The Care Center at the Normandy
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22709 Lake Rd., Rocky River, OH 44116
For more information about senior living options: (844) 490-3973
The Care Center at the Normandy offers a range of room options with costs that reflect its premium services and amenities. For a semi-private room, residents can expect to pay $7,200 per month, significantly higher than the averages in Cuyahoga County ($3,582) and across Ohio ($3,965). Similarly, the studio accommodations are priced at $8,400 per month, again surpassing both county and state averages of $3,632 and $3,727 respectively. These elevated costs likely correspond to the center's commitment to high-quality care and a supportive environment for its residents.
| Floor plans | The Care Center at the Normandy | Cuyahoga County | Ohio |
|---|---|---|---|
| Semi-Private | $7,200 | $3,582 | $3,965 |
| Studio | $8,400 | $3,632 | $3,727 |
The family member appreciates the efforts to create an environment for their loved one, despite the challenges faced. They recognize that the experience in the memory care area may have been more positive compared to independent living. There is an acknowledgment of the need for improved communication and responsiveness from staff regarding residents' care needs. The family member is proactive in trying to maintain cleanliness and comfort for their father, demonstrating love and dedication. They express hope that improvements can be made within the facility to enhance the quality of care for all residents.
The toilet was broken and dirty, causing distress for the residents. Instead of addressing the situation appropriately, staff called the police, leading to unnecessary trauma for an elderly resident. The facility failed to communicate effectively about calling hospice care when needed. The cleanliness of the living area was subpar, with residents having to bring their own cleaning supplies. There were significant discrepancies in care quality between independent living and memory care areas. Staff showed incompetence in managing routine issues, resulting in lost personal belongings and inadequate dietary accommodations. There were delays in obtaining medical records, violating state requirements and causing frustration for families. Administration exhibited ineptitude and a lack of responsiveness to residents’ needs and concerns.The experiences shared regarding the care and living conditions at Normandy showcase profound dissatisfaction with the facility's handling of both routine maintenance and critical health situations. One particularly distressing incident involved an 89-year-old resident whose toilet was broken, leading to a situation that spiraled out of control. Instead of addressing the immediate issue or calling for hospice assistance – which would have been more appropriate given the elderly resident's fragile state – the staff opted to call the police. This resulted in a deeply traumatic experience for the elderly man, who was physically manhandled into an ambulance by officers during what should have been a compassionate intervention. Such actions highlight a significant lack of judgment and sensitivity from the staff, raising questions about their training and ability to care for vulnerable residents.
The aftermath of this incident did not provide any reprieve, as upon returning home after three days in the hospital, not only was there still no solution to the broken toilet issue, but it remained unaddressed. The family member noted that they were informed by hospital personnel that next time hospice should be called instead—an indication of systemic failures within Normandy's care protocols. These failures paint a grim picture of how issues are handled within independent living areas, suggesting a broader neglect in urgent situations affecting residents' wellbeing.
Beyond these alarming incidents concerning medical emergencies, day-to-day living conditions at Normandy also leave much to be desired. The reviewer expressed concerns about cleanliness, noting that personal cleaning supplies had to be brought from home due to inadequate maintenance by the facility’s staff. Floors were described as "gross," windows dirty, and dust accumulation on high surfaces such as cabinets indicated negligence in routine cleaning practices. This raises significant questions about hygiene standards maintained within this facility, especially when considering the health vulnerabilities present among elderly residents.
Comparison with another part of Normandy—the memory care unit—illustrates further shortcomings in care delivery across different sections of the facility. Residents in memory care faced challenges related to dietary restrictions that were not consistently accommodated—a serious oversight for individuals who may rely heavily on proper nutrition for their overall health and wellbeing. The consequences were tangible; weight loss occurred alongside existing health issues exacerbated by improper meal management. It’s troubling when basic nutritional needs aren’t prioritized or met adequately for those who are most vulnerable.
Administrative incompetence further complicates matters at Normandy; families seeking vital information encounter considerable delays, such as waiting nearly three weeks for access to necessary medical records despite state mandates requiring quicker responses (within two business days). This kind of inefficiency not only creates stress but also hampers families’ abilities to make informed decisions regarding their loved ones’ ongoing care and treatment plans.
