3600 Butz Road, Maumee, OH 43537
For more information about senior living options: (844) 490-3973
The management team is great. The physical therapy team is excellent. The facility is beautiful and the staff is wonderful. The staff is phenomenal at taking care of residents. The building has a very friendly, home-like atmosphere with caring staff. The nursing staff is amazing and truly does their best to care for residents. Donna in HR is amazing and accommodates staff well.
No one answers the phone. Medications are not given to residents. Residents do not receive showers. The prescribed renal diet is not followed. Linen and personal care are incomplete, and clothes have been lost. Exercise equipment is not wiped down between clients. Transportation home is not provided. Air conditioners are not working. Paperwork after dialysis is not read and appointments are missed. The facility's cleanliness and upkeep appear underfunded. Residents are neglected and their needs are not met. A resident was left in a puddle needing help with no means to call for assistance.Addison Heights Health and Rehabilitation Center in Maumee is best suited for families that value a smaller, home-like setting where caregivers can deliver closer, more personal attention and where rehab-focused staff are genuinely praised by some residents and families. The facility earns high marks for warmth and approachability from portions of the staff, and several reviews highlight a positive, friendly atmosphere with a capable physical therapy team. When the right staff are present, families report meaningful care, timely communication with some nurses and therapy professionals, and a sense of genuine concern for residents' well-being. In short, Addison Heights can feel like the right fit for those who want a cozier, less institutional feel and who can verify consistent, attentive care on an ongoing basis.
Those evaluating alternatives should note the flip side: there is a substantial, persistent critique of communication, reliability, and basic safety. Multiple reviewers flag serious gaps such as unanswered phone calls, difficulty obtaining test results, and delays or omissions in medications and care. Several accounts describe neglect, misplacement of personal items, and lapses in hygiene and cleanliness, including unsanitary conditions and slow responses to urgent needs. There are unsettling anecdotes about missed medical appointments, inadequate staff availability, and even life-threatening consequences tied to delays in treatment. Given the breadth and severity of these complaints, families should consider alternatives if dependable communication, consistent medication delivery, and reliable daily oversight are nonnegotiable.
The strongest pro-reporting appears to center on personnel who are present and engaged. When the nursing staff, the HR team, and the therapy providers are praised, care can be attentive, compassionate, and thorough, with residents benefiting from a more personalized approach. The smaller campus size is repeatedly linked to speedier responses and a more intimate feel, which some families value highly. The positive experiences underscore that Addison Heights can deliver good hands-on care and effective rehabilitation when staff stability and oversight align, making the difference between a decent stay and a problematic one largely a function of who is on shift and how well leadership maintains accountability.
Yet the negatives do not evaporate merely because a few teams show up well. The institution's recurring challenges - crucial gaps in communication, inconsistent medication administration, and slow or missing escalation of concerns - recur across many reviews. Cleanliness and maintenance issues, flies in patient areas, and clutter or disorganization in rooms paint a picture of operational strain that undermines trust. The combination of weak phone responsiveness and a history of mixed messages to families creates a persistent fog around resident status and care plans, making it hard for families to feel confident in day-to-day safety and progress. In such a climate, even solid clinical care can be undermined by interface problems and careless oversights.
For families weighing a decision, a practical framework matters: quantify the resident's needs (rehab intensity, medical complexity, diet restrictions, and mobility) and pair them with a transparent plan from Addison Heights. Demand a detailed, written care plan with medication schedules, therapy timelines, dietary orders, and a schedule for family updates. Confirm staffing ratios, the process for urgent communications, and the facility's escalation path when concerns arise. Schedule unannounced visits, observe how staff interact with residents, inspect common areas for cleanliness, and test the responsiveness of the front desk and nurse's station. Inquire about transportation support for appointments and post-discharge follow-through, given several reports of logistical gaps.
Addison Heights is a conditional recommendation that leans toward caution. For families willing to invest time in oversight, insist on stable, accountable leadership, and prioritize a warm, intimate environment, the facility can deliver meaningful rehabilitation and compassionate, individualized care. However, the voluminous negative feedback on phone access, medication discipline, safety lapses, and consistency of care makes alternatives appealing for those who cannot tolerate these risks. The decision should hinge on the ability to verify stable staffing, reliable communication, and enforceable care standards, rather than on goodwill or a few positive anecdotes alone.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Addison Heights Health And Rehabilitation Center in Maumee, OH offers a comprehensive range of amenities and care services designed to enhance the quality of life for its residents. The community features a beauty salon where residents can receive salon services and feel pampered. Residents can also enjoy their favorite shows and programs with the availability of cable or satellite TV in their rooms. The community operates transportation services, providing convenient access to nearby destinations such as shopping centers, restaurants, and community events.
For those interested in technology, there is a computer center where residents can access the internet or learn new digital skills. The dining room provides restaurant-style dining experiences, offering delicious meals prepared by skilled chefs. Additionally, there is a fitness room equipped with exercise equipment where residents can stay active and maintain their physical well-being.
The facility includes fully furnished accommodations with private bathrooms, ensuring comfort and privacy for each resident. Housekeeping services are provided to ensure a clean and tidy living environment. There is also an outdoor space and garden area where residents can relax amidst nature.
To promote mental wellness and engagement, the community offers various activities such as gaming rooms, small libraries with a collection of books, and scheduled daily activities that stimulate social interaction among residents. Moreover, a wellness center is available to provide support for overall health management.
Residents have access to Wi-Fi/high-speed internet throughout the community to stay connected with friends and family virtually. The staff at Addison Heights Health And Rehabilitation Center are available 24/7 through the call system for any assistance needed by the residents. They offer assistance with activities of daily living including bathing, dressing, transfers, as well as medication management.
Special dietary restrictions are accommodated through diabetes diet options and special dietary menu plans. Transportation arrangements are made for non-medical purposes such as outings or other appointments outside of doctors' visits.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options, Addison Heights Health And Rehabilitation Center provides a thriving assisted living community where residents can enjoy a fulfilling and comfortable lifestyle while receiving the care and support they need.
Addison Heights Health And Rehabilitation Center is located at 3600 Butz Road, Maumee, OH 43537 in Lucas County, Ohio
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