Chapel Hill Community

Pros

• The location, price, and first impression of Chapel Hill Community were praised as great aspects for living there.
• The staff in the memory unit were described as attentive, kind, skillful, and knowledgeable, with timely responses to inquiries.
• Residents and their families appreciated the friendly and accommodating nature of the staff, who knew residents by name and fostered a respectful environment.
• The property was noted for being well-kept, with well-prepared and tasty food.
• The community offers spacious, beautiful condos with ample amenities like housekeeping, landscaping, and dining options at reasonable prices.
• A variety of engaging activities are available to residents, including game nights, arts and crafts, outings into town, and yoga sessions.
• Many visitors commented on the beauty of the community's surroundings with walking trails and a picturesque lake.
• Some family members expressed satisfaction with staff professionalism and communication regarding their loved ones’ care.

Cons

• The staff could not wait for the family to remove their loved one's belongings after his passing, leading to a poor last impression.
• There were concerns about missing personalized items and disappointing staff communication.
• The skilled nursing wing was described as a nightmare, with old rooms, unpleasant odors, and frightening lack of care.
• The facility was reported to be terribly understaffed, with new hires not receiving proper training.
• A resident's health deteriorated due to inadequate monitoring and delayed response from the nursing staff.
• The food quality was described as sub-par and inconsistent in delivery to residents.
• Overall, there were significant concerns about the professionalism and knowledge of the staff in various departments.

Review

Chapel Hill Community has received a variety of reviews from families and residents, shedding light on both the positive aspects and areas that need improvement. Those who speak highly of the facility often emphasize its favorable location, well-maintained property, and the courteous nature of the staff. Many reviewers appreciate the first impressions made during initial tours; they find the layout of living spaces to be attractive and accommodating. The community offers various amenities such as spacious condos with modern designs, a clubhouse for communal dining, and a range of activities that appeal to residents. For prospective residents seeking memory care, many recommend Chapel Hill for its thoughtful approach to care delivery.

A consistent highlight in multiple reviews is the attentiveness and kindness exhibited by staff members in the memory unit. Families note that caregivers are not only knowledgeable but also responsive to inquiries and concerns. The personal touch extended by administrative staff is frequently cited as a key positive factor; many residents feel known and respected as individuals rather than mere numbers. One family even recounted how staff went above and beyond during a move-in process, lending equipment like a TV when one was unavailable for their loved one—a testament to their thoughtfulness.

However, the narrative surrounding Chapel Hill Community isn’t entirely positive; several reviews express dissatisfaction with specific experiences related to communication or care quality. For instance, after losing a loved one at the facility, one family reported feeling pressured to remove personal belongings quickly. They described encounters with rude front desk staff regarding unresolved issues about medical equipment ownership following their relative's passing—an experience that left them with a negative impression just when support was needed most.

Concerns about communication extend beyond isolated incidents; some families report general difficulties in contacting nursing staff or receiving timely feedback about their relatives’ health statuses. In particular cases, there were alarming stories related to inadequate response times in urgent situations—one reviewer detailed being assured of their mother's good health despite clear indications otherwise, culminating in hospitalization due to delayed recognition of COVID-19 symptoms. These accounts raise significant red flags regarding patient monitoring protocols within the community.

Amid these critical observations lies another layer focused on overall staffing challenges within assisted living segments of Chapel Hill Community. Some reviews indicate an alarming understaffing issue where one nurse was responsible for up to 32 residents—a situation described as distressing by families desperate for immediate attention for their loved ones' needs. Reports further disclosed lackluster training provided to new hires: firsthand accounts highlighted encountering under-trained personnel who struggled with basic responsibilities amidst ongoing staffing shortages, thus impacting residents’ care quality negatively.

On an uplifting note, several reviewers did share appreciation for individual caretakers’ efforts amidst these systemic issues; numerous families mentioned specific staff members’ professionalism and dedication toward enhancing resident care experiences despite overwhelming workloads imposed by insufficient staffing levels. Many wanted more consistent communication from management as well because while some elements flourish—like beautiful grounds featuring picturesque walking trails—they believe real enhancements could be realized through better organization regarding medical follow-ups or proactive engagement in daily activities offered at Chapel Hill Community.

In summary, while Chapel Hill Community shines in several areas such as aesthetic appeal and direct interpersonal relationships between staff members and residents—fundamental improvements are essential regarding overall communication strategies alongside addressing staffing inadequacies within assisted living segments if it aims truly serve those needing specialized support effectively moving forward into its future roles as a facilitating home for countless individuals looking outwards towards retirement living developments.

This part of Canal Fulton, Ohio, offers a variety of amenities and services that cater to seniors' needs. Within a short distance, there are multiple pharmacies like Rite Aid and CVS Pharmacy for easy access to medication. The area also boasts several restaurants offering diverse dining options such as Guiseppe's Pizza and The Twisted Olive. For outdoor recreation, there are nearby parks like North Park and Southgate Park, providing opportunities for leisurely strolls. Medical facilities like Tri County Hematology and Oncology and Aultman West Immediate Care are conveniently located for healthcare needs. Additionally, cafes like Starbucks offer cozy spots to relax and socialize. Overall, this part of Canal Fulton is well-equipped to support the lifestyle of seniors looking for a vibrant community with essential services close by.

Pharmacies

• Rite Aid (1 miles)
• CVS Pharmacy (5.5 miles)
• Rite Aid (6.4 miles)
• Marc's Stores (6.5 miles)
• Walgreens (6.5 miles)
• Walgreens (7.3 miles)
• Acme Fresh Market (7.4 miles)

Restaurants

• Cherry Street Creamery (1.1 miles)
• Guiseppe's Pizza (4.9 miles)
• Taco Bell (5.5 miles)
• The Twisted Olive (6.1 miles)
• Dietz's Landing (6.3 miles)
• Lala's In The Lakes (6.3 miles)
• John George's (6.9 miles)

Parks

• North Park (5.2 miles)
• Southgate Park (6.1 miles)
• Lake Cable Village (7.4 miles)
• Ariss Park (7.9 miles)

Physicians

• Tri County Hematology and Oncology (5.5 miles)
• Massillon Family Care (6.2 miles)
• West Medical (6.4 miles)
• Affinity Family Physicians (7 miles)
• Womens Health Group (7.2 miles)
• Akron General Family Medicine, South Central (7.2 miles)
• Obstetrics & Gynecology of the Reserve (7.3 miles)

Cafes

• Starbucks (5.6 miles)
• Tremont Coffee (7.4 miles)
• Ohio Roasting Company (7.7 miles)
• Starbucks (8.1 miles)

Hospitals

• Aultman West Immediate Care (6.4 miles)
• Jackson Mercy Statcare (6.8 miles)

Transportation

• Akron-Canton Airport (CAK) (7.6 miles)

Theaters

• Tinseltown (7.6 miles)
• Cinemark (8.3 miles)

Places of Worship

• Faith Family Church (7.9 miles)