1995 East State Street, Salem, OH 44460
For more information about senior living options: (844) 490-3973
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Dr. Peters' knee replacement was flawless, and the team delivered outstanding care from pre- to post-surgery. The hospital is spotless. Nurses Carla, Maxie, Emily, and Stacy provided exceptional care. OT and PT staff were thorough, well trained, and professional. The food service and housekeeping staff provided commendable service. The emergency department staff were helpful and attentive, and the care was wonderful. The facility is excellent with high-quality nurses, aides, doctors, and support staff.
The hospital has declined from a once-promising local facility into one seen as greedy and petty under new leadership. The new leadership is viewed as greedy, and the overall care has deteriorated. Nursing staff have left, and daily patient care has gone downhill. Patients are advised to seek care elsewhere due to the quality concerns. A patient felt doctors did not care and treated them with little empathy. Hygiene and room sanitation were severely lacking, making stays feel unsafe. Billing is described as extremely frustrating and unresponsive, with aggressive collection practices. ER wait times are unacceptably long due to understaffing and inefficient processes. Test results and diagnoses are delayed, causing patients to wait for hours without updates. Staff are described as unprofessional and disrespectful, with rude and dismissive attitudes. The ER and facility are portrayed as dirty, chaotic, and poorly managed. Several reviews warn others to avoid the hospital and go elsewhere.Salem Regional Medical Center is best suited for families and patients who can tolerate variability in day-to-day experience but want access to solid surgical care when the right team is on site. In particular, the center has earned praise for knee replacement patients when Dr. Peters and his supporting staff handle pre- and post-operative care with clear communication, thorough preparation, and a clean, well-maintained environment. For families seeking compassionate bedside attention on busy days, there are instances where nurses and aides have delivered individually attentive care, and the surgical department has demonstrated high competence when staffing and workflows align. This facility rewards consistent, well-coordinated teams and clean, orderly facilities; it does not reward generic, one-size-fits-all expectations.
Those who require consistently rapid emergency care, predictable wait times, and uniformly reliable billing and administration should consider alternatives. The ER at Salem is frequently spotlighted for slow throughput, long waits, and system bottlenecks that leave patients in limbo for hours even when the case is urgent. Billing and patient-services experiences are repeatedly described as difficult to navigate, with reports of unreturned calls, complex portals that don't work as advertised, and aggressive collection practices that overshadow clinical care. In short, if steady, transparent operations and friction-free administration are non-negotiable, other nearby facilities typically deliver a more predictable experience.
The strongest offset to the notable cons comes when the right clinical team is present and the patient enters care areas that run smoothly. Several reviews commend the ER personnel for compassion and attentiveness on particular shifts, and the surgical unit is highlighted for professionalism, thorough patient education, and effective post-operative recovery when the care team is cohesive. When practitioners demonstrate clear communication, follow-through, and genuine concern, the hospital can transform a potentially frustrating stay into a meaningful healing experience. In this sense, Salem Regional Medical Center can be a reliable option for complex procedures and acute care - provided the patient encounters a well-functioning team.
However, the dominant narrative across many reviews centers on critical weaknesses in the ER and in administrative functions. Chronic understaffing translates into hours-long waits, with patients waiting to be seen, to get tests, or to receive results; some families report feeling ignored, disrespected, or shuffled through a system that seems to prioritize throughput over bedside care. Billing and administrative friction appear as a recurring barrier, with reports of malfunctions in portals, misapplied payments, and aggressive debt collection that creates stress during illness or recovery. These systemic pressures can overshadow even strong clinical care, making the experience feel disjointed and unsatisfactory.
Additional concerns touch on the consistency of care and the handling of emergencies. There are numerous accounts of doctors or nurses appearing disengaged, misdiagnoses or delays in critical testing, and discharge processes that feel hurried or opaque. In some situations, patients report adequate care and timely interventions, but in others the same clinicians - when off-shift or overextended - fall short of expectations. Families with vulnerable loved ones, particularly seniors or those with time-sensitive needs, may face real risk if the hospital's workflow is not reliably staffed and communicated. The message is clear: clinical excellence can exist, but it is uneven and highly dependent on who is on duty and how well the systems respond.
For families weighing choices, the practical path is to plan around these realities. If choosing Salem Regional Medical Center, inquire in advance about the primary physician and care team for planned procedures and confirm their availability. Prepare for the ER by considering nearby alternatives for non-urgent needs and ensure a clear plan for follow-up care and billing. In acute situations, push for prompt triage, request patient advocates, and document all communications to minimize confusion. When a surgical procedure is contemplated, leverage the positive signals around Dr. Peters and the surgical staff, but maintain a parallel plan for potential back-up options should the ER or administrative workflows prove challenging.
15 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Salem Regional Medical Center in Salem, OH is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where residents can enjoy delicious meals prepared and served by the staff. Each living space is fully furnished, providing residents with a comfortable and inviting environment. The community also boasts a beautiful garden and outdoor space where residents can relax, socialize, or engage in activities.
Housekeeping services are provided to ensure that the living spaces are kept clean and tidy at all times. Move-in coordination is available to assist new residents with the transition into their new home. Telephone and Wi-Fi/high-speed internet access are also provided for the convenience of the residents.
When it comes to care services, Salem Regional Medical Center offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to provide specialized care for individuals with diabetes, including dietary management. Medication management is also available to ensure that residents receive their medications accurately and on time. Special dietary restrictions can be accommodated to meet individual needs.
The community offers scheduled daily activities that cater to various interests and preferences. Residents can participate in these activities to stay active and engaged within the community.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and another hospital located conveniently close by. This allows residents easy access to additional services they may need or desire outside of the assisted living community.
Overall, Salem Regional Medical Center in Salem, OH provides a caring and comfortable environment for seniors who require assistance with daily tasks but still want to maintain their independence.
Salem Regional Medical Center is located at 1995 East State Street, Salem, OH 44460 in Mahoning County, Ohio
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