Amberwood Manor

Save

  • Interior

    A spacious office interior featuring a work desk, comfortable chair, and decorative elements against a warm yellow backdrop.

  • Bedroom

    A well-lit hospital patient's room featuring a bed, seating area, and natural light from the window.

  • Dining

    A cozy dining and lounge area featuring modern furniture and natural decor.

  • Lighting

    A spacious and modern lobby with bright lighting and an open layout.

  • Bathroom

    A well-equipped salon space featuring a styling chair and essential amenities.

  • Lounge

    A spacious and well-lit dining area featuring modern furniture and a cozy atmosphere.

  • Waiting Area

    A modern healthcare reception area featuring wooden furnishings and bright lighting.

  • Healthcare

    A bright and tidy hospital room featuring two beds with green linens, designed for patient comfort.

Amberwood Manor

245 South Broadway, New Philadelphia, OH 44663

For more information about senior living options: (844) 490-3973

3.9 from 24 reviews
5 stars
13
4 stars
5
3 stars
1
2 stars
0
1 stars
5

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Amberwood Manor

    Overall Review of Amberwood Manor

    Pros

    • pro The staff were nice.
    • pro The nurses Heidi, Danielle, and Amanda treated him like a human.
    • pro The D.O.N. and staff at Amberwood Manor were helpful and made residents feel like part of the family.
    • pro Amberwood Manor has an excellent, genuinely caring staff.
    • pro The therapy gym is beautiful.
    • pro The facility has a small-town feel and is welcoming.
    • pro The nursing staff and STNAs are very compassionate and provide exquisite care.
    • pro The atmosphere is homelike and friendly, with staff who are attentive and helpful.
    • pro The staff go above and beyond to help and accommodate families for special occasions.
    • pro Amberwood Manor is highly recommended by reviewers for its care and communication.
    • pro The center handled the Covid-19 situation with care, dignity, and respect, keeping families informed.

    Cons

    • pro They did not like the social worker.
    • pro The staff seemed to not want him there and tried to discharge him.
    • pro They witnessed staff being rude to visitors, including a nurse who yelled at Pastor Mike and insisted his door stay open.
    • pro They believed medical care was lacking, with infections and feeding-tube issues not addressed and no cancer doctor consulted.
    • pro They could not reach anyone by phone for hours and labeled the facility incompetent.
    • pro Medications did not arrive on time and nurses did not follow through on promises to bring them.

    Review

    The collection of experiences shared about Amberwood Manor and the surrounding care journey paints a complex portrait of a place that families often rely on during some of their hardest moments. On one hand, there are heart-wrenching accounts of loved ones facing serious illness, medical uncertainty, and the emotional strain that comes with restricted hospital visits during the Covid era. A mother's final months included hospitalizations marred by visitation restrictions, with outside visits possible when the weather allowed and window visits when it did not. Families described staff who did their best to facilitate contact and visits, even if the overall situation remained difficult and emotionally charged. In these stories, some staff were praised for their kindness and effort, earning genuine appreciation from loved ones who could not be at the bedside.

    Within the same broad narrative, Amberwood Manor is depicted as a place where individual caregivers can make a meaningful difference. Several reviewers singled out specific nurses by name - Heidi, Danielle, and Amanda - who treated a resident with dignity and respect, often going above and beyond to ensure that the person was seen as a human being worthy of compassionate care. Yet, alongside these positive recollections, there are tensions that surface repeatedly. Social workers are described as friendly and helpful at times, but there are also concerns about inconsistent billing, shifting dollar amounts, and unclear support for disability paperwork involving CareSource. These financial and administrative wrinkles added to the stress families already carried, especially when care involved complex medical needs and debates over what would be covered and by whom.

    Financial ambiguity looms large in several accounts. One family recounts conflicting bills and daily rates, with figures ranging from tens of thousands of dollars to several hundred dollars per day, plus medication costs. The tension between what Medicaid covers and what families must shoulder becomes part of the caregiving burden. The interplay between disability benefits, private assistance, and the facility's billing practices appears to be a source of ongoing worry. In the midst of clinical concerns - like infections, feeding tube management, and the possibility of cancer - these financial uncertainties compound the emotional toll, forcing families to navigate a maze of paperwork and insurance requirements while trying to provide stability for their loved ones.

    Care experiences also reveal a tension between the ideal of a small, homelike community and real-world challenges. Some reviewers describe a well-rounded, patient-centered culture where staff, therapy teams, and kitchen personnel work in concert to create a supportive environment. Others recount anxiety-inducing scenarios for patients, where anxiety was allegedly treated as something to be memorialized or disciplined, or where patients with significant medical needs faced confusing or insufficient responses to acute symptoms. The mention of a patient with stage 4 cancer, multiple tests, wounds, and a feeding tube underscores the gravity of the medical journeys people were undertaking inside or connected to the facility, and it highlights how the quality of communication and timely intervention can significantly affect outcomes and family peace of mind.

    Amid these mixed reviews, Amberwood Manor receives a strong chorus of praise from residents and staff who feel connected to the facility's mission. One person, describing themselves as a former resident, writes about arriving in May 2024 and meeting the director of nursing (D.O.N.) and her team, who were described as incredibly helpful and as making the resident feel part of a family. The sentiment is echoed in multiple postings that celebrate the facility's small-town, homey atmosphere, saying that the staff, therapy team, and kitchen crew all contributed to an experience that felt more personal and attentive than at larger institutions. The sense of belonging, responsiveness, and the willingness to communicate openly with families are recurring themes in these positive notes.

