Ridgewood Manor

3231 Manley Road, Maumee, OH 43537

For more information about senior living options: (844) 490-3973

3.8 from 35 reviews
5 stars
23
4 stars
1
3 stars
1
2 stars
0
1 stars
10

Skilled Nursing Facility

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    Overall Review of Ridgewood Manor

    Pros

    • pro Ridgewood Manor is a great community partner and is very active in the community.
    • pro The staff are kind, professional, and go above and beyond to care for residents like family.
    • pro The facility is always clean, welcoming, and full of positive energy.
    • pro The team is committed to making every resident feel safe, supported, and engaged.
    • pro The facility is clean and welcoming, and staff greet visitors warmly.
    • pro Ridgewood Manor provides fantastic care and the staff are friendly.
    • pro The staff are helpful and pleasant, and they take really good care of residents.
    • pro The building is very clean, and laundry is available around the clock.
    • pro The staff are great, and Ridgewood Manor is recommended.
    • pro The nursing and therapy staff are amazing and keep residents engaged and thriving.
    • pro The social director and social workers are helpful, and maintenance fixes things promptly.
    • pro Ridgewood Manor has been nothing but kind to residents, providing meals and caring staff.
    • pro Some of the best staff have worked at Ridgewood Manor.
    • pro The therapy department is truly amazing and helps residents meet their goals.
    • pro Laughter from residents and staff indicates a warm, welcoming culture.
    • pro The care being provided is compassionate, competent, and complete.

    Cons

    • pro This place is a nightmare with rude staff and difficulty obtaining information about services.
    • pro This place is a dump, with no social workers, no RN, no NP, and residents with Covid going without clear medical oversight.
    • pro This place is awful and unorganized, and staff fail to get residents to important appointments on time.
    • pro Covid runs rampant in this place, with PPE frequently running out due to inept management.
    • pro The phone system here is awful and has been for years, making it hard to reach a specific area or get timely feedback.
    • pro Upper management has changed often, and the last few directors have not been well regarded.
    • pro The hold music and voicemail setup give an unprofessional, frustrating impression and hinder communication.
    • pro There are claims that some of the positive reviews are fake and issued by employees for incentive pay.

    Review

    Ridgewood Manor is highlighted by many as a strong and ongoing community partner, praised for its visible involvement, welcoming atmosphere, and steady growth over the years. Several reviewers frame the facility as a place where the staff truly seeks to be part of the community, extending warmth and energy to residents and their families. The sentiment echoed by multiple voices is that the manor is clean, bright, and full of positive energy, with residents treated like family and the environment described as inviting and respectful.

    A substantial portion of the feedback centers on the care itself. Reviewers repeatedly commend the nursing and therapy teams for their dedication, professionalism, and compassionate approach. The care is often described as thorough, with staff going above and beyond to meet individual needs and to create meaningful engagement for residents. Families repeatedly note that the nurses, therapists, social workers, and other caregivers communicate with empathy and patience, with several stories illustrating tangible progress or comfort: therapy teams helping a resident regain strength, a grandmother who found real progress and connection during therapy, or end-of-life moments that were handled with kindness and sensitivity. There are also mentions of staff members who stood out for their attentiveness and willingness to sit down and discuss concerns, illustrating a culture where residents and their families feel heard.

    The community-minded aspect of Ridgewood Manor expands beyond individual care to include a strong social and operational environment. Several reviews highlight that the social director and social workers work hard to support families, arrange conversations to understand needs, and coordinate care. Positive remarks about the atmosphere come with notes about staff laughter, a sense of being like family, and a facility that feels well cared-for. Several who work in healthcare themselves describe Ridgewood Manor as a place with capable leadership, dedicated teams, and a setting that earns trust from both staff and residents.

    However, not all feedback is glowing. A number of reviews describe frustrations that center on communication and accessibility. Complaints include a difficult phone system, voicemail boxes that are full or unhelpful, and delays in returning calls or providing information about services, meds, or transfers. Some reviewers recount experiences of trying to reach the right department or person to obtain updates and feeling brushed off or told they were too late to inquire. One account describes a perception of disorganization, including difficulty locating staff at the front desk and a general sense that timely information is hard to obtain. Combined with the positive feedback, these stories paint Ridgewood Manor as a place with excellent care in many cases but with room to improve on systems used to connect families to that care.

    There are also more pointed negative reviews that focus on management and day-to-day operations. A subset alleges inconsistent leadership, frequent changes in upper management, and perceptions of mismanagement affecting residents and staff. Some reviewers suggest that, during the COVID era, PPE and staffing pressures contributed to problems, with claims that glove supply and protective equipment could be inconsistent and that communication around medical decisions was not always timely. These voices emphasize a need for steadier leadership, better coordination, and more reliable communication channels to complement the high-quality care many patients receive.

