The Care Center at the Normandy Costs & Pricing
The Care Center at the Normandy offers a range of room options with costs that reflect its premium services and amenities. For a semi-private room, residents can expect to pay $7,200 per month, significantly higher than the averages in Cuyahoga County ($3,582) and across Ohio ($3,965). Similarly, the studio accommodations are priced at $8,400 per month, again surpassing both county and state averages of $3,632 and $3,727 respectively. These elevated costs likely correspond to the center's commitment to high-quality care and a supportive environment for its residents.
| Floor plans | The Care Center at the Normandy | Cuyahoga County | Ohio |
|---|
| Semi-Private | $7,200 | $3,582 | $3,965 |
| Studio | $8,400 | $3,632 | $3,727 |
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Overall Review of The Care Center at the Normandy
common
6 reviews mention this
Nursing and therapy can vary
Residents describe both attentive medical support and frustrating gaps in care.
Some residents and family members report responsive nursing and therapy when care is medically complex, including support during recovery from a stroke and hands-on help for serious conditions. Others describe problems with skilled nursing care, including complaints about aggressiveness, over-medication, and overall care quality. There are also concerns about how staff handle urgent medical decisions, with one family saying they expected hospice involvement.
common
6 reviews mention this
Food quality gets frequent praise
Dining stands out, with residents mentioning restaurant-style meals and strong variety.
Several reviews mention consistently good food and a menu with variety, including meals that feel more like a restaurant than a cafeteria. Residents also describe special meal moments and the dining experience as clean and well maintained. The community offers restaurant-style dining along with options aimed at common dietary needs.
common
7 reviews mention this
Activities keep residents busy
Residents say there’s always something to do, from fitness to outings.
Reviews frequently describe a steady schedule of activities, including games, gardening, music, and live performances. Families and residents also highlight exercise and fitness variety, including multiple classes across the week, plus educational and devotional programming. The community’s activity offerings include both on-site programming and day trips.
caveat
2 reviews mention this
Memory care receives serious complaints
At least some families say memory care isn’t dependable.
Two reviews that specifically discuss memory care describe a breakdown in routine care needs, including difficulties with accommodating dietary restrictions and concerns about communication and record handling. Both reviews also recommend avoiding the facility for memory care. These comments focus on follow-through and consistency rather than day-to-day atmosphere.
caveat
2 reviews mention this
Cleanliness is a recurring concern
Some residents report hygiene and maintenance problems serious enough to affect trust.
A subset of reviews describe unpleasant conditions and maintenance issues, including a broken toilet, unsanitary floors, and visibly dirty areas. Another review reports pests, stating the facility has roaches and bed bugs. While other reviews mention cleanliness positively, these complaints are specific and directly tied to living conditions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.