Normandy Manor Of Rocky River
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Living Room
Building
Bedroom
Dining
Seating Area
Lobby
Exercise Equipment
Office
Game Room
22709 Lake Road, Rocky River, OH 44116
For more information about senior living options: (844) 490-3973
The facility is located in a lovely area with gardens, a park, and a lake nearby, providing a pleasant environment for residents. The meal menus are decent, offering residents a variety of food options. There seems to be a wide array of activities available for residents to participate in. The independent living section may be suitable for individuals who need minimal assistance with daily tasks. The location offers opportunities for outdoor enjoyment and engagement with nature.
The level of incompetence regarding routine issues is astonishing. Property disappearing and being dismissed with "it happens" is unacceptable. Staff cannot accommodate dietary restrictions consistently, leading to significant weight loss and health issues. There has been an excessive delay in obtaining medical records, violating state requirements. The administration is inept and non-responsive. The facility appears to be understaffed and unable to efficiently respond to bedridden residents' needs. Some staff members treat older residents in a patronizing manner, which does not suit everyone. Communication with residents is difficult, as calls often do not go through or are mishandled by staff.The experiences shared by families regarding the independent living and memory care sectors of a nursing home in Normandy reveal significant disparities in quality of care and service delivery. While some residents may find the facility suitable for their needs, those seeking dedicated memory care for loved ones have reported troubling issues that highlight systemic problems within the establishment. The reviews paint a picture of a place that, despite having an appealing location with gardens, parks, and a serene lake across the street, falls short when it comes to meeting the essential needs of its most vulnerable residents.
One of the most glaring concerns raised is the apparent incompetence regarding routine operations within the memory care unit. Family members have expressed astonishment at instances where personal property has gone missing, with staff dismissively remarking that "it happens." Such an attitude towards lost belongings is simply unacceptable, especially in an environment where trust and dignity are paramount to both residents and their families. This lack of accountability raises serious questions about the facility's commitment to ensuring a safe and respectful living space for those suffering from memory-related conditions.
Dietary accommodations present another troubling issue for families advocating for their loved ones' health. Inconsistent management of dietary restrictions has reportedly led to significant weight loss among residents, exacerbating existing health problems. In a setting where nutrition plays a critical role in overall well-being, failing to regularly address such requirements reveals a worrisome neglect of fundamental patient care standards. Families are understandably concerned not just about their loved ones' physical health but also about how these dietary oversights could impact their quality of life.
The delays encountered in accessing medical records further exemplify the administrative shortcomings within this facility. A nearly three-week wait for documents that are required by state law to be provided within two business days illustrates a disregard for both regulatory standards and familial rights. Such delays can hinder timely medical decisions and interventions crucial for individuals who rely on prompt access to their healthcare information—especially concerning memory care patients who may require immediate attention or adjustments to treatment plans.
In light of these repeated issues, affected families are taking proactive steps toward addressing their grievances through formal channels such as filing complaints with county ombudsmen and exploring potential legal avenues regarding the facility’s compliance with healthcare regulations. Their intent is clear: they seek accountability for what they view as ineptitude on behalf of administration officials who have proven unresponsive to serious concerns raised by family members about the level of care given to residents.
On another note, while some aspects such as meal menus and activities available within the independent living portion seem satisfactory at first glance, it becomes evident that this facility caters better to individuals requiring minimal support rather than robust nursing care. Reviews indicate that staffing levels seem inadequate when responding promptly to those bedridden or needing consistent assistance throughout the day. Additionally, patrons expressed discomfort regarding certain staff interactions; reports suggest instances where caregivers adopt patronizing behaviors towards older adults—an approach that can alienate seniors who maintain substantial cognitive faculties.
Overall, while this Normandy nursing home complex boasts inviting grounds and varied activity options appealing for independent living arrangements, it presents stark challenges in effectively supporting individuals requiring memory care or more comprehensive nursing services. Families advocating for elderly relatives deserve far better than what has been experienced; acknowledgment and responsiveness from administration must improve significantly if this facility intends to fulfill its promise as a place invested in resident welfare—a standard every person deserves during their golden years.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Normandy Manor of Rocky River is an exceptional assisted living community located in Rocky River, OH. Our beautiful and welcoming community offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.
Within our community, residents can indulge in the convenience of on-site beauty salon services for all their hair and grooming needs. We also provide cable or satellite TV for entertainment and a computer center for staying connected with loved ones and exploring the digital world.
Transportation is never an issue at Normandy Manor of Rocky River. We have community-operated transportation available for various needs, including shopping trips or social outings. We also assist with transportation arrangements for non-medical purposes as well as doctor's appointments.
For those who enjoy staying active, our fitness room is fully equipped to cater to different exercise preferences. Additionally, we offer a gaming room where residents can engage in friendly competition and socialize with fellow residents. Our outdoor space provides a serene setting for enjoying nature or gardening.
Meals are always a delightful experience at Normandy Manor of Rocky River. Residents can enjoy delicious restaurant-style dining in our elegant dining room. We accommodate special dietary restrictions to ensure each resident's nutritional needs are met.
Our community boasts several relaxation areas such as a small library and a wellness center for mind and body rejuvenation. High-speed internet access is available throughout the premises, allowing residents to stay connected digitally.
At Normandy Manor of Rocky River, our dedicated staff provides round-the-clock care with 24-hour call systems and supervision. We offer assistance with activities of daily living, including bathing, dressing, transfers, and medication management. Our mental wellness program focuses on maintaining emotional well-being through engaging activities tailored to individual interests and abilities.
Residents can participate in various activities organized by our concierge services, such as fitness programs or planned day trips to nearby attractions. Resident-run activities are also encouraged to promote socialization among peers. Additionally, we offer scheduled daily activities to keep residents engaged and entertained.
Our community is conveniently situated near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential services and opportunities for leisure and cultural experiences.
Normandy Manor of Rocky River is a thriving assisted living community that prioritizes the comfort, safety, and happiness of each resident. We invite you to tour our community and experience our exceptional amenities and care services firsthand.
Normandy Manor Of Rocky River is located at 22709 Lake Road, Rocky River, OH 44116 in Cuyahoga County, Ohio
Normandy Manor Of Rocky River on seniors.fyi includes 10 photos including images showing interior, dining, seating area, aquarium, lobby, chandelier, exercise equipment, entrance, and more.
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Interior
Living Room
Building
Bedroom
Dining
Seating Area
Lobby
Exercise Equipment
Office
Game Room
