Tuscany Gardens

Pros

• Families appreciate the cleanliness and inviting atmosphere of Tuscany Gardens, noting that it feels "homey" and has no unpleasant odors.
• The staff is frequently described as friendly, caring, and responsive to the needs of residents, enhancing the overall experience for both residents and their families.
• Residents enjoy a variety of activities and amenities, including bingo, friendship time, a library, and therapy dogs, which contribute to a vibrant community environment.
• Many reviewers commend the quality of care provided in both rehabilitation and long-term care settings at Tuscany Gardens.
• The facility is recognized for its spacious, well-kept private rooms that residents can personalize with their own belongings.
• Caregivers are noted for communicating effectively about medication changes and health updates to families.
• There are positive remarks regarding the dining experience, with some reviews highlighting good food options that cater to individual dietary needs.
• Numerous visitors express their willingness to recommend Tuscany Gardens to others seeking nursing care for their loved ones based on their positive experiences.

Cons

• One reviewer expressed that their mother was found unresponsive after only six hours at the facility, indicating serious negligence and a lack of care from the staff.
• Another review highlighted that the nursing staff and Executive Director were unresponsive to calls seeking information about a loved one's condition, contributing to a distressing experience.
• A reviewer noted that call light responses averaged around 20 minutes and suggested that the facility may be short-staffed, leading to inadequate attention for residents.
• There were complaints about rude staff behavior, with specific mention of an aide being short with patients and expressing dissatisfaction about call lights being on.
• A reviewer reported seeing nurses enter patient rooms without washing their hands, raising concerns about hygiene practices in the facility.
• One commenter described the care received by their grandmother as inhumane, stating that patients were left in soiled conditions for extended periods.
• Another review mentioned issues with running out of prescriptions for their loved one, causing delays in medication administration.

Review

Tuscany Gardens has garnered a mixed bag of reviews from those associated with the facility, ranging from commendations about its cleanliness and attentive staff to serious concerns regarding care quality and responsiveness. Many visitors appreciate the overall ambiance of Tuscany Gardens, describing the environment as clean, bright, and homey. The lack of unpleasant odors typically associated with nursing homes is consistently noted favorably; this suggests an attention to hygiene that many families find reassuring. The private rooms equipped with their own bathrooms also add a level of comfort and dignity for residents.

Staff interactions have elicited generally positive feedback from several reviewers. Many family members praise the friendliness and willingness of nurses and aides to assist both residents and their families. Those who have visited or worked in multiple assisted living facilities express confidence in recommending Tuscany Gardens for higher levels of nursing care based on their observations of how staff treat their patients. Particularly highlighted are the therapy staff, who are noted as being "amazing" during rehabilitation sessions, showcasing a commitment to helping residents regain their independence.

However, contrasting these positive experiences are some alarming accounts detailing instances of negligence or inadequate care that cannot be ignored. One reviewer recounted a distressing experience where their mother was found unresponsive merely six hours after her admission for rehab—an event that sparked deep concern over the facility's ability to provide proper oversight. Similar sentiments were echoed by another visitor whose friend faced dire consequences after just a few hours at Tuscany Gardens. These instances raise significant red flags about responsive staffing and emergency protocol within the facility.

The concerns surrounding responsiveness extend into daily operations as well. Several reviewers expressed dissatisfaction with call bell response times, suggesting that delays could be up to 20 minutes, which they feel is unacceptable in a caregiving environment where immediate attention is often necessary. A perceived shortage of nursing aides was also mentioned; this could contribute to longer wait times for assistance, potentially compromising resident safety and comfort. Such inconsistent levels of service create discontent among families relying on timely interventions for their loved ones.

Another area where Tuscany Gardens appears to receive mixed reviews is meal quality and medication management. While many acknowledge the dining area as pleasant and offer compliments regarding food presentation, some residents lamented about bland meals due to dietary restrictions like low sodium intake—suggestions were made for improving seasoning options without compromising health standards. However, logistical issues surrounding prescription availability have emerged as more pressing problems; delays in obtaining medications can considerably impact patient care.

Despite these challenges, some families remain optimistic about Tuscany Gardens’ potential as viable long-term care or rehabilitation options due to its range of activities designed for resident engagement—including bingo nights and organized outings featuring therapy dogs—which help maintain social interaction among residents. There are accounts highlighting how pets can be brought into the facility under specific conditions—a feature lauded by family members seeking to enhance emotional support for their loved ones during difficult transitional periods.

In summary, Tuscany Gardens offers an aesthetically appealing setting accompanied by friendly staff who seem dedicated on many fronts to providing good care; nonetheless, significant discrepancies in patient monitoring practices must be addressed promptly if it hopes to gain universal trust among families seeking quality long-term care solutions for their loved ones. Families are encouraged not only to assess the physical aspects but also seek clarity on care protocols before making decisions related to admissions into such facilities.

Cafes

• Depot Street Coffeehouse (0.8 miles)
• Starbucks (5.5 miles)
• Starbucks (6.6 miles)
• Starbucks (8.1 miles)
• Fox in the Snow Cafe (9.7 miles)
• River Road Coffeehouse (10 miles)

Restaurants

• The Dairy Hut (1.2 miles)
• McDonald's (1.3 miles)
• Taco Bell (1.4 miles)
• Ziggy's (1.8 miles)
• McDonald's (2.3 miles)
• Jimmy V's Grill & Pub Pataskala (3.8 miles)
• Winking Lizard Tavern (5.7 miles)

Pharmacies

• Kroger Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Express Scripts (4.6 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (7.3 miles)
• Pickerington Pharmacy (7.5 miles)

Physicians

• Clark Aaron DO (2 miles)
• Mount Carmel Medical Group Reynoldsburg (6.3 miles)
• Rachel Zylberberg, MD (6.5 miles)
• Ohio Health Primary Care Physicians (6.6 miles)
• Dermatology of Central Ohio (6.9 miles)
• Mount Carmel Family Practice (7.5 miles)
• Slomsky John M DPM (7.5 miles)

Parks

• Lynd’s Fun Zone (4.9 miles)
• Huber Park (7 miles)
• Civic Park (7.3 miles)
• Blacklick Woods Metro Park (7.4 miles)
• Sycamore Creek Park (8.1 miles)
• Infirmary Mound Park (8.9 miles)
• Buckeye Lake State Park (9.8 miles)

Transportation

• U-Haul Rentals (6.2 miles)

Places of Worship

• St Pius X School (6.2 miles)
• Macedonian Orthodox Cathedral (6.6 miles)
• The Cross Walk Church (7.4 miles)
• Grace Fellowship (8 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (6.8 miles)

Hospitals

• Mount Carmel East (8.6 miles)