The Laurels Of Heath

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  • Interior

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  • Decor

    A cozy bedroom featuring a neatly made bed with decorative pillows and a wooden tray with tableware, illuminated by natural light.
  • Building

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The Laurels Of Heath

717 South 30Th Street, Heath, OH 43056

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
89
4 stars
1
3 stars
2
2 stars
3
1 stars
5

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    Overall Review of The Laurels Of Heath

    Pros

    • pro The staff at The Laurels of Heath are truly wonderful, patient, and understanding.
    • pro The OT/PT team is awesome and works well with patients.
    • pro Unit 4 aides are among the most caring people the reviewer has ever met.
    • pro The facility is clean, welcoming, and well maintained.
    • pro The rehab staff helped a patient regain the ability to stand and walk within a short time.
    • pro The nursing and rehab teams treat patients like family and go over and beyond.
    • pro The staff are friendly, accommodating, and knowledgeable about nutrition and care needs.
    • pro Jessica in the business office has gone above and beyond helping with Medicaid and insurance matters.
    • pro The food is delicious and well presented, and Kyle is wonderful.
    • pro The Laurels of Heath is a wonderful place that families would highly recommend.
    • pro The staff are responsive and supportive, with calls returned promptly.

    Cons

    • pro People were screaming for help with no one helping.
    • pro One reviewer would give zero stars, alleging neglect, theft, and verbal abuse toward a handicapped family member there.
    • pro The facility was described as filthy and stinky, with staff described as liars and uncooperative.
    • pro The service, atmosphere, and general state of the institution were called repulsive, with dismissive staff and no empathy for patients.
    • pro The photos used to promote the facility were said to misrepresent cleanliness and care.
    • pro The building was described as dirty, smelling of urine, and in need of cleaning.
    • pro There was a suggestion that the facility should be shut down.
    • pro Management was claimed to be aware of complaints but nothing had changed.

    Review

    The Laurels of Heath comes through in many voices as a place where compassionate care and dedicated staff make a meaningful difference in the lives of patients and their families. Numerous reviewers highlight the routine kindness and responsiveness they experienced, from nurses who pick up calls and keep families informed to administrators who go the extra mile to help with planning and questions. One family specifically notes that a nurse named Mary was very helpful and would call back, and they appreciated the courtesy and attentiveness they encountered during a stressful time. The sentiment repeats across several comments: when you reach out, you're met with courtesy, communication, and a genuine willingness to assist.

    Several reviews underscore how the facility supports recovery and rehabilitation with talented therapy teams. A number of guests describe how OT and PT staff work collaboratively and effectively, starting with simple tasks and advancing to more ambitious goals. One patient with a broken pelvis recovered enough to walk and stand within days, and another family member emphasized how the rehab staff were patient, encouraging, and capable of helping residents regain functional independence. This consistent thread of positive rehab experiences paints The Laurels of Heath as a place where skilled therapists, thoughtful caregivers, and a structured approach to therapy can yield tangible progress for patients.

    The human side of care also shines through in multiple testimonials praising staff warmth, empathy, and dignity. Unit 4 aides are singled out for their genuine care and the way they treat patients with kindness and respect. Reviewers repeatedly credit the staff with a compassionate demeanor, noting that caregivers treat residents as if they were family. In several accounts, families express gratitude for specific team members who went above and beyond - India Bryant's wit and bedside manner, for example, are highlighted as exemplary, with families calling her supportive and noting that she made a meaningful difference. The consistent message is that staff members listen, respond with patience, and genuinely aim to ease the experience of rehabilitation and stay.

    Beyond individual compliments, many reviews speak to the overall atmosphere of the facility. A common descriptor is a welcoming, clean, and professional environment where patients and families feel heard and cared for. Several families mention administrative staff, business office personnel, and leadership as being helpful and accessible, with several names, such as Crystal the administrator and Jessica in the business office, singled out for their helpfulness and dedication. The sense of a coordinated, friendly team is a recurring theme, with comments about the place feeling like a supportive community rather than a cold institutional setting.

    The Laurels of Heath is frequently depicted as a place that families would consider returning to for rehabilitation or long-term care. Comments such as "great facility," "amazing staff," and "would recommend" recur in multiple reviews. Some families recount personal journeys where multiple visits were required, but each time they experienced clean facilities, attentive care, and responsive therapy teams. Individuals recount that the care extended beyond simply meeting medical needs to offering reassurance, answering questions, and providing guidance during difficult transitions. One reviewer even stated they would return if needed for rehabilitation again, underscoring a strong sense of trust and satisfaction with the staff and services.

