Bedford Place

Pros

• The staff are consistently helpful and friendly.
• Maintenance is quick to address issues and communicates well about work orders.
• The property is clean and located in a quiet neighborhood.
• The office staff are helpful and kind.
• The community feels welcoming and peaceful.
• Management and maintenance are outstanding.
• The property is well maintained and safe.

Cons

• They are in a dispute with the condo HOA and details have not been disclosed, yet the pool is still advertised.
• Residents feel cheated after renewing a lease extension due to undisclosed or hidden charges.
• The property has high and rising utility costs, with staff saying they are not the utility company and no clear answers given.
• Mold in the shower and drainage problems were not properly resolved and were misattributed to housekeeping.
• Extermination charges and a monthly pest-control fee, plus a pro-rated lighting fee, are described as hidden or excessive.
• Snow removal is reported as non-existent after a management change, and office responsiveness has declined.
• Rent increases after the management change are criticized as excessive.
• Some reviewers claim the property manager lies and that there is zero communication and follow-up.

Review

Bedford Place comes across in these reviews as a community that many residents genuinely appreciate for its quiet, well-kept grounds and the overall feel of a neighborly, manageable place to live. A large portion of the feedback highlights how clean the property is and how peaceful the neighborhood remains, with several residents crediting the office and maintenance teams for making day-to-day living smooth. The front desk staff and maintenance crew are almost universally praised for friendliness and efficiency, with names like Ava, Amanda, Eva Perez, and Myndi showing up as standout helpers who make the leasing process and ongoing work orders feel uncomplicated and responsive. People repeatedly describe the common areas as well-kept and the complex as a calm place to settle into, which helps create a sense of "homey" stability for families and long-term residents alike.

On the maintenance side, many tenants emphasize timely responses and effective problem-solving. The maintenance team is celebrated for addressing issues quickly and keeping occupants informed about progress, sometimes going above and beyond in what they fix or fix quickly. This sentiment is echoed by residents who stay for extended periods - some reporting several years in place - who attribute their continued satisfaction to the maintenance crew's efficiency and the office staff's consistency in handling requests and questions. The overall vibe conveyed by these reviews is that, when problems do arise, they are often handled well and without unwarranted delays, which contributes significantly to residents' willingness to renew their leases.

But the picture isn't uniformly rosy. A number of residents raise concerns about finances beyond the posted rent. Several reviews point to high utility costs, with one person noting monthly bills around $500 for a single older adult - far higher than what they had expected. Some residents feel their utility concerns aren't being adequately investigated by the property team, who remind them that Bedford Place isn't the utility company even as they still seek accountability for possible drains, malfunctioning appliances, or other energy drains within their units. Mold problems, particularly in the shower and drain areas, are another serious complaint. In at least one case, maintenance spent hours addressing mold in the drain and caulking, with attributions to housekeeping that residents found frustrating and inaccurate. Ants and spiders appearing in the spring, and the related charges for extermination, also feature in several accounts, along with pro-rated charges for lights and other seemingly routine charges that some residents feel add up to more than they bargained for when they signed a lease.

Hidden charges and disputes over maintenance responsibilities are another recurring theme. A few residents describe carpet replacement and other "damage" charges that they believe were overstated or unjustified, with one person arguing that carpet replacement should not have been necessary. The sense in these stories is that there can be a mismatch between the promises residents expect when they move in and the way charges are assessed or re-assessed over time. The importance of clear communication about what is covered, what constitutes wear and tear, and what triggers extra fees is a common thread that runs through many of the more critical accounts.

There is also tension around more structural community changes and their impact on living experience. A number of reviews reference a dispute with the Condo HOA that has affected pool access. Residents report that the complex advertises a pool still, even as pool use is restricted due to the ongoing disagreement with the HOA, and they report not having been given detailed explanations. This has understandably left some feeling misled, especially those who recently signed lease extensions in good faith with the expectation that the pool would be available. In addition, some long-time residents mention changes in management - specifically, the transition to Ackermann - and describe consequences like reduced snow removal during the winter, a sense of reduced responsiveness from office staff, and substantial rent increases following the change in management. There are also hints of uncertainty around whether water bills will be shifting from individually monitored usage to a flat rate, with some residents expressing frustration about not getting clear confirmation from management.

