The Care Center at the Normandy in Rocky River, OH

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The Care Center at the Normandy in Rocky River, OH

22709 Lake Rd., Rocky River, OH 44116

For more information about senior living options: (844) 490-3973

3.6 from 42 reviews
5 stars
26
4 stars
0
3 stars
3
2 stars
1
1 stars
12

Memory Care

The Care Center at the Normandy Costs & Pricing

The Care Center at the Normandy offers a range of room options with costs that reflect its premium services and amenities. For a semi-private room, residents can expect to pay $7,200 per month, significantly higher than the averages in Cuyahoga County ($3,582) and across Ohio ($3,965). Similarly, the studio accommodations are priced at $8,400 per month, again surpassing both county and state averages of $3,632 and $3,727 respectively. These elevated costs likely correspond to the center's commitment to high-quality care and a supportive environment for its residents.

Floor plansThe Care Center at the NormandyCuyahoga CountyOhio
Semi-Private$7,200$3,582$3,965
Studio$8,400$3,632$3,727

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of The Care Center at the Normandy

    Pros

    • pro The staff were kind during visits and went the extra mile to meet residents' needs.
    • pro They signed their loved ones up for all available services, from eye exams to counseling.
    • pro The staff were very responsive to medical needs and attentive to emotional needs during illness and end of life.
    • pro They joined in birthday celebrations, offering balloons and signed cards.
    • pro The Normandy offers a varied array of activities and a lively, well-run environment.
    • pro The nurses, aides, and therapists are doing a great job caring for residents recovering from serious health events.
    • pro The past six months have been wonderful: friendly community, exceptional staff, varied activities, delicious food, and breathtaking holiday decorations.
    • pro The Normandy team provides excellent service and friendship; residents feel at home.
    • pro The staff go out of their way to be helpful; the food is fantastic and the dining areas are clean and well decorated.
    • pro The facility offers a wide range of activities from games to gardening; there is something for everyone.
    • pro The staff are always eager to please, with a smile and a ready-to-help attitude.
    • pro The campus is beautiful and the care given is phenomenal, lifting residents' spirits through the seasons.
    • pro Administrative personnel are accessible and responsive, a blessing to residents.
    • pro The Breakwater/Normandy is one of the finest places; residents feel happy and safe, truly a blessing.
    • pro The staff feel like family; residents are engaged in a vibrant, thriving community.
    • pro The food is amazing, the common areas are clean, and the staff are kind and accommodating.
    • pro The Normandy retirement apartments are fabulous; staff are warm and welcoming, and families feel blessed to call it home.
    • pro The facility promotes a healthy lifestyle with diverse fitness and educational offerings, with something for everyone.

    Cons

    • pro The morning nurses drive aggressively through the alleyway every morning, which is ridiculous.
    • pro The care center is absolutely awful.
    • pro The floors are gross and in need of thorough cleaning.
    • pro The administration is inept and non-responsive.
    • pro They over-medicate residents and the care is terrible.
    • pro The facility has roaches and bed bugs, and it is not recommended.
    • pro They discharged a resident before she was physically capable and never helped on discharge day.

    Review

    The Care Center at the Normandy is best suited for families facing skilled-nursing needs who value a warm, activity-rich campus atmosphere and strong clinical engagement. It works well for residents requiring ongoing nursing oversight, complex rehab, or end-of-life support, especially when a willing staff team coordinates closely with hospice or external therapists. The Normandy campus structure - with Breakwater Independent Living on site - offers a built-in social ecosystem, diverse activities, and convenient access to ancillary services, which can translate into meaningful quality of life during recovery or extended care. Those prioritizing an immaculate, uniformly managed memory-care program or flawless administrative reliability should consider alternatives. The Normandy's mix of compassionate care, robust programming, and occasional operational volatility makes it a compelling fit for some families and a cautionary choice for others.

