Ontario Estates Senior Living

Pros

• The staff at the facility are very professional and caring, providing excellent support to residents.
• Residents appreciate the freedom to participate in various activities or relax in their rooms as they choose.
• The food served at the facility is consistently praised as good, with residents enjoying their meals.
• The facility itself is described as nice and recently updated, contributing to a pleasant living environment.
• Many reviews highlight the friendly and accommodating nature of the staff, making residents feel cared for and respected.
• Residents engage in a variety of enjoyable activities, such as potlucks and outings, which help keep them actively involved.
• Families express confidence in the quality of care their loved ones receive at the facility, often recommending it to others.
• The management team is recognized for being sincere and responsive to both residents' and employees' needs.
• Employees are appreciated for their teamwork and commitment to providing a home-like atmosphere for residents.
• Overall impressions of Elmcroft indicate it is a compassionate place where both residents and staff thrive together.

Cons

• The facility did not provide a safe or home-like environment, as my father-in-law was denied fresh air and the staffing was inadequate.
• There were issues with medication administration that led to my mother deteriorating so badly she could no longer feed herself.
• The staff continued to charge for services after her departure, expecting payment even though she had not been there for over a month.
• The community is grossly understaffed due to the pandemic, impacting the quality of care.
• Care levels were inconsistent and based on a ranking system that seemed unreliable.
• Some areas of the facility, like worn carpet, detracted from the overall impression despite cleanliness being satisfactory.
• While there were positive experiences, there were instances where follow-up on care was necessary due to lack of attention.
• My loved one had to be taken to the hospital instead of receiving appropriate internal care for memory-related needs.

Review

The experience of families at various senior living facilities highlights a wide array of sentiments ranging from extreme satisfaction to significant concerns. One particularly praised facility, Elmcroft of Ontario, has garnered positive feedback for its dedicated staff and the quality of care it provides. Residents enjoy a range of activities that promote engagement and socialization, making it a comfortable place for those who desire an active lifestyle. Families noted that their loved ones appreciate the freedom to choose how they spend their days—whether participating in activities or enjoying peaceful downtime in their rooms. Many reviews commend the excellent dining options available, with multiple mentions that residents do not miss meals and find the food consistently enjoyable.

However, contrasting opinions emerge when discussing other facilities like Ontario Estates. Some reviews reveal alarming instances where residents felt unsafe or were denied basic rights to fresh air and outdoor access. Complaints about inadequate staffing further point to a lack of attention on critical care needs, leading to deteriorating health among some patients. A notable review highlighted distress over billing practices after a loved one was moved out; the family continued to receive charges for services not rendered long after the resident had left the facility. Such experiences raise important questions about transparency and accountability in elder care.

Toured facilities such as Ontario Estates also sparked mixed feelings regarding cleanliness and overall atmosphere. While initial tours present well-maintained environments with satisfactory accommodations, some visitors pointed out issues like worn carpeting and underwhelming engagement opportunities for more active residents. The remodeling efforts being undertaken were seen as promising but left some feeling unsure about the immediate conditions offered to potential new residents.

Despite these issues reflected in several reviews, Elmcroft stands out positively amid these concerns. Family members consistently express gratitude toward staff who go above and beyond in providing compassionate care during challenging times. Testimonials emphasize respectful treatment coupled with kindness—a crucial factor for families seeking comfortable homes for their loved ones who may require assistance due to aging or health complications.

Reviews from employees at Elmcroft also supplement the positive image portrayed by families. Staff members highlight a culture built around family-like teamwork and genuine concern for residents’ wellbeing. They speak highly of employee appreciation initiatives that foster morale and encourage dedication among team members while creating an uplifting environment for both staff and residents alike.

In summary, while experiences vary significantly across different facilities—from exceptional caregiving at Elmcroft of Ontario to troubling shortcomings reported by families at Ontario Estates—the overarching theme is clear: finding a suitable senior living community is essential and requires thorough research into each facility's environment, staffing levels, care quality, and overall management practices. For many families navigating these decisions during difficult times, personal recommendations combined with firsthand experiences can provide invaluable insights into what they can expect when considering assisted living options for their loved ones.

This section of Mansfield, Ohio offers a convenient and diverse array of amenities for seniors looking to settle in the area. With several dining options such as Taco Bell, O'Charley's Restaurant + Bar, and Cheddar's Scratch Kitchen within close proximity, residents can enjoy a variety of culinary experiences. In terms of healthcare, there are multiple pharmacies including CVS Pharmacy and Wellspring nearby, as well as several physician offices like Pediatric Consultants of Mansfield and Mansfield Internal Medicine. Additionally, transportation services such as U-Haul Neighborhood Dealer and Norfolk Southern provide accessibility for getting around the area. For those seeking spiritual fulfillment, there are various places of worship such as Church of God and Linden Road Presbyterian Church available. Overall, this part of Mansfield offers a range of resources to support a comfortable and fulfilling senior living experience.

Restaurants

• Taco Bell (0.1 miles)
• O'Charley's Restaurant + Bar (0.2 miles)
• Cheddar's Scratch Kitchen (0.6 miles)
• TGI Friday's (0.7 miles)
• Jersey Mike's (0.9 miles)
• Chipotle Mexican Grill (1 miles)
• Bob Evans (1 miles)

Cafes

• Starbucks (0.3 miles)
• The Cove Coffee Shop (3.6 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Wellspring (1.1 miles)
• Walmart Pharmacy (1.8 miles)
• Discount Drug Mart (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• Medicine Shoppe (4.2 miles)

Physicians

• Pediatric Consultants of Mansfield (0.7 miles)
• Ontario Mental Health (0.8 miles)
• Ajay Chawla (1 miles)
• Mansfield Internal Medicine (1.1 miles)
• Dr Long's Office(Ontario Medical Associates) (1.1 miles)
• Ontario Children's Health (1.1 miles)
• Dr Adkins (1.1 miles)

Transportation

• U-Haul Neighborhood Dealer (1.8 miles)
• Norfolk Southern (2.2 miles)

Places of Worship

• Church of God (1.9 miles)
• Impulse Student Ministries (2.2 miles)
• SoulFire Youth (2.6 miles)
• Linden Road Presbyterian Church (3 miles)
• St Luke's Lutheran Church (3.8 miles)
• First United Methodist Church (4.3 miles)
• Apostolic Church of Christ (4.6 miles)

Parks

• Marshall Park (2.9 miles)

Hospitals

• Kindred Healthcare (3.9 miles)
• Medcentral Health System (3.9 miles)
• Kindred Hospital Central Ohio (3.9 miles)