Mark Rest Ctr in Mc Connelsville, OH

Pros

• The staff is super helpful and friendly, and the facility is clean.
• Everyone is very friendly and happy to help.
• The facility is very nice, and security is excellent.
• The team is great to work with and does a great job with hospice patients.
• Megan at the front desk, Tiffany at the intake office, Brittany the social worker, the finance team, and the nurses and aides provide helpful and friendly care.
• The center offers amazing care, engaging activities, and great food.
• The admissions director is knowledgeable and patient, and the facility is neat and welcoming.
• The staff are kind, attentive, and go out of their way to make families feel welcome and well cared for.
• Highland Oaks is a caring facility where families feel welcome and residents are well cared for.

Cons

• Some of the staff were unprofessional, texting personal details about residents on Facebook and violating HIPAA.
• A staff member named Breanna reportedly violated HIPAA twice and spoke about a resident in detail, saying she didn't belong there.
• A resident was found on a mattress on the floor in the Alzheimer's unit, with fecal matter on a urinal and not bathed for days.
• The facility charged for a haircut that was never provided, and a resident's belongings and money were not returned.
• The hallways were described as reeking of urine, indicating poor cleanliness.
• Calls to reach a resident's family were often not answered or allowed to ring, described as horrid treatment.
• A staff member allegedly placed a resident on the floor intentionally.
• The reviewer would not recommend Highland Oaks to others.

Review

Mark Rest Center in McConnelsville, OH is best suited for families seeking a warm, people-centered nursing home experience where frontline staff turnover is low and resident care feels personal. The reviews paint a facility where aides, nurses, and administrators consistently come across as friendly, approachable, and genuinely invested in residents' well-being. Cleanliness and safety are repeatedly highlighted, and the overall atmosphere is described as welcoming to both residents and visiting family members. For families prioritizing a home-like environment with reliable daily routines, clear communication, and active participation in care planning, this community is a strong fit.

Pros consistently cited include a staff that is approachable, responsive, and dependable, with many residents and families expressing appreciation for how care teams interact with loved ones. The facility's upkeep - cleanliness, order, and a secure, orderly setting - adds to a sense of daily stability and predictability. Families repeatedly note robust social engagement and activity programming, along with meals that residents enjoy, which helps maintain quality of life and dignity in daily living. The combination of attentive clinical staff and an emphasis on meaningful activities creates an environment that supports both medical needs and emotional comfort.

On the admissions and care-management side, reviewers describe a process that feels organized and supportive. The presence of dedicated staff to coordinate care, answer questions, and guide families through transitions is a recurring theme. In many accounts, families feel their loved ones are treated with respect and that staff go the extra mile to accommodate individual preferences and routines. This level of responsiveness - paired with visible teamwork among nurses, aides, and support personnel - helps families feel secure about ongoing daily care and the ability to adapt plans as needs change.

Nevertheless, a minority of reviews in the broader market flag concerns that matter for decision-making. Potential buyers should be mindful of reports focusing on privacy and consistency of professionalism in some facilities they compare against Mark Rest Center. In practical terms, that means prospective families may want to verify privacy protections, how confidential information is handled, and how any incidents or concerns are escalated and documented. While these issues do not define the experience at Mark Rest Center, they represent factors to explore during tours and conversations with leadership to confirm aligned expectations.

The bottom line is that Mark Rest Center appears to deliver a consistently solid, people-first experience for most residents: compassionate caregiving, a clean and secure environment, engaging activities, and reliable communication with families. The strength of the staff and the emphasis on treating residents with dignity offset most typical drawbacks that families encounter in the broader sector. For families evaluating long-term care that prioritizes day-to-day stability and a welcoming community culture, this facility warrants serious consideration.

For families weighing alternatives, the clear caveat is if privacy rigor, flawless HIPAA-like handling of information, or private room configurations are non-negotiable priorities, it makes sense to compare options that emphasize private accommodations or stricter confidentiality controls. Similarly, if a loved one requires a memory-care environment with highly specialized staffing patterns, or if a caregiver needs a facility with a bespoke, highly structured program, those specifics should be validated in visits and scattered within the care plan discussions. In all cases, conduct a direct tour, request to meet the charge nurse and social services lead, and ask for recent activity calendars, sample menus, and a transparent discussion of fees and what's included. A well-timed visit will reveal whether the warmth and reliability described in reviews translates into a fit for the individual resident's needs and family expectations.

This part of McConnelsville, Ohio offers a variety of amenities and services that may be appealing to those considering senior living. There are several physicians and pharmacies in close proximity for convenient healthcare access. Additionally, there are numerous places of worship for spiritual fulfillment, as well as restaurants and cafes for dining options. The presence of parks such as Thorla McKee Park and Blue Rock State Forest provides opportunities for outdoor recreation and relaxation. Transportation options including U-Haul rentals and the Perry County Airport offer convenience for travel needs. Overall, this area presents a mix of essential services and recreational opportunities that may make it a desirable location for seniors looking to settle in McConnelsville.

Physicians

• Morgan County Family Practice (0.1 miles)
• Muskingum Valley Health Center (0.1 miles)
• Muskingum Valley Health Centers (0.8 miles)
• Dr Jeremy Waters, DO (14.4 miles)
• Beverly Medical Center (14.4 miles)
• Crooksville Family Clinic (14.9 miles)
• Dr Haggenjos (18.7 miles)

Places of Worship

• Morgan Baptist Church (0.4 miles)
• Morgan County United Ministries (0.9 miles)
• First Presbyterian Church (0.9 miles)
• Trinity United Methodist Church (1 miles)
• Church Of Christ (1.1 miles)
• Cornerstone South Family Life Church (1.1 miles)
• Church Parrish Grace United Methodist (1.1 miles)

Restaurants

• McDonald's (0.4 miles)
• Boondocks BBQ & Grill (0.9 miles)
• Boondocks Restaurant (0.9 miles)
• El Palenque Mexican Restaurant (0.9 miles)
• Domino's Pizza (0.9 miles)
• Meyers Specialty Marke (1 miles)
• Chatterbox Tavern (1 miles)

Cafes

• MoCo's Dip-n-Sip (0.9 miles)
• Seraphinea’s Coffee and Crumb (1 miles)
• Local Roots (19.4 miles)

Pharmacies

• Coler Drug Mcconnelsville Lt (0.9 miles)
• Shrivers Pharmacy (0.9 miles)
• Kroger Food And Pharmacy (1 miles)
• B & W Pharmacy (14.4 miles)
• Health Mart Pharmacy (14.7 miles)
• Blacker's Pharmacy (14.7 miles)
• Gillespie Drug Store (18.8 miles)

Parks

• Thorla McKee Park (11.7 miles)
• Blue Rock State Forest (11.8 miles)
• Burr Oak State Park Lodge (13.1 miles)
• Belle Valley Park (18.4 miles)
• New Lexington Park (18.5 miles)

Transportation

• Tall Timbers Taxidermy (14 miles)
• U-Haul Neighborhood Dealer (16.7 miles)
• Perry County Airport (I86) (18.6 miles)
• J R Rentals (18.7 miles)