1995 East State Street, Salem, OH 44460
For more information about senior living options: (844) 490-3973
The hospital is described as clean with great service quality, and staff who are helpful from check-in to discharge. Dr. Dominic Peters is regarded as the best person for knee replacement. Dr. Peters’ knee replacement is praised as flawless, with outstanding care from pre-surgery to post-surgery and excellent overall communication. The emergency department staff are recognized for compassionate and attentive care, including positive experiences with children. The facility is lauded for high-quality nurses, aides, doctors, and support staff, with clean, spacious rooms and overall top-notch care.
The family felt the hospital never explained what was wrong during the 10 days and seemed focused on sending their mother to a nursing home. The ER wait times were extremely long, with patients waiting hours and never being taken to a room or given a scan. The ER doctor was condescending and lacked empathy during a mental health crisis, leading the reviewer to not recommend the ER. ER staff were described as incompetent, with a doctor allegedly using ChatGPT for a diagnosis and a nurse who was rude. The hospital’s billing practices were horrible, with accounts mismanaged and calls repeatedly going unreturned. The facility was severely understaffed, causing long waits and patients’ needs going unaddressed. There were reports of dirty, unsanitary conditions in the ER, with staff not washing hands or cleaning rooms. Patients waited hours for test results or updates, while doctors and staff failed to communicate progress. It was said that patients were pressured to pay large bills or face collections, implying a money-driven operation. Numerous reviews labeled the hospital as the worst and urged others to go elsewhere.Salem Regional Medical Center is best suited for local residents who can depend on it for non-emergency, routine care and for patients who prioritize a strong surgical pathway, a clean facility, and reliable post-operative support when working with a trusted provider. The facility earns its strongest endorsements from individuals who have had successful experiences with specific clinicians and teams, most notably around knee replacement procedures performed by Dr. Peters, and from those who found the hospital’s environment and basic services well-run on certain days. For families weighing options, the message is clear: SRMC can deliver solid, contained care in predictable, planned settings, but it is not consistently reliable as an emergency hub.
Those who should seriously consider alternatives are families prioritizing urgent, dependable ER care and transparent, responsive business interactions. The ER, in particular, has sparked widespread concerns about wait times, staffing levels, and timely communication. Several reviews describe delays that stretch for hours, with patients or families left without clear updates, mixed judgments about diagnoses, and disjointed discharge planning. Billing and administrative processes have also drawn sharp criticism, including difficulty reaching a responsive representative and disputes over balances that escalate to collections in ways that feel punitive. In short, for anyone who cannot tolerate prolonged, opaque waits or billing uncertainty, alternative regional hospitals are worth evaluating.
The most persuasive pros revolve around the facility’s cleanliness, visible professionalism on occasion, and the surgical workflow when the right team is in place. When care is coordinated, the hospital shines: preoperative to postoperative care in the surgical department receives praise from patients who feel supported by attentive nurses, therapy staff, and the broader team. Positive experiences highlight competent perioperative handling, thoughtful PT/OT instruction, and a cohesive surgical continuum, elements that can translate into smoother recoveries and clearer communication for families already comfortable with a specific surgeon. In elective contexts, SRMC’s strengths lie in the tangible, day-to-day competence of staff in areas outside the most chaotic emergency moments.
Yet the main cons frequently overshadow those strengths. The ER is described as chronically under-resourced, with long waits, intermittent triage responsiveness, and inconsistent medical judgment from some physicians. Reports of dismissive attitudes, poor bedside manner, or choices that stall critical decisions are not rare, and several accounts recount patients waiting through the night for essential tests or pain relief without timely updates. Billing and administration recur as a systemic drag, accounts of misapplied payments, unreturned calls, and aggressive collection practices color the overall impression far more than any individual clinician’s competence. Taken together, these patterns create a risk profile that makes SRMC feel like a second choice for urgent or complex needs.
The key pros do offset the cons only partially and inconsistently. When the system is functioning well, clean facilities, professional non-ER teams, and a competent surgical line, the hospital delivers dependable outcomes that can reassure families during planned procedures and routine care. However, the recurring ER bottlenecks and billing friction erode trust and raise anxiety for households facing emergencies or ongoing care coordination. For families prioritizing predictability and speed in emergency situations, SRMC’s drawbacks are too telling to ignore. For those pursuing elective surgery with a proven surgeon and a well-functioning perioperative team, SRMC can still be a viable option, provided the patient understands the potential variability in service levels.
The practical takeaway is decisive. SRMC serves well for those who can operate within its strengths: a clean, orderly environment, and a surgical experience backed by trusted clinicians, with the caveat that ER experiences and administrative interactions may disappoint. Families mustenter this choice with clear plans for how to handle potential delays, and with a readiness to pursue alternatives if urgent needs arise. Before admission, inquire about current ER wait-time history, confirm the exact care team for any planned procedures, and request a direct point of contact for billing questions to avoid getting lost in the system. If emergency care, rapid triage, and consistent follow-through are non-negotiable, look toward competing hospital networks in the region. In the end, SRMC offers credible, patient-centered care in controlled contexts, but it is not the safest or most reliable default for high-stakes emergencies or for households seeking frictionless billing and admissions processes.
15 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Salem Regional Medical Center in Salem, OH is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where residents can enjoy delicious meals prepared and served by the staff. Each living space is fully furnished, providing residents with a comfortable and inviting environment. The community also boasts a beautiful garden and outdoor space where residents can relax, socialize, or engage in activities.
Housekeeping services are provided to ensure that the living spaces are kept clean and tidy at all times. Move-in coordination is available to assist new residents with the transition into their new home. Telephone and Wi-Fi/high-speed internet access are also provided for the convenience of the residents.
When it comes to care services, Salem Regional Medical Center offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to provide specialized care for individuals with diabetes, including dietary management. Medication management is also available to ensure that residents receive their medications accurately and on time. Special dietary restrictions can be accommodated to meet individual needs.
The community offers scheduled daily activities that cater to various interests and preferences. Residents can participate in these activities to stay active and engaged within the community.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and another hospital located conveniently close by. This allows residents easy access to additional services they may need or desire outside of the assisted living community.
Overall, Salem Regional Medical Center in Salem, OH provides a caring and comfortable environment for seniors who require assistance with daily tasks but still want to maintain their independence.
Salem Regional Medical Center is located at 1995 East State Street, Salem, OH 44460 in Mahoning County, Ohio
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