    On the upside, the pros repeatedly center on the human side of care: nurses, aides, and therapists who engage with residents, respond to medical needs quickly, and partner effectively with Hospice or other specialists. Several accounts describe successful management of complex tasks - feeding modifications, use of Hoyer lifts, ventilator support - and attentive emotional care as patients face challenging illnesses. The facility's activity calendar stands out, offering a broad slate from fitness classes to social events, repurposed spaces for therapy, and a dining program with varied menus. Families frequently highlight the sense of community, the willingness of staff to celebrate milestones, and the feeling that the campus becomes a genuine home for residents who want to stay connected, socially engaged, and properly supervised.

    Yet there are persistent red flags that cannot be ignored. Safety and cleanliness concerns surface in multiple reviews: aggressive driving by morning staff, floors described as dirty, a broken toilet, and reports of roaches or bed bugs. Administrative inconsistencies add another layer of risk, particularly in memory-care contexts, where families cite missed records, slow responses to dietary needs, and disjointed discharge processes. A few accounts allege over-medication, abrupt discharges, or mismanagement around transitions, underscoring that reliable oversight and predictable operations are not universal experiences within the care center. Taken together, these issues create real, tangible risk factors for families evaluating stability, safety, and continuity of care.

    Do the benefits offset the drawbacks? For families prioritizing hands-on nursing and robust social programming, the answer is nuanced. When the care team is cohesive, responsive, and aligned with external medical partners, the Normandy delivers high-quality nursing support, meaningful engagement, and a sense of belonging that can substantially improve a resident's day-to-day life and rehab trajectory. However, when administrative lapses or environmental concerns dominate, those advantages waver, and confidence in the facility's ability to maintain consistent, safe care erodes. The contrast between strong frontline care and weaker backend systems makes the decision highly dependent on the specific resident's needs, the status of their health, and the family's tolerance for operational risk.

    Explicitly, families should weigh alternatives if memory care governance or consistent administrative reliability is non-negotiable. The reported experiences in memory-care contexts emphasize the need for facilities with demonstrably stable leadership, rigorous record-keeping, and dependable care coordination. For those drawn to Normandy's independent living Breakwater community, the on-site ecosystem can be appealing, but it should not be assumed to guarantee similar quality across all care domains. Transportation policies also merit scrutiny - some off-site medical trips may not be covered or readily available - and this can become a friction point for families managing frequent appointments. A cautious approach - tours with direct questions about daily routines, safety protocols, and escalation paths - will clarify how Normandy performs day-to-day.

    In the final assessment, practical decisions should tilt toward residents' primary care needs and the family's capacity to oversee and advocate. When safety, cleanliness, and administrative reliability are satisfactorily addressed, The Care Center at the Normandy can be a strong partner in skilled nursing, rehab, and end-of-life support, delivering compassionate care, engaging programming, and a home-like atmosphere. When those fundamentals feel uncertain or inconsistent, it becomes prudent to compare with other SNFs in the Rocky River area or to lean into Normandy's Breakwater independent-living strengths while seeking a facility with a more uniform record of governance and environmental upkeep. The right choice hinges on aligning the resident's medical requirements with a dependable operations framework and a staff culture proven to sustain quality of life every day.

    Features

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (4 miles away) Cleveland-Hopkins International (4 miles away)

    Care Services

    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Anytime dining Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
    • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
    • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
    • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
    • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
    • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
    • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
    • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
    • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
    • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
    • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
    • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
    • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
    • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
    • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
    • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
    • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
    • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
    • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
    • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

    Description

    The Care Center at the Normandy in Rocky River, OH is a premier assisted living community that offers exceptional amenities and care services for seniors. Residents can enjoy a variety of activities on-site, including devotional services, educational speakers, live performances, and stretching classes. The community also features indoor and outdoor common areas, allowing residents to socialize and relax in comfortable surroundings.

    The Care Center at the Normandy provides excellent care services to meet the unique needs of each resident. High acuity care is available for those who require more intensive medical attention, while medication management ensures that medications are administered accurately and on time. Incontinence care is provided with compassion and dignity.

    Residents can indulge in delicious meals prepared by a professional chef who caters to dietary preferences and restrictions. Dining options include gluten-free, international cuisine, kosher, low/no sodium, no sugar, vegan, and vegetarian choices. Restaurant-style dining and room service options allow residents to dine in a manner that suits their preferences.

