Auburn Skilled Nursing And Rehab
Save451 Valley Road, Salem, OH 44460
For more information about senior living options: (844) 490-3973
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The collection of experiences people shared about Auburn paints a picture of a facility that many visitors describe as welcoming, clean, and well-staffed, especially when compared to a previous experience at another nursing facility in Salem. Several reviewers emphasize a warm, friendly atmosphere that feels almost like a family environment. Walk-in visitors consistently note how the place smells fresh, how tidy the rooms are, and how quickly staff respond to requests. To many, the contrast with the prior facility they visited is striking: Auburn feels bright, well-maintained, and staffed by people who seem genuinely attentive to both residents and their families. "Angels sent from heaven" is how one person described the Auburn team, underscoring the sense that the staff go above and beyond to meet needs. For many families, this level of care and warmth translates into a sense of relief and reassurance during what can be a stressful time.
Visitors who came during daytime or casual visits often recount smooth introductions to their loved ones' rooms and efficient help from staff in locating and coordinating with residents. The common thread in these accounts is not just cleanliness but a responsive, approachable staff demeanor. Families frequently mention that the staff are readily available and that even routine tasks feel thoughtfully managed, contributing to an overall impression of a well-run and compassionate environment. The positive vibes around Auburn's atmosphere are reinforced by praise from those who have worked there or volunteered, who describe the place as a supportive and respectful community with good morale and a clean, well-kept setting.
Yet the picture isn't uniformly rosy. A number of reviews recount serious concerns tied to the care of specific residents. One family reported that a sister admitted for rehabilitation experienced a cascade of medical issues - dizziness, stomach problems, UTIs, and dehydration - and described persistent communication gaps between nursing staff and administration. According to this account, attempts to address stomach issues with medication were not fully successful, and transportation for a doctor's appointment was mishandled. The reviewers claimed lengthy delays, no proactive communication about delays, and a transport experience that felt ill-equipped for medical needs. When the patient was transported to a doctor's visit, she arrived alone and in distress, with family members only meeting her at the doctor's office. This account culminates in a grave concern that she should have been transported by ambulance and that the overall handling reflected neglect, according to the reviewer.
These same narratives extend to questions about hospital coordination and emergency response. The account alleges that a doctor's visit was mishandled and that the CARTS transportation service, which is contracted for non-emergency medical transport, lacked medical support during the trip. The reviewer suggests a delay in obtaining timely care and questions whether the facility's staff or administration recognized the urgency of the patient's condition. The emotional weight of this story is intensified by the assertion that the patient ultimately died while awaiting or after a hospital visit, fueling a strong sentiment that the care provided did not meet basic standards of safety and attentiveness.
Other reviews echo these concerns in different terms. One account describes ongoing deterioration in a husband's condition, noting a stage-4 bedsore and a sense that issues of concern within the facility were not adequately addressed. Comments about selective nursing and poor follow-through on admissions processes - where families were told a move might happen quickly and then dismissed after records were reviewed - add to a narrative of distrust and frustration. A tweet-like line from a reviewer sums up the sentiment: if only zero could be given, the reviewer would use it, describing the facility as a clear example of neglect in their view.
Amid these intense critiques, several voices continue to assert strong positive experiences. A number of reviewers celebrate Auburn as a place where compassionate, attentive nursing staff consistently shine. One commenter highlights an "amazing, friendly, caring" nurse who stands out for his compassion, while another describes Auburn as a "great facility" whose team goes above and beyond to ensure residents receive the best possible care. Families of residents frequently recall positive interactions with staff, noting that their loved ones were treated with respect, kindness, and patience. The sense of community and familial warmth is repeatedly described as a defining strength of the facility.
Positive stories about rehabilitation and long-term care also emerge. A family shares that their mother was a resident for rehabilitation after knee replacement surgery and that she was very happy with the staff and the collaborative approach to getting her back home. Other reviews discuss a "small community atmosphere" where staff treat residents as though they were their own family, with the sense that the care provided helps the patient feel seen and valued. Several reviewers who have worked or volunteered at Auburn comment on the cleanliness of the environment and the overall well-being they observe among residents. They describe the place as well-kept, the residents as well-cared-for, and the facility as a place where staff and residents appear to be content and connected.
In sum, the tapestry of experiences presents Auburn as a facility that can feel like a welcoming, clean, and well-staffed home to many families, especially those who compare it with tougher experiences at other local options. The strongest praise centers on warmth, attentiveness, and a sense of community, with staff who are described as caring, engaged, and committed to residents' daily comfort and dignity. However, the same pool of reviews includes stark warnings about lapses in medical coordination, communication gaps, and incidents deemed neglectful by families who witnessed or suspected serious deterioration in residents' conditions. The spectrum of feedback suggests that while Auburn can deliver the kind of compassionate, attentive care many families seek, there are also critical cases where care coordination, emergency responsiveness, and communications did not meet expectations. For anyone considering Auburn, these mixed stories underscore the importance of direct conversation with staff, thorough personal assessment of a resident's specific needs, and ongoing, transparent communication to ensure alignment between expectations and the care received.
Auburn Skilled Nursing And Rehab in Salem, OH is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and communication needs. Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration.
There are various activities available to keep residents engaged and active. These include resident-run activities as well as scheduled daily activities organized by the staff. Additionally, there is a small library where residents can enjoy reading and expanding their knowledge.
The care services provided at Auburn Skilled Nursing And Rehab are comprehensive and tailored to meet the individual needs of each resident. Trained staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications in a timely manner.
Mental wellness is given great importance at this community, with a dedicated program aimed at promoting emotional well-being among residents. Diabetes diet management is also provided for those with specific dietary requirements.
For added convenience, move-in coordination services are available to assist new residents in transitioning smoothly into their new home. Housekeeping services are provided to maintain cleanliness within the community, giving residents more time to focus on enjoying their surroundings.
The community is situated in close proximity to essential amenities including pharmacies, physicians, restaurants, and places of worship, ensuring that residents have easy access to necessary services and resources.
Overall, Auburn Skilled Nursing And Rehab offers an outstanding assisted living experience with its exceptional amenities, personalized care services, engaging activities, and convenient location.
Auburn Skilled Nursing And Rehab is located at 451 Valley Road, Salem, OH 44460 in Mahoning County, Ohio
Auburn Skilled Nursing And Rehab on seniors.fyi includes 5 photos including images showing interior, bedroom, dining, outdoors, painting, living room, decor, lighting, and more.
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