Newark Healthcare Ctr

Pros

• Newark Rehabilitation has a wonderfully caring staff.
• The Newark Rehab staff is warm and friendly, making families feel comfortable admitting their loved ones.
• The staff is caring and always willing to help, with a genuine sense that they want the best for everyone.
• The team at the facility has been absolutely amazing to work with, always putting residents' needs first and going above and beyond.
• The staff is attentive and caring, and the building is clean and well kept.
• Hospice social workers have seen how amazing the staff are with patients, and they really care about their patients.
• This facility has very caring staff who help with anything as soon as they're asked, and the facility is very clean.
• The staff were helpful, patient, and friendly when caring for my grandmother.
• Embassy of Newark provides rehab with a therapy team that is beyond amazing, and staff who are helpful and caring.
• The memory care unit staff treat residents as individuals with care and compassion.

Cons

• The reviewers say the facility deserves no stars and would not recommend it, citing rude staff and a lack of cleaning supplies.
• They describe the place as severely understaffed with no visible management.
• They report an unsettling environment with residents screaming due to issues.
• They claim nurses were treating family members poorly and preventing contact with their loved ones.
• They allege residents were neglected, with open wounds, slow call-light responses, and not following medical or dietary orders.
• They describe ceilings falling apart and a courtyard that is overgrown and unkept.
• They state administrators and the director are aware of the problems but do not care.
• They warn that a resident fell and died and advise others not to send loved ones.

Review

The Embassy of Newark and Newark Rehabilitation present themselves in the stories of many families as a place where care and comfort can be found, but where experiences are also deeply mixed. Across the reviews, there is a common thread of warmth and dedication from the staff, paired with concerns about staffing and consistency that sometimes overshadow the positives. For some residents and families, the facility has felt welcoming, supportive, and confident in its ability to help people heal and stay engaged; for others, it has raised serious questions about safety, communication, and management.

Many reviews highlight a culture of compassion and attentiveness. Phrases like "warm and welcoming," "wonderfully caring staff," and "the staff is attentive and caring" recur throughout the feedback. Families repeatedly point to nursing aides, therapists, and other caregivers who go "above and beyond," who engage residents in activities, and who stay late to check on people. The rehab teams are described as "top notch" and "beyond amazing," with residents and families noting significant improvements in function and independence after therapy. There is also a strong sense in several accounts that staff treat residents as individuals, respecting their preferences and needs even when schedules are tight.

Memory care and dementia treatment are frequently singled out as particularly thoughtful. Several reviewers describe a patient-centered approach to Alzheimer's and related conditions, emphasizing that staff interact with residents with care and compassion, keep them engaged, and tailor activities to each person. Families who move loved ones into memory care units report appreciation for the ongoing attention, the individualized interactions, and the overall atmosphere of patience and respect for personhood. In these comments, the facility is framed as a place where someone with memory impairment can still be treated with dignity and warmth.

The human element - administration, nurses, and activity staff - also appears prominently in many positive narratives. A few specific voices credit individuals by name, noting that administrators or particular team members helped "make her stay easy" and ensured that care plans were followed. The overall impression is that when the culture is right, families feel comfortable entrusting their loved ones to the facility, confident that staff will advocate for medical and personal needs and that therapy can help people regain or maintain independence.

Yet the picture is not one-sided. A sizable portion of the reviews carries sharp warnings and candid criticisms. Understaffing is a recurring theme, with observations that there are not enough managers or that too many shifts are covered by too few hands. Some reviewers report delays in answering call bells, difficulties communicating with nurses, and a perceived gap between administrative assurances and day-to-day operations. Several accounts describe rude or overwhelmed staff behavior, or frustration with restrictions that impede family members from visiting or talking with their loved ones. A number of comments note that while care might be excellent in some moments, systemic issues - staffing levels, access to supplies, and communication breakdowns - color the overall experience.

Safety and facility condition concerns appear in specific, troubling accounts. One review recounts a patient fall and death, urging others not to send loved ones without considering the risks. Other reviews speak to cleanly maintained spaces in some places, while others describe ceilings in disrepair, an overgrown courtyard, and general neglect in certain areas. There are mentions of patients not receiving proper dietary plans or not being kept on appropriate diets, as well as complaints that some residents' needs were not being promptly addressed. A particularly strong negative post points to an administrator who allegedly attempts to cover up problems, and to a perception that the facility is run in a way that prioritizes appearances over actual safety and quality of care.

