Darby Glenn Nursing And Rehabilitation Center

Pros

• The staff at Darby Glenn Nursing & Rehabilitation Center is described as very caring, responsive, and kind, providing excellent treatment to residents.
• The facility is noted for being clean, modern, and well-maintained, with spacious rooms that have pleasant views.
• Residents receive timely medication administration and multiple types of physical therapy services.
• Many reviewers appreciate the friendly demeanor of most staff members and their willingness to help residents.
• The therapy program at the facility is reported to be effective and beneficial for residents' recovery.
• Overall, several families express satisfaction with the care provided to their loved ones during difficult times.

Cons

• The facility appears nice from the outside, but lacks caring employees and proper management.
• Residents' personal belongings frequently go missing, indicating a lack of accountability in laundry services.
• The food served is cold, nutritionally inadequate, and often presented on filthy carts.
• Many aides are described as lazy and intimidating, with inadequate hygiene practices observed in resident care.
• Staff responsiveness is poor; it can take hours for nurses to check on residents or attend to their needs.
• Infection control protocols seem lacking, creating a dangerous environment for residents.
• Some staff members are unprofessional and dismissive, which further exacerbates the neglect experienced by residents.
• Cleaning protocols are insufficient, with rooms not receiving regular or thorough cleaning.
• Medication management is poorly monitored, leading to discrepancies in treatment for residents.
• Administration appears uninterested in addressing urgent concerns raised by family members regarding resident care.

Review

The reviews of nursing facilities present a stark contrast between experiences, showcasing both deeply troubling accounts and affirmations of care and kindness. At the heart of many negative reviews is a pervasive sense of neglect and dissatisfaction with staffing levels and the quality of care provided to residents. A recurring theme is the absence of attentive personnel, particularly during critical times when residents need assistance or companionship. Several reviewers note instances where loved ones were left unattended for hours, resulting in serious consequences like falls and untreated health issues such as urinary tract infections (UTIs), which can exacerbate dementia symptoms in vulnerable individuals.

Moreover, complaints about cleanliness are widespread. Reports describe rooms that were not only inadequately cleaned but were also often found with unpleasant odors and unsanitary conditions—including evidence of feces and urine on floors. Residents' hygiene appears to suffer due to insufficient staff availability; some families have pointed out that their loved ones could go days without receiving basic baths or essential hygiene care. This lack of attention raises concerns about infection control protocols within the facility, especially highlighted by an incident involving COVID-19 protocols that seemed non-existent during outbreaks.

Food quality is another area of contention among reviewers. Many express disappointment with cold meals served on dirty carts, while others describe their loved ones receiving nutritionally inadequate options—if food was available at all. The inconsistency in meal selection adds to frustrations; family members report that menus do not match what is actually served, leading to further disappointment regarding dietary needs being met for their loved ones.

On a more positive note, some families recount experiences where staff exhibited genuine compassion and support during difficult times. In these cases, caregivers have gone above and beyond their duties to ensure comfort for patients facing end-of-life challenges or chronic illnesses. Families express gratitude for the attentive nature displayed by certain LPNs and aides who took the time to know their patients personally, thereby enhancing the overall quality of care received.

However, even among those who had positive interactions with staff, there are underlying concerns about systemic issues in management and maintenance within the facilities. Instances arise where administrative responsiveness is noticeably lacking; directors fail to return calls addressing urgent situations or complaints from families seeking help for their loved ones. This gap in communication fosters feelings of helplessness among families who must advocate persistently for adequate care.

Ultimately, it becomes evident from these reviews that potential residents—and their families—should exercise diligence when choosing a nursing facility. Frequent visits and hands-on involvement appear necessary to ensure patients receive appropriate attention and resources—a sentiment echoed by numerous reviewers who caution against simply placing a loved one in a facility without maintaining regular oversight. The hearsay reveals an alarming reality: although some facilities may project an image of cleanliness and modernity from the outside or through selective testimonials, actual day-to-day operations reveal deeper issues that need addressing if they truly aspire to provide compassionate care for vulnerable populations.

Physicians

• Hilliard Family Medicine (1 miles)
• OhioHealth Laboratory Services - Hilliard Health Center (1.1 miles)
• Hilliard Pediatrics (1.6 miles)
• Orthopedic One (1.7 miles)
• Mount Carmel Medical Group (1.7 miles)
• Samantha M Kinross O D (1.9 miles)
• Internal Medicine Pediatrics Hilliard (2.2 miles)

Restaurants

• Taco Bell (1.1 miles)
• Rusty Bucket Restaurant and Tavern (1.3 miles)
• McDonald's (1.6 miles)
• Dave & Buster's (1.9 miles)
• Scene75 Entertainment Center (2 miles)
• Nasty's Sports Bar & Grill (2.1 miles)
• BJ's Restaurant & Brewhouse (2.1 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.8 miles)
• Market District Supermarket (3.9 miles)
• Walgreens (3.9 miles)

Parks

• Hilliard Municipal Park (1.7 miles)
• Homestead Park (1.9 miles)
• Carriage Place Park (3.3 miles)
• Quarry Trails Metro Park (3.6 miles)
• Thompson Park (4 miles)
• Coffman Park (4.1 miles)
• Avery Park (5.3 miles)

Places of Worship

• Saint Brendan Catholic Church (2.2 miles)
• Scioto Ridge United Methodist Church (2.3 miles)
• St Andrew Church (4.3 miles)
• Saint Brigid of Kildare Catholic Church (4.9 miles)

Cafes

• Starbucks (2.3 miles)
• Kona Craft Kitchen (4.4 miles)
• Panera Bread (4.4 miles)
• Tim Hortons (5.8 miles)

Hospitals

• Columbus Oncology Associates (4 miles)
• Ohio Health (6.5 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4.3 miles)

Theaters

• AMC Starplex Columbus 10 (4.4 miles)