Riverside Landing

Pros

• The nurses and nurse aides are great people, always with happy smiles.
• There are great staff members who are always cheerful and caring.
• The staff enjoy spreading joy, happiness, positivity, and cheer with the residents.
• The mother has settled in and loves it there; she is well taken care of and happy.
• All the staff are wonderful.
• The staff are very knowledgeable, and the home is described as a great place for a loved one.
• The facility greeted visitors with respect and kindness.
• The reviewer feels happy and at peace knowing their mother is safe and happy.

Cons

• The Riverside Landing is described as the worst nursing home in Ohio and unable to properly care for paraplegic patients.
• It is claimed to be a Skilled Nursing Facility in name only, with care that is a lie.
• The reviewer states they have been hospitalized repeatedly since being there, indicating poor care.
• It is alleged that pain medication was taken away and replaced with weed, which is described as BS.
• There is a perceived lack of sufficient staff, causing stress for residents and poor attention due to staffing shortages; management is seen as not caring and not effectively running the facility.
• The on-site doctor is said to rarely see patients and to issue orders without proper in-person evaluation, forcing residents to seek outside primary care.
• Therapy services are described as a complete joke.
• Communication with the facility is poor, with difficulty reaching staff and delays in arranging transport for tests.
• Personal belongings, such as prescription glasses and clothing, were lost with no help from staff to locate them.
• A specific incident involved a medication error giving another resident's heart medication to the reviewer's mother, leading to a severe bed sore, COVID exposure, sepsis, and death.

Review

Riverside Landing in Ohio is a place that inspires strong, mixed feelings from those who live there or have loved ones there. On one hand, several residents and family members praise the facility for its people - the nurses, aides, and some staff who greet residents with smiles, kindness, and genuine warmth. They describe moments of connection, cheer, and everyday acts of care that make the environment feel welcoming. These voices emphasize that the human side of the place - the empathy and friendliness of many staff members - really shines, even if other aspects of the experience are complicated or frustrating. The sentiment that shines through is that the residents themselves are valued by many of the workers, and moments of positive interaction leave an impression despite the challenges elsewhere.

Yet beneath the positive notes lies a persistent and troubling thread: concerns about safety, medical oversight, and the ability of the facility to meet serious health needs. Several reviewers highlight that care for residents with significant medical conditions, such as paralysis or mobility impairments, is not consistently reliable. There are repeated mentions of health problems that require urgent attention, frequent hospitalizations, and a sense that medical issues aren't being addressed quickly or adequately within the nursing home. One person, describing life as a quadriplegic, notes that their health remains precarious and that the care provided - especially related to medical monitoring and timely treatment - has not lived up to expectations for a skilled nursing setting.

A particularly jarring thread concerns medical management and coordination. Several accounts point to doctors who do not regularly see patients, instead issuing orders from afar, or needing to seek care outside the facility altogether. There are alarming anecdotes about miscommunications, delays, and even medication mishaps - such as a patient being rushed to the hospital after receiving someone else's heart medication, or reports that pain medications or other critical prescriptions were mishandled. The fear and frustration around healthcare decisions are clear: for residents who are already vulnerable, these lapses can have serious consequences, and several families express ongoing concern about whether the care team is consistently listening to or acting on medical needs in a timely manner.

Staffing levels and the management of the facility emerge as another major point of contention. Reviewers describe a situation where there is not enough help to meet the demands of a high-need population, which leads to stress for both residents and staff. While some staff members are celebrated for their dedication, families worry that the turnover of workers or insufficient staffing will degrade the quality of care and undermine the stability that residents rely on. One account explicitly calls out the administrator and management, suggesting a belief that the way the home is run - particularly at the top - contributes to ongoing problems in patient care and staff satisfaction. The tension between appreciation for individual caregivers and criticism of systemic leadership creates a complex picture of a facility with capable frontline workers but fragile structures behind the scenes.

Interactions with the facility's operations extend to logistical and personal consequences, including communication barriers and lost belongings. In one case, families report difficulty reaching administrators or navigating transport for tests and outside appointments, which can delay important medical evaluations. There are also distressing stories about lost or mislaid items - glasses and clothing - to which the facility did not provide satisfactory resolution. The combination of medical concern, administrative gaps, and missed communications amplifies the stress families feel when their loved ones are in the care of Riverside Landing, leaving them anxious about what will happen next and whether their families are truly being looked after.

