Addison Heights Health And Rehabilitation Center is a nursing home community in Maumee, OH.
Information last verified:
3600 Butz Road, Maumee, OH 43537
For more information about senior living options: (866) 208-4318
Several residents and families describe staff who are attentive and genuinely helpful.
Many reviewers say staff members are caring, friendly, and responsive, with some calling out the management team and nursing staff by name. A few families specifically mention being kept in the loop and getting prompt help after asking questions. Even among shorter notes, “nice people” shows up alongside compliments about overall care.
A recurring concern is difficulty getting through by phone or getting timely updates.
Multiple reviewers report that the facility rarely answers calls, even when families are trying to reach a social worker or get updates about a loved one. Several describe urgent situations where they expected contact after falls or other incidents but did not get a response. Others also mention communication breakdowns that left them dealing with unanswered calls and missing coordination details.
Some reviews describe neglected basics and cleanliness problems affecting daily comfort.
Several reviewers describe issues with foundational care, including missing medications, inadequate bathing, and incomplete linens or personal care. Others mention residents left in dirty conditions, unpleasant odors, and reports of dirty beds and flies. There are also comments suggesting care did not follow important instructions, with consequences described in residents’ experiences.
Rehab and therapy experiences vary, with some praising progress and others reporting setbacks.
A couple of reviewers praise the physical therapy team and describe improvement during a stay. Others say therapy could be quicker or better, while at least one reviewer claims therapy caused additional problems. Taken together, reviews suggest rehab outcomes are not consistent from person to person.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Toledo Express (5 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesAddison Heights Health And Rehabilitation Center is located at 3600 Butz Road, Maumee, OH 43537 in Lucas County, Ohio
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