Overall, it is clear from these reviews that both operational shortcomings and lapses in basic human dignity plague Normandy’s independent living area and its memory care unit alike. The overarching sentiment strongly discourages recommending this facility for either category of resident due to its inept administration and apparent disregard for essential quality standards in caregiving environments. Families deserve transparency, respect, adequate response in emergencies, maintenance support for their loved ones’ living spaces—and most importantly—a safe environment where dignity is upheld at every level of care provided.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (4 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.The Care Center at the Normandy in Rocky River, OH is a premier assisted living community that offers exceptional amenities and care services for seniors. Residents can enjoy a variety of activities on-site, including devotional services, educational speakers, live performances, and stretching classes. The community also features indoor and outdoor common areas, allowing residents to socialize and relax in comfortable surroundings.
The Care Center at the Normandy provides excellent care services to meet the unique needs of each resident. High acuity care is available for those who require more intensive medical attention, while medication management ensures that medications are administered accurately and on time. Incontinence care is provided with compassion and dignity.
Residents can indulge in delicious meals prepared by a professional chef who caters to dietary preferences and restrictions. Dining options include gluten-free, international cuisine, kosher, low/no sodium, no sugar, vegan, and vegetarian choices. Restaurant-style dining and room service options allow residents to dine in a manner that suits their preferences.
The Care Center at the Normandy offers numerous amenities to enhance the comfort of residents. Air-conditioning ensures a pleasant environment regardless of the weather outside. Bath tubs are available for relaxing soak baths. Wheelchair accessible showers make bathing safe and convenient for those with mobility challenges. Handicap accessibility throughout the community allows for easy maneuverability.
Wi-Fi/high-speed internet keeps residents connected with loved ones and enables them to stay updated on news or engage in online activities. A beautician is on-site to provide hair styling services for those who wish to look their best.
The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This accessibility allows residents to easily access additional services or enjoy outings within close proximity.
Overall,
the Care Center at the Normandy provides an enriching assisted living experience with top-notch amenities
and personalized care services within a vibrant, welcoming community.
This part of Rocky River, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. There are several pharmacies located within a short distance, making it easy to access medication and healthcare services. A variety of cafes and restaurants provide options for dining out or grabbing a coffee with friends. Nearby parks offer opportunities for outdoor recreation and leisurely walks. The presence of reputable physicians and hospitals ensures quality healthcare facilities are easily accessible. In addition, there are car rental services available for convenient transportation, as well as theaters and places of worship within a reasonable distance. Overall, this neighborhood provides a well-rounded community with plenty of resources for seniors to enjoy a comfortable and fulfilling lifestyle.
The Care Center at the Normandy offers a range of room options with costs that reflect its premium services and amenities. For a semi-private room, residents can expect to pay $7,200 per month, significantly higher than the averages in Cuyahoga County ($3,582) and across Ohio ($3,965). Similarly, the studio accommodations are priced at $8,400 per month, again surpassing both county and state averages of $3,632 and $3,727 respectively. These elevated costs likely correspond to the center's commitment to high-quality care and a supportive environment for its residents.
The Care Center at the Normandy is located at 22709 Lake Rd., Rocky River, OH 44116 in Cuyahoga County, Ohio
Incontinence care is essential in a memory care setting as it ensures residents feel comfortable and dignified while receiving the necessary support for their personal hygiene needs. This specialized assistance helps minimize the stress and embarrassment that can arise from incontinence, allowing individuals with dementia or Alzheimer's to focus on engaging with their surroundings and participating in activities. Similarly, medication management plays a crucial role by ensuring that residents receive their medications accurately and on time, which helps maintain their overall health and well-being. Given the cognitive challenges associated with dementia, having trained staff oversee this process reduces the risk of missed doses or adverse interactions, thereby fostering stability and improving quality of life for the residents. Together, these features create a supportive environment that addresses both physical and emotional needs, enhancing daily living experiences for those affected by memory impairment.
The Care Center at the Normandy on seniors.fyi includes 10 photos including images showing interior, healthcare, aquarium, physical therapy, caregiver, wheelchair, assistance, reception, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
Memory Care Pathways: A Holistic Guide to Dementia Support
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
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Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations