Salem North Healthcare Center
Save250 Continental Drive, Salem, OH 44460
For more information about senior living options: (844) 490-3973
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They were very responsive to her needs. They offered a lot of activities that she loved. She made many friends there. The administrator John is a nice man who walks around, talks with everyone, and clearly cares. The staff are attentive and pleasant, and they really care about the residents. The facility is clean and well maintained. The staff go above and beyond to accommodate residents and make them feel comfortable. They keep families updated and ensure residents get to their appointments. The reviewer would recommend Salem North to others seeking a loving facility for their loved ones.
They neglected her and she ended up in the hospital in ICU. The facility is described as the most awful nursing home - dirty, with small rooms, smells, and rude staff. An aide slept on shift while the resident was soiled, and there was trash in rooms and hallways. Administration was awful; they pried into personal matters and staff would hang up on callers or fail to provide working phones. The resident had bruises, bedsores, and yeast infections, and was not bathed for 30 days. Shared rooms were the size of a closet with no seating for visitors, making visits difficult. The staff were severely understaffed with resignations, late meals, and unprofessional conduct such as swearing and not wearing gloves, and the DON was seen swearing at a resident.The stories about this facility unfold like a mosaic of highly varied experiences, with families and residents painting a picture that ranges from heartfelt gratitude to stark warnings. On one end, there are voices that speak of warmth, attentiveness, and real care that makes a difference in everyday life. On the other, there are accounts of neglect, safety lapses, and conditions that people say endangered residents. Taken together, the collection presents a facility that can feel like two different places depending on who is there, when, and who is providing the care.
Several reviewers consistently praise the personal touch they encountered. One family member shared that they could not have asked for better care for their mother in the facility; staff were responsive to her needs, helped her start each day with assistance getting out of bed, and provided a wealth of activities that her mother loved. The social aspect also stood out; many residents made friends, and there was a sense of community among staff and families alike. The person serving as power of attorney appreciated being kept in the loop, with regular updates and help ensuring appointments were kept. In another positive note, a relative spoke highly of the administrator, describing John as a kind, attentive leader who walks the halls, listens, and seems genuinely invested in residents' well-being. The activities were described as engaging and varied, and meals and snacks were a notable part of daily life, contributing to a sense that residents were cared for through the entire day.
These favorable voices are not universal, however. Some families recount experiences that are starkly negative and even alarming. One reviewer stated that they would give zero stars if possible, alleging their daughter was neglected to the point of hospitalization in an ICU. They described a pattern of being forgotten, with concerns about privacy and the handling of medical information, and questioned the rehab process and why daily therapy did not meet expectations. The account also included problems with communication, broken or unusable phones, and a sense that family members were not able to reach their loved ones or receive timely information. The reviewer linked the situation to serious medical consequences for their young daughter, painting a picture of neglect that contrasts sharply with the more positive experiences described by others.
Another troubling review painted the darkest possible picture: a facility described as dirty, with small rooms, pervasive smells, and rude staff. The writer claimed a shift worker on a holiday night was sleeping while their loved one was soiled, with litter and trash visible in hallways. They criticized administration for intrusive questions about finances and housing, and for preventing contact with family by not providing a functional phone. The reviewer said their relative returned with bruises and bed sores, and asserted the rehab did not progress as expected, with the patient kept largely in bed rather than actively rehabilitated. Allegations extended to medication practices and a sense that the environment was not conducive to healing, with a strong implication that the facility had misrepresented its rehab capabilities and overall quality.
A separate account focused on ongoing concerns about staffing and culture. The reviewer claimed a pervasive atmosphere of understaffing, with reports of five staff members quitting in one week and others signaling forthcoming departures. They described late meals, a lack of gloves and basic supplies, and a maintenance incident that led to a fire in a room - an image that underscored perceived safety and supervision gaps. The writer claimed residents experienced disrespect and neglect from some nurses, while others were overheard discussing coworkers poorly, and there was a sense that the environment tolerated inappropriate behavior in front of residents. The overall impression given was that the facility's leadership and day-to-day operations were not aligned with the level of safety, respect, and reliability families expect for their vulnerable loved ones.
Yet elsewhere, residents and families offer a contrasting tone. A mother of a resident and another family member described staff as consistently kind to their loved ones, attentive to needs, and pleasant in demeanor. They emphasized that the staff's care contributed to a sense of well-being and security for the residents. Another review highlighted a positive experience for a teenager who stayed briefly after an accident, noting staff went above and beyond to ensure comfort and to keep the environment clean and supportive. And in a more concise verdict, a visitor spoke out against a one-star assessment, describing a visit where they felt the care was lacking at that moment, the room was not well maintained, and the call light went unanswered for an extended period - a stark contrast to the high praise found in other accounts but still part of the facility's broader narrative.
For readers who are weighing the facility, the range of experiences here is both instructive and challenging. There are clear testimonials about compassionate, engaged care, robust activity programming, strong administrative leadership, and timely communication with families. These voices describe a place where residents feel known, cared for, and connected to the people who support them. On the other hand, there are serious allegations about neglect, unsafe conditions, and systemic issues that led to hospitalizations, injuries, and distress for residents and their families. The criticisms touch on practical concerns - cleanliness, room size, and equipment - as well as deeper questions about staffing levels, accountability, and the consistency of rehabilitation and daily care.
What remains crucial for anyone considering this facility is to look at the full spectrum of experiences, with careful attention to current conditions, staffing patterns, and the specific needs of their loved one. Speaking with administrators and front-line staff, visiting at different times and days, and asking pointed questions about rehabilitation goals, infection control, patient privacy, and how families are kept informed can help distinguish when the facility is delivering on its promises and when challenges may be more acute. This collection of perspectives underscores that quality care in a long-term care setting is not a single snapshot but a dynamic reality that can change with shifts, staff, and leadership - and that families should feel empowered to seek the level of care and communication that best protects and honors their loved ones.
86 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Salem North Healthcare Center in Salem, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community is equipped with a beauty salon, where residents can enjoy various grooming and beauty services. Each resident has access to cable or satellite TV for entertainment and relaxation purposes.
Transportation is made easy with the availability of community-operated transportation as well as transportation arrangement services. Residents can easily get around town or go for their doctor's appointments without any hassle. The computer center provides residents with access to technology, allowing them to stay connected with family and friends or engage in online activities.
The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the community's staff. Special dietary restrictions are also taken into consideration, ensuring that each resident's specific dietary needs are met. For those who prefer cooking their own meals, there is a kitchenette available in each fully furnished apartment.
To promote physical wellness, the community offers a fitness room and various fitness programs that residents can participate in. Additionally, there is a wellness center available for residents to focus on maintaining their overall health.
Social interaction and engagement are encouraged within the community through activities such as resident-run activities, scheduled daily activities, planned day trips, and concierge services. These activities aim to keep residents active, stimulated, and connected with others.
Salem North Healthcare Center prioritizes the safety and well-being of its residents by providing 24-hour call system monitoring and supervision. Assistance with daily living tasks such as bathing, dressing, and transfers is readily available when needed. Medication management services ensure that residents receive their required medications on time.
The community's convenient location means that there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows for easy access to essential services and enjoyable outings within the local area.
Overall, Salem North Healthcare Center offers a comfortable and enriching living environment, where residents can receive comprehensive care services while enjoying a variety of amenities and engaging in fulfilling activities.
Salem North Healthcare Center is located at 250 Continental Drive, Salem, OH 44460 in Mahoning County, Ohio
Salem North Healthcare Center on seniors.fyi includes 6 photos including images showing dining, bedroom, interior, building, exterior, flag, landscaping, windows, and more.
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