Normandy Manor Of Rocky River
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Living Room
Building
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Game Room
22709 Lake Road, Rocky River, OH 44116
For more information about senior living options: (844) 490-3973
The staff were kind during visits and went the extra mile to meet residents' needs. The staff were very responsive to medical needs and attentive to emotional needs. Staff joined in celebrations, singing to residents and giving balloons and cards. Normandy offers a varied array of activities and has exceptional staff, with delicious food. Residents feel at home due to excellent service, friendship, and a welcoming community. The Normandy goes above and beyond for its residents. The Christmas light displays are spectacular, reflecting thoughtful care for residents. The Breakwater/Normandy community offers many activities and has a beautiful campus with friendly staff. The staff are great, friendly, and go out of their way to be helpful.
The morning nurses drive aggressively through the alleyway at 7:02am, forcing pedestrians onto the grass as they hurry to run people over. The care center is absolutely awful, with incompetence described as a whole new meaning. The administrative staff are unprofessional and poor at communicating, and a resident's clothing reportedly went missing and was never found. The facility has roaches and bed bugs; it would not be recommended. They over-medicate residents and the overall care is terrible. The administration is inept and non-responsive; residents deserve better. In memory care, the level of incompetence is astonishing, with dietary restrictions ignored and medical records delayed for weeks. Some staff patronize older residents, treating them like little children, which is unacceptable.Normandy Manor of Rocky River is best suited for seniors who want a vibrant, campus-style retirement living experience with strong independent living options and a broad slate of activities. It serves residents who value an engaging social calendar, varied dining choices, and ready access to supportive staff who can assist with onboarding and ongoing services. For families navigating a transition, the Breakwater campus presents a welcoming environment where administration often helps with paperwork and coordinating services. Those seeking a facility primarily for heavy memory care or consistent, high-level nursing oversight should look elsewhere, as this community's memory-care and care-center experiences range from capable to severely wanting in consistency and responsiveness.
The strongest, repeatedly cited positives lie in the human side of care and the breadth of programming. Residents and family members praise responsive nurses and aides, capable therapists, and a staff culture that feels genuinely invested in resident well?being. The activity lineup is extensive - three fitness classes on most weeks, plus tai chi, seated yoga, balance work, brain-and-body programs, cooking seminars, and regular social events. Food is frequently described as high quality with appealing menus, and the living spaces, common areas, and grounds are noted for cleanliness and upkeep. On a campus that blends independent living, assisted options, and memory care, these elements create a true sense of community where residents feel seen and supported.
Yet the picture is uneven. The most troubling threads center on memory care and administrative consistency. Several reviews describe the care center as "absolutely awful" or "incompetent," with reports of delayed or bungled medical records, mislaid belongings, and inconsistent attention to dietary restrictions. A number of families have raised concerns about discharges that left loved ones unready for independence, or about staff responsiveness when day-to-day needs arise for bedridden or highly dependent residents. Pest issues in some quarters, complaints of over-medication, and accounts of miscommunication from administration color a picture of a facility that can be superb in some units and distressingly flawed in others. These contrasts are not small; they shape risk for families considering long-term placement.
Those strong programmatic and relational positives do tilt the balance in Normandy's favor for independent living and short- to moderate?needs care, but they do not fully outweigh the systemic gaps in memory care and administrative execution. The Breakwater independent living experience - its social energy, resident-led activities, robust campus amenities, and accessible, warm staff - often reads as a different, higher-quality proposition than its nursing and memory care wings. For families prioritizing a thriving, long-term independent environment or a smooth transition from independent to light care, Normandy delivers compelling value: engaged peers, ongoing wellness offerings, and a genuine sense of home. For those needing reliable, high-touch memory care or consistently excellent hospital-level oversight, the more difficult reviews become a strong signal to proceed with caution or to explore alternatives.
Practical decision guidance follows clearly from these dynamics. Prospective residents should benchmark the level of care they require against the unit they will inhabit, and insist on speaking with staff leaders in the unit of interest - especially for memory care and the care center. Visit multiple times, ask to observe meal service, activity participation, and care routines, and request direct conversations with current residents and their families about responsiveness and communication. Verify transportation policies, dietary accommodations, and emergency responsiveness, and probe administrative processes for record-keeping, discharge planning, and family communication. If any red flags emerge, request concrete improvement timelines and a clear escalation path with leadership.
The bottom line is practical and specific: Normandy Manor excels as a community for independent living on the Breakwater side and for residents who want a lively, well-supported campus with rich programming. It is less reliable as a stable home for those who require steady, high-quality memory care or consistently flawless medical administration. Families should lean into the positive indicators - staff warmth, activity variety, dining quality, and a home-like atmosphere - while treating memory-care and administrative concerns as non-negotiables to investigate before committing. In the right fit, Normandy is a blessing; in a less favorable fit, alternatives with proven memory-care reliability and tighter care-management controls deserve serious consideration.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Normandy Manor of Rocky River is an exceptional assisted living community located in Rocky River, OH. Our beautiful and welcoming community offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.
Within our community, residents can indulge in the convenience of on-site beauty salon services for all their hair and grooming needs. We also provide cable or satellite TV for entertainment and a computer center for staying connected with loved ones and exploring the digital world.
Transportation is never an issue at Normandy Manor of Rocky River. We have community-operated transportation available for various needs, including shopping trips or social outings. We also assist with transportation arrangements for non-medical purposes as well as doctor's appointments.
For those who enjoy staying active, our fitness room is fully equipped to cater to different exercise preferences. Additionally, we offer a gaming room where residents can engage in friendly competition and socialize with fellow residents. Our outdoor space provides a serene setting for enjoying nature or gardening.
Meals are always a delightful experience at Normandy Manor of Rocky River. Residents can enjoy delicious restaurant-style dining in our elegant dining room. We accommodate special dietary restrictions to ensure each resident's nutritional needs are met.
Our community boasts several relaxation areas such as a small library and a wellness center for mind and body rejuvenation. High-speed internet access is available throughout the premises, allowing residents to stay connected digitally.
At Normandy Manor of Rocky River, our dedicated staff provides round-the-clock care with 24-hour call systems and supervision. We offer assistance with activities of daily living, including bathing, dressing, transfers, and medication management. Our mental wellness program focuses on maintaining emotional well-being through engaging activities tailored to individual interests and abilities.
Residents can participate in various activities organized by our concierge services, such as fitness programs or planned day trips to nearby attractions. Resident-run activities are also encouraged to promote socialization among peers. Additionally, we offer scheduled daily activities to keep residents engaged and entertained.
Our community is conveniently situated near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential services and opportunities for leisure and cultural experiences.
Normandy Manor of Rocky River is a thriving assisted living community that prioritizes the comfort, safety, and happiness of each resident. We invite you to tour our community and experience our exceptional amenities and care services firsthand.
Normandy Manor Of Rocky River is located at 22709 Lake Road, Rocky River, OH 44116 in Cuyahoga County, Ohio
Normandy Manor Of Rocky River on seniors.fyi includes 10 photos including images showing interior, dining, seating area, lobby, chandelier, exercise equipment, aquarium, recreation, and more.
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Interior
Living Room
Building
Bedroom
Dining
Seating Area
Lobby
Exercise Equipment
Office
Game Room
