Ontario Pointe

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Ontario Pointe

Ontario Pointe

2124 Park Avenue W, Mansfield, OH 44906

For more information about senior living options: (844) 490-3973

3.3 from 6 reviews
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Assisted Living Independent Living

Overall Review of Ontario Pointe

Pros

  • pro The staff and leadership have done a lot of great things recently, improving the level of care.
  • pro The facility's appearance has improved thanks to the efforts of the staff and leadership.
  • pro The overall care provided at the facility has improved, as noted by the reviewer.

Cons

  • pro Missy wouldn't release the mother's personal belongings, including purse, checkbook, knick-knacks, TV, jewelry, and cellphone.
  • pro Missy would hang up on callers, preventing any resolution.
  • pro The reviewer would not recommend putting a family member in the facility or leaving them there.
  • pro The place was described as "a little rough" years ago.
  • pro Access to resolve issues was by phone only, and Missy would end calls.

Review

For years my mom lived at this facility, and the place carried a reputation that was rough around the edges in its earlier days. It wasn't just about the day-to-day rhythms of care; it felt like the whole environment wasn't fully settled or welcoming at first. Over time, though, we began to notice a shift. The staff and leadership started making changes that translated into real improvements in how residents were treated and how the facility looked. It wasn't perfect, but there was a clear effort to raise the standard of care and to refresh the atmosphere so that it felt more respectful and comfortable for the people living there.

The most difficult moment came after my mom passed away. In the weeks that followed, an issue arose with the handling of her personal belongings. A lady named Missy, who worked at the facility, would not release my mom's personal items. We were able to recover a few things, but many items stayed with the facility, including important belongings like her purse, checkbook, knickknacks, television jewelry, and her cellphone. The situation was compounded by the fact that we couldn't access the place to retrieve anything in person; our only option seemed to be calling, and Missy would frequently hang up on us or shut down the conversation. It left us with a bitter sense that family treasures and important documents were being withheld without a straightforward path to resolution.

On top of the emotional strain, this experience made us worry about how families are treated when a loved one passes and bereavement is already hard enough. The inability to enter the facility to sort through belongings and the sense that there wasn't a reliable, respectful process for releasing items created a painful and frustrating barrier. The repeated phone exchanges, sometimes ending with a disconnect, left us feeling powerless about protecting and reclaiming what mattered most to my mom. We came away with a strong impression that, under such circumstances, it would be wise to reconsider placing a family member in that environment.

Despite this troubling episode, there remains a clear contrast with the past. Years ago, the same place felt a little rough in several ways, but recent reports and observations suggest that the staff and leadership have done a lot to turn things around. Those responsible for the operation have taken meaningful steps to improve not only the level of care provided to residents but also the overall look and feel of the facility. The common spaces look cleaner, there are more resources, and there seems to be a more organized approach to activities and resident well-being. In short, the improvements appear real and noticeable, signaling a genuine commitment to elevating both the care residents receive and the environment in which they live.

In the end, the two experiences together create a nuanced portrait. On one hand, there are lingering concerns about how personal items and family belongings are managed after a resident's death, and there is a clear need for better communication and accountability from those in charge. On the other hand, there is evidence that the facility has made strides in care quality and in the atmosphere it seeks to create for residents and their families. If you are evaluating this place, it's important to weigh these factors carefully: acknowledge the progress that has been made, but remain vigilant about policies around belongings, access, and family communication. As family members, we deserve transparent processes and respectful handling of our loved ones' possessions, even during the most difficult times. And for the facility, the message is simple: sustain the improvements, ensure clear channels for family inquiries, and keep building the trust that has begun to take root.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ontario Pointe in Mansfield, OH is an assisted living community that offers a range of care services for seniors. With a focus on independent living, residents can enjoy their own fully furnished apartments with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library.

The community provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. The staff also offers diabetes care and meal preparation according to special dietary restrictions. Medication management is available to ensure residents' health needs are met.

Ontario Pointe aims to create a vibrant and engaging environment for its residents. Community-sponsored activities and resident-run activities are organized regularly, giving seniors the opportunity to socialize and stay active. Devotional activities offsite are available for those seeking spiritual enrichment.

The location of Ontario Pointe offers convenience with cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all nearby. This allows residents easy access to essential amenities and healthcare services within close proximity.

Overall, Ontario Pointe provides a comfortable assisted living community where seniors can maintain their independence while receiving personalized care and support in a welcoming environment.

Nearby Places of Interest

This area of Mansfield, Ohio offers convenient access to a variety of essential amenities for senior living. There are several pharmacies located within close proximity, making it easy to access medication and healthcare supplies. Additionally, there are numerous dining options nearby, ranging from casual fast-food restaurants to sit-down establishments. Medical care is readily available with multiple physicians' offices in the area. For transportation needs, Norfolk Southern and U-Haul services are conveniently located. Cafes such as Starbucks provide a space for socialization and relaxation. Places of worship are also nearby for spiritual fulfillment. Parks offer opportunities for outdoor activities and exercise. In case of emergencies or medical needs, Kindred Hospital Central Ohio and Medcentral Health System are easily accessible. Overall, this part of Mansfield provides a well-rounded environment with necessary services for comfortable senior living.

Pharmacies

  • Walmart Pharmacy (0.1 miles)
  • Discount Drug Mart (0.2 miles)
  • Wellspring (0.9 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Good Neighbor Pharmacy (3.5 miles)

Restaurants

  • Olive Garden (0.4 miles)
  • Golden Corral (0.4 miles)
  • Burger King (0.5 miles)
  • McDonald's (0.7 miles)
  • Arby's (0.8 miles)
  • Wokano (0.8 miles)
  • Bob Evans (0.8 miles)

Physicians

  • Ontario Medical Associates (0.8 miles)
  • Dr Adkins (0.8 miles)
  • Ontario Children's Health (0.8 miles)
  • Dr Long's Office(Ontario Medical Associates) (0.8 miles)
  • Mansfield Internal Medicine (0.8 miles)
  • Ajay Chawla (0.8 miles)
  • Rapid Response (1.1 miles)

Transportation

  • Norfolk Southern (0.9 miles)
  • U-Haul Neighborhood Dealer (2.6 miles)

Cafes

  • Starbucks (1.9 miles)
  • The Cove Coffee Shop (2.8 miles)
  • Starbucks (3.6 miles)

Places of Worship

  • Linden Road Presbyterian Church (2.3 miles)
  • Impulse Student Ministries (2.4 miles)
  • Church of God (2.5 miles)
  • St Luke's Lutheran Church (3.5 miles)
  • Apostolic Christian Church (3.8 miles)
  • First United Methodist Church (4.1 miles)

Parks

  • Marshall Park (2.4 miles)

Hospitals

  • Kindred Hospital Central Ohio (3.4 miles)
  • Kindred Healthcare (3.4 miles)
  • Medcentral Health System (3.4 miles)

Frequently Asked Questions

Where is Ontario Pointe?

Nearby Communities

Assisted Living in Nearby Cities

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