Canfield Acres - Windsor House At Canfield
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6445 State Route 446, Canfield, OH 44406
For more information about senior living options: (844) 490-3973
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The staff went above and beyond for both patients and visiting family. DeAnn is described as a lifeline, ensuring clear, transparent communication and VA coordination. The care teams - nursing, physical therapy, and meals - are professional, compassionate, and responsive. The food service is exceptional, with an amazing chef and thoughtful, flavorful dishes. The physical therapy team, especially Gina and Marshall, provided outstanding motivation and support. Windsor House at Canfield is credited with providing comfort, compassion, and peace of mind. Front desk and administrative staff, including Cindy, are helpful and go above and beyond. The facility offers robust rehab programs and well-equipped therapy rooms, with one of the best rehab teams in the area.
The staff were frequently on their phones and distracted while patients clearly needed assistance, raising concerns about professionalism and resident safety. Inappropriate personal relationships among staff, including flirting and visible intimacy on duty, were reported as completely unacceptable in the healthcare setting. The facility was criticized for insufficient supervision and a lack of ongoing training on professional conduct. Families experienced a lack of timely communication, including not being informed about discharge plans or care changes. A reviewer described Windsor House as "ALL SHOW" and criticized it as unprofessional and not equipped to run a facility. The food service was criticized as poor quality - meals described as horrible and cold with small portions - and staff sometimes failed to feed residents. There were serious concerns about cleanliness and care quality, including dirty rooms, infrequent bathing, bedsores, and a perceived neglect of end-of-life dignity.Windsor House at Canfield inspires strong feelings from families who trust it with their loved ones, and the fabric of reviews stitched together here presents a picture of both remarkable compassion and troubling gaps. On one hand, many families sing the praises of a warm, attentive, and highly capable team that made a tangible difference in their loved ones' lives. On the other hand, other voices raise serious concerns about professionalism, communication, and in some cases the quality of daily care. Taken as a whole, the comments reflect a facility that can excel in empathy and coordination for some residents while falling short in areas that impact safety, dignity, and consistent standards for others.
Positive experiences repeatedly center on standout individuals who become lifelines for families who are navigating care from afar. Veronice Mabry, in particular, receives high praise as part of the broader impression that Windsor House can be a place of extraordinary kindness and professional conduct. A frequent thread through the favorable reviews is DeAnn, described as a "go-to" social worker who embodies professionalism, compassion, and clear, transparent communication. Families recount how DeAnn coordinated with the VA, kept them informed every step of the way, and even worked closely with relatives who live far away to help them support their parent's needs from across the country. The sense of relief that comes from knowing someone is actively coordinating medications, appointments, and home health services is a common highlight.
In addition to the social worker, many residents and families emphasize the strength of the nursing and rehabilitation teams. Names appear repeatedly in glowing notes: Alyson brightening rooms and lifting spirits; Brittany and Allison delivering care with professionalism and warmth; Emily, Miracle, Melody, Carolyn, Stacy, and Liz among the nursing aides who consistently show care and competence; Payola and Veronica among the nurses who earned lasting respect. The rehabilitation program is celebrated, with specific praise for Gina and Marshall in physical therapy. Marshall is credited with motivating a patient to regain strength and reach goals, while Gina is recognized for ensuring that equipment and home-health needs are clearly communicated to the VA, smoothing transitions back home. The sense of teamwork across departments - nursing, physical therapy, meals, and care coordination - contributes to a perception that Windsor House can deliver a well-coordinated, family-centered experience.
Quality of life and environment also come up positively. Several reviews highlight the facility's newer construction, cleanliness, and inviting common spaces - fireplaces in social areas and a well-kept rehab suite that supports recovery. The food program gets high marks from multiple families, with several reviewers praising the depth and flavor of meals, including Hungarian dishes that resonated with a patient's heritage. One reviewer even calls the chef "truly amazing," noting the emotional warmth of a home-like dining experience even while a loved one is away from home. The front office and administrative staff, especially Meredith, are described as responsive and prideful in their roles, helping to create a sense of dependable support beyond direct clinical care. In some stays, families feel that Windsor House provided not only medical and therapeutic care but emotional and logistical support that relieved the burden on relatives who could not be physically present.
Yet the same facility that can shine in coordination, warmth, and skilled rehabilitation can also fall short in ways that matter deeply to residents and their families. A recurring concern is perceived distraction and potential risks to residents' safety: reviewers report staff frequently on their phones, scrolling or texting during duties that require their full attention to patient needs. Inappropriate personal relationships among staff, including flirting and visible intimacy while on duty, are described as unacceptable in a healthcare environment and as a breach of respect for patients and their families. These observations lead some families to call for stronger supervision, ongoing training on professional conduct, and a clear prioritization of residents' care over personal distractions.
