Pataskala Oaks Care Center
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144 East Broad Street, Pataskala, OH 43062
For more information about senior living options: (844) 490-3973
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The staff are friendly, caring, and treat residents like family. The center is clean and has a warm, family-like atmosphere. Therapy, nursing, and aides are highly regarded for their knowledge and dedication. There are daily activities and celebrations that engage and support residents. The kitchen staff, including Stephanie and Katie, provide exceptional, compassionate service. Management and administration are supportive, fostering a high-quality care environment.
The care is subpar and staff steal from the patients. The facility should be shut down and deserves 0 stars. There is a severe lack of communication, with staff allegedly gaslighting family over the phone. The facility is not clean and residents are not properly cared for, with hygiene gaps leading to infections. Aides and nurses are often absent, and meals go hours without being provided. Staff theft of cash and gift cards is alleged, especially after a resident passed away. Rehab therapy is described as a joke with no cardio options, and the food is subpar. The facility restricts family access and discourages talking to residents. Basic amenities are lacking (no TV, only one phone, and phones moved between patients). The facility is said to house sex offenders and not adequately protect residents; staff tell families to "grow up." An administrator reportedly controls who the patient can talk to, limiting communication.Pataskala Oaks Nursing Home presents a landscape of experiences that runs from deeply positive to alarmingly critical, all coexisting under one roof. On one hand, many reviewers describe a warm, family-like atmosphere where care feels personal and staff go beyond the call of duty. They highlight moments that suggest the facility is more than just a place to stay - it's a place where people form bonds, celebrate milestones, and strive to treat residents with dignity. Kitchen staff, in particular, receive frequent praise: Stephanie and Katie are remembered as if they were family, joined by Cindy and Teresa in the kitchen who are spoken of with affection and appreciation. The sentiment that the care team treats residents with compassion and respect is echoed by multiple accounts, painting a picture of a center that, for many families, feels like a home away from home.
Several reviews underscore a sense of daily activity and celebration, implying that life inside Pataskala Oaks is not merely about medical routines but about engagement and social connection. People recount a busy calendar of activities and daily celebrations, with staff described as friendly, patient, and attentive. The facility is praised for maintaining a clean, comfortable environment, and there are affirmations that the staff's efforts create a supportive, family-like vibe. In particular, there is admiration expressed for the way the center's leadership and ownership style itself - described as family-owned and dedicated to residents and staff - contributes to a positive atmosphere: a sense that the people running the place care deeply about those inside it.
Yet the same voices that celebrate warmth and attentiveness also reveal a rift between perception and experience that cannot be ignored. Some reviewers, including those who identify as staff members or administrators, acknowledge that there are genuine concerns about communication and boundaries. One reviewer notes the difficulty when an administrator attempts to guide conversations, suggesting that residents may feel stifled or limited in who they can talk to. There is a recurring theme of residents forming meaningful friendships and asking about each other's families, only to encounter constraints around personal disclosure or rumors that are perceived as inappropriate. The tension between protecting privacy and facilitating open, respectful communication emerges as a point of friction for some, who feel that staff should mind their own business and allow residents to speak with whomever they wish.
More troubling are the accounts that allege gaps in care and communication that had real consequences. A number of reviewers describe situations where families felt out of the loop regarding a loved one's health, particularly during serious illness or decline. One reviewer recounts being "gashed over the phone," only to encounter a different experience in person, with concerns about hair care, nail maintenance, and a lack of timely updates. The implication is that timely, clear communication is inconsistent, and that family members may spend anxiety-filled hours waiting for information that never arrives in a consistent or transparent way. When faced with alarming health changes, these families say they deserve prompt, candid updates, and the absence of that candor can leave them feeling unheard and unprepared.
Compounding the care concerns are serious allegations regarding the handling of residents' personal possessions. A particularly stark claim centers on theft: a resident's cash and gift cards reportedly disappear, with gift cards later unaccounted for and cash not returned after a loved one's death. While it is essential to treat such statements with caution and acknowledge that they reflect one or more individuals' experiences, they nonetheless contribute to a perception of mistrust and fear around the handling of residents' belongings. This theme - whether grounded in single incidents or ongoing issues - casts a shadow over the facility for those weighing it as a potential home for a relative.