Despite the gravity of the negative perspectives, several reviews explicitly acknowledge meaningful improvements and ongoing efforts. A few travelers through the care system describe "great strides" being made, and others recount experiences where families felt relief seeing their loved ones receive attentive rehab, therapy, and personal care. Some reviewers praise the facility for taking Medicaid patients, noting that it provided options that other upscale homes would not. In these reports, the facility is positioned as a work in progress - capable of excellent, compassionate care in many moments, yet still challenged by structural and staffing realities that can affect consistency and safety.

Taken together, the collection of reviews paints a complex portrait. For families and residents prioritizing robust rehab, personalized attention, and a generally warm, caring environment, Embassy of Newark and Newark Rehabilitation can be a place of real value and hope. For others, especially those whose priorities include ironclad staffing, flawless communication, and impeccable safety systems, the experiences described here suggest a need for careful, in-depth evaluation and direct conversations with leadership. In deciding how to move forward, prospective families are encouraged to visit, meet with the therapy team and administration, discuss staffing levels and call-response times, review specific care plans, and assess whether the facility's strengths align with their loved one's particular needs and expectations. The stories underscore that a choice like this hinges on weighing compassionate, hands-on care against the practical realities of staffing and administration, and on gauging how well the facility's culture matches what matters most to each family.

This part of Newark, Ohio, offers a convenient and accessible location for senior living with various healthcare facilities nearby such as Licking Memorial Pediatrics, Dermatology, and Surgical Intervention. The presence of multiple pharmacies like CVS Pharmacy and Arensberg Pharmacy in close proximity ensures easy access to medications. Licking Memorial Hospital is also situated within walking distance, providing comprehensive medical services and support. In terms of amenities and leisure activities, there are cafes like Big Apple Cafe for socializing, restaurants including Lucky Bamboo for dining out options, as well as cultural activities at AMC Indian Mound 9 theater. Additionally, places of worship such as The Pentecostal Church of God offer spiritual fulfillment while parks like Fanchion Park allow for outdoor recreation and relaxation. Overall, this part of Newark offers a well-rounded community with essential services for a comfortable senior living experience.

Physicians

• Licking Memorial Pediatrics (0 miles)
• Licking Memorial Dermatology (0.1 miles)
• Dr Hopkins Office (0.1 miles)
• Surgical Intervention (0.1 miles)
• Center For Sight (0.1 miles)
• Dr Bennington (0.1 miles)
• Moundview Obstetrics Gynecology (0.2 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Arensberg Pharmacy (0.2 miles)
• Arensberg Pharmacy (0.4 miles)
• Arensberg Pharmacy (0.6 miles)
• Walgreens (1.4 miles)
• Kroger Pharmacy (2.5 miles)
• Arensberg Pharmacy (2.7 miles)

Hospitals

• Licking Memorial Hospital (0.1 miles)
• Licking Memorial Hospital (0.1 miles)
• Licking Memorial Pain Management Clinic (0.1 miles)
• Licking Memorial Hospital (1.2 miles)
• Licking County Alcoholism Prevention Program (3 miles)

Cafes

• Big Apple Cafe (0.6 miles)
• Panera Bread (1.4 miles)
• Starbucks (1.6 miles)
• River Road Coffeehouse (3.6 miles)

Restaurants

• Dairy Isle Heath (0.6 miles)
• Lucky Bamboo (0.7 miles)
• Trek Brewing Company (0.7 miles)
• Kanji Japanese Steakhouse (1.1 miles)
• Sonic Drive-In (1.2 miles)
• McDonald's (1.3 miles)
• KFC (1.3 miles)

Places of Worship

• The Pentecostal Church of God (0.7 miles)
• Newark Heights Church Of God (0.9 miles)
• Newark Church Of The Nazarene (1.4 miles)
• Crossroads Baptist Church (2.4 miles)
• General Conference Of Seventh-Day Adventists (3 miles)
• Vineyard Grace Fellowship (3.4 miles)

Theaters

• AMC Indian Mound 9 (1.1 miles)

Parks

• Fanchion Park (2.6 miles)