Autumn Healthcare of Newark

Pros

• The staff provide personalized attention to each resident and rehab patient, creating a warm, welcoming environment.
• The nursing and rehabilitation team are attentive, professional, and patient-focused.
• The facility's Medicare and Medicaid participation makes care accessible to more families.
• The independence of Altercare Newark South allows for individualized, resident-centered care.
• The staff consistently go above and beyond to make residents feel cared for and valued.
• The facility is consistently clean, welcoming, and safe.
• Families have peace of mind knowing their loved ones are in capable and caring hands.
• The Executive Director is credited with keeping operations smooth and ensuring high-quality care.
• The facility has AHCA Bronze Award recognition, underscoring excellent, caring staff.
• The staff are excellent and caring, making a positive impact on residents and families.
• The facility offers great quality care, with a clean, well-maintained space and a pleasant atmosphere.
• Residents enjoy engaging activities and a home-like, welcoming environment.

Cons

• The staff are not nice people and will give up on the patients.
• The facility has dirty rooms and isn't consistently cleaned.
• Call lights are not answered in a timely manner, leaving residents waiting for assistance.
• The corporate office and administration allegedly offer only lip service and fail to keep promises.
• Patients' rights are reportedly violated, including forcing the use of a Hoyer lift and imposing dietary restrictions without consent.
• Money has allegedly been stolen from a resident, raising concerns about safety and trust.

Review

Autumn Healthcare of Newark is best suited for families seeking a small, home?like setting where rehabilitation and long?term care can be delivered with tight, hands?on oversight. The 48?bed scale encourages real relationships between residents and staff, enabling clinicians to understand needs quickly and coordinate care with families rather than through impersonal handoffs. Within Newark's landscape, this environment often translates to a clean, welcoming atmosphere where care feels personal and staff are consistently available for questions and encouragement. For families focused on a practical blend of skilled therapy, steady daily support, and a visible administrator presence, Autumn Newark offers a straightforward, affordable path that does not rely on a large, impersonal campus. The inclusion of Medicare and Medicaid access and recognition like the AHCA Bronze Award adds a meaningful layer of cost and quality verification that practical decision?makers will value.

That said, there are clear reasons some families should consider alternatives. The most important caveat is the variability in day?to?day experience that can accompany a small facility. Several reviews describe slow or uneven call?light responses, staff interactions that feel less compassionate at times, and concerns about cleanliness or safety in certain shifts. These outliers matter, especially for residents with high medical or behavioral needs who require consistently proactive monitoring and rapid escalation of issues. For families prioritizing flawless consistency, or for those whose loved one has complex medical routines that demand rigorous oversight, it makes sense to compare larger communities with more formalized systems and steadier staffing patterns.

The strongest advantages of Autumn Newark emerge from its intimate size and the focus that comes with it. Nursing and rehabilitation teams are frequently described as attentive, patient?centered, and committed to clear family communication. The facility tends to be well maintained - clean with a welcoming feel - and therapy services are highlighted as a particular strength, helping patients regain function and confidence during short?term stays and ongoing rehabilitation. Administrative leadership, including the executive or on?site director, is often cited as accessible and impactful, which reassures families that concerns are heard and acted upon. For families seeking engagement, activities and a sense of community are commonly described as genuine, creating an atmosphere where residents feel seen and involved.

Yet the negative notes cannot be ignored. When care gaps occur, they tend to stand out because they clash with the otherwise positive stories. Reported issues include delayed response to calls, perceived indifference at night, and occasional lapses in cleanliness or room upkeep. In some comments, residents or families questioned adherence to patient rights or noted disagreements with therapy decisions. There are even harsh, highly specific complaints about individual interactions or operational lapses. This variability underscores a core truth: in a smaller operation, outcomes can swing based on staffing mix, shift, and individual caregiver behavior. Families must weigh the likelihood of a consistently reliable daily experience against the comfort of a smaller, more home?like environment.

