Altercare Of Hilliard Post-Acute Center
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4660 Trueman Boulevard, Hilliard, OH 43026
For more information about senior living options: (844) 490-3973
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The staff are friendly, caring, and patient. The facility is clean and the rehabilitation rooms are private. The rehabilitation and speech therapy teams are good and dependable. The nursing staff and aides are dedicated and attentive. The food is tasty and meets various dietary needs. The double rooms can accommodate married couples, a notable positive feature.
The manager lied. The nurses knew nothing about the medications the patient was receiving, and the patient was given the wrong meds on several occasions. A nurse dropped a pill on the floor, picked it up, and gave it to the patient. There were concerns about sanitation. The facility was dirty, and supplies had to be bought by residents. The staffing relied heavily on temporary and agency workers, leading to inconsistent, unfamiliar care. Infection-control practices were severely lacking, including not changing gloves between tasks and using the same gloves for cleaning and touching clean clothes and equipment. The call button was out of reach, delaying assistance. Patients were left without adequate care, sometimes resulting in falls, dehydration, or worse, including a death attributed to neglect. The facility was described as pathetic and not recommended, with chronic short-staffing.Altercare of Hilliard Post-Acute Center is best suited for seniors who need skilled rehabilitation after a hospital stay or major surgery and who value accessible therapy, clean private rehab spaces, and predictable meal routines. The rehab team, particularly speech therapy, is repeatedly cited as a meaningful asset, and private rehab rooms with a solid dining program help create a sense of routine and comfort during recovery. The facility also offers a room configuration that allows married couples to stay together, a feature that matters to recovery-minded couples navigating transitions. It is not a fit for residents requiring robust dementia care or consistently high-level, 24/7 nursing supervision, where safety and specialized support are non-negotiable.
Those considering alternatives should weigh the realities of nursing oversight and safety. Several reviews describe medication errors, lapses in sanitation, and a heavy reliance on agency staff, which can translate into inconsistent daily care and variable clinical monitoring. Families that cannot tolerate long waits for assistance, frequent staff turnover, and gaps in communication will likely find better alignment elsewhere. For residents with moderate to severe dementia or wandering tendencies, the facility's stated capabilities appear limited, making memory-care focused communities or facilities with specialized behavioral health support a safer option. In short, strong safety and memory-care capabilities point toward other choices.
The main positives - strong rehabilitation services and clean, privacy-conscious rehab spaces - do not fully offset the most significant drawbacks. Where the rehab and speech therapy shine, meaningful progress can occur, supported by a comfortable setting and dependable meal service. For families prioritizing therapy access and the ability to keep a spouse close during recovery, these factors carry real weight. Yet the consistency of care is undermined by medication management concerns, instances of sanitation lapses, and uneven nursing familiarity with patients' medications. When safety and continuity of care are paramount, the benefits of rehab strength can be eclipsed by reliability risks.
Operational realities cited in reviews center on staffing and communication. The facility's reliance on agency staff and notable turnover create a moving target for dependable, day-to-day care. Reports of delayed call-bell responses, uneven showers, and uneven personal attention erode trust in routine safety. Infection-control practices appear inconsistent in some accounts, and several families describe feeling outpaced or uninformed during critical moments. While some caregivers are praised for kindness and patience, other experiences reflect deeply troubling gaps that demand proactive oversight by families and the administration alike to prevent recurrence.
Practical evaluation steps can sharpen the decision. A prospective resident or family should request a candid tour focused on the therapy gym, dining operations, and private rehab rooms. Inquire about staffing patterns: the mix of full-time and agency personnel, and the nurse-to-patient ratio across shifts. Probe medication management procedures, including med reconciliation safeguards and how near-misses are tracked. Ask about infection-control training for aides and whether any dementia-care resources are available if needed. Confirm room layouts that affect privacy and the ability for couples to stay together, and verify call-system accessibility. Seek evidence of recent quality improvements and a credible, dated plan to address the most common concerns.
Ultimately, Altercare of Hilliard Post-Acute Center can deliver solid rehab results for residents who can tolerate some risk and who prize therapy access, privacy, and meal quality. Its strongest case rests with rehab-focused stays and with couples seeking shared rooms, not with residents who require steady, high-level nursing oversight or advanced dementia care. Families should enter with clear expectations: verify staffing stability, insist on robust medication-safety protocols, and demand transparent communication. When safety, consistent staffing, and dementia-capable care cannot be compromised, exploring alternatives with stronger track records in those domains is prudent. If a carefully supervised rehabilitation stay aligns with priorities, this community remains a viable option.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Altercare of Hilliard Post-Acute Center in Hilliard, OH is a premier assisted living community that offers exceptional care and a wide range of amenities to enhance the quality of life for its residents.
The community provides a comfortable and welcoming environment with fully furnished rooms and private bathrooms. Residents can enjoy the convenience of on-site services such as housekeeping, move-in coordination, and transportation arrangements for non-medical needs.
For entertainment and socialization, residents have access to various amenities including a beauty salon, gaming room, small library, and fitness room. They can also relax outdoors in the beautiful garden or enjoy delicious meals in the dining room with restaurant-style dining.
In terms of care services, Altercare of Hilliard Post-Acute Center offers 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Trained staff are available to assist with activities of daily living, bathing, dressing, transfers, medication management, and special dietary restrictions including diabetes diets.
The community also prioritizes mental wellness with a dedicated program that focuses on supporting residents' emotional and psychological well-being.
Residents can stay connected with family and friends through Wi-Fi/high-speed internet access and telephone availability. Additionally, transportation arrangements are provided for doctor's appointments as well as nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Altercare of Hilliard Post-Acute Center is committed to providing personalized care in a warm and friendly environment where residents can thrive physically, mentally, and socially.
The area of Hilliard, Ohio, where these amenities are located offers a variety of healthcare services with multiple physicians' offices and laboratories nearby. Places of worship such as Saint Brendan Catholic Church and Scioto Ridge United Methodist Church provide spiritual support, while pharmacies like CVS and Walgreens ensure easy access to medications. A range of dining options at restaurants like Rusty Bucket and Bonefish Grill offer convenient meal choices, and cafes like Starbucks provide a spot for socializing over coffee. Residents can also enjoy outdoor activities at parks such as Carriage Place Park and Quarry Trails Metro Park. Transportation options are available with the Ohio State University Airport nearby, along with hospitals like Columbus Oncology Associates for any medical needs. Overall, this area provides a mix of essential services and recreational opportunities for seniors looking to live in Hilliard.
Altercare Of Hilliard Post-Acute Center is located at 4660 Trueman Boulevard, Hilliard, OH 43026 in Madison County, Ohio
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