Crystal Care Ctr of Mansfield

Pros

• The staff at the facility were hospitable and responsive to the mother's needs, creating a supportive environment for her.
• The living space was described as clean, contributing to a positive atmosphere for residents.
• The mother was happy and content while staying at the facility, indicating she found some comfort in her surroundings.
• Having the same caregivers come into the home after discharge provided continuity and stability for the mother’s care.

Cons

• The nursing staff failed to inform the family about the mother's fall, resulting in undisclosed injuries.
• Aides neglected to secure the mother's seat belt, leading to her falling out of her wheelchair.
• Nurses discussed other residents' medical issues openly, violating HIPAA regulations in front of family members.
• The facility has a severe bed bug infestation that is not being properly addressed.
• There is a high turnover rate among nurses and aides, indicating staffing instability and potential care quality issues.
• Management appears more focused on profit than on providing quality care for residents.
• Complaints regarding the food quality were common, and meals were served cold despite proximity to the kitchen.

Review

A Tale of Two Experiences: Navigating Care in Assisted Living Facilities

The journey of caring for elderly parents often leads families to explore assisted living facilities, where the promise of trained staff and a safe environment becomes crucial. However, the experiences shared by families can vary dramatically, as illustrated by two contrasting reviews from individuals grappling with the complexities of such care. The first account sheds light on a distressing experience that reveals profound systemic failures within a nursing facility, while the second speaks to a more positive transition back home after therapy. Together, these narratives highlight important considerations for families seeking quality care for their loved ones.

In a heart-wrenching account, one family described their mother's unfortunate fall in a nursing facility that seemed devoid of adequate oversight and attention. This incident serves as an alarming reminder of the high turnover rates among nurses and aides in such environments. With understaffing or insufficient training potentially at play, the consequences can be dire; in this case, the mother fell out of her wheelchair due to an aide's failure to secure her seatbelt properly. Trapped between the sink and toilet for 20 agonizing minutes before being discovered, she suffered visible bruises and swelling—a scenario that no family should have to endure. The lack of communication regarding her injuries further compounded their distress when they learned about them from another aide rather than directly from nursing staff.

The breach of patient confidentiality emerged as another significant concern within this review. Nursing staff reportedly discussed other residents' medical situations openly while attending to patients like their mother, violating HIPAA regulations designed to protect personal health information. Such negligence not only undermines trust but also creates an uncomfortable environment for families who are already grappling with their loved ones' vulnerable health conditions.

Additionally troubling was an issue with bed bugs that went unaddressed in this particular facility. The family's frustration over what they perceived as negligence on part of management—who seemed more interested in profit than patient welfare—led them to ultimately remove their mother from this so-called "rat hole." Their relief at taking her home was palpable; however, it encapsulated a sadness about how many other residents might still be experiencing similar challenges without advocacy or support.

Conversely, another family reflected on a more favorable experience as they transitioned their mother back home after completing her therapy at a different facility. This account emphasized how critical proper caregiving can be when delivered by attentive staff members who prioritize patient needs above all else. The caregivers who continued to assist at home mirrored those who had provided care during her stay at the facility—an indication that consistency played a vital role in ensuring comfort and wellbeing.

While acknowledging minor grievances—such as food quality—the second review painted a picture of relative satisfaction with cleanliness and hospitality within the care environment. Despite complaints about meals lacking warmth or taste—a reasonable criticism given that food service is essential in maintaining both health and morale—the overall experience remained positive for this family. Their mother's contentment amidst ongoing changes reinforced that good care must extend well beyond basic medical assistance; attention to mental and emotional wellbeing is equally important.

In summary, these two very different narratives remind us that finding suitable assisted living can be fraught with challenges—including issues like staffing stability, communication practices regarding resident care, adherence to privacy standards such as HIPAA, and even basic hygiene issues like pest control. Families must remain vigilant advocates for their loved ones while navigating these complex landscapes filled with potential pitfalls or rewarding experiences alike. Ultimately, each family's search underscores how imperative it is for facilities to prioritize qualified staffing and compassionate care amid increasingly demanding operational realities driven by financial concerns.

This area of Mansfield, Ohio offers a mix of services and amenities that may be appealing for senior living. With several churches in close proximity, individuals can easily access places of worship for spiritual fulfillment. Additionally, there are various dining options ranging from fast food to sit-down restaurants, providing convenience and variety for meals. The availability of pharmacies and healthcare facilities nearby ensures easy access to medical services when needed. Overall, this neighborhood provides a range of resources that could contribute to a comfortable and convenient lifestyle for seniors.

Places of Worship

• Church of God (0.3 miles)
• Impulse Student Ministries (0.6 miles)
• Linden Road Presbyterian Church (1.8 miles)
• St Luke's Lutheran Church (2.2 miles)
• First United Methodist Church (2.7 miles)
• Apostolic Church of Christ (2.9 miles)
• SoulFire Youth (3.7 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)
• Norfolk Southern (3 miles)

Restaurants

• Bob Evans (0.5 miles)
• McDonald's (0.5 miles)
• Mansfield Restaurant (1.4 miles)
• Arby's (1.4 miles)
• TGI Friday's (1.7 miles)
• Wokano (1.8 miles)
• Bob Evans (1.8 miles)

Physicians

• Ontario Mental Health (0.9 miles)
• Interventional Spine and Pain Rehabilitation Center (1.1 miles)
• Stretanski Michael F DO (1.1 miles)
• Rapid Response (1.2 miles)
• Rashid Pervez (1.5 miles)
• Albert L Timperman MD (1.6 miles)
• Pediatric Consultants of Mansfield (1.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2 miles)
• Discount Drug Mart (2.1 miles)
• Wellspring (2.2 miles)
• Walmart Pharmacy (2.2 miles)
• Medicine Shoppe (2.7 miles)

Cafes

• Starbucks (2 miles)

Hospitals

• Kindred Healthcare (2.4 miles)
• Medcentral Health System (2.4 miles)
• Kindred Hospital Central Ohio (2.4 miles)