Salem Regional Medical Center is a nursing home community in Salem, OH.
Information last verified:
1995 East State Street, Salem, OH 44460
For more information about senior living options: (866) 208-4318
2.3 from 117 reviews
5 stars
35
4 stars
0
3 stars
2
2 stars
3
1 stars
77
Overall Review of Salem Regional Medical Center
caveat34 reviews mention this
Emergency room waits draw criticism
Emergency room timing is a recurring concern in reviews.
Many reviewers report long waits before being seen, delays in getting scans or results, and difficulty getting updates while in the emergency department. Some describe circumstances like being left in waiting areas or not receiving a timely room or evaluation despite symptoms that worried them. A few reviewers still add that staff members can be professional and helpful, but the overall complaint centers on process time.
common26 reviews mention this
Staff helpfulness is a common theme
Residents describe staff who are kind and professional when care is delivered.
Across positive reviews, people emphasize politeness and attentiveness from the front desk through nurses, therapists, and physicians. Several accounts specifically call out individual caregivers for being knowledgeable, responsive to concerns, and supportive during visits and procedures. Other reviews are sharply negative about care and bedside approach, so the staff experience appears inconsistent depending on the situation and team on duty.
caveat19 reviews mention this
Billing and collections feel difficult
Billing problems and collections show up repeatedly in reviews.
A number of reviews complain about how hard it is to reach billing or customer service, along with issues coordinating payment plans or resolving balances. Several reviewers describe account errors, getting bills sent to collections, or being pressured with legal action. Even in reviews that praise medical care, billing is often called out as a major source of frustration.
common3 reviews mention this
Cleanliness is mentioned both ways
Some reviews highlight a clean, well-kept setting.
A few reviewers describe the facility as clean and note positive experiences related to housekeeping and room cleanliness. Others give the opposite impression, including mentions of unclean conditions in the emergency room. Taken together, cleanliness is not described uniformly across reviews.
differentiator5 reviews mention this
Therapy and surgery reviews are positive
Some reviews praise rehabilitation and procedural care.
Separate from emergency-room experiences, several reviews describe positive outcomes with therapy and planned procedures, including outpatient physical therapy and postoperative care. People mention clinicians creating a program to address pain and describe communication and teamwork during the surgical process. These positive accounts stand out against the larger number of concerns that focus on emergency wait times.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
15 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Salem Regional Medical Center (0 miles)
Physicians Dialysis Center-North Lima (10.6 miles)
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15 resident community capacity
Skilled Nursing Facility
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Personalized care from a dedicated staff in a well-located community near parks, hospitals, and amenities.
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Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony