Grand River Health and Rehab Center in Painesville, OH
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Information last verified:
1515 Brookstone Blvd, Painesville, OH 44077
For more information about senior living options: (844) 490-3973
The staff at Grand River are accommodating and caring toward residents and their families. The facility is beautiful, clean, and welcoming. The therapy team motivates residents to walk farther safely and work toward going home. The activities program offers many enjoyable activities and keeps residents engaged. The nurses, therapists, and aides are described as amazing, dedicated, and professional. The care team works well together, creating a comforting, home-like atmosphere. Grand River is highly recommended for rehab and long-term care. Management and administration are attentive and responsive to concerns. The meals and daily care are well-regarded, with staff ensuring residents’ needs are met. Overall, Grand River is viewed by many as a gem with a compassionate staff who go above and beyond.
They describe the facility as absolutely horrible, with call lights unanswered for hours and little to no staff at times. They report neglect, including medications not being given and patients left without help for extended periods. They saw a resident with dementia roaming at night, wandering into other rooms and yelling, raising safety concerns. They claim management is a joke and warn others to look elsewhere for care. They describe the staff as lazy, unprofessional, and uncaring, with rude interactions and poor communication. They recount patients leaving with bed sores or infections, indicating poor care during the stay. They say the facility cares more about money than patient welfare, leading to neglect and inadequate attention. They note medications being inconsistently administered and delays in doctor visits and pain management. They report persistent difficulty reaching anyone by phone and repeatedly unanswered inquiries.Grand River Health and Rehab Center is best suited for families seeking a rehabilitation-focused option where aggressive therapy and a clean, welcoming environment are the priorities, and where there is a dedicated family advocate to stay involved. The facility earns real traction for post-acute recovery, with a therapy department that pushes residents to regain function and walk with confidence, and a building that consistently reads as well-kept and care-oriented. When therapy staff are on their game, patients make measurable progress, often returning home with improved mobility and independence. For families facing urgent rehab needs after surgery, a stroke, heart procedures, or new mobility limitations, this center can deliver the gait training, safety coaching, and daily structure that turn a challenging recovery into a tangible win.
That said, this community is not the only choice for those with complex medical or cognitive needs, and serious caveats apply. Alternatives should be considered for loved ones with advanced dementia, high fall risk without constant supervision, or when consistent medication management and timely physician involvement are non-negotiable. Several reviews describe persistent gaps in staffing, slow or missed call-light responses, and inconsistent medical oversight, even during short-term stays. For anyone whose loved one depends on steady communication with doctors, a reliable medical team, and 24/7 responsive care, the risk of gaps here warrants looking elsewhere. The facility’s management has drawn both praise and sharp criticism, and that dichotomy is not easy to navigate for families already under strain.
On the plus side, the therapy team consistently earns high marks. Therapists, aides, and the nursing staff frequently receive notes of gratitude for their expertise, patience, and ability to motivate progress. Multiple families describe substantial functional gains, patients learning to walk farther, to transfer safely, and to regain independence, thanks to focused PT and OT. The facility’s cleanliness and the welcoming, home-like atmosphere also surface repeatedly as meaningful positives, reinforcing trust that residents are in a respectful, organized setting. The activities department and social staff are cited as keeping residents engaged, with a cadence of programs and outings that help maintain morale and social connection. When administration and therapy leadership align with genuine caregiving, Grand River feels like a place where improvement is possible every day.
However, the cons are not minor. A recurring theme is understaffing and uneven care quality, particularly on weekends or during high-demand periods. Several reviews recount long delays in assistance, call lights left unanswered, and, in some cases, medication administration problems or lapses in doctor visits. This is not a uniform picture, but the frequency of these complaints is enough to raise legitimate concerns about reliability and safety for long-term residents or those needing close medical supervision. There are also stark memories of negative experiences, reports of neglect, friction with administrators, and residents left unattended, which starkly contrast with the many glowing stories. In short, the care experience can swing from exemplary to distressing, depending on which shift, which unit, and which staff member is on duty.
