The Care Center at the Normandy in Rocky River, OH

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  • Interior

    A man standing at a reception desk interacting with a receptionist in an office setting.
  • Exercise Equipment

    An elderly person exercising on a recumbent bike with assistance.
  • Lounge

    A cozy waiting area featuring a large aquarium with vibrant plants and fish.
  • Healthcare

    A hospital room with a patient bed and wooden furniture, designed for comfort and care.
  • Wheelchair

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  • Caregiver

    A caregiver and an elderly woman enjoying a conversation over coffee.

The Care Center at the Normandy in Rocky River, OH

The Care Center at the Normandy is a memory care community in Rocky River, OH.

Information last verified:

22709 Lake Rd., Rocky River, OH 44116

For more information about senior living options: (866) 208-4318

3.6 from 42 reviews
5 stars
26
4 stars
0
3 stars
3
2 stars
1
1 stars
12

The Care Center at the Normandy Costs & Pricing

The Care Center at the Normandy offers a range of room options with costs that reflect its premium services and amenities. For a semi-private room, residents can expect to pay $7,200 per month, significantly higher than the averages in Cuyahoga County ($3,582) and across Ohio ($3,965). Similarly, the studio accommodations are priced at $8,400 per month, again surpassing both county and state averages of $3,632 and $3,727 respectively. These elevated costs likely correspond to the center's commitment to high-quality care and a supportive environment for its residents.

Floor plansThe Care Center at the NormandyCuyahoga CountyOhio
Semi-Private$7,200$3,582$3,965
Studio$8,400$3,632$3,727

Overall Review of The Care Center at the Normandy

common 6 reviews mention this

Nursing and therapy can vary

Residents describe both attentive medical support and frustrating gaps in care.

Some residents and family members report responsive nursing and therapy when care is medically complex, including support during recovery from a stroke and hands-on help for serious conditions. Others describe problems with skilled nursing care, including complaints about aggressiveness, over-medication, and overall care quality. There are also concerns about how staff handle urgent medical decisions, with one family saying they expected hospice involvement.

common 6 reviews mention this

Food quality gets frequent praise

Dining stands out, with residents mentioning restaurant-style meals and strong variety.

Several reviews mention consistently good food and a menu with variety, including meals that feel more like a restaurant than a cafeteria. Residents also describe special meal moments and the dining experience as clean and well maintained. The community offers restaurant-style dining along with options aimed at common dietary needs.

common 7 reviews mention this

Activities keep residents busy

Residents say there’s always something to do, from fitness to outings.

Reviews frequently describe a steady schedule of activities, including games, gardening, music, and live performances. Families and residents also highlight exercise and fitness variety, including multiple classes across the week, plus educational and devotional programming. The community’s activity offerings include both on-site programming and day trips.

caveat 2 reviews mention this

Memory care receives serious complaints

At least some families say memory care isn’t dependable.

Two reviews that specifically discuss memory care describe a breakdown in routine care needs, including difficulties with accommodating dietary restrictions and concerns about communication and record handling. Both reviews also recommend avoiding the facility for memory care. These comments focus on follow-through and consistency rather than day-to-day atmosphere.

caveat 2 reviews mention this

Cleanliness is a recurring concern

Some residents report hygiene and maintenance problems serious enough to affect trust.

A subset of reviews describe unpleasant conditions and maintenance issues, including a broken toilet, unsanitary floors, and visibly dirty areas. Another review reports pests, stating the facility has roaches and bed bugs. While other reviews mention cleanliness positively, these complaints are specific and directly tied to living conditions.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services on-site Devotional services on-site
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Indoor common areas Indoor common areas
  • Outdoor common areas Outdoor common areas
  • Respite or short term stays offered Respite or short term stays offered
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (4 miles away) Cleveland-Hopkins International (4 miles away)

Care Services

  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Medication management Medication management

Dining

  • Anytime dining Anytime dining
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Stretching classes Stretching classes
  • Visiting chaplain or priest Visiting chaplain or priest

Nearby Places of Interest

This part of Rocky River, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. There are several pharmacies located within a short distance, making it easy to access medication and healthcare services. A variety of cafes and restaurants provide options for dining out or grabbing a coffee with friends. Nearby parks offer opportunities for outdoor recreation and leisurely walks. The presence of reputable physicians and hospitals ensures quality healthcare facilities are easily accessible. In addition, there are car rental services available for convenient transportation, as well as theaters and places of worship within a reasonable distance. Overall, this neighborhood provides a well-rounded community with plenty of resources for seniors to enjoy a comfortable and fulfilling lifestyle.

Pharmacies

  • Walgreens (0.5 miles)
  • Marc's Stores (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (2.3 miles)
  • Marc's Stores (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)

Cafes

  • Starbucks (0.6 miles)
  • Panera Bread (1 miles)
  • Starbucks (3.3 miles)
  • Rising Star Coffee Roasters (4 miles)
  • Starbucks (4.8 miles)
  • Starbucks (4.8 miles)
  • Starbucks (4.9 miles)

Parks

  • Bohlken Park (0.8 miles)
  • Tri-City Park (1.2 miles)
  • Metroparks Rocky River Reservation North (1.7 miles)
  • Bain Park (2 miles)
  • Niagara Park (2.2 miles)
  • Lakewood Park (3.7 miles)
  • Rocky River Reservation (4.3 miles)

Restaurants

  • Panini's Bar and Grill (1.3 miles)
  • Joe's Deli & Restaurant (1.3 miles)
  • Mitchell's Ice Cream (1.4 miles)
  • Wine Bar Rocky River (1.4 miles)
  • First Watch (1.6 miles)
  • The Avenue Tap House (2.2 miles)
  • McDonald's (2.8 miles)

Physicians

  • Orthopedic Associates Westlake (1.8 miles)
  • Premier Physicians (2.1 miles)
  • North; Shore Gastroenterology & Endoscopy Center (2.3 miles)
  • Bay Dental Offices (3.3 miles)
  • Fairview Ob Gyn Associates Crocker (4.7 miles)
  • Cuyahoga County Board of Health (5.6 miles)
  • Southwest Family Physicians (6.8 miles)

Hospitals

  • Cleveland Clinic - Fairview Hospital (2.2 miles)
  • CCF Fairview Hospital (2.2 miles)
  • St John Medical Center (4.8 miles)
  • Cleveland Clinic - Avon Hospital (6.3 miles)

Transportation

  • Cleveland Rental Car Center (3.2 miles)
  • National Car Rental (3.3 miles)
  • Hertz Rent A Car (3.3 miles)
  • Concourse B (4 miles)
  • American Airlines Ticket Counter (4 miles)
  • United Airlines Ticket Counter (4.1 miles)
  • TSA Checkpoint C (4.1 miles)

Theaters

  • Regal Crocker Park & Imax (4.8 miles)

Places of Worship

  • Jehovah's Witnesses (4.9 miles)
  • St Barnabas (5.3 miles)
  • St Ignatius of Antioch Church (5.4 miles)

Frequently Asked Questions

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Related Resources

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    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

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