Overall, the balance of pros and cons points toward a practical conclusion. For families who prize personal attention, a warm communal vibe, and strong rehab programs within a compact setting, Autumn Newark appears capable of delivering meaningful, day?to?day quality of life and steady progress toward recovery goals. The extensive praise for cleanliness, staff dedication, and therapy momentum suggests that these advantages often outsize the occasional friction described in some reviews. However, the presence of credible negative reports - especially around responsiveness and consistent care - means this choice is best approached with structured due diligence. Prospective families should insist on multiple, face?to?face conversations with leadership, request to meet frontline staff, and seek candid feedback from current residents and families.

Decision steps are straightforward. Prioritize a firsthand visit with a focus on the rehab gym, dining, and daily routines; ask to observe a typical shift to gauge call?light responsiveness and staff?resident interactions; request current staffing ratios and turnover rates, and review incident logs and how complaints are resolved. Speak with the Executive Director or administrator about specific safety protocols, bed alarms for fall risks, and how resident rights are protected in practice. If possible, obtain references from families with residents in the same acuity level as the loved one, and verify the latest AHCA surveys or awards beyond the Bronze designation. When those checks align with a warm, well?maintained environment and dependable rehab momentum, Autumn Newark becomes a prudent, action?oriented choice for moving forward.

This part of Newark, Ohio offers a convenient location with a variety of amenities in close proximity. Residents can enjoy dining options such as DankHouse Brewing Company, McDonald's, and Chipotle Mexican Grill within walking distance. There are also several places of worship nearby including the Newark Church Of The Nazarene and Crossroads Baptist Church. For medical needs, there are physicians offices like Indian Mound Eye Clinic and Buckeye Physical Medicine, as well as pharmacies like Walgreens and CVS Pharmacy. Licking Memorial Hospital is also easily accessible for healthcare services. Additionally, seniors can relax and catch a movie at the AMC Indian Mound 9 theater or enjoy nature at local parks like Horns Hill Park and Fanchion Park. Overall, this area provides convenience and accessibility for those looking to retire in Newark.

Restaurants

• DankHouse Brewing Company (0.2 miles)
• McDonald's (0.5 miles)
• Chipotle Mexican Grill (0.7 miles)
• Wendy's (0.7 miles)
• Fetter's Dairy Isle (0.8 miles)
• Fazoli's (0.8 miles)
• IHOP (1 miles)

Places of Worship

• Newark Church Of The Nazarene (0.3 miles)
• Crossroads Baptist Church (1 miles)
• Newark Heights Church Of God (1.4 miles)
• General Conference Of Seventh-Day Adventists (1.4 miles)
• The Pentecostal Church of God (1.5 miles)
• Vineyard Grace Fellowship (2.1 miles)
• The Word Church (3.2 miles)

Cafes

• Panera Bread (1.2 miles)
• Big Apple Cafe (1.9 miles)
• Starbucks (1.9 miles)

Physicians

• Indian Mound Eye Clinic (1.3 miles)
• Kidney Specialist (1.5 miles)
• East Ohio Oral Maxillo (1.5 miles)
• Hufza Hanif (1.5 miles)
• Buckeye Physical Medicine - Robert T Richards MD (1.6 miles)
• Dr Hopkins Office (1.7 miles)
• Dr Bennington (1.7 miles)

Pharmacies

• Walgreens (1.4 miles)
• Arensberg Pharmacy (1.4 miles)
• Arensberg Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Arensberg Pharmacy (2 miles)
• Arensberg Pharmacy (2 miles)
• CVS Pharmacy (2 miles)

Hospitals

• Licking Memorial Hospital (1.6 miles)
• Licking Memorial Pain Management Clinic (1.6 miles)
• Licking Memorial Hospital (1.7 miles)
• Licking Memorial Hospital (1.7 miles)
• Licking County Alcoholism Prevention Program (2.1 miles)

Theaters

• AMC Indian Mound 9 (1.7 miles)

Parks

• Horns Hill Park (3.4 miles)
• Fanchion Park (4 miles)