    Despite the criticisms, several quotations and narratives underscore that Ridgewood Manor can be an excellent fit for many families. Some reviewers who are healthcare professionals or former staff describe the facility as a place with capable, compassionate care and a welcoming, homelike atmosphere. They point to the kindness of the staff, the strong nursing and therapy teams, and the accessible, supportive approach of clinicians who treat residents well. There is also a notable sentiment from a few who have personally experienced caregiving elsewhere: Ridgewood Manor stands out for its potential when the systems align - care that is genuinely compassionate and patient-centered, paired with an environment that can feel like a community.

    In sum, Ridgewood Manor emerges as a facility with significant strengths: a caring, professional staff; a clean, inviting environment; and a culture of treating residents with dignity, warmth, and respect. The stories of progress, family-like engagement, and high-quality clinical care are compelling and consistent across many reviews. At the same time, the volume of mixed experiences regarding communication, administrative consistency, and operational logistics suggests there is room for improvement in the facility's systems and leadership practices. The overall portrait is of a place that offers outstanding, person-centered care in many cases, but where families should be mindful of potential gaps in communication, staffing consistency, and management stability when making decisions.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Toledo Express (6 miles away) Toledo Express (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ridgewood Manor in Maumee, OH is a beautiful assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our residents can enjoy the convenience of an on-site beauty salon, as well as access to cable or satellite TV for entertainment. We also provide community operated transportation for those who need assistance getting around.

    For our residents who like to stay connected, we offer a computer center with Wi-Fi/high-speed internet access. Dining is a pleasure at Ridgewood Manor, as we have a spacious dining room where residents can enjoy delicious restaurant-style meals. We also have a kitchenette available for those who prefer to prepare their own snacks or meals.

    The wellness and fitness of our residents are important to us, which is why we have a fitness room and outdoor space where they can engage in physical activity. Our gaming room and small library provide additional options for relaxation and enjoyment.

    At Ridgewood Manor, our caring staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions for those with specific needs. Our mental wellness program ensures that residents receive the support they need to maintain their emotional well-being.

    Our community is conveniently located with several cafes, parks, pharmacies, physicians, restaurants, and hospitals nearby. Additionally, we offer transportation arrangements for non-medical needs as well as doctors' appointments.

    Overall, Ridgewood Manor in Maumee, OH provides a warm and inviting environment where seniors can enjoy an active lifestyle while receiving the support they need.

    Nearby Places of Interest

    Physicians

    • Fallen Timbers Internal Medicine (0.3 miles)
    • The Eye Institute of Northwestern Ohio (0.4 miles)
    • ProMedica Physicians Arrowhead Pediatrics-Maumee (0.6 miles)
    • Northwest Surgical Specialists (1.2 miles)
    • Pulmonary & Critical Care Specialist (1.2 miles)
    • Family Medical Center (1.8 miles)
    • Ohio Heart & Vascular Consultants (1.9 miles)

    Restaurants

    • McDonald's (0.6 miles)
    • Barry Bagels (1.5 miles)
    • La Fiesta (1.8 miles)
    • McDonald's (2.1 miles)
    • Chick-Fil-A (2.1 miles)
    • Culver's (2.2 miles)
    • McDonald's (2.4 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (2.1 miles)
    • Panera Bread (2.2 miles)
    • Levi & Lilacs Whiskey (3 miles)
    • The Bard’s Coffee (3.9 miles)
    • Starbucks (4.5 miles)
    • The Flying Joe (5 miles)

    Pharmacies

    • Kroger Grocery Pickup and Delivery (1.7 miles)
    • Kroger Pharmacy (1.9 miles)
    • Rite Aid (2 miles)
    • Rite Aid (2.1 miles)
    • Walgreens (2.4 miles)
    • Rite Aid (2.5 miles)
    • CVS Pharmacy (4 miles)

    Hospitals

    • St Luke's Hospital (1.9 miles)
    • University of Toledo Medical Center (5 miles)
    • UTMC - 4CD Oncology Hemoc Med-Surg (5 miles)

    Parks

    • Side Cut Metropark (3.2 miles)
    • Swan Creek Preserve Metropark (3.7 miles)
    • Woodlands Park (4.7 miles)
    • Walbridge Park (6.4 miles)

    Transportation

    • Toledo Express Airport (TOL) (5.6 miles)

    Places of Worship

    • Community of Christ Lutheran Church Elca (5.9 miles)

    Frequently Asked Questions

    Where is Ridgewood Manor?

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