Home Instead Senior Care

Pros

• Viki Stoops is praised for setting a high standard for care and for her leadership's direct impact on service quality.
• Her commitment to excellence, integrity, and personalized support makes Home Instead a trusted partner in senior care.
• Viki and her team are described as responsive, reliable, and deeply compassionate.
• The Home Instead staff are consistently viewed as driven by purpose and heart.
• Families report peace of mind and confidence from the care planning, scheduling, and companionship provided.
• Makenzie is commended for genuine care and consistent communication with families.
• Pam Colman is described as an angel - compassionate, conscientious, and hard-working.
• Diana Stabile is recognized for going above and beyond and for fitting in with the family for years.
• Diane Stabile is noted as exceptional with Mom and Dad and a trusted friend to the family.
• Michelle Farmer is highlighted for exceptional caregiver matching and outstanding care.
• Audra is praised for excellent scheduling and strong support.
• Tracey is described as wonderful with the client, bringing comfort to the father.

Review

In working alongside Home Instead Home Care and its leadership, there is a clear thread of professionalism, compassion, and unwavering dedication to the well-being of aging adults. It's hard to overstate the impact of a team that consistently shows up with warmth, patience, and a readiness to respond to every need. Our experiences with Home Instead have reinforced a shared belief in the value of person-centered care, where dignity and respect are not just promises but the everyday standard. From our perspective as fellow stakeholders in healthcare and community services, the partnership with Home Instead has reinforced how essential it is to have a reliable ally who puts clients and families first.

Leading this exceptional team is Viki Stoops, whose leadership elevates the entire organization. The reviews consistently point to her as a catalyst for the high standards seen across all branches of Home Instead. Her commitment to excellence, integrity, and personalized support permeates conversations with clients and families, and it is evident in the way caregivers carry that same ethos into their daily work. Those who interact with Viki describe a leadership style that is both compassionate and purpose-driven, one that motivates caregivers to deliver care with conscientious attention to each individual's values, routines, and preferences. In short, her influence ripples outward, shaping a culture where quality and client well-being are the top priorities.

The testimonials speak to a deeply collaborative and responsive approach to care. Partners and families repeatedly highlight collaborative care planning, proactive community outreach, and the steady, day-to-day responsiveness of Home Instead teams. The message is consistent: the Home Instead network is reliable, approachable, and deeply committed to ensuring that families feel heard and supported. This responsiveness is paired with genuine compassion, so that interactions with clients and their loved ones feel less like a service exchange and more like a trusted partnership. It is rare to encounter a team so consistently driven by purpose and heart, and that sustained commitment is what makes Home Instead a trusted and valued partner in senior care.

Across the state of Ohio, specific offices have earned particular praise for their staff and the relationships they foster. In Austintown, the care experience is frequently described as wonderfully seamless, with Viki setting things up in a way that immediately puts families at ease. The scheduling and coordination - handled by team members such as Audra - are celebrated as efficient and thoughtful, ensuring that care plans align with the changing needs of clients. The companionship provided by staff like Patty is highlighted as a key source of peace of mind for families, with stories of advancement into the lives of loved ones that feel natural and deeply reliable. Families speak of a daughter's sense of reassurance, realizing that their mom's daily life is enriched by the kindness and humor of their caregiver, and that is a powerful testament to the value of these relationships.

The experiences described in Warren, Ohio also show the extraordinary care and connection that Home Instead fosters. One family notes that the staff were truly outstanding and that the care and compassion extended far beyond expectations. A specific shout-out to Michelle Farmer emphasizes how carefully the team works to ensure that the right caregiver match is made for each family, aligning personality, abilities, and needs to create a harmonious and effective home care partnership. This emphasis on careful matching reinforces the belief that quality care is as much about the human connection as it is about the caregiving skills themselves, and it underscores the holistic approach that Home Instead brings to every client.

Individual caregivers also receive high praise for the tangible differences they make in daily life. Across different stories, people mention caregivers like Tracey, who has brought relief and reassurance to families during challenging times when sudden care needs arise. Tracey's work is described as wonderful and calming for a dad who benefits immensely from attentive, respectful care. In another instance, Makenzie is celebrated for her genuine care for Jim, maintaining open and consistent communication with family members during a period of respite care. These personal notes of gratitude illustrate how Home Instead staff transform care into meaningful, ongoing relationships, where families feel supported even when they cannot be there in person.