The decisive question becomes: do the strengths in rehabilitation offset the risk of inconsistent day-to-day care? For a family prioritizing aggressive recovery and a therapy-driven path back home, Grand River can be exceptionally effective when the care team is at full strength and engaged. The therapists who drive walking plans, improve balance, and tailor activity schedules can deliver outcomes that make a real difference in a loved one’s independence. Yet for long-term residents or for those with complex medical or cognitive needs, the variability in staffing, response times, and administrative support can undermine the very stability and predictability that long-term care requires. In other words, the rehab upside is compelling, but it comes with a meaningful caveat: the experience is highly dependent on staffing consistency and proactive management.
Decision-making should be concrete and action-oriented. Prospective families should insist on meeting the therapy leadership and requesting a concrete plan for daily staffing levels, call-light response targets, and medication administration procedures. Observe interactions between nurses, aides, and therapists; ask for recent examples of problem resolution with family communication; and verify the presence and effectiveness of a dedicated point person for family questions. Given the positive reports about Melody and Stephanie in administration and the praise directed at specific therapy teams, it is wise to gauge how well current leadership is applying those strengths across shifts. If evaluating long-term placement, probe memory-care capabilities and nighttime supervision, and consider a trial period to test consistency before committing.
Ultimately, Grand River Health and Rehab Center represents a practical but high-variance choice. It can be an excellent fit for rehab-focused needs where therapy quality and a clean, supportive environment align with family expectations and the resident’s goals. It is less consistent for those requiring stable, ongoing medical oversight and unwavering staffing reliability. The prudent approach combines a comprehensive tour, candid conversations with care teams, and a clear, written plan for care coordination. When the rehab pathway is the priority and the family is prepared to stay actively involved to offset potential care gaps, Grand River offers substantial value. If those conditions do not hold, especially for long-term or memory-care needs, alternative communities with demonstrated, steady staffing and stronger medical oversight should be seriously considered.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grand River Health and Rehab Center in Painesville, OH is a premier assisted living community that provides exceptional care and a welcoming environment for seniors. Our community offers a range of amenities designed to enhance residents' comfort and well-being.
We understand the importance of spiritual needs, which is why we offer devotional services off-site to cater to residents' religious preferences. Additionally, our indoor common areas provide plenty of space for socializing, relaxing, and engaging in various activities.
At Grand River Health and Rehab Center, we prioritize the health and well-being of our residents. Our dedicated staff is trained in providing specialized diabetic care, ensuring that individuals with diabetes receive the attention they need to manage their condition effectively.
Staying active is essential for maintaining a vibrant lifestyle, and our community encourages this through devotional activities offered off-site. Residents have the opportunity to engage in meaningful religious practices while enjoying time spent outside the community.
Conveniently located near two cafes, three parks, eight pharmacies, 19 physicians' offices, 23 restaurants, one theater, and four hospitals ensures that residents have easy access to various amenities and healthcare services. This proximity promotes independence while providing peace of mind knowing that necessary resources are nearby.
Grand River Health and Rehab Center is committed to providing a supportive environment where seniors can thrive. With our array of amenities, specialized care services, and convenient location, we strive to make each resident's experience fulfilling and enjoyable.
Located in Painesville, Ohio, this area offers a convenient and accessible location with a variety of amenities suitable for seniors. With several healthcare options nearby such as VA Outpatient Clinic and University Hospitals Medical Practices, residents have access to quality medical care. Additionally, there are pharmacies like Walgreens and Rite Aid in close proximity for easy medication management. For leisure activities, there are parks like Liberty Greens Gazebo and Headlands Beach State Park where seniors can enjoy nature walks and scenic views. The area also offers dining options ranging from fast food chains like Arby's and McDonald's to local favorites such as Silvestro's Depot Cafe. With theaters like Atlas Cinemas and places of worship like St Andrew Byzantine Catholic Church nearby, seniors can find entertainment and spiritual fulfillment in this vibrant community.
Grand River Health and Rehab Center is located at 1515 Brookstone Blvd, Painesville, OH 44077 in Lake County, Ohio
Grand River Health and Rehab Center on seniors.fyi includes 17 photos including images showing interior, bathroom, lighting, chandelier, healthcare, seating area, dining, stone wall, and more.
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Interior
Outdoors
Decor
Living Room
Windows
Dining
Kitchen
Lighting
Bathroom
Exercise Equipment
Shower
Salon
Healthcare
Reception Area
