The Laurels Of Heath
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717 South 30Th Street, Heath, OH 43056
For more information about senior living options: (844) 490-3973
The Laurels of Heath is described as a clean, welcoming, and well-maintained facility. The staff are consistently described as wonderful, caring, and attentive to residents. The OT/PT team is praised as awesome and highly effective in helping residents improve. The dining room is filled with smiles and chatter, and meals are enjoyed by residents. Crystal, the administrator, is noted as wonderful, hands-on, and easy to relate to. Families say the facility fosters a warm, family-like atmosphere with genuine compassion. The rehab program and therapy staff are praised for going above and beyond to support patients. The building is consistently described as clean and safe, with friendly, helpful staff. The Laurels is described as a wonderful place for rehab and long-term care, with highly recommended staff.
The new administrator and the DON were hard to reach and did not acknowledge problems. The leadership is neglectful and likely provides neglectful services. The facility is riddled with mold, and residents go septic and die left and right. The staff do not return phone calls, fail to follow up on concerns, and do not address issues. Families are advised not to send loved ones here, as they will likely die from neglect. The service, atmosphere, and general state of the institution are repulsive. Promotional photos misrepresent the facility, and there is neglect and disrespect toward patients. The reviewer states that their father died after being there due to infection and sepsis. Some staff members are hateful and aloof, with the physical therapy department described as among the worst.The Laurels of Heath is best suited for families seeking a rehab-forward environment where warmth from staff and a home-like atmosphere are the defining features. It works well for seniors who have recently left acute care and need strong therapy services to regain function, as well as for long-term residents who value consistent, personable care and daily interactions that feel like a close-knit family. The facility tends to attract families who prioritize accessible, responsive frontline staff, clean surroundings, and visible activity among residents. Those whose plans hinge on highly specialized medical oversight, complex memory-care needs, or a facility with a tightly controlled, medically rigorous environment may want to explore alternatives.
A clear strength here is the front-line team’s attitude and the rehab ecosystem. Multiple reviewers praise the OT/PT staff for practicality and progress, with many noting meaningful gains and the therapists’ ability to motivate without pushing too hard. Aides and nursing staff are repeatedly described as caring, patient, and respectful, delivering daily help with dignity. The dining experience and overall cleanliness also receive steady commendations, and the building’s upgrades have made rooms and common areas feel more modern and welcoming. The care philosophy often centers on treating residents like family, with families reporting timely communication, transparent answer-for-questions exchanges, and staff who go the extra mile to accommodate individual routines and preferences.
That said, the reviews are not without troubling signals. Several families report inconsistent leadership responsiveness, including difficulty reaching administrators and some missed follow-ups on concerns. A handful of posts allege neglectful or unprofessional behavior by leadership, which naturally erodes trust when issues arise. Objections about the physical environment surface in some accounts, mold, odors, and mentions that maintenance or cleanliness did not meet expectations, alongside anecdotes about uneven care quality across shifts. There are even pointed claims about the rehab program not being suitable for certain conditions (notably TBIs or highly specialized rehab needs), suggesting that this facility may not be the best fit for every medical scenario.
Putting the positives and negatives side by side yields a practical balance. For families prioritizing robust rehabilitative progress, a warm, resident-centered culture, and a generally clean, well-kept setting, the strong points can far outweigh the concerns. The rehab team’s track record for getting residents back on their feet, the consistently friendly demeanor of staff, and the perceived value of the dining and social environment create a compelling picture for many. However, the potential gaps in administrative accessibility and the serious-sounding allegations regarding neglect and odor must be weighed carefully. In situations where rapid, reliable issue management and an airtight infection-control standard are non-negotiables, these red flags merit serious consideration.
Alternatives become compelling for two groups. First, those whose loved ones require highly specialized rehab or memory-care programs with explicit, well-documented oversight may find better fit elsewhere, particularly if TBI recovery, advanced dementia care, or complex medical monitoring is a priority. Second, families who place a premium on consistently proactive administration and transparent, immediate issue resolution may prefer facilities with a stronger track record of accessible leadership and verifiable QA responsiveness. In short, Laurels of Heath delivers a strong rehab- and care-focused experience for many, but it does not guarantee risk-free operation, and the mix of positive care experiences with serious cautionary notes means it demands careful, site-specific due diligence.
Decision-making should hinge on a targeted, on-site assessment paired with candid conversations. Prospective residents or their families should request a comprehensive tour of the therapy gym and units most often used for rehab, speak directly with current residents about daily routines, and probe administrator availability and responsiveness, ask for recent examples of follow-through on concerns. Verify the cleanliness and maintenance history of the specific unit the loved one would use and review any state inspection or complaint records for the community. Finally, match expectations against medical needs: if rehabilitation is the primary goal, measure progress markers and therapy intensity; if long-term care with strong 24/7 medical oversight is required, compare with alternatives that emphasize streamlined leadership and consistent clinical accountability.
In sum, The Laurels of Heath stands out as a compassionate, capable environment for rehab-focused care delivered in a welcoming, community-oriented setting. It can be an outstanding choice for families who prioritize staff warmth, clear communication from caregivers, and proven rehabilitation outcomes in a relatively clean, aesthetically updated facility. However, for those facing significant concerns about leadership responsiveness, environmental quality, or the need for highly specialized medical oversight, it pays to broaden the search and compare against facilities with more consistent administrative reliability and specialized care capabilities. This community should be on the short list for those who can navigate the occasional red flags and prioritize the proven strengths in therapy, empathy, and everyday quality of life.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laurels Of Heath in Heath, OH is an assisted living community offering a wide range of amenities and care services to provide a comfortable and enriching living experience for its residents. The community features a beauty salon, allowing residents to maintain their personal appearance conveniently. Residents can also enjoy their favorite shows or movies with cable or satellite TV in their private rooms. Community-operated transportation is available for residents to take part in outings and explore the local area.
For those who want to access technology, there is a computer center equipped with Wi-Fi and high-speed internet. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. There is also a kitchenette available for residents who prefer to cook their own meals.
To keep residents active and engaged, The Laurels Of Heath has various recreational spaces such as a fitness room and gaming room. Outdoor spaces like gardens are ideal for enjoying fresh air and nature. A small library is also available for those who love reading.
Housekeeping services ensure that residents have clean living spaces without the worry of daily chores. Move-in coordination helps make the transition smooth for new residents. Private bathrooms provide convenience and privacy.
In terms of care services, the community offers 24-hour call systems and supervision to ensure safety at all times. Staff assist with activities of daily living such as bathing, dressing, and transfers when needed. Medication management ensures that medications are taken correctly as prescribed. A mental wellness program promotes emotional well-being among residents.
Special dietary restrictions are accommodated, including diabetic diets, ensuring that each resident receives personalized meal options that cater to their needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
Residents can enjoy various activities offered within the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by concierge services. Additionally, there are numerous nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals for residents to access.
Overall, The Laurels Of Heath provides a comprehensive assisted living experience with a range of amenities and care services designed to promote comfort, convenience, and a vibrant lifestyle for its residents.
The Laurels Of Heath is located at 717 South 30Th Street, Heath, OH 43056 in Muskingum County, Ohio
The Laurels Of Heath on seniors.fyi includes 9 photos including images showing decor, interior, natural light, windows, art, building, outdoor, brick, and more.
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