Amid these concerns, there are voices of gratitude and relief from other families who feel their loved ones are safe and well cared for. One family member describes a positive, respectful experience with the staff and notes that their mother has settled in happily, with care that meets their expectations. Another reviewer speaks highly of a don (likely a caregiver or administrator) and considers Riverside Landing to be a good home for their mother, highlighting the knowledge and compassion of the people there. These affirmations underscore that the facility has capable, compassionate staff who can make a real difference in residents' lives when everything functions smoothly. They also remind us that the experience at Riverside Landing is not monolithic - some families see results of diligent, attentive care that brings comfort and peace of mind.

The broad takeaway from these accounts is a nuanced portrait of Riverside Landing: it hosts a dedicated staff who can deliver warmth, kindness, and competent basic care, but it also faces serious, recurring challenges in medical oversight, safety practices, and administrative effectiveness. The strongest concerns center on medical management - timeliness, accuracy, and coordination of care - alongside staffing pressures and communication barriers that can leave families feeling uncertain about whether their loved ones are getting the level of care they deserve. In the end, the narratives converge on a single truth: Riverside Landing holds potential for genuinely good care driven by compassionate people, but it also requires careful, perhaps intensified, attention from leadership and corporate oversight to address the persistent safety and quality gaps that families fear could jeopardize the well-being of residents.

This part of McConnelsville, Ohio offers a peaceful and welcoming environment for senior living. With several places of worship nearby, including Calvary Baptist Church and Trinity United Methodist Church, residents can find spiritual fulfillment within the community. There are also a variety of dining options such as Chinese Gourmet and El Palenque Mexican Restaurant, offering convenience and a range of culinary experiences. Additionally, pharmacies like Shrivers Pharmacy and Coler Drug Mcconnelsville Lt are easily accessible for any medication needs. Nearby physicians at Morgan County Family Practice and Muskingum Valley Health Centers ensure quality healthcare services are available. The presence of parks like Thorla McKee Park and Burr Oak State Park Lodge provide opportunities for outdoor recreation and relaxation. Overall, this area provides a comfortable and supportive setting for seniors looking to enjoy their retirement years.

Places of Worship

• Calvary Baptist Church (2.8 miles)
• Church Parrish Grace United Methodist (2.9 miles)
• Trinity United Methodist Church (2.9 miles)
• Church Of Christ (2.9 miles)
• Cornerstone South Family Life Church (3 miles)
• First Presbyterian Church (3 miles)
• Grace-Mckendree-Pisgah Umc (3 miles)

Restaurants

• Chinese Gourmet (2.9 miles)
• Chatterbox Tavern (3 miles)
• Meyers Specialty Marke (3 miles)
• Domino's Pizza (3 miles)
• El Palenque Mexican Restaurant (3.1 miles)
• McDonald's (3.9 miles)
• C J's Family Restaurant (4.7 miles)

Cafes

• Seraphinea’s Coffee and Crumb (3 miles)
• MoCo's Dip-n-Sip (3.2 miles)
• Local Roots (19 miles)

Pharmacies

• Shrivers Pharmacy (3.1 miles)
• Coler Drug Mcconnelsville Lt (3.1 miles)
• Kroger Food And Pharmacy (3.1 miles)
• B & W Pharmacy (11.1 miles)
• White Oak Pharmacy (17 miles)
• Health Mart Pharmacy (18.2 miles)
• Blacker's Pharmacy (18.2 miles)

Physicians

• Muskingum Valley Health Centers (3.6 miles)
• Morgan County Family Practice (4 miles)
• Muskingum Valley Health Center (4 miles)
• Dr Jeremy Waters, DO (10.9 miles)
• Beverly Medical Center (11.2 miles)
• Crooksville Family Clinic (18.5 miles)
• Caldwell Vision Centre (18.8 miles)

Transportation

• Tall Timbers Taxidermy (10.8 miles)
• J R Rentals (18.1 miles)
• U-Haul Neighborhood Dealer (18.6 miles)
• Perry County Airport (I86) (21.1 miles)

Parks

• Thorla McKee Park (11.9 miles)
• Burr Oak State Park Lodge (12.7 miles)
• Blue Rock State Forest (15.5 miles)
• Buell Park (17.5 miles)
• Belle Valley Park (18.8 miles)
• New Lexington Park (21.2 miles)