    Of course, a complete portrait includes a note of caution from a smaller portion of the feedback. One reviewer offered a stark contrast, reporting zero-star treatment and alleging neglect, theft, verbal abuse, and a generally filthy environment. Another comment mentioned experiences of patients calling for help without timely response. A separate note described issues with cleanliness and unpleasant odors, and another reviewer criticized the facility's promotions as misrepresentative. These viewpoints remind readers that, as with any care setting, experiences can vary and that pros and cons can appear across a spectrum depending on circumstances, timing, and individual interactions.

    Taken together, the collection presents The Laurels of Heath as a facility with many strong points: a robust rehab program led by capable OT/PT teams, a culture of empathy and respect among staff, patient- and family-centered communication, and a community feel fostered by dedicated administrators and clinicians. For most families, the experience was marked by notable acts of kindness, effective therapy, and reassurance during challenging periods. For potential residents and their loved ones, this body of feedback suggests that asking specific questions about staff availability, cleanliness, and communication with families could help set expectations and identify the right points of contact to ensure a smooth and positive experience. If you're considering this facility, it could be valuable to request a tour, speak with current staff about their approaches to therapy and daily care, and listen to both the glowing endorsements and the cautions to form a well-rounded view.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (24 miles away) John Glenn Columbus International Airport (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Laurels Of Heath in Heath, OH is an assisted living community offering a wide range of amenities and care services to provide a comfortable and enriching living experience for its residents. The community features a beauty salon, allowing residents to maintain their personal appearance conveniently. Residents can also enjoy their favorite shows or movies with cable or satellite TV in their private rooms. Community-operated transportation is available for residents to take part in outings and explore the local area.

    For those who want to access technology, there is a computer center equipped with Wi-Fi and high-speed internet. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. There is also a kitchenette available for residents who prefer to cook their own meals.

    To keep residents active and engaged, The Laurels Of Heath has various recreational spaces such as a fitness room and gaming room. Outdoor spaces like gardens are ideal for enjoying fresh air and nature. A small library is also available for those who love reading.

    Housekeeping services ensure that residents have clean living spaces without the worry of daily chores. Move-in coordination helps make the transition smooth for new residents. Private bathrooms provide convenience and privacy.

    In terms of care services, the community offers 24-hour call systems and supervision to ensure safety at all times. Staff assist with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that medications are taken correctly as prescribed. A mental wellness program promotes emotional well-being among residents.

    Special dietary restrictions are accommodated, including diabetic diets, ensuring that each resident receives personalized meal options that cater to their needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.

    Residents can enjoy various activities offered within the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by concierge services. Additionally, there are numerous nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals for residents to access.

    Overall, The Laurels Of Heath provides a comprehensive assisted living experience with a range of amenities and care services designed to promote comfort, convenience, and a vibrant lifestyle for its residents.

    Nearby Places of Interest

    Restaurants

    • Kanji Japanese Steakhouse (0.1 miles)
    • Sonic Drive-In (0.1 miles)
    • McDonald's (0.2 miles)
    • KFC (0.2 miles)
    • Raising Cane's Chicken Fingers (0.4 miles)
    • Long John Silver's (0.4 miles)
    • Burger King (0.4 miles)

    Theaters

    • AMC Indian Mound 9 (0.2 miles)

    Physicians

    • Indian Mound Eye Clinic (0.2 miles)
    • Buckeye Physical Medicine - Robert T Richards MD (0.3 miles)
    • Eric M Layne (0.7 miles)
    • Licking Memorial Behavioral Health At Shepherd Hill (0.7 miles)
    • Moundview Obstetrics Gynecology (0.9 miles)
    • Licking Memorial Women's Health (0.9 miles)
    • Center For Sight (0.9 miles)

    Hospitals

    • Licking Memorial Hospital (0.2 miles)
    • Licking Memorial Hospital (1 miles)
    • Licking Memorial Pain Management Clinic (1.1 miles)
    • Licking Memorial Hospital (1.2 miles)
    • Licking County Alcoholism Prevention Program (3.5 miles)

    Places of Worship

    • The Pentecostal Church of God (0.4 miles)
    • Newark Church Of The Nazarene (1.4 miles)
    • Newark Heights Church Of God (1.7 miles)
    • Vineyard Grace Fellowship (2.5 miles)
    • Crossroads Baptist Church (2.5 miles)
    • General Conference Of Seventh-Day Adventists (3 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (1 miles)
    • Arensberg Pharmacy (1 miles)
    • Arensberg Pharmacy (1 miles)
    • Arensberg Pharmacy (1.7 miles)
    • Arensberg Pharmacy (2.9 miles)
    • Kroger Pharmacy (3.3 miles)

    Cafes

    • Panera Bread (0.5 miles)
    • Starbucks (0.6 miles)
    • Big Apple Cafe (1.6 miles)
    • River Road Coffeehouse (4.3 miles)

    Parks

    • Fanchion Park (3.6 miles)
    • Infirmary Mound Park (4 miles)

    Frequently Asked Questions

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