courtyard is anticipated to become even more beautiful with the change of seasons, and several families note that the overall atmosphere is warm and inviting. The d?cor for holidays is described as classy and thoughtful, underscoring a sense of occasion and respect for each resident's personality and preferences. The sentiment is that, for many, Ontario Estates can feel like a five-star hotel experience adapted for the needs and comfort of older adults.

For some families, the experiences have been deeply positive and enduring. One reviewer mentions more than a year of satisfaction with their loved one's move to a nearby Elmcroft location, praising the safety measures during the pandemic, the quality of food and activities, and the sense that staff and management genuinely care. This tone of gratitude is echoed by families who describe the staff as a source of reassurance and competence, noting that the people they encounter - whether in caregiving roles or in administration - are sincerely dedicated to the residents' well-being. In these accounts, the relationships built with staff create trust and a sense of partnership between families and the facility.

Yet, the remarks are not all praise. Several reviews raise serious concerns about care quality and operational practices. One account describes poor care for a father-in-law, with specific allegations that the nursing staff did not administer medications correctly and that a call button malfunction went unaddressed on the first night. The reviewer claims that the situation deteriorated to the point where the resident could no longer feed herself, and later, routine financial disputes escalated when a large room charge was allegedly followed by the withdrawal of $5,500 from the resident's account, despite the person no longer living there for over a month. The reviewer frames these events as a grievous breach that affected both the patient's health and the family's peace of mind.

Another family member warns against placing a loved one in this facility, citing understaffing and favoritism among leadership. The critique is blunt: long waits for aides or nurses and a sense that decisions or actions are skewed by favoritism at the top. A separate account of dissatisfaction centers on individual staff behavior, with strong language directed toward named employees who are described as harmful or uncaring toward residents. Taken together, these stories emphasize that, while the facility can be a bright, welcoming place, significant issues in staffing, accountability, and professional conduct have left some families feeling unsettled and cautious.

In the broader panorama, there are also expressions of gratitude and reassurance from those who experienced the facility positively. A note thanks the entire staff for the compassionate care of a grandmother whose years of comfort were supported by attentive service. Lori is highlighted as especially helpful in navigating needs and inquiries, reinforcing the sense that at its best, the community's staff can be a responsive, friendly, and reliable resource for families.

The Elmcroft experiences add another layer to the overall picture. Some families describe Elmcroft in Ontario, Ohio, as a place they would choose for themselves or their loved ones, praising the care, safety measures, and the compassionate community spirit they encountered. Others recount negative interactions with certain employees, characterizing those individuals as lacking empathy or standards. These contrasts echo the broader theme: the quality of care and the daily experience can vary by unit, staff team, and leadership, even within the same geographic area. They also underscore the importance of consistent staffing, clear communication, and strong oversight in delivering dependable, person-centered care.

In sum, the collection of experiences presents a nuanced portrait of Ontario Estates and the nearby Elmcroft. For many families, the facilities stand out for friendly, attentive staff, a lively schedule of activities, and a warm, family-like atmosphere that helps residents feel at home. The activities director and specific staff members emerge as driving forces behind a bright, engaging day-to-day life. At the same time, several reviews call attention to serious concerns around care quality, medication management, call responsiveness, and financial practices, reminding readers that the best outcomes depend on robust staffing, vigilant administration, and a culture of accountability. For anyone considering these communities, the messages are clear: there is much to appreciate about the warmth and dedication shown by many staff, but it is equally important to ensure strong ongoing supervision, transparent processes, and consistent, high-quality care.

Features

Housing

  • 67 resident community capacity 67 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Family overnight stay rooms Family overnight stay roomsFamily overnight stay rooms are important for seniors because they provide a welcoming and comfortable space for their loved ones to spend quality time with them, support their emotional well-being, and strengthen family bonds. This accommodation option ensures that seniors can maintain connections with their families and receive the social interaction and support they need for overall health and happiness.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Respite program Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ontario Estates Senior Living in Mansfield, OH offers a comprehensive range of care services and amenities to cater to the needs and preferences of its residents. The community provides respite care for seniors in need of temporary support.

Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. They have access to community-operated transportation services for their convenience and ease of mobility. There are also family overnight stay rooms available for loved ones who wish to spend the night.

The community features multiple spaces designed to promote physical fitness and socialization, including a fitness room, gaming room, outdoor patio, and garden. For intellectual pursuits, there is a small library for residents to peruse. Wi-Fi/high-speed internet is provided throughout the premises.

The assisted living community prioritizes the well-being of its residents by offering 24-hour call systems and supervision. Trained staff members are available to provide assistance for activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their prescribed medications accurately and timely.

Dining at Ontario Estates Senior Living is tailored to meet special dietary restrictions if necessary. Resident-run activities are organized regularly, along with scheduled daily activities planned by the staff. Fitness programs help promote an active lifestyle among residents. Planned day trips provide opportunities for exploration beyond the community's boundaries.

Additionally, Ontario Estates Senior Living benefits from its proximity to various establishments essential for residents' needs. There are two cafes nearby where residents can enjoy meals outside of the dining facilities. Parks offer natural spaces for relaxation and leisurely walks. Residents have convenient access to nine pharmacies nearby for any medication requirements. The presence of 49 physicians ensures that healthcare providers are within reach when needed. Numerous restaurants offer diverse dining options in the vicinity as well.

Transportation arrangements (both medical and non-medical) are made readily available for residents' appointments. The community is also close to seven places of worship, allowing residents to nurture their spiritual well-being. Three hospitals nearby provide additional peace of mind in case of medical emergencies.

Overall, Ontario Estates Senior Living provides a comfortable and enriching environment for seniors, incorporating an array of amenities, care services, and proximity to essential facilities.

Nearby Places of Interest

Restaurants

  • Taco Bell (0.1 miles)
  • O'Charley's Restaurant + Bar (0.2 miles)
  • Cheddar's Scratch Kitchen (0.6 miles)
  • TGI Friday's (0.8 miles)
  • Jersey Mike's (1 miles)
  • Chipotle Mexican Grill (1 miles)
  • Bob Evans (1.1 miles)

Cafes

  • Starbucks (0.2 miles)
  • The Cove Coffee Shop (3.5 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Wellspring (1.2 miles)
  • Walmart Pharmacy (1.9 miles)
  • Discount Drug Mart (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.7 miles)
  • Medicine Shoppe (4.2 miles)

Physicians

  • Pediatric Consultants of Mansfield (0.8 miles)
  • Ontario Mental Health (0.8 miles)
  • Ajay Chawla (1.1 miles)
  • Mansfield Internal Medicine (1.2 miles)
  • Dr Long's Office(Ontario Medical Associates) (1.2 miles)
  • Ontario Children's Health (1.2 miles)
  • Dr Adkins (1.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.9 miles)
  • Norfolk Southern (2.2 miles)

Places of Worship

  • Church of God (1.9 miles)
  • Impulse Student Ministries (2.2 miles)
  • SoulFire Youth (2.6 miles)
  • Linden Road Presbyterian Church (3.1 miles)
  • St Luke's Lutheran Church (3.9 miles)
  • First United Methodist Church (4.4 miles)
  • Apostolic Church of Christ (4.6 miles)

Parks

  • Marshall Park (2.9 miles)

Hospitals

  • Kindred Healthcare (4 miles)
  • Medcentral Health System (4 miles)
  • Kindred Hospital Central Ohio (4 miles)

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