    There is also a candid critique regarding accessibility and responsiveness. Several reviewers claim that calling the facility could be an exercise in patience, with hours of waiting and missed calls, and some assert that not all staff consistently pass on important information about medications or health updates. Some reviewers questioned whether the majority of so-called five-star reviews may be coming from employees, pointing to a potential bias in the overall rating. Yet, even within these criticisms, the comments continually return to a core truth: Amberwood Manor is a place where care can feel deeply personal, where dedicated staff can bring warmth and competence to residents, and where families often become true participants in planning and advocacy for their loved ones.

    Beyond the personal narratives of patients and families, the reviews include testimonials from professionals who have worked at Amberwood Manor. An agency nurse describes the facility as one of their favorite workplaces, underscoring a culture of supportive colleagues and meaningful patient interactions. Another set of remarks emphasizes the facility's strengths - the welcoming atmosphere, the attentive and compassionate nursing and therapy teams, and the robust activity programs and therapy gym that help residents maintain physical and social engagement. In these voices, Amberwood Manor emerges as an environment where staff pride and teamwork translate into tangible benefits for residents, from daily living routines to rehabilitative care.

    In summary, the tapestry of reviews presents Amberwood Manor as a place of dual realities. There are deeply moving stories of care that feel personal, humane, and attentive - nurses and aides who treat patients like family, therapists who help residents regain strength, and a kitchen and activity staff who contribute to a livable, community-centered atmosphere. At the same time, there are concerns about communication gaps, administrative confusion, and the pressures inherent in running a small facility with high demand and the unpredictable nature of health care. The Covid-era experiences add another layer of complexity, with visitation restrictions, the pressure to adapt quickly to changing guidelines, and the ongoing effort to keep families informed and connected. Taken together, the reviews portray Amberwood Manor as a place that can offer warmth, competence, and community - while also facing the real-world challenges that come with caring for vulnerable people in a fluid and demanding healthcare landscape.

    Features

    Housing

    • 49 resident community capacity 49 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Amberwood Manor in New Philadelphia, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. Our goal is to provide a comfortable and fulfilling living environment where seniors can thrive.

    Our spacious and fully furnished apartments are designed with the needs of seniors in mind. Each apartment features cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access for the convenience and enjoyment of our residents. The outdoor spaces, including gardens and outdoor seating areas, offer opportunities for relaxation and enjoying the fresh air.

    At Amberwood Manor, we understand the importance of nutritious meals for our residents' overall health. Our restaurant-style dining room offers delicious meals prepared by our skilled chefs. We are able to accommodate special dietary restrictions to ensure that all residents receive meals that meet their specific needs.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medications in a timely manner. We also have a mental wellness program in place to support the emotional well-being of our residents.

    Socialization and engagement are important aspects of life at Amberwood Manor. Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by our staff. These activities promote social interaction and help maintain an active lifestyle.

    Located in New Philadelphia, OH, Amberwood Manor benefits from its proximity to various amenities in the area. There are four cafes nearby where residents can enjoy a cup of coffee or grab a bite to eat with friends or family. Additionally, there are several parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby for added convenience.

    Choose Amberwood Manor for your loved ones' assisted living needs - a community that provides exceptional care services along with numerous amenities for an enjoyable and fulfilling senior living experience.

    Nearby Places of Interest

    Restaurants

    • J-N-G Grill (0.1 miles)
    • Gavin's On The Square (0.2 miles)
    • Applebee's (0.4 miles)
    • Bob Evans (0.5 miles)
    • Famous Recipe Chicken (0.5 miles)
    • Litty's Cakes and Cookies (0.6 miles)
    • Subway (0.6 miles)

    Physicians

    • Coffman Optical (0.2 miles)
    • Eye Doctors (0.3 miles)
    • Nicholas Vincent Varrati (0.3 miles)
    • Richard Howard Burns (0.5 miles)
    • Eye to Eye Visioncare (0.5 miles)
    • Akron Children's Hospital Specialty Care (1.1 miles)
    • Lakeland Family Medicine (1.3 miles)

    Transportation

    • Bus Stop (0.2 miles)
    • Ez Stor Rentals (0.9 miles)

    Places of Worship

    • First United Methodist Church (0.3 miles)
    • Church of the Nazarene (0.4 miles)
    • Faith Christian Church (0.7 miles)
    • Hope Christian Community Church (1.8 miles)
    • Muskingum Valley Presbytery (2 miles)
    • New Life Church Of God (2.1 miles)
    • Nitro Youth Group (2.5 miles)

    Pharmacies

    • Dusini Drug Pharmacy and Home Medical Equipment (0.3 miles)
    • Discount Drug Mart (0.5 miles)
    • Medicine Shoppe (0.6 miles)
    • Medicine Center Pharmacy (0.6 miles)
    • Walmart Pharmacy (1.4 miles)
    • CVS Pharmacy (2.5 miles)
    • Discount Drug Mart (5.1 miles)

    Cafes

    • Dagwoods Cafe Deli (0.6 miles)
    • Bud and Tooties (0.7 miles)
    • Starbucks (1.4 miles)
    • Pit Stop Classic Care & Cream (1.5 miles)
    • Peet's Coffee and Tea (5.1 miles)

    Parks

    • Tuscora Park (1.1 miles)
    • Crow Canyon (7 miles)

    Hospitals

    • Cleveland Clinic - Union Hospital (2 miles)
    • Tuscarawas Ambulatory Surgery (2.4 miles)

    Frequently Asked Questions

    Where is Amberwood Manor?
    What photos are available for Amberwood Manor in New Philadelphia, Ohio?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • 602 formCalifornia's Form 602A: An In-Depth Examination of Senior Care Assessment

      California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.

    • elderly blood pressure chartComprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age

      The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.

    • best dog for seniorsTop Canine Companions for Older Adults

      Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor