Bickford of Rocky River

Pros

• The staff at Bickford of Rocky River is very responsive and friendly, making residents feel valued and cared for.
• The facility is praised for its cleanliness and curb appeal, creating a welcoming environment.
• Residents appreciate the excellent food and variety offered in the dining room.
• Bickford provides a range of activities, such as exercise classes, bingo, crafts, and neighborhood walking, contributing to an engaging lifestyle for residents.
• The executive director's involvement with residents and families fosters a sense of community and care within the facility.
• Many reviewers express satisfaction with the individualized care provided due to the facility's smaller size compared to larger institutions.
• Families feel reassured by the continuous updates from management during challenging times like COVID-19, showcasing their commitment to resident safety and well-being.

Cons

• The facility was understaffed, relying heavily on agency workers, which contributed to a lack of preparedness for residents' needs.
• A resident fell and remained on the floor for four hours before being discovered, indicating serious oversight in care.
• There is a high turnover rate among staff, suggesting instability and poor management within the facility.
• The reviews indicate that Bickford of Rocky River felt more like a nursing home rather than an assisted living facility, with no clear distinction between the two.
• Some visitors described the building as dark and small, detracting from its overall appeal despite its outward beauty.
• Residents did not seem to have access to engaging activities or outings that would enhance their lifestyle.
• A visiting family member noted that they felt the facilities were overpriced compared to what was offered.

Review

The experiences shared regarding various senior living facilities, particularly Bickford of Rocky River, paint a complex picture of the challenges and rewards associated with these environments. One reviewer shares a stark contrast, highlighting a facility that was understaffed and poorly managed. The issues included high turnover rates among agency workers, lack of preparedness for residents’ needs (such as fall pendants), and an alarming incident where a resident fell and was left on the floor for four hours before help arrived. These concerns emphasize the critical importance of staffing levels and management consistency in ensuring resident safety and well-being.

In juxtaposition, another reviewer offers a positive perspective on Bickford of Rocky River, emphasizing the swift admission process and overall beneficial atmosphere for their friend who resides there. The reviewer praises the helpfulness of the staff and describes the L-shaped room assigned to their friend as comfortable, complete with basic amenities like a small sink. The facility features common areas, a dining room, and appealing outdoor grounds. While they noted some typical activities such as bingo and badminton games—labeling them “garden variety”—there remains an appreciation that at least some form of engagement is facilitated.

Those who have interacted with Bickford’s staff consistently commend their responsiveness to concerns—a sentiment echoed by a family member who expresses satisfaction with the individualized care provided at this smaller facility compared to larger institutions. This personal touch manifests when residents are greeted by name by management during interactions—a gesture signaling genuine care and attention toward both residents and families alike. Such environment fosters trust; families feel understood rather than like nuisances when raising questions or concerns about care.

Throughout challenges faced during COVID-19 pandemic restrictions on visitation, Bickford stood out positively for its commitment to keep families engaged through social media updates showing residents’ activities. Furthermore, there are no recorded cases of COVID-19 at this facility throughout the peak periods—a testament to effective health protocols—and rapid vaccination efforts were initiated immediately upon availability to safeguard residents’ health.

However, opinions about Bickford are not universally favorable; it drew mixed reviews from those looking for assisted living options but finding it inadequate for specific needs such as accessibility—especially concerning its multi-story layout which may pose difficulties for many seniors requiring mobility assistance. Despite its attractive exterior resembling more of a residence than an institutional setting, others felt it lacked distinctive features that usually characterize assisted living facilities versus nursing homes.

Overall impressions vary widely depending on individual expectations and personal experiences within these facilities. While Bickford is praised for personalized care practices fostering strong relationships between staff and residents amid challenging times—and deemed suitable by some—it receives criticism from others seeking vibrant community settings conducive to active lifestyles without having elements reminiscent of traditional nursing homes overshadowing those characteristics. Thus highlighting how essential it is for families considering options to thoroughly assess environments in line with specific needs before making pivotal decisions regarding loved ones' living situations.

This area of Rocky River, Ohio is a convenient and bustling community with easy access to essential amenities such as pharmacies, cafes, parks, restaurants, physicians, hospitals, transportation options, theaters, and places of worship. With multiple pharmacies nearby like Walgreens and CVS Pharmacy within a short distance, residents can easily access their medications and health care needs. There are also several cafes like Starbucks and Panera Bread for socializing or enjoying a hot beverage. The neighborhood boasts numerous parks including Bohlken Park and Lakewood Park for outdoor activities and relaxation. Residents can dine at various restaurants such as Mitchell's Ice Cream or Panini's Bar and Grill. Medical services are readily available with healthcare providers like Orthopedic Associates Westlake and Cleveland Clinic - Fairview Hospital in close proximity. Additionally, there are transportation options like rental car centers for travel convenience. Overall, this vibrant community offers a diverse range of amenities to support an active senior lifestyle.

Pharmacies

• Walgreens (0.8 miles)
• Marc's Stores (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.5 miles)
• Marc's Stores (2.6 miles)
• Rite Aid (2.7 miles)
• Walgreens (2.8 miles)

Cafes

• Starbucks (0.9 miles)
• Panera Bread (1.1 miles)
• Starbucks (3.1 miles)
• Rising Star Coffee Roasters (3.9 miles)
• Starbucks (4.8 miles)
• Starbucks (5 miles)
• Starbucks (5.1 miles)

Parks

• Bohlken Park (1.1 miles)
• Tri-City Park (1.5 miles)
• Metroparks Rocky River Reservation North (1.7 miles)
• Niagara Park (2.2 miles)
• Bain Park (2.3 miles)
• Lakewood Park (3.6 miles)
• Rocky River Reservation (4.7 miles)

Restaurants

• Mitchell's Ice Cream (1.1 miles)
• Wine Bar Rocky River (1.2 miles)
• Panini's Bar and Grill (1.2 miles)
• Joe's Deli & Restaurant (1.3 miles)
• First Watch (1.3 miles)
• The Avenue Tap House (2 miles)
• McDonald's (2.6 miles)

Physicians

• Orthopedic Associates Westlake (1.8 miles)
• North; Shore Gastroenterology & Endoscopy Center (2.2 miles)
• Premier Physicians (2.3 miles)
• Bay Dental Offices (3.2 miles)
• Fairview Ob Gyn Associates Crocker (4.7 miles)
• Cuyahoga County Board of Health (5.9 miles)

Hospitals

• Cleveland Clinic - Fairview Hospital (2.4 miles)
• CCF Fairview Hospital (2.4 miles)
• St John Medical Center (5 miles)
• Cleveland Clinic - Avon Hospital (6.3 miles)

Transportation

• Cleveland Rental Car Center (3.6 miles)
• National Car Rental (3.6 miles)
• Hertz Rent A Car (3.6 miles)
• Concourse B (4.3 miles)
• American Airlines Ticket Counter (4.4 miles)
• United Airlines Ticket Counter (4.4 miles)
• TSA Checkpoint C (4.4 miles)

Theaters

• Regal Crocker Park & Imax (4.9 miles)

Places of Worship

• Jehovah's Witnesses (5 miles)
• St Barnabas (5.2 miles)
• St Ignatius of Antioch Church (5.4 miles)