Riverside Landing Skilled Nursing & Rehabilitation
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856 South Riverside Drive, Mc Connelsville, OH 43756
For more information about senior living options: (844) 490-3973
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Riverside Landing in Ohio is a place of sharp contrasts, as a chorus of voices in the community makes clear. Some families describe it in the strongest terms, arguing that it is the worst possible setting for a loved one and expressing outrage over what they see as neglect, mismanagement, and dangerous lapses in care. Others paint a warmer picture, praising specific staff members and feeling reassured by the care their relatives receive. Taken together, the notes form a complicated portrait of a facility where dedicated caregivers exist alongside systemic problems that leave residents and their families anxious about safety and health.
Several posts launch with a stark indictment of the facility. One reviewer opens with "Absolute worst place to put your loved one," signaling a belief that Riverside Landing is severely ill-suited for high-needs residents. The writer claims the place is advertised as a skilled nursing facility but fails to live up to that designation, accusing staff and administration of inadequate care for paraplegic patients and of letting health issues go unresolved. There are specific grievances about pain medication and medication management, with complaints that the resident learned to go to the hospital because their health problems escalated after moving in. The tone is urgent and defensive, a clear call for accountability and oversight.
Beyond the most charged accusations, another perspective acknowledges moments of strong human care within the building. A resident who has been there for around eight months describes encounters with many kind, smiling nurses and aides who genuinely try to help. Yet this same account emphasizes systemic strain: "There's not enough help," leading to stress for both residents and staff. The writer describes a lack of sufficient staffing as the root of many shortcomings, and they express frustration with what they see as management's inability to run the facility effectively. The sense is that the facility has capable individuals on the front lines, but the overall operation is hampered by insufficient resources and leadership decisions.
A detailed, first-person account from a quadriplegic resident adds a distressing layer to the narrative. This individual notes repeated hospitalizations - UTIs and sepsis - despite being in Riverside Landing for months, including a terrifying episode of septic shock. They describe difficulty accessing medical doctors on site, with doctors writing orders rather than providing in-person care, and they had to seek outside primary care after trying to rely on the facility. Therapy, they say, is a "complete joke," improving only when replacements came in, underscoring inconsistent quality of rehabilitative services. Despite the health concerns, the writer maintains optimism about the possibility of better outcomes and expresses a resolve to stay committed to the fight for better care, even as they prepare for upcoming surgery.
Disheartening family experiences also appear in the mix. One family recounts a mother's two-and-a-half-month stay during which communication with the director of nursing never happened, despite visible concern. They describe a troubling pattern of neglect: a decline in weight and strength, weighty concerns dismissed, and suggestions that the family was not welcome to observe on Sundays. Items purchased for the mother - glasses, clothing, and a jacket - vanished, with staff offering no concrete help or follow-up. The review paints a picture of frustrating barriers to care, poor communication, and a sense that the facility did not take responsibility for lost belongings or the patient's safety.
Amid these difficult stories, a contrasting voice offers relief and reassurance. Sharon Edwards writes about having their mother at Riverside Landing and recounts a warm, welcoming experience: the staff greeted them with respect, and her mother quickly settled in, feeling safe, well cared for, and happy. She asserts that all the staff are wonderful and that being able to keep her mother safe and content brings peace to the family. This perspective emphasizes the emotional and social benefits of the community, the human connections that can make a difference in a long-term care setting.
Another harrowing post details a grave incident: a family member's mother was rushed to the hospital after it was learned that Riverside Landing had given her someone else's heart medication. While at the hospital, they discovered a large bed sore with necrosis, and the resident subsequently contracted COVID-19 and sepsis, dying within weeks. The account lays bare a chain of alarming failures - medication mismanagement, failure to communicate severe wounds, and a cascade of infections - that culminated in a tragic outcome. It serves as a stark reminder of how quickly vulnerable residents can deteriorate when care standards and oversight fall short.
There are also clearly positive notes interspersed within the reviews. One entry praises a staff member named Don as very knowledgeable and suggests that Riverside Landing can be a great home for a loved one when the right caregivers are present. This kind of endorsement, though less common than the critical voices, signals that the facility can deliver meaningful, compassionate care under the right conditions. Taken together with the more critical feedback, it's evident that Riverside Landing has some highly capable staff who connect with residents in meaningful ways even as larger systemic issues undermine overall quality for many others.
In summary, the portrait of Riverside Landing is deeply nuanced. On the one hand, there are accounts of compassionate staff, safe and happy residents, and moments of genuine care that uplift families and individuals. On the other hand, there are persistent concerns about staffing shortages, inconsistent medical oversight, delayed communication, lost belongings, and serious care failures that have led to hospitalizations and, in the worst cases, tragic outcomes. The most consistent themes across the narratives are questions about adequacy of staffing, the effectiveness of management, and the reliability of medical and rehabilitative services. For families considering Riverside Landing, the stories suggest a facility where dedicated people can and do make a difference, but where the environment and processes may routinely fail to protect and nurture the most vulnerable residents unless there is strong, proactive oversight and sustained investment in care quality.
Riverside Landing Skilled Nursing & Rehabilitation is a premier assisted living community located in Mc Connelsville, OH. As a skilled nursing facility, we pride ourselves on providing top-notch care and assistance to our residents.
Our community offers a wide range of amenities to ensure the comfort and enjoyment of our residents. Each room is fully furnished and equipped with cable or satellite TV for entertainment. Our dining room provides restaurant-style dining with delicious meals prepared by our staff. Residents also have access to a kitchenette where they can prepare snacks or drinks.
We understand the importance of maintaining an active lifestyle, which is why we offer various activities and programs for our residents to enjoy. They can participate in resident-run activities or join in on scheduled daily activities organized by our staff. For those who prefer some quiet time, we have a small library where residents can relax and read.
At Riverside Landing, the well-being and safety of our residents are always our top priorities. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also ensures that medication management is properly handled.
Our community takes special care when it comes to dietary needs. We offer diabetes diets and cater to special dietary restrictions to ensure that all our residents' nutritional needs are met.
In addition to all these features, Riverside Landing is conveniently located near cafes, pharmacies, physicians' offices, restaurants, and places of worship. This allows easy access for residents to fulfill their everyday needs or engage in social activities outside the community.
When you choose Riverside Landing Skilled Nursing & Rehabilitation, you can be confident that your loved ones will receive exceptional care in a comfortable environment while enjoying a fulfilling lifestyle with plenty of amenities and services at their fingertips.
Riverside Landing Skilled Nursing & Rehabilitation is located at 856 South Riverside Drive, Mc Connelsville, OH 43756 in Muskingum County, Ohio
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