There is also a chorus of stronger, more incendiary grievances that some readers will find hard to overlook. Some reviews describe the staff as "negligent" or "absent" at crucial times, with accusations that residents are left without meals for long stretches or that call lights go unanswered for extended periods. Several accounts express a belief that the facility's environment is not consistently clean or safe, and that basic comforts - like reliable access to a television or a consistent phone line for residents - are inconsistently available. One reviewer even uses stark language, arguing that the place should be shut down and warning others to avoid placing loved ones there. Another asserts the presence of sex offenders within the facility and claims residents, including those underage, are not adequately protected, with a sense that the institution prioritizes other concerns over resident safety.
Amid these heavy criticisms, some voices insist that not all experiences reflect the worst outcomes. A number of reviewers speak highly of specific staff members who go above and beyond, describing nurses, aids, and therapists as dedicated, thoughtful, and capable. There are mentions of therapists who blend a relaxed approach with effective care, and nursing staff who listen and respond with genuine concern. One reviewer attributes high praise to the nursing and therapy teams, noting that the care is "exceptional" and the environment remains clean and well-kept. There are even expressions of personal gratitude from families who feel their loved ones are well cared for and valued, citing the willingness of staff to help beyond standard duties, sometimes even contributing items from their own pockets to ensure a resident's needs were met.
In a place where praise and criticism sit side by side, the overall portrait of Pataskala Oaks is unmistakably mixed. For every testimonial about compassionate staff, clean facilities, and meaningful activities, there are others that recount serious lapses in communication, safety, and accountability. The contrasts are not small - ranging from the warmth of kitchen staff and the supportive tone of administrators to allegations of neglect, theft, and a governing culture that some feel stifles transparency or precariously teeters on the edge of patient safety. Prospective families and current residents alike are left with a nuanced impression: Pataskala Oaks can feel like a welcoming, family-centered community with capable hands and a positively charged daily rhythm, but there are also warnings that a resident's comfort, safety, and dignity may depend on unpredictable factors, including which staff members are on duty, how concerns are addressed, and how well information is communicated to families.
If you or a loved one is considering Pataskala Oaks, this collage of experiences suggests several prudent steps. First, observe the facility with questions in mind about daily routines, communication protocols, and the accessibility of call lights and entertainment. Seek direct conversations with both front-line staff and administration about how concerns are handled, how privacy is protected, and what processes exist for tracking and returning residents' personal belongings. Ask for specifics on staff turnover, training standards, and how they respond to complaints. It's also wise to consult multiple families' experiences, looking for patterns in feedback rather than single anecdotes, and to request a trial period or a detailed care plan before making any long-term commitments. In the end, Pataskala Oaks offers a spectrum of experiences - an environment where compassion and community coexist with concerns about consistency and safety - and the choice to entrust a loved one to its care will hinge on how well these factors align with the needs and expectations of each family.
86 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pataskala Oaks Care Center is an assisted living community located in Pataskala, Ohio. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and receive the support they need.
Our amenities include a beauty salon where residents can get their hair done, cable or satellite TV for entertainment, community-operated transportation to assist with getting around town, a computer center for staying connected, and a dining room where delicious meals are served restaurant-style. Residents can also enjoy our fitness room to stay active, gaming room for recreational activities, and a small library for reading and relaxation. We provide move-in coordination services to make the transition smooth and offer outdoor spaces for residents to enjoy nature.
Each resident has their own fully furnished living space with a private bathroom and kitchenette. Housekeeping services are provided to keep living spaces clean and comfortable. Wi-Fi/high-speed internet is available throughout the community so residents can stay connected with loved ones.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. Our trained staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications on time. We offer diabetes diet options and meal preparation tailored to specific dietary restrictions.
Residents can participate in various activities organized by our concierge services team such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby cafes, parks, pharmacies, restaurants, and physicians are easily accessible.
At Pataskala Oaks Care Center, we strive to create a warm and welcoming environment where seniors can thrive while receiving personalized care in a supportive community setting.
Pataskala Oaks Care Center is located at 144 East Broad Street, Pataskala, OH 43062 in Licking County, Ohio
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