Communication gaps feature prominently in several negative accounts. Some families report not being informed about crucial events, such as discharge planning, or not being able to reach staff when they need updates. One account describes a discharge that occurred on the same day as a requested meeting, with families left in the dark amid repeated attempts to contact the facility. Another lengthy lament paints a troubling picture of systemic short-staffing and inconsistent care - bedsores that were not promptly treated, soiled clothing, and beds not being attended to with the regular bathing and hygiene routine that patients deserve. Infections and antibiotic decisions were not clearly communicated, and essential care items - such as regular feeding and assistance when a patient could not feed themselves - were not consistently provided, leading to distress for patients and families alike.
Several reviews include vividly negative personal experiences that overshadow the facility's strengths. One story describes a father's decline during an extended stay, with alarming details of bedsores, missed bathings, repeated delays in aid, and belongings going missing. The reviewer notes a perception of overall neglect at the end of life, despite the presence of hospice services that eventually joined the care team. The sentiment here is a stark warning against letting outward appearances mask deeper problems: a beautiful lobby, warm fireplaces, and polished common areas can obscure real gaps in daily patient care, dignity, and safety in the rooms where residents live.
Despite these grave concerns, some reviewers acknowledge staffing challenges while still highlighting individual acts of care that left a lasting impression. A few accounts mention short-staffing or gaps in daily operations, yet they still provide credit to staff members who went above and beyond in their shifts - nursing teams identified by name as being professional and compassionate, activity coordinators who were engaging, and front-desk personnel who tried to assist despite systemic pressures. In these narratives, Windsor House is depicted as a place with real potential where dedicated staff can and do deliver exceptional care, but where operational issues can compromise consistency and safety.
In the broader arc of these reflections, Windsor House at Canfield emerges as a facility capable of extraordinary, person-centered care when the right people are in place and the system functions smoothly. Families recount experiences of genuine empathy, effective coordination, and memorable acts of kindness that provide both comfort and peace of mind. At the same time, the reviews acknowledge serious concerns that demand attention: professional conduct on the floor, effective supervision, reliable communication, thorough discharge planning, timely intake of care plans, adequate staffing, and careful attention to nutrition and hygiene. Taken together, the stories form a nuanced portrait of a facility blessed with compassionate, capable staff and with opportunities to strengthen procedures that safeguard every resident's safety and dignity.
For families considering Windsor House at Canfield, the message is clear: there are remarkable individuals and programs inside that can translate into deeply positive outcomes for loved ones, especially when care is coordinated through a dedicated social worker like DeAnn and supported by a team that communicates openly with families. Yet there is also an urgent imperative to address staffing realities, uphold professional boundaries and conduct, and ensure that every resident receives consistent, attentive care, clear updates, and respect in both daily routines and end-of-life moments. As with any long-term care setting, the strength of Windsor House will ultimately hinge on turning the best intentions into reliable, everyday practice that places residents' care, safety, and dignity at the center of every decision.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Canfield Acres - Windsor House at Canfield is an exceptional assisted living community located in the beautiful town of Canfield, Ohio. Our community offers a wide range of amenities and care services to ensure that each resident enjoys a comfortable and fulfilling lifestyle.
Our residents can take advantage of various amenities designed to enhance their daily lives. We have a beauty salon on-site, allowing residents to maintain their personal grooming needs. Cable or satellite TV is available in each apartment for entertainment purposes. Community-operated transportation is provided for outings and appointments. A computer center allows residents to stay connected with loved ones or explore their interests online. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our talented culinary team. Additionally, we offer move-in coordination services to ease the transition into our community.
To promote physical well-being, we provide a fitness room fully equipped with exercise equipment. Residents can partake in fitness programs and activities that cater to their individual preferences and abilities. For those who enjoy gaming, we have a dedicated gaming room where residents can challenge friends or engage in friendly competitions.
Our outdoor space includes beautifully landscaped gardens, providing a serene environment for relaxation or socializing with fellow residents. In addition, our small library offers reading materials for those seeking intellectual stimulation.
We understand the importance of maintaining good health at all times. Therefore, our wellness center is staffed 24 hours a day with professionals who are ready to assist residents with any concerns they may have.
Care services at Canfield Acres - Windsor House include assistance with activities of daily living such as bathing, dressing, and transfers. Our highly trained staff provides medication management and prepares and serves meals according to individual dietary restrictions or preferences.
Residents can participate in various activities offered within our community as well as planned day trips organized by our staff. Resident-run activities foster friendship among peers and allow individuals to pursue hobbies or interests they are passionate about.
Conveniently located, our community is in close proximity to cafes, parks, pharmacies, physicians, and restaurants, ensuring that our residents have easy access to important amenities and services.
At Canfield Acres - Windsor House at Canfield, we are committed to providing a warm and inviting environment where seniors can thrive.
Canfield Acres - Windsor House At Canfield is located at 6445 State Route 446, Canfield, OH 44406 in Mahoning County, Ohio
Canfield Acres - Windsor House At Canfield on seniors.fyi includes 10 photos including images showing interior, building, salon, lighting, parking, grass, outdoor, clouds, and more.
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Interior
Building
Architecture
Lighting
Outdoor
Grass
Exercise Equipment
Meeting Room
