24-Seven Home Health Care

Pros

• They had the best experience with them.
• It is the best home care in Columbus.
• The staff is amazing.
• It is very good.

Cons

• They will steal customers' money.
• They play games with customers.
• People should stay away from them.

Review

The reviews paint a surprisingly mixed portrait of this home care provider in Columbus, with listeners split between glowing praise and sharp warnings. On one end of the spectrum, there are voices that describe the experience as "the best" and emphasize the warmth of the people who work there. A common thread in these stories is a sense of genuine care: responsive communication, personalized attention, and a feeling that staff members truly want to help clients and their families. When the right match is found, some clients feel that they've received exceptional service, and their gratitude comes across as heartfelt and enduring.

Several commentators highlight a particularly strong positive impression: phrases like "Best experience with them ??" show up as a compact summary of what one client experienced. That sentiment is not merely about routine tasks - it's about the overall experience, from initial contact to ongoing support, where kindness, attentiveness, and reliability stood out. In these accounts, the care team is described as attentive, professional, and capable of making a difficult situation feel manageable. The language used suggests a deep appreciation for the human touch that accompanies good home care, with listeners feeling reassured by a team that feels present and dependable.

But the picture is far from uniform. There are stark warnings that accompany the cheer. Some reviews are blunt and uneasy, encapsulated in a harsh caution: "They will steal ur money" and "Stay a way they play game." These lines convey fear and distrust, portraying the provider as potentially engaging in deceit or financial manipulation. Although these statements are strong, they reflect real concern from people who felt misled or financially harmed. The repetition of "stay away" and the accusation of "playing a game" suggest experiences where trust was broken, leaving lasting anxiety about billing, contracts, or the handling of funds. In such accounts, the emotional weight of the warning is as important as the specifics of any alleged incident.

Amid the ruminations on caution, other voices insist on quality and excellence. There are declarations that the service is "very good," and even claims that it represents "the best home care in Columbus." These lines emphasize a standard of care that feels exemplary to some clients - perhaps highlighting well-trained caregivers, smooth coordination with family members, and effective management of daily routines. In these threads, the provider isn't just a service; it feels like a lifeline. The positive language often centers on efficiency, reliability, and a sense that professionals are genuinely invested in the client's well-being.

The praise is frequently paired with direct commendations for the people who deliver care. "Amazing staff !!" is a refrain echoed in multiple reviews, underscoring the human element that can define a service experience. When the staff is described as amazing, it points to caregivers who are not only capable but also compassionate, patient, and encouraging. Families and clients often note the staff's bedside manner, their willingness to go the extra mile, and the emotional reassurance that comes from knowing skilled professionals are present in the home. The emphasis on staff quality highlights a core truth in home care: the people who show up day after day can dramatically shape overall satisfaction.

Taken as a whole, the collection of impressions reveals a complex and nuanced reality. There is clear enthusiasm for what can be achieved when the provider aligns with a client's needs and values, coupled with equally clear alarm about what can go wrong if trust or transparency falters. The stories suggest that outcomes in home care may hinge not just on the services listed on a contract, but on the consistency of interactions, the clarity of billing and expectations, and the day-to-day rapport between clients, families, and caregivers. In other words, the experience appears highly contingent on individual relationships and the specific circumstances of care.

For anyone considering engaging this provider, the mixed feedback serves as a potent reminder to approach with both optimism and diligence. While it's heartening to hear that some clients have had "the best" experiences, it's equally important to scrutinize the practical aspects that can shape those experiences over time. Prospective clients might want to ask pointed questions about billing practices, contract terms, and the process for resolving disputes. It could be wise to request detailed itineraries of care, confirm caregiver assignments in advance, and speak with multiple families about their experiences. Verifying credentials, licenses, and any state or regulatory records can also help set clear expectations and guard against potential issues.

Ultimately, these reviews illuminate a reality familiar to many in home care: success depends on the alignment of people, processes, and communication. When the stars align - compassionate staff, steady oversight, clear billing, and responsive coordination - families feel supported and confident. When misalignment occurs - whether in billing, trust, or consistency - fear and frustration tend to dominate. The best path forward is a careful, informed approach that weighs the heartfelt praise against the cautionary warnings, and then engages the provider with clear questions, transparent expectations, and a plan for ongoing evaluation.

Located in Hilliard, Ohio, this area offers a range of amenities suitable for senior living. With several parks nearby such as Homestead Park and Quarry Trails Metro Park, residents can enjoy the outdoors and stay active. There are multiple pharmacies, including Walgreens and CVS Pharmacy, ensuring easy access to medications and healthcare supplies. In terms of dining options, there are familiar choices like McDonald's and Taco Bell, as well as more upscale options like Rusty Bucket Restaurant and Tavern. For medical needs, there are various physicians' offices nearby such as Hilliard Family Medicine and Mount Carmel Medical Group. Places of worship like Saint Brendan Catholic Church and Scioto Ridge United Methodist Church provide spiritual support for residents. Overall, this area offers a mix of convenience, entertainment, and healthcare facilities making it a desirable location for senior living in Hilliard.

Parks

• Homestead Park (1.1 miles)
• Hilliard Municipal Park (1.6 miles)
• Carriage Place Park (3.9 miles)
• Coffman Park (4 miles)
• Quarry Trails Metro Park (4.2 miles)
• Thompson Park (4.7 miles)
• Avery Park (5 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• Market District Supermarket (3.6 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.8 miles)

Restaurants

• McDonald's (1.7 miles)
• Taco Bell (1.7 miles)
• Rusty Bucket Restaurant and Tavern (2 miles)
• Scene75 Entertainment Center (2.2 miles)
• BJ's Restaurant & Brewhouse (2.2 miles)
• McDonald's (2.4 miles)
• Popeyes Louisiana Kitchen (2.5 miles)

Physicians

• Hilliard Family Medicine (1.7 miles)
• Mount Carmel Medical Group (1.7 miles)
• OhioHealth Laboratory Services - Hilliard Health Center (1.8 miles)
• Samantha M Kinross O D (2.1 miles)
• Hilliard Pediatrics (2.4 miles)
• Orthopedic One (2.4 miles)
• Internal Medicine Pediatrics Hilliard (3 miles)

Cafes

• Starbucks (2.5 miles)
• Kona Craft Kitchen (4.6 miles)
• Panera Bread (4.7 miles)
• Tim Hortons (6 miles)

Places of Worship

• Saint Brendan Catholic Church (2.8 miles)
• Scioto Ridge United Methodist Church (3 miles)
• Saint Brigid of Kildare Catholic Church (4.6 miles)
• St Andrew Church (5 miles)
• Grace Evangelical Church (6.7 miles)

Hospitals

• Columbus Oncology Associates (3.6 miles)

Theaters

• AMC Starplex Columbus 10 (4.7 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4.8 miles)