Cumberland Links in Pataskala, OH

Pros

• The maintenance team is outstanding and responsive.
• The staff are friendly, professional, and helpful.
• Katie and Noelle make residents feel right at home and are incredibly dependable.
• The property is well maintained, clean, and beautifully kept.
• Mike and the maintenance crew go above and beyond to fix issues quickly.
• The community is described as safe, quiet, and welcoming.
• The management team is top notch and cares about residents.
• Residents praise the office staff for prompt, courteous service.

Cons

• They are terrible at communication and fail to follow through with what they are supposed to be doing.
• They have not fixed a reported issue (sliding glass door) for months and provide no updates or notifications.
• They show zero responsiveness to open issues and ignore residents' health and safety concerns.
• They allow dog poop everywhere, do not enforce fees, and have broken dog park gates while raising rents.
• They have undergone frequent management changes, resulting in poor service and confusing, disputed billing.
• They have engaged in shady or fraudulent practices, including misrepresenting lease dates and pushing notices to vacate.
• They generate excessive noise and unresponsive management; residents face harassment when seeking help.
• They mismanage utilities and rent billing, with unexplained high bills and eviction threats tied to errors.
• They fail to maintain the property, allowing trash and maintenance lapses to pile up.

Review

Cumberland Links is best suited for residents who prize a warm, neighborly community and a maintenance-forward experience. The property earns its strongest endorsements from long-tenured residents who value a friendly office team and a hands-on maintenance staff. When issues arise, the standout personnel, particularly Katie (the property manager), Noelle, and Mike in maintenance, are repeatedly praised for responsiveness, courtesy, and going the extra mile to keep things running smoothly. The grounds and common areas are consistently described as well kept, and the overall environment feels quiet, safe, and conducive to daily living. For families with children or dog-owners who want a welcoming, amenity-rich setting, Cumberland Links delivers a lifestyle that emphasizes belonging and dependable service.

Those who may want to consider alternatives include renters who cannot tolerate frequent management turnover or inconsistent communications. Several reviews flag recurring changes in ownership and management teams, accompanied by reports of miscommunications, delayed work orders, and disputes over billing or lease terms. While many residents laud the current staff, the history of leadership changes creates a perception of instability that can translate into slower responsiveness at times and uncertainty around who enforces rules or handles billing. For households with a strong need for predictability and steady leadership, this variability is a credible reason to explore other options.

The property’s tangible strengths help offset the more problematic aspects. Maintenance is consistently described as prompt and capable, with particular appreciation for quick attendance to plumbing, fixtures, and safety-related concerns. The office staff, especially Katie and Noelle, are repeatedly identified as patient, helpful, and professional, easing move-ins, lease questions, and ongoing needs. The community’s amenities, a well-maintained campus, a pool, a dog park, and landscaped grounds, contribute to a pleasant daily experience and a sense of pride in the living environment. This combination of responsive maintenance and a friendly team creates a reliable core that keeps residents loyal and reduces the sting of the less consistent management history.

Yet several recurring cons deserve sober consideration. The perception of unstable leadership translates into uneven follow-through on open tickets and inquiries. Noise can be an issue for some residents, particularly those near the dog park or high-traffic areas, along with complaints about late-night and early-morning activity. Rent and billing concerns surface in some reviews, including disputes over utility charges and the way charges are processed during transitions between management teams. A minority of residents allege more serious concerns, ranging from perceived scams or disputes with utilities to experiences that feel financially punitive rather than service-driven. While these posts are not universal, they signal real risk factors for households that expect consistently smooth operations.

To make a well-grounded decision, prospective residents should verify several practical details before signing. Confirm the current management company and leadership structure, and ask for a recent maintenance response timeline to get a real sense of what “same-day” or “next-day” service looks like in practice. Inquire about the noise environment and the dog park’s hours and traffic, and request a recent incident log if available. Review the latest lease terms and any recent rent adjustments, and seek a clear explanation of how utilities and rent interact in the current billing cycle. Finally, speak with several neighbors about their experiences over the past six months to gauge consistency of communication and problem resolution.

Overall, Cumberland Links delivers a compelling value proposition for families and individuals who want a friendly, well-maintained community with a strong maintenance culture and responsive frontline staff. It is less attractive for those who require unwavering management consistency, lower noise risk, or flawless, dispute-free billing. For households willing to navigate occasional leadership changes in exchange for dependable maintenance, a warm community ethos, and robust on-site amenities, Cumberland Links remains a practical, experienced choice in Pataskala. Elsewhere in the market, those exacting about stability and predictability may prefer alternatives with a longer track record of steady governance and fewer reports of turnover.

The part of Pataskala, Ohio, that you are considering for senior living offers a variety of amenities and services to meet your needs. With several restaurants nearby, including fast-food options like McDonald's and Taco Bell, as well as cafes like Depot Street Coffeehouse and multiple pharmacies such as Kroger Pharmacy and CVS Pharmacy, you will have easy access to dining and healthcare options. Additionally, there are several physicians' offices in the area, providing convenient medical care. If you enjoy outdoor activities, there are several parks nearby for leisurely walks or picnics. The closest hospital is Mount Carmel East, ensuring quick access to emergency medical services if needed. Overall, this area provides a good balance of convenience and recreational opportunities for seniors looking to settle in Pataskala.

Restaurants

• McDonald's (0.7 miles)
• McDonald's (3.2 miles)
• The Dairy Hut (3.2 miles)
• Taco Bell (3.3 miles)
• Ziggy's (3.7 miles)
• Jimmy V's Grill & Pub Pataskala (3.8 miles)
• Wendy's (4.2 miles)

Cafes

• Depot Street Coffeehouse (2.8 miles)
• Starbucks (5.3 miles)
• Starbucks (5.3 miles)
• Starbucks (7.6 miles)

Pharmacies

• Kroger Pharmacy (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Express Scripts (3.9 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (5.6 miles)
• CVS Pharmacy (5.6 miles)
• Pickerington Pharmacy (5.7 miles)

Physicians

• Clark Aaron DO (3.8 miles)
• Mount Carmel Medical Group Reynoldsburg (5.3 miles)
• Dermatology of Central Ohio (5.3 miles)
• Ohio Health Primary Care Physicians (5.4 miles)
• Mount Carmel Family Practice (5.7 miles)
• Slomsky John M DPM (5.7 miles)
• Rachel Zylberberg, MD (6.1 miles)

Transportation

• U-Haul Rentals (5.2 miles)
• Canal winchester train depot (9.8 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (5.3 miles)

Places of Worship

• St Pius X School (5.4 miles)
• Macedonian Orthodox Cathedral (6 miles)
• Grace Fellowship (6.4 miles)
• The Cross Walk Church (6.7 miles)

Parks

• Huber Park (6 miles)
• Sycamore Creek Park (6.2 miles)
• Blacklick Woods Metro Park (6.3 miles)
• Civic Park (6.7 miles)
• Lynd’s Fun Zone (6.7 miles)
• John Bishop Memorial Park (9.4 miles)
• Buckeye Lake State Park (9.6 miles)

Hospitals

• Mount Carmel East (8 miles)
• Diley Ridge Medical Center Emergency Room (8.9 miles)