Orrville Pointe in Orrville, OH
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Information last verified:
230 South Crown Hill Road, Orrville, OH 44667
For more information about senior living options: (844) 490-3973
The staff are caring and attentive. The administrator is highly engaged and aware of residents' needs. Amy the nurse is amazing with her patients. Management is awesome and the staff are friendly and helpful. The admissions director communicates well, is responsive, and listens to concerns. The facility provides excellent personal care. Residents have shown health improvements and enjoy the food and staff. The staff handle challenging situations with patience and a positive attitude.
Residents were abused and treated very badly by aides. The reviewer would not recommend the facility to anyone due to the poor care. Staff were lazy and noisy; food was stolen from trays and no bathing was offered. A staff member looked through residents' drawers, violating privacy. Laundry was never returned to residents. Information for power of attorney and messages to doctors were blocked by nurses. Care was awful, with residents soaked in urine and neglected for days. The facility was filthy, with a strong odor of feces, unwashed linens, rust on the call button clip, and dirty diapers left in the trash.Orrville Pointe is best suited for families seeking a hands-on, attentive care team and an administrator who stays closely involved in daily operations. The reviews repeatedly highlight a nursing and office staff that appear genuinely caring, with administrators and admissions staff able to engage with families, coordinate next steps, and advocate for residents’ needs. The facility seems to perform best for residents who benefit from personalized reminders and assistance, such as helping with hearing aids, bringing meals to a resident when dining room access is a challenge, and supporting rehab progress. The combination of approachable staff and a clear emphasis on daily personal care can translate into meaningful improvements in comfort and function for some residents.
Those with significant concerns about cleanliness, safety, or governance may want to consider alternatives. A number of comments center on serious red flags: reports of neglect, neglectful or disrespectful treatment, and a sense that resident safety and basic hygiene are not consistently prioritized. Multiple reviewers describe unsanitary conditions, odor issues, and lapses in infection control, including soiled linens and dirty rooms. Additional criticisms focus on high turnover, uneven leadership, and difficulty obtaining timely information or responses from the medical and administrative teams. For families facing chronic safety concerns, inconsistent staffing, or leadership instability, other options are likely more reliable.
The strongest positives, the observed care, the responsiveness of the admissions director, and the perceived engagement of the administrator, do not fully offset the larger, ongoing concerns raised in several reviews. When staff are described as caring, they are also described as overworked and under support, suggesting that even in good moments, systemic pressures limit consistency. Positive health signals come through in individual resident stories: one resident’s family notes improved mobility, better daily routines, and concrete steps to address hearing and feeding needs; another family praises the staff’s kindness and the resident’s stable mood. Yet these gains sit against broader complaints about odor, cleanliness lapses, and failures to maintain basic standards of housekeeping and resident dignity in other units and times.
The facility’s age and some environmental deficiencies matter in decision-making. An older building can be workable if the care team delivers reliable support and there is steady, transparent communication about care plans. However, when documentation gaps and access to physicians or timely updates to power of attorney become obstacles, the appeal fades quickly. Prospective families should press for current, concrete proofs of housekeeping schedules, infection-control practices, and a recent, comprehensive audit of resident rooms and common areas. Tour every floor, meet frontline staff, and ask for direct feedback from current residents about daily routines, meal service, and response times to calls.
Actionable due diligence is essential. Request a detailed current care plan for the resident, including meds, therapies, and progress notes. Ask to speak with a charge nurse or DON, and request copies of the last several incident or complaint logs, if permissible. Verify Ohio state inspection results and any corrective action plans tied to sanitation, staffing ratios, or infection control. Speak with multiple families who have residents currently living there to gauge consistency across shifts. Confirm transfer protocols, especially if rehab or short-term stays are anticipated, and ensure there is a clear, timely line of communication with the physician and the designated power of attorney.
Bottom line: Orrville Pointe can be a solid fit for families prioritizing compassionate, engaged staff and visible efforts to support rehab and daily living tasks, particularly when the resident can benefit from hands-on help and a responsive administration. But the weight of recurring concerns about safety, cleanliness, and leadership stability is nontrivial. For families where these red flags would undermine confidence in daily oversight and infection control, exploring other options is strongly advised. A careful, fact-based visit and verification process will reveal whether Orrville Pointe’s strengths align with the resident’s needs or whether another community better preserves safety, cleanliness, and consistent communication.
47 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Orrville Pointe in Orrville, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides cable or satellite TV, a dining room for communal meals, and fully furnished apartments for a comfortable living experience. Residents can enjoy spending time in the beautiful garden or outdoor spaces.
Housekeeping services are provided to keep the apartments clean and organized. A kitchenette is available for those who prefer to prepare their own meals or snacks. Move-in coordination assistance is offered to make the transition into the community as smooth as possible.
Restaurant-style dining ensures that residents can enjoy delicious and nutritious meals that cater to their specific dietary needs. Special dietary restrictions are accommodated to ensure that each resident's health requirements are met.
For leisure activities, Orrville Pointe offers a small library for reading enthusiasts and Wi-Fi/high-speed internet access for staying connected with loved ones. Resident-run activities are organized regularly, giving residents opportunities to socialize and engage with one another. Scheduled daily activities keep residents active and entertained throughout their stay.
The care services provided at Orrville Pointe include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Staff members are trained to provide diabetes diet management, medication management, and mental wellness programs to address residents' specific health needs.
Orrville Pointe is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - ensuring easy access to essential amenities and medical services.
Overall, Orrville Pointe is dedicated to creating a supportive and comfortable environment where residents can receive personalized care while enjoying a vibrant lifestyle within a close-knit community.
Orrville Pointe is located at 230 South Crown Hill Road, Orrville, OH 44667 in Wayne County, Ohio
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