3231 Manley Road, Maumee, OH 43537
For more information about senior living options: (844) 490-3973
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Ridgewood Manor is highlighted by many as a strong and ongoing community partner, praised for its visible involvement, welcoming atmosphere, and steady growth over the years. Several reviewers frame the facility as a place where the staff truly seeks to be part of the community, extending warmth and energy to residents and their families. The sentiment echoed by multiple voices is that the manor is clean, bright, and full of positive energy, with residents treated like family and the environment described as inviting and respectful.
A substantial portion of the feedback centers on the care itself. Reviewers repeatedly commend the nursing and therapy teams for their dedication, professionalism, and compassionate approach. The care is often described as thorough, with staff going above and beyond to meet individual needs and to create meaningful engagement for residents. Families repeatedly note that the nurses, therapists, social workers, and other caregivers communicate with empathy and patience, with several stories illustrating tangible progress or comfort: therapy teams helping a resident regain strength, a grandmother who found real progress and connection during therapy, or end-of-life moments that were handled with kindness and sensitivity. There are also mentions of staff members who stood out for their attentiveness and willingness to sit down and discuss concerns, illustrating a culture where residents and their families feel heard.
The community-minded aspect of Ridgewood Manor expands beyond individual care to include a strong social and operational environment. Several reviews highlight that the social director and social workers work hard to support families, arrange conversations to understand needs, and coordinate care. Positive remarks about the atmosphere come with notes about staff laughter, a sense of being like family, and a facility that feels well cared-for. Several who work in healthcare themselves describe Ridgewood Manor as a place with capable leadership, dedicated teams, and a setting that earns trust from both staff and residents.
However, not all feedback is glowing. A number of reviews describe frustrations that center on communication and accessibility. Complaints include a difficult phone system, voicemail boxes that are full or unhelpful, and delays in returning calls or providing information about services, meds, or transfers. Some reviewers recount experiences of trying to reach the right department or person to obtain updates and feeling brushed off or told they were too late to inquire. One account describes a perception of disorganization, including difficulty locating staff at the front desk and a general sense that timely information is hard to obtain. Combined with the positive feedback, these stories paint Ridgewood Manor as a place with excellent care in many cases but with room to improve on systems used to connect families to that care.
There are also more pointed negative reviews that focus on management and day-to-day operations. A subset alleges inconsistent leadership, frequent changes in upper management, and perceptions of mismanagement affecting residents and staff. Some reviewers suggest that, during the COVID era, PPE and staffing pressures contributed to problems, with claims that glove supply and protective equipment could be inconsistent and that communication around medical decisions was not always timely. These voices emphasize a need for steadier leadership, better coordination, and more reliable communication channels to complement the high-quality care many patients receive.
Despite the criticisms, several quotations and narratives underscore that Ridgewood Manor can be an excellent fit for many families. Some reviewers who are healthcare professionals or former staff describe the facility as a place with capable, compassionate care and a welcoming, homelike atmosphere. They point to the kindness of the staff, the strong nursing and therapy teams, and the accessible, supportive approach of clinicians who treat residents well. There is also a notable sentiment from a few who have personally experienced caregiving elsewhere: Ridgewood Manor stands out for its potential when the systems align - care that is genuinely compassionate and patient-centered, paired with an environment that can feel like a community.
In sum, Ridgewood Manor emerges as a facility with significant strengths: a caring, professional staff; a clean, inviting environment; and a culture of treating residents with dignity, warmth, and respect. The stories of progress, family-like engagement, and high-quality clinical care are compelling and consistent across many reviews. At the same time, the volume of mixed experiences regarding communication, administrative consistency, and operational logistics suggests there is room for improvement in the facility's systems and leadership practices. The overall portrait is of a place that offers outstanding, person-centered care in many cases, but where families should be mindful of potential gaps in communication, staffing consistency, and management stability when making decisions.
Ridgewood Manor in Maumee, OH is a beautiful assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our residents can enjoy the convenience of an on-site beauty salon, as well as access to cable or satellite TV for entertainment. We also provide community operated transportation for those who need assistance getting around.
For our residents who like to stay connected, we offer a computer center with Wi-Fi/high-speed internet access. Dining is a pleasure at Ridgewood Manor, as we have a spacious dining room where residents can enjoy delicious restaurant-style meals. We also have a kitchenette available for those who prefer to prepare their own snacks or meals.
The wellness and fitness of our residents are important to us, which is why we have a fitness room and outdoor space where they can engage in physical activity. Our gaming room and small library provide additional options for relaxation and enjoyment.
At Ridgewood Manor, our caring staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions for those with specific needs. Our mental wellness program ensures that residents receive the support they need to maintain their emotional well-being.
Our community is conveniently located with several cafes, parks, pharmacies, physicians, restaurants, and hospitals nearby. Additionally, we offer transportation arrangements for non-medical needs as well as doctors' appointments.
Overall, Ridgewood Manor in Maumee, OH provides a warm and inviting environment where seniors can enjoy an active lifestyle while receiving the support they need.
Ridgewood Manor is located at 3231 Manley Road, Maumee, OH 43537 in Lucas County, Ohio
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