The snapshots from Austintown also celebrate staff members who go above and beyond. A caregiver named Diana Stabile (also referenced as Diana or Diane Stabile in different reviews) is singled out for years of devoted service, consistently fitting into the family's routines and going beyond the call of duty. The sentiment is shared by multiple family members who trust her with their loved ones, underscoring the trust that develops when a caregiver becomes a familiar, dependable presence in a home. The appreciation for Diana/Diane is echoed by families who describe her as exceptional, both with clients and with the families who rely on her care, signaling a depth of relationship that brings comfort and stability to households navigating aging and health challenges.

Across the spectrum of these testimonials, a common thread is the sense of peace of mind that Home Instead brings to families. In one case, a daughter describes how the care team's swift responsiveness during a time of sudden need provided a level of reassurance that family members otherwise struggle to find. The ability to match a caregiver who aligns with a client's preferences and routines becomes a foundational element of this peace of mind. The reviews consistently highlight the adaptability and proactive planning that allow families to navigate transitions - whether entering respite care, adjusting schedules, or supporting long-term care goals - with confidence and trust.

Taken together, these diverse experiences form a portrait of Home Instead Home Care as a partner whose strength lies not only in clinical skill or practical support, but in relationships built on trust, respect, and a shared commitment to aging with dignity. The leadership of Viki Stoops, combined with the dedication of the Austintown, Warren, and surrounding Ohio teams, creates a network that families can rely on during some of life's most challenging and emotional moments. From everyday companionship to carefully orchestrated care plans, the stories reflect a consistent message: Home Instead is a trusted ally in the journey of aging, offering compassion, reliability, and a deep, heartfelt commitment to the well-being of clients and their families.

This part of Boardman, Ohio is a well-developed area with a variety of convenient amenities close by. There are several physicians' offices, hospitals, pharmacies, and a clinic within a short distance, making it easy to access healthcare services. In terms of dining options, there are popular chain restaurants like Taco Bell and Arby's as well as more upscale choices such as Stonebridge Grille & Tavern. Additionally, there are places of worship for spiritual enrichment and parks for leisurely strolls or outdoor activities like Boardman Park. For entertainment, there is a movie theater nearby at Cinemark Tinseltown. Overall, this area offers a mix of essential services and recreational opportunities that may be appealing to seniors looking for a comfortable and convenient place to live.

Physicians

• Atef Labib Md (0 miles)
• Hitchcock X-Ray (0.2 miles)
• Advanced Women's Care (0.8 miles)
• Youngstown Orthopaedic Associates (1.3 miles)
• Southwoods Imaging (1.3 miles)
• Blood & Cancer Center (1.4 miles)
• Akron Children's Hospital Beeghly Campus (1.4 miles)

Restaurants

• Taco Bell (0.4 miles)
• Arby's (1.1 miles)
• McDonald's (1.1 miles)
• Stonebridge Grille & Tavern (1.2 miles)
• Chili's Grill & Bar (1.2 miles)
• BJ's Restaurant & Brewhouse (1.3 miles)
• Mizu Japanese Restaurant (1.4 miles)

Places of Worship

• St Charles Church (1 miles)

Cafes

• Suzie's Dogs and Drafts (1 miles)
• Starbucks (2.6 miles)
• Starbucks (2.8 miles)

Pharmacies

• Meijer Pharmacy (1.1 miles)
• Kids N Cures (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Browns Drug Store (2.2 miles)
• Hometown Pharmacy (2.7 miles)
• Cornersburg Family Discount Drug (2.9 miles)

Hospitals

• Akron Children's Hospital (1.5 miles)
• Surgical Hospital At Southwoods (1.7 miles)
• St Elizabeth Anticoagulation Clinic (1.8 miles)
• Select Specialty Hospital (2.4 miles)
• St Elizabeth Boardman Health Center (2.4 miles)
• Corporate Care (2.6 miles)
• Physicians Dialysis Center-North Lima (2.9 miles)

Theaters

• Cinemark Tinseltown (1.6 miles)

Parks

• Boardman Park (2 miles)