Despite these challenges, many residents continue to praise Bedford Place for the elements that first attracted them: a quiet atmosphere, proximity to shops and conveniences, and a sense of belonging within a small community. Several reviews emphasize the value of the location and the feeling of living in a neighborhood rather than a faceless apartment complex. The walls and construction qualities are cited by some as contributing to a quiet living environment - one account notes that the walls are block between units, reducing noise from neighbors. The attached garages, convenient access to services, and the general upkeep of the grounds contribute to a sense of solid, family-friendly living for those who prize peace and routine.

If you're considering Bedford Place, the reviews collectively suggest a balance of strong positives and notable caveats. On the upside, you'll likely find dependable maintenance, courteous and helpful office staff, a clean and quiet setting, and a sense of community that many residents appreciate deeply. On the downside, there are legitimate concerns about hidden or recurring charges, the transparency of billing and fees, and the impact of HOA disputes on amenities like the pool. Likewise, keep an eye on how utility costs are handled and whether changes in management might affect service levels, responsiveness, or pricing. For prospective tenants who value a calm, well-maintained environment with responsive maintenance and amiable staff, Bedford Place offers a lot of appeal; for those who subscribe to a tighter budget or want crystal-clear billing and amenity access, it's wise to ask detailed questions up front and seek recent updates on pool status, utility billing structures, and any current or upcoming changes in management. Overall, the community is described as quiet, well-kept, and staff-friendly, with real strengths in day-to-day maintenance and resident relations, alongside a few points worth clarifying before signing a lease.

Cafes

• Starbucks (0.4 miles)
• Starbucks (3 miles)
• Starbucks (3.4 miles)
• Depot Street Coffeehouse (5.5 miles)
• Starbucks (5.5 miles)
• Fox in the Snow Cafe (6.7 miles)

Restaurants

• Winking Lizard Tavern (0.5 miles)
• Jimmy V's Grill & Pub Pataskala (1.3 miles)
• McDonald's (2.1 miles)
• White Castle (2.4 miles)
• Culver's (3.1 miles)
• Jolly Pirate Donuts (3.1 miles)
• Chipotle Mexican Grill (3.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• Express Scripts (1.4 miles)
• CVS Pharmacy (2.2 miles)
• Sermonix Pharmaceuticals (2.6 miles)
• Cross Point Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Kroger Pharmacy (3.2 miles)

Physicians

• Rachel Zylberberg, MD (1.4 miles)
• Mount Carmel Medical Group Reynoldsburg (2.4 miles)
• East Columbus Oral Surgery Specialists (2.7 miles)
• Ohio ENT & Allergy Physicians (2.8 miles)
• Retina Group (3.1 miles)
• Ohio Health Primary Care Physicians (3.2 miles)
• Stonegate Family Health (3.2 miles)

Places of Worship

• Macedonian Orthodox Cathedral (1.8 miles)
• St Pius X School (1.9 miles)
• The Cross Walk Church (2.6 miles)
• Grace Fellowship (5.4 miles)

Parks

• Civic Park (2.3 miles)
• Huber Park (2.9 miles)
• Blacklick Woods Metro Park (3.4 miles)
• John Bishop Memorial Park (5.1 miles)
• Thompson Park (6.5 miles)

Transportation

• U-Haul Rentals (2.3 miles)
• Concourse B (5.5 miles)
• TSA Pre-Check B (5.6 miles)
• TSA Security Checkpoint B (5.6 miles)
• TSA Security Checkpoint A (5.7 miles)
• CMH Passenger Drop-off / Pick-up (5.7 miles)
• Concourse C (5.8 miles)

Hospitals

• Mount Carmel East (3.5 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (4.2 miles)