    The Care Center at the Normandy offers numerous amenities to enhance the comfort of residents. Air-conditioning ensures a pleasant environment regardless of the weather outside. Bath tubs are available for relaxing soak baths. Wheelchair accessible showers make bathing safe and convenient for those with mobility challenges. Handicap accessibility throughout the community allows for easy maneuverability.

    Wi-Fi/high-speed internet keeps residents connected with loved ones and enables them to stay updated on news or engage in online activities. A beautician is on-site to provide hair styling services for those who wish to look their best.

    The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This accessibility allows residents to easily access additional services or enjoy outings within close proximity.

    Overall,

    the Care Center at the Normandy provides an enriching assisted living experience with top-notch amenities

    and personalized care services within a vibrant, welcoming community.

    Nearby Places of Interest

    This part of Rocky River, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. There are several pharmacies located within a short distance, making it easy to access medication and healthcare services. A variety of cafes and restaurants provide options for dining out or grabbing a coffee with friends. Nearby parks offer opportunities for outdoor recreation and leisurely walks. The presence of reputable physicians and hospitals ensures quality healthcare facilities are easily accessible. In addition, there are car rental services available for convenient transportation, as well as theaters and places of worship within a reasonable distance. Overall, this neighborhood provides a well-rounded community with plenty of resources for seniors to enjoy a comfortable and fulfilling lifestyle.

    Pharmacies

    • Walgreens (0.5 miles)
    • Marc's Stores (0.6 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (2.3 miles)
    • Marc's Stores (2.4 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (2.6 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Panera Bread (1 miles)
    • Starbucks (3.3 miles)
    • Rising Star Coffee Roasters (4 miles)
    • Starbucks (4.8 miles)
    • Starbucks (4.8 miles)
    • Starbucks (4.9 miles)

    Parks

    • Bohlken Park (0.8 miles)
    • Tri-City Park (1.2 miles)
    • Metroparks Rocky River Reservation North (1.7 miles)
    • Bain Park (2 miles)
    • Niagara Park (2.2 miles)
    • Lakewood Park (3.7 miles)
    • Rocky River Reservation (4.3 miles)

    Restaurants

    • Panini's Bar and Grill (1.3 miles)
    • Joe's Deli & Restaurant (1.3 miles)
    • Mitchell's Ice Cream (1.4 miles)
    • Wine Bar Rocky River (1.4 miles)
    • First Watch (1.6 miles)
    • The Avenue Tap House (2.2 miles)
    • McDonald's (2.8 miles)

    Physicians

    • Orthopedic Associates Westlake (1.8 miles)
    • Premier Physicians (2.1 miles)
    • North; Shore Gastroenterology & Endoscopy Center (2.3 miles)
    • Bay Dental Offices (3.3 miles)
    • Fairview Ob Gyn Associates Crocker (4.7 miles)
    • Cuyahoga County Board of Health (5.6 miles)
    • Southwest Family Physicians (6.8 miles)

    Hospitals

    • Cleveland Clinic - Fairview Hospital (2.2 miles)
    • CCF Fairview Hospital (2.2 miles)
    • St John Medical Center (4.8 miles)
    • Cleveland Clinic - Avon Hospital (6.3 miles)

    Transportation

    • Cleveland Rental Car Center (3.2 miles)
    • National Car Rental (3.3 miles)
    • Hertz Rent A Car (3.3 miles)
    • Concourse B (4 miles)
    • American Airlines Ticket Counter (4 miles)
    • United Airlines Ticket Counter (4.1 miles)
    • TSA Checkpoint C (4.1 miles)

    Theaters

    • Regal Crocker Park & Imax (4.8 miles)

    Places of Worship

    • Jehovah's Witnesses (4.9 miles)
    • St Barnabas (5.3 miles)
    • St Ignatius of Antioch Church (5.4 miles)

    Frequently Asked Questions

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    Related Resources

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      Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